• Work with Sales Operations, Marketing Operations and CRO to drive a high-performance culture.
• Implement the development, delivery, and training of effective sales playbooks in tight collaboration with sales leaders, sales operations, and marketing
• Create a comprehensive onboarding program for the sales team and adjust training as the company and products mature
• Establish metrics and objectives for sales enablement and make sound recommendations for increasing sales productivity
• Drive, in a measurable way, significant sales productivity increases for field sales roles.
• Participate in the selection and implementation of technologies to be used by the sales teams to increase efficiency and effectiveness
• Design and implement a high-impact onboarding and training program to ramp new hires at scale.
• Define a future-looking productivity roadmap assessing timelines and resources required to execute key initiatives.
• Partner with product and marketing to equip sales with the most up-to-date product offerings and world-class resources to sell them.
• Ensure that institutional knowledge about Calendly’s customer landscape, industries, buyer personas, and competitors are captured, updated, and live in a playbook. 
• Ensure all sales team members are knowledgeable about the information.
• Develop processes to help the sales function stay up-to-date with industry trends and the competitive landscape.

Skills: Sales Strategy Development, Onboarding Program Design, Sales Playbook Creation, Productivity Metrics Management, Technology Implementation, Cross-Functional Collaboration, Market Analysis, Team Development.

• Managing the training schedule, partnering closely with Project Success Managers (PSMs) and members of Sales and Operations
• Learning key features of CMS to enable successful delivery of client training sessions
• Lead client training sessions either virtually or in person
• Ensure the training experience is client-centric, including follow-up on deliverables such as receipt of recordings, training manuals and logins
• Work closely with stakeholders to improve the client training experience and processes
• Ownership of key materials and communications associated with client training
• Advise on process improvements to aid better delivery on CMS, including functional and commercial enhancements
• Use the experience gained on Connect ID CMS to support pre-sales efforts, specifically around demos and product enablement
• Engage with Product Management and platform leaders to build expertise and outlets for other training endeavors for products and services
• Support the Director of Enablement on the development of enablement materials and programs for staff and internal projects
• Represent the Enablement function more broadly across the business, helping the growth of learning and development initiatives
• Act as a voice of clients by sharing and actioning feedback with Delivery and Product teams

Skills: Training Schedule Management, Client Training Delivery, CMS Feature Expertise, Client-Centric Training Processes, Stakeholder Collaboration, Training Material Ownership, Process Improvement Advocacy, Pre-Sales Support.

• Create & Lead the change management process that drives digital adoption with an E2E strategic capabilities roadmap that supports Commercial and Account-Based Marketing (ABM)
• Facilitate thought leadership in digital marketing innovation by working collaboratively with cross-functional teams to develop appropriate models to identify best-in-class processes, platforms, tools and resources.
• Provide senior leaders/owners with actionable recommendations and strategic plans.
• Establish project plans and objectives, establish and manage the project schedule, and resources, track progress and provide updates to management.
• Contribute, and participate in the development of process improvement initiatives related to technology stack solutions and define and implement new processes, tools and technology requirements to drive continuous improvement of marketing systems.
• Drive internal alignment with the marketing COEs and WW/markets marketing teams
• Partner with the Martech team to define the Martech roadmap and solve/deliver business requirements
• Ensuring best practice sharing of use case definition and value tracking with Marketing Heads and Country Execs
• Drive the efforts to create a connected digital adoption communication and grow SMEs (subject matter experts) across markets marketing with excellent
• Facilitate external and internal benchmarking to optimize approach and leverage
• Mentor across PMO, program management and digital adoption.

Skills: Change Management Leadership, Digital Marketing Innovation, Strategic Planning, Project Management, Process Improvement, Cross-Functional Alignment, Martech Collaboration, Benchmarking and Mentorship.

• Partners with RPSWT Technology Executive and peer Business Enablement Managers (BEMs) to analyze financials (base and initiative) to drive business decisions
• Coordinates monthly and quarterly forecasting processes and reporting in partnership with Finance, BEMs and PMOs
• Partners with the Architecture PMO Lead to enforce and execute funding initiative strategy across RPSWT service providers
• Ensures consistent practices around key processes
• Serves as the point person for coordination of business activities including financial control/budgeting, personnel processes, workspace, resource strategy, hiring and communication
• Coordinates and drives effective management routines, overseeing the preparation of relevant materials and talking points (e.g. Quarterly Business Reviews, Monthly Business Review, regulatory meetings, town halls, etc.)
• Articulates risks and opportunities to forecast
• Partners with BEMs and Finance to provide transparency across the portfolio around variances between actuals and forecasts and between quarterly forecasts
• Create presentations and supporting material to communicate strategic objectives and technology solution
• Conducts ad-hoc analysis and reporting on a range of topics (e.g., personnel, cost to serve, etc.)

Skills: Financial Analysis, Forecast Coordination, Initiative Funding Strategy, Process Standardization, Business Operations Management, Management Routine Oversight, Risk and Opportunity Assessment, Strategic Communication.

• Develop and execute the multi-channel digital engagement strategy of the overall customer experience plan
• Deliver key metrics and leverage data insights to optimize digital and marketing programs
• Understand the customer journey to align digital engagements with the paths of the customer base to optimize sales interactions
• Deliver key features and priorities for digital tools, CRM system, and other aspects of the digital engagement program in accordance with sales teams
• Apply marketing technologies and best practices to drive the scale of digital engagement into the global organization
• Work cross-functionally to establish an enablement strategy, framework, and schedule for the development and education of internal and external partner teams.
• Build dynamic and engaging content that achieves predefined onboarding and continuous learning objectives.
• Measure the impact of enablement programs through pre-defined KPIs and report those back to the business.
• Use data analytics and reporting to make business decisions.
• Evaluate effectiveness and propose adjustments to training plans delivered to improve performance and ensure partner and FloQast objectives are met.
• Help onboard and manage an LMS/CMS system for Partner Network.

Skills: Digital Engagement Strategy, Data-Driven Optimization, Customer Journey Alignment, CRM and Digital Tools Management, Marketing Technology Implementation, Cross-Functional Enablement, Content Development, Program Impact Measurement.

• Management or team lead experience.
• Experience in a sales or sales support role
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong intrapersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Ability to communicate well one-on-one, in small groups and in public speaking. 
• Ability to write clear, precise, well-organized documents using appropriate vocabulary, grammar and word usage.
• Ability to motivate and inspire the team, lead by example, manage and resolve conflict, and delegate appropriately.
• Ability to monitor client satisfaction, and establish partner relationships with clients
• Ability to generate sensible, realistic and practical solutions to problems.

Qualifications: BA in Business Administration with 5 years of Experience

• Deep experience within a SaaS organization and understanding of an enterprise sales motion
• Experience working in a fast-paced, dynamic organization
• Experience developing and launching best-in-class training curricula and programs both live and online formats
• Highly motivated, self-starter, problem-solving attitude
• Excellent facilitation, presentation and communication skills, both written and oral
• Highly organized, with strong attention to detail and the ability to prioritize work efficiently
• Ability to work cross-functionally (up and across), and to proactively and confidently engage and influence stakeholders across the business
• Strong program management skills, with demonstrated ability to own a project from ideation to execution
• Familiarity with common sales tools and methodologies

Qualifications: BS in Marketing with 4 years of Experience

• Experience in a supply chain function.
• Strong people skills and written and verbal communication and presentation skills
• Mastery in English and local language.
• Proven ability to lead teams in a high-paced, complex, virtual environment
• Flexibility to work with all time zones worldwide
• Excellent analytical and problem-solving skills.
• Extensive knowledge of Excel, PowerPoint, Access, and high-level modeling tools.
• Excellent team and project management skills, including project structuring.
• Strong business acumen and technical knowledge across multiple business units, with an understanding of emerging trends.

Qualifications: BA in Communication Studies with 6 years of Experience

• Experience working with partners in the tech industry
• Experience in enablement, learning and development, or training and certification
• Product/program management experience in support of large-scale, multi-geographical, high-growth sales/marketing/product organization
• Experience in proposing solutions to leadership teams
• Program management skills to include experience in designing, delivering, and continuously improving global enablement programs for multiple audiences
• Expertise in curriculum development and instructor-led training (virtual and live)
• Content development skills and expertise-building training content
• Ability to work in a highly ambiguous and fast-moving environment
• Keen attention to detail and highly organized individual with the ability to maintain high levels of accuracy in work products
• Experience learning and development experience with increasing influence and responsibility
• Experience within a global cloud technology company

Qualifications: BS in Human Resource Management with 5 years of Experience

• Proficiency in building lasting relationships with senior-level GTM leaders.
• Exposure to a quota-carrying role with experience in sales enablement and retention/adoption experience.
• Exceptional communication skills, written and verbal.
• Ability to own the room confidently and hold people's attention.
• Experience in explaining complex concepts in a clear, succinct, and concrete way.
• Ability to motivate, and influence team members.
• Excellent project management instincts. 
• Ability to manage multiple projects at one time.
• Experience leveraging standard learning creation tools and knowledge management tools to create effective learning programs.
• Instructional design experience
• Excels in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment.
• Excellent written and communication skills.

Qualifications: BA in Organizational Leadership with 4 years of Experience