EMPLOYEE BENEFITS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 02, 2025 - The Employee Benefits Manager manages employee benefits for companies with large, geographically dispersed employee populations, with expertise in outsourced benefits administration and self-funded medical plans. This role requires proficiency in vendor management and health and wellness benefit programs, with strong skills in communication across diverse channels, including print, video, web, and social media. This position demonstrates excellent research, project management, and organizational abilities, with a strong attention to detail and the capability to build professional relationships while maintaining confidentiality.

Essential Hard and Soft Skills for a Standout Employee Benefits Manager Resume
  • Benefits administration
  • HRIS systems
  • Compliance knowledge
  • Payroll management
  • Benefits plan design
  • Data analysis
  • Vendor management
  • Retirement planning
  • Health and wellness programs
  • Budget management
  • Communication
  • Problem-solving
  • Attention to detail
  • Time management
  • Negotiation
  • Conflict resolution
  • Leadership
  • Adaptability
  • Emotional intelligence
  • Teamwork

Summary of Employee Benefits Manager Knowledge and Qualifications on Resume

1. BS in Human Resource Management with 4 years of Experience

  • Experience managing employee benefit programs
  • Abiliy to set priorities and manage workflow to ensure efficient, timely and accurate completion of responsibilities
  • Abiliy to interact with others effectively by utilizing good communication skills
  • Experience in cooperating purposefully and providing information and guidance to achieve the business goals of the agency
  • Critical thinking and good judgment to quickly determine and prioritize key issues
  • Advanced knowledge of Excel, proficient in Word and PowerPoint
  • Excellent verbal and written communication skills and willingness to take initiative
  • Knowledge Of Federal and State statutes, laws, and regulations pertaining to group health plans, life insurance coverage, and benefit administration
  • Current trends in benefit and employee wellness administration
  • Experience with benefits administration best practices
  • Experience with cost containment theory and practice
  • Ability to research methods and techniques including statistical concepts and analysis

2. BA in Business Administration with 6 years of Experience

  • Experience managing multiple people
  • Experience with global benefits and craft populations in the construction industry.
  • Experience in managing benefits programs for an organization of at least 5,000-10,000 employees.
  • Familiar with CPP, CBP, CEBS, GRP, GPHR certifications
  • Strong project management and implementation skills with the ability to formulate and pursue long-range plans and objectives to take ideas from conception to implementation
  • Ability to work effectively in an advisory/resource capacity with employees, officers, directors, managers, and supervisors.
  • Ability to work and communicate effectively with diverse groups including coworkers, clients and various business contacts at various levels, ranging from front-line employees to senior executives.
  • Strong interpersonal and written/oral communication skills to provide recommendations, work direction, evaluate employee performance and negotiate contracts and administrative agreements.
  • Understanding of best practices, trends, and issues in employee communications, using traditional and emerging platforms.
  • Experience crafting messages for multiple channels and audiences, with measurable results.
  • Versed in issues of corporate culture, employee engagement, change management, organizational development, and continuous improvement.
  • Highly creative and capable of generating ideas that engage and interest multiple audiences.
  • Ability to manage multiple projects at once and deliver on tight deadlines.

3. BS in Organizational Leadership with 4 years of Experience

  • Experience in employee benefits management with companies that have large geographically dispersed employee populations of varying levels and backgrounds
  • Experience with outsourced benefits administration, self-funded medical plans
  • Experience in vendor management and/or Canadian health and wellness benefit programs
  • Adept at communicating in innovative ways and across a wide range of channels and media, including print, video, web and social media.
  • Ability to maintain the confidential nature of all employees and privileged information used or observed in the course of performing job duties.
  • Ability to develop and build strong professional relationships.
  • Skill and proficiency with Microsoft applications, including Word, Excel, and PowerPoint.
  • Strong research and project management skills.
  • Ability to organize, prioritize and handle multiple work assignments.
  • Ability to work effectively in a team setting.

4. BA in Finance with 5 years of Experience

  • Experience in the Group Benefits space with familiarity with the following products such as Life/AD&D, Dental, Vision, Short and Long-term Term Disability, Critical Illness and Accident
  • Experience in Customer Service and Relationship Management experience with demonstrated proficiency in responding to customer requests, problem-solving, processing administrative transactions and case management
  • Experience handling confidential and sensitive business matters and information with discretion.
  • Demonstrates proficiency with leveraging technology to optimize Customer Service Capabilities
  • Experience using Salesforce and Prior management
  • Strong written/verbal communication and Critical thinking skills
  • Ability to operate in a challenging and fast-paced team environment.
  • Experience working for a small to mid-size company with shifting priorities.
  • Integrity and confidentiality when dealing with sensitive information.

5. BS in Accounting with 6 years of Experience

  • Strong computer proficiency and technical aptitude with proficiency in utilizing MS Word, Excel, PowerPoint, and Publisher.
  • Experience with HRIS, Benefits Administration, and self-service systems.
  • Experience with Paylocity
  • Experience managing benefits administration, FMLA, and federal and state employment policy compliance for 100+ employees.
  • Demonstrated competency in Microsoft Office such as Advanced proficiency in Outlook, Excel, Word, and PowerPoint. 
  • Proficiency may be demonstrated by holding a Microsoft
  • Proficiency in employee benefits enrollment/payroll systems.
  • Ability to work remotely, including access to an internet connection.
  • Experience with Ellucian Colleague/Datatel enterprise management system.
  • HR experience within a collective bargaining environment.

6. BA in Economics with 5 years of Experience

  • In-depth knowledge of NJ and Federal laws affecting benefits and compensation, COBRA, ACA, HIPPA, FMLA, and NJ FLA, FLI, and TDB
  • Proficient presentation skills, writing, and verbal communication skills.
  • Ability to maintain confidentiality of highly sensitive information.
  • Ability to balance workload under short deadlines and changing priorities in a fast-paced environment.
  • Ability to organize, prioritize, respond to changing situations in a flexible manner, manage competing demands and deal with frequent interruptions, delays or unexpected events.
  • Strong attention to detail while working efficiently, accurately and productively to meet deadlines.
  • High degree of professional integrity and the ability to work effectively with minimal supervision.
  • Ability to follow all College policies, procedures, and guidelines including safety, civility, information security, and non-discrimination policies.
  • Excellent interpersonal skills and demonstrated ability to communicate/interact effectively with a diverse professional, community, and student population to provide a good impression of the College.
  • Ability to be self-motivated, work independently, and be a team player.
  • Excellent customer service skills in analytical problem solving and the ability to be innovative with demonstrated commitment to organizational effectiveness.

7. BS in Public Administration with 4 years of Experience

  • Experience working in a similar capacity managing EMEA Benefits or Global Benefits
  • Strong working knowledge of global benefits and employer legal requirements
  • Experience with pension structures and administration across EMEA
  • Ability to balance “hands-on” administrative needs with strategic and client service responsibilities
  • Proven project management skills to move projects forward
  • Strong commitment to providing quality work and attention to detail
  • Experience working in cross-functional and multi-cultural teams
  • Able to function independently in a fast-paced environment.
  • Commitment to understanding and applying HR best practices
  • Possess advanced knowledge of Excel
  • Experience using HR systems (such as Workday and ServiceNow)
  • Experience in the financial services industry

8. BA in Industrial Relations with 5 years of Experience

  • Experience in a benefits analyst or benefits admin role in group benefits support.
  • Strong analytical and demonstrated project management skills.
  • Ability to extract and synthesize data and provide insight on findings.
  • Strong work ethic with positive drive and approach, including the ability to work both independently and collaboratively with dynamic teams.
  • Abiliy to collaborate to keep others informed of information that contributes to the performance of the team, department, or company.
  • Good listener and has the ability to build and maintain strong relationships, and effective partnerships and establish credibility with internal and external stakeholders at all levels of the organization through confident interpersonal, verbal, and written communications and presentations.
  • Demonstrates good business judgment and creative thinking to anticipate needs, troubleshoot problems, and derive solutions. 
  • Knowledge and expertise professionally and acts in the best interest of the client’s business.
  • Strong attention to detail with highly developed organizational skills, including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadlines and turnaround time requirements.
  • Ability to manage highly sensitive information and maintain the confidentiality of benefits issues and information.
  • Strong proficiency in Microsoft applications including Word, PowerPoint, and Excel
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