• Serve as the first point of contact for the APAC team, often dealing with specific report requests or data-related questions
• Develop and implement a comprehensive APAC colleague training program around MPA reporting resources
• Identify and prioritize APAC reporting-based training and colleague enablement needs
• Work with corresponding MPA team members to fulfill local training need including collaborating to design interactive training programs and supporting content
• Increase the visibility and discoverability of MPA reporting and colleague resources by designing and executing a measurable, multi-channel communications strategy for Wiley’s APAC team
• Work with MPA team members to gather, interpret, and use complex customer, open access, and relevant data to develop actionable steps that will improve processes, inform business strategy and decisions, and optimize results for the APAC team
• Work with MPA APAC team lead to assess and define APAC colleague needs and data- or reporting-based requirements
• Collaborate with internal APAC colleagues to develop external data-driven materials, such as white papers, webinars, strategy days and customer presentations.
• Keep the deals’ accounts, companies, and contact information up to date and consistent across all Talentify environments, working through different tools to achieve this goal.
• Build a solid knowledge of product, business, marketplace, and competitors

Skills: Data Analysis, Training Program Development, Stakeholder Collaboration, Communication Strategy, Project Management, Customer Engagement, CRM Management, Market Analysis

• Drive Installed base data discovery.
• Provide customer support and promote customer engagement.
• Interface with other departments to determine sales enablement needs, and work to develop processes, workflows, mechanisms, and measurements.
• Run purchase qualifying triggers analysis.
• Assist in developing strategy and execution of pricing strategies for accounts to achieve near and long-term pricing goals
• Collaborate with cross-functional teams to deliver training and communications to global teams
• Develop processes to ensure worldwide adoption of established pricing guidelines and initiatives
• Coordinate pricing community forums, including but not limited to creating content, facilitating discussions, and following through on actions
• Provide guidance for users as it relates to day-to-day pricing activity
• Be the central point of contact on all strategic supplier leads, following up to ensure all leads are actioned, providing missing information
• Address endorsement requests and lead queries from AMEX Sales/Supplier Acquisition and client management in Canada and the US
• Troubleshoot problems with data files, e.g. failures, errors in format, and communicate with stakeholders

Skills: Data Discovery, Customer Support, Cross-Department Collaboration, Pricing Strategy, Training Delivery, Global Pricing Adoption, Community Forum Coordination, Data Troubleshooting

• Support Implementation of strategic B2B accounts including training and ongoing support to improve the client onboarding process
• Provide support to Large Markets and SME in uploading bulk files through the Loop
• Create demand reporting for newly signed or pipeline suppliers to provide critical data insights, as well as information to run trigger and acquisition campaigns
• Share best practices with Field Support and infuse best practices into the region of responsibility
• Develop process changes and present recommendations
• Implement and improve commercial onboarding programs
• Maintain and update Sales Playbook/Learning paths and Commercial site
• Responsible for the integrity of the data in the CRM including constant review of data and then getting the salespeople to correctly enter the information in the CRM tool at each stage of the sales process
• Ensure effective execution of the sales process and strategy.
• Tracking, measuring, and reporting on the sales team performance and implementing improvement programs
• Gather feedback from the sales team on a regular basis to constantly improve support programs
• Build a culture of alignment and collaboration between different departments

Skills: Client Onboarding, Data Reporting, Best Practices Sharing, Process Improvement, Sales Playbook Management, CRM Data Integrity, Sales Execution, Performance Tracking

• Develop reports and dashboards in Salesforce.com/ Einstein, Tableau or other tools that help salespeople and sales leaders understand pipeline, productivity, forecast accuracy, etc.
• Subject matter expert for Salesforce.com, Apttus (CPQ) for sales.
• Support the onboarding of new salespeople with training in these selling tools as well as ongoing education for the entire salesforce.
• Drive continuous improvement of sales tools with cross-functional buy-in and support (IT, Sales, Sales Operations, FP&A, Accounting, etc.)
• Collaborate with IT on tool upgrades and enhancements
• Coordinate and develop materials for the organization to leverage and/or assist other CoverWallet SME’s in how and what to include to deliver effective training
• Manage on-boarding curriculum and administer training for all new sales and service representatives
• Create a schedule and content for weekly training sessions
• Maintain and update the centralized collateral repository and localization of key documents
• Facilitate ongoing product and process improvement training to all teams
• Develop customized content specific to industry, vertical, lines of business, etc.

Skills: Report Development, Salesforce Expertise, Sales Onboarding, Cross-Functional Collaboration, Tool Upgrades, Training Material Development, Curriculum Management, Customized Content Development

• Complete administrative work on AP Files to ensure they are ready for analysis.
• Support verification and enablement for specific B2B products such as vPayment and BIP.
• Submit AP Files through a supplier match system and ensure data accuracy and facilitate any administrative changes
• Contact suppliers to validate acceptance on behalf of GCS buyers and document responses and details
• Contact suppliers directly on behalf of GCS clients to support the enablement of acceptance
• Gather requirements and interact with supplier services to validate B2B supplier leads
• Submit qualified leads through the Loop referral system and provide relevant details to the supplier team
• Track and communicate status to key stakeholders on the progress of leads, on a regular basis in an easy-to-digest format
• Communicate newly signed suppliers back to the supplier management office to drive volume, and support activation of spend
• Help create reporting on lead and activation status for specific buyer projects
• Build status reporting for specific accounts

Skills: Data Preparation, B2B Product Support, Data Accuracy, Supplier Communication, Lead Qualification, Referral Management, Stakeholder Communication, Reporting

• Experience in an analytics field or related professional environment
• Knowledge of SAP/Ariba, Microstrategy, Properties Procurement Automated Ordering tool or other programming language.
• Experience with applications used for analytical, quantitative, and statistical techniques and tools to derive insights from large, complex data environments solving complex and ambiguous business problems in a timely manner.
• Experience in gathering and digging deeply into data to identify opportunities and risks.
• Strong work ethic complemented by a positive, can-do attitude.
• Team player, audit and improve existing processes, collaborate with senior team members and contribute to the team’s success. 
• Ability to influence without authority in a cross-functional team setup.
• Excellent communication skills such as listening, verbal and written.
• Ability to develop communications and present to cross-functional partners.
• Strong organizational, planning, and time management skills with the ability to prioritize multiple/competing projects and assignments.
• Ability to manage several things simultaneously with a calm demeanor.
• Understand industry-leading trends in learning strategies and tools

Qualifications: BA in Business Administration with 5 years of Experience

• Experience in new hire onboarding or training
• Knowledge of the Professional Services business model.
• Effective communication skills and training background.
• Strong delivery skills to run workshops with learners at different levels, across a variety of topics in an engaging and impactful way to drive outcomes.
• Strong ability to communicate clear actions so learners understand learning paths and deadlines.
• Knowledgeable of effective adult learning strategies to most effectively enable field resources.
• Strong interpersonal skills and experience engaging with learners in a virtual training environment.
• Strong analytical skills with experience overseeing and managing against business metrics, productivity, and outcomes
• Proven track record of producing and hosting enablement events, driving adoption, and measuring the impact of enablement programs
• Strong project management skills and driving completion of activities and deadlines.
• Ability to overcome obstacles, and change pace or direction
• Resilient nature and high energy to deliver multi-day programs.

Qualifications: BS in Marketing with 6 years of Experience

• Knowledge of configuration and maintenance in the Workday ecosystem, advanced data analytics, reporting and dashboard configuration
• Knowledge of configuration, reporting and maintenance in viRecruit/viGlobal
• Experience in Talent Management (Human Resources) with proven experience in implementing technology solutions and/or process improvement projects
• Experience in project management with a proven track record of managing multiple cross-functional projects/teams, and influencing senior-level management and key stakeholders
• Experience with Law firm 
• Excellent problem-solving skills
• Ability to think analytically and innovatively to provide solution options
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
• Extensive knowledge of technology planning and operations, design, and deployment, as well as system development lifecycle management

Qualifications: BA in Communications with 7 years of Experience

• Experience in sales or sales operations.
• Experience using CRM Software
• Be proficient in computer skills (i.e., Microsoft Word, Excel, and PowerPoint).
• Strong presentation, mathematical and communication skills.
• Ability to calculate discounts, interests, commissions, and percentages.
• Strong analytical and reasoning skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to create demand for and sell Rheem products, and develop, maintain, and solidify goodwill and customer relations.
• Ability to work well with others in a team environment
• Knowledge of Adobe Software such as Creative Cloud, Illustrator, Photoshop, InDesign, and Premier
• Knowledge of Tableau Qualified Associate and Certified Professional
• Advanced PowerPoint, Oracle DV and SugarCRM

Qualifications: BA in Management with 6 years of Experience

• Advanced knowledge of enterprise reporting and analytics for Talent Management data
• Advanced Project Management experience across a variety of methodologies (e.g. waterfall, agile, SCRUM, Kanban, etc.)
• Advanced-level proficiency in enterprise software configuration and maintenance (Workday)
• Ability to improve operational efficiency, service delivery and information management across all technology competencies
• Broad knowledge of current and emerging technologies including information security and disaster recovery
• Intermediate/advanced knowledge of Talent Management practices and principles
• Advanced-level proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Access, Visio, Project, Chrome and Internet Explorer
• Acts with a high degree of integrity and discretion in handling confidential employee information.
• Exercises good judgment at all times with respect to data privacy, security and all Firm policies and procedures
• Ability to maintain strict confidentiality of information and data.

Qualifications: BS in Information Technology with 7 years of Experience