• Responsible for delivering to the Client mapping requests ensuring client satisfaction. 
• work with the delivery team to have the daily deliverables completed on time working on SaaS Applications
• Delivery on the Services side, Interaction with clients / on-site leads to firm-up requirements
• Regular & prompt status updates
• Ramp-up on new skills as per business needs,
• Active involvement in Knowledge sharing & training sessions,
• Readiness to work in two shifts,and collaborate with a larger group.
• Define and manage the deliverables of the technical team to meet engagement objectives and budget
• Support key users as SAP expert for Sales and Distribution, Logistics including EDI transmission requirements
• Drive key user development activities in Sales and Distribution, Logistics including EDI
• Work cross-functionally between departments on business processes and SAP System to promote and optimize continuous improvements with the use of best practice
• Troubleshoot EDI document processing errors to resolve in a timely matter
• Support internal resources to resolve issues, answer questions, and retransmit EDI documents

Skills: Client Relationship Management, SaaS Applications, Project Delivery, Cross-Functional Collaboration, SAP SD Expertise, EDI Knowledge, Knowledge Sharing, Shift Flexibility

• Provide subject matter expertise and operational support to internal business partners
• Ensure communications to stakeholders to communicate resolutions to EDI-related issues
• Develop process and system improvement recommendations for internal systems and workflows to help drive overall efficiency
• Develop and maintain both internal and client-facing documentation
• Assist with training and mentoring new hires, including gathering/developing training materials, developing training plans and initiating skills reinforcement
• Troubleshoot and provide 3rd tier analysis, support and guidance on moderate to complex EDI issues
• Deliver to the Client mapping requests ensuring client satisfaction. 
• Delivery on Services side, Interaction with clients / on-site leads to firm-up requirements
• Regular & prompt status updates
• Ramp-up on new skills as per business needs,
• Active involvement in Knowledge sharing & training sessions,
• Readiness to work in two shifts, and collaborate with the larger group.

Skills: Subject Matter Expertise, EDI Issue Resolution, Process Improvement, Documentation Management, Training and Mentoring, EDI Troubleshooting, Client Interaction, Shift Flexibility

• Growth and management of B2BE’s existing customer base
• Networking and acquisition of new clients.
• Upselling various B2BE solutions
• Manage and develop existing relationships to ensure continuity of service and interact between the client and the Service Delivery teams while using these relationships to develop new business.
• Meet and manage sales targets to existing business set as part of the sales function and approved by the business on a year-by-year basis.
• Grow the existing region business by defined values to be set and agreed to upon a yearly basis.
• Implement and develop creative approaches to growing the existing business in the region.
• Manage the relationships between customers and customer Success Consultants to ensure delivery of service on time and within budget.
• Provide seamless customer support functions to existing customers
• Provide sales and reporting by account to the business on a regular basis while managing and maintaining call history, budgets and interactions within the B2BE CRM environment.
• Provide feedback to management and marketing teams in relation to any product development initiatives and opportunities.
• Existing account, client and business development initiatives to ensure sales targets and client satisfaction metrics can be achieved.
• Sales strategy development, implementation and management for existing business. 
• Including the creation of sales strategies based on business strategies to develop a systematic and proactive approach to target acquisition.

Skills: Customer Relationship Management, B2B Sales, Upselling, Sales Target Management, Business Development, Client Success, Sales Reporting, Sales Strategy Development

• Support and develop customer’s adoption programs to grow electronic communities and markets for existing clients.
• Account management and project management to ensure all clients projects meet with client expectations and are delivered within budget. 
• Ensure that any out of scope requirements within the project delivery cycle are charged for.
• Understand the customer’s requirements and pain points to strategize solutions that can resolve them.
• Maintain high level subject matter knowledge on all B2BE products and solutions.
• Assist finance functions to ensure accounts manage and maintain a good credit history.
• Customer relationship management and development.
• Responding to incoming email and phone enquiries from clients and prospects in a timely and efficient fashion to develop a rapport with clients and prospects.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information which can be utilized by the business and marketing teams to better target market clients with marketing initiatives.
• Representing the organization at trade exhibitions, events and demonstrations where applicable.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy through negotiation.
• Provide management with sales reporting on a monthly basis, or as and when required, to ensure any spikes in revenue or workload can be reported and factored for appropriately.

Skills: Customer Adoption, Account Management, Project Management, Solution Strategy, Product Knowledge, Financial Management, Client Relationship, Sales Reporting

• Report to the Integration Team Lead
• Transform non-digital data into digital data using XSLT
• Work on 6-10 small projects for larger organizations and SMEs concurrently
• Work with customers and internal stakeholders to scope/estimate new technical work
• Work to key deliverable timelines and milestones
• Ensure communication and documentation are maintained to a high level
• Onboard new trading partners and work with existing trading partners to ensure the flow of electronic data between customers and suppliers' systems.
• Create and update maps, code lists, business processes and connectivity in IBM Sterling Integrator
• Generate, install and replace SSL and trusted security certificates for connectivity purposes
• Communicate with internal customers and external trading partners
• Troubleshoot and resolve EDI/B2B issues related to transactions and ERP integration, business processes and connectivity.
• Document processes, process flows and changes
• Assist with transaction and document integration activities
• Assist with enterprise content management processes and workflows

Skills: XSLT Data Transformation, Project Management, Technical Scoping, Deadline Management, Documentation, EDI/B2B Troubleshooting, SAP Integration, Content Management

• Knowledge of EDI/B2B systems and processes, preferably IBM Sterling Integrator or Gentran.
• Knowledge of SQL such as queries, SSIS, etc.
• Familiar with basic networking, security and connectivity protocols
• Excellent problem-solving skills
• Customer service skills
• Ability to communicate well with internal and external customers and coworkers
• IBM Sterling Gentran, Gentran Server(Windows/Unix) , GIS AI mapping experience.
• Axway Interchange with SAP-EDI Experience.
• Working experience on Mapping, XML, SAP IDocs. EDI transactions, including 850, 855, 856, 810, 846, 862, 852, 940, 943, 210 and 214 etc.
• Experienced in IBM Sterling Gentran admin activities as well as Support Knowledge
• Knowledge of EDI communications (VAN, FTP, SFTP and AS2).
• Familiar with data file types (SAP IDocs, XML, CSV, EDI, Flat Files, etc) and mappings..
• Experience in troubleshooting transmission and translation failures in Sterling Integrator.

Qualifications: BA in Management Information Systems with 3 years of Experience

• Exposure to SaaS applications
• Knowledge of Open programming languages such as Java, XML, Unix scripting.
• EDI mapping experience on IBM map editor tools.
• Understanding of UI Interface development using Node and Angulas Js.
• Knowledge of Application development programming using Python.
• Programming Languages like Go should be known.
• Familiar with NoSQL Databases and Good with AI services.
• Should be willing to work on client and other associated delivery while scaling up based on demands.
• Practical knowledge of EDI Systems (including administration), Incident tools/procedures and processes in the automotive industry
• Working Experience in Service Design, Transition and Operation Support using Axway Trade Sync integration manager (TSIM)
• Advanced Skills in TSIM-Tools like Object Browser, Resource Control Browser, Retrieval and Archive and OFTP-Monitoring
• Advanced Skills in mapping development and regional/global EDI standards (EDIFACT, VDA, ANSI, ODETTE, ...)
• SAP knowledge and Knowledge of Sales, logistics and purchasing processes would be beneficial
• Excellent English (spoken and written)

Qualifications: BS in Computer Science with 4 years of Experience

• Good analytical skills and have a technical affinity with the motivation for continuous professional and personal development.
• Good knowledge of German and English, written and spoken.
• Experience with integration platforms (e.g., trade press, lobster, BIS, ET Connector, etc.) or with common EAI/EDI standards and technologies (e.g., EDIFACT, VDA, XML, IDoc, SOAP, REST, AS2, SFTP, ALE, etc.) is desirable.
• Interested in modern technologies and innovation topics.
• Experience in working with nearshore/offshore delivery, subcontractors and partners.
• Independent thinking with keen problem-solving skills.
• Experience with Relationship development and management.
• Excellent verbal, written and interpersonal skills.
• Good knowledge in any of the programming language and proficient in Sterling Integrator to do the mapping.
• Experience in migration of info from Oracle DB to Azure using SI
• Working knowledge on IBM sterling EDI.

Qualifications: BA in Information Technology with 5 years of Experience

• Experience in all areas of EDI including data mapping, development, trading partner setup, communications, testing, troubleshooting, and support
• Knowledge of EDI software (BizManager/BizConnect or eBridge helpful)
• Experience with SQL
• Strong background in B2B and EDI technologies
• Excellent communication and customer service skills
• Demonstrates sense of urgency and being solutions-oriented
• Knowledge of Linux (Red Hat), Oracle, SQL
• Basics knowledge of programming in Bash, Perl, Python, Java SE/EE or other languages
• Basics knowledge of FTP, SFTP, HTTP, HTTPS
• Good level of spoken and written English
• AS2, OFTP/OFTP2, IBM Websphere MQ
• Knowledge of mapping development (SEEBURGER Business Integration Suite)
• Knowledge of EDI-Integrations, communications development and communications standards such as EDI/B2B, and EDI standards like EDIFACT, ANSI/X12 and communication protocols such as OFTPv2, AS2, SFTP, FTP

Qualifications: BS in Business Administration with 6 years of Experience

• Experience in SeeburgerBIS 6
• Experience using Seeburger BIS
• Excellent communication and analytics skills(Must).
• Experience in working with different EDI standards like X12, EDIFACT.
• Experience in working on AS2, FTP, HTTP and SFTP and different communication adapters.
• Experience in Seeburger Process Designer, BIMCD, Frontend and Message Tracking Portal.
• Experience in B2B implementation/enhancements and support projects.
• Experience in EDI integration with SAP is an added advantage.
• Good knowledge of database mapping is added advantage.
• Experience in Value Added Network communications is preferred.
• Experience in all phases of project life cycle.
• Ability to work independently in a team environment and collaborate with others in the team to accomplish goals.

Qualifications: BA in Data Analytics with 4 years of Experience