• Plan and implement digital transformation initiatives across all business functions using Artificial Intelligence, Machine Learning, and other emerging technologies
• Partner across the organization to build awareness, identify and assess opportunities for new tech solutions and pitch ideas to senior management
• Build trust and strong working relationships with Business and Technology stakeholders
• Push forward the capabilities and performance of the team to strengthen and expand the service offerings of the practice
• Creation and implementation of tracking concepts
• Analysis and interpretation of company data, elaboration of optimization potential, and recommendations for action (content, user paths and eCommerce processes)
• Product co-responsibility of fusedeck, accompanying project management
• Be the expert on the best-practice methodology for analyzing digital media effectiveness.
• Be involved end-to-end in delivering projects within experiments, modeling, and digital activation.
• Depending on the project responsibilities
• Scope and sell relevant projects to local and global clients
• Promoting the service offerings internally and externally

Skills: Digital Transformation Planning, Emerging Technology Implementation, Stakeholder Collaboration, Team Performance Management, Data Analysis, Tracking Concept Creation, Project Management, Service Promotion.

• Define and drive large and complex Digital Commerce Transformation programs working with business and technology stakeholders. 
• Lead the engagement efforts for complex engagements across all stages of the consulting life cycle: business process consulting and problem definition to solution deployment. 
• Engage with the client as a trusted advisor, lead change management efforts and guide large programs across different project teams. 
• Contribute to the industry and branding of the consulting capability of the organization as well as nurture talent. 
• Drive pre-sales deliverables and increase the footprint of the organization in the client's ecosystem. 
• Have the opportunity to collaborate with some of the best consulting professionals to lead the creation of value-adding consulting solutions
• Enable the clients to meet the ever-growing and changing needs of the global landscape. 
• Be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
• Support POC activities and innovation conception as needed, participate in findings reviews and/or showcase events.
• Conduct or support the data mining and analysis
• Have an ongoing dialogue with the client and present the findings
• Make sure that the findings are leveraged going forward
• Develop rapport with prospective and existing customers across all channels (inbound chat, email, LinkedIn, web and push notifications)
• Optimize conversion using tools such as Google Optimize and Optimizely to increase conversion

Skills: Digital Commerce Transformation, Consulting Lifecycle Management, Change Management Leadership, Pre-Sales Support, Client Engagement, Data Mining and Analysis, Conversion Optimization, Team Collaboration.

• Design and lead workshops, run usability testing, and research to understand the problem and help identify the solution the Programme team needs to create. 
• Be responsible for the experience design vision for the website and any associated content platforms.
• Reporting to the Transformation Lead (Web Product Manager), work with a dedicated team, including the product owner, UI designers, business analysts, technical architects, project manager, and a team of developers, to define the product vision and inform technical development.
• Match business objectives and requirements with user needs and create frictionless user journeys
• Be conducting user research across multiple audiences, including usability testing and translating findings into actions
• Run innovation, design, and UX workshops, including ideation, card sorting, and customer journey mapping and prototyping
• Responsible for producing a wide range of user experience assets, including user personas, customer experience maps, and information architectures, and testing these using a variety of techniques including online user-testing tools
• Designs and supports product feature definition and creation for assigned project areas.
• Supports definition and implementation of new product features and enhancements.
• Supports translation of business requirements into intuitive user experience solutions.
• Creates or assists in the creation, of Interaction Design, User stories/journeys, or Visual Design specifications based on a synthesis of defined business goals, document product requirements, user needs, and technical considerations.
• Support the creation of LOB-developed tools and training.
• Improve brand image and credibility by obtaining professional certifications and gaining access to partnership networks.
• Consistently produce high-quality internal and external communications content.

Skills: Workshop Facilitation, Usability Testing, Experience Design, User Research, UX Asset Creation, Product Feature Definition, Business Requirement Translation, Communication Content Creation.

• Be responsible for managing day-to-day aspects of client engagements and work closely with the senior leadership team. 
• Sell digital solutions to existing customers and prospects in the market for new customer acquisition
• Maintain a good relationship with customers by providing information and guidance throughout the process and by researching and recommending new opportunities
• Ensure clear expectation setting and accountability in all processes
• Manage the processes with a focus on KPIs
• Ensure successful product releases based on the company’s priorities
• Responsible for researching new technologies, trend products/services for digital, frameworks, and processes..
• Responsible for setting up innovation frameworks to discuss with the team
• Responsible for presenting the findings and getting feedback from stakeholders and pairs
• Responsible for managing multiple projects
• Support and care of customers/advertising agencies / digital agencies.
• Internal support of the campaign team and implementation of training courses

Skills: Client Engagement Management, Digital Solution Sales, Customer Relationship Management, Process Accountability, KPI Management, Product Release Management, Technology Research, Project Management.

• Provides service to customers in North America and South America.
• Understands customer requirements and business objectives.
• Propose effective consulting services to customers with appropriate solutions.
• Provides strategic advice on using technology to achieve goals and add value.
• Manages IT initiatives and collaborates with technical staff and 3rd party vendors.
• Designs IT systems and networks ensuring the right architecture and functionality.
• Supports new technology implementations, and assists with technical issues.
• Promotes updating existing systems and suggests improvements
• Work both independently & as part of a team to complete assigned projects successfully, on time & within budget. 
• Monitor risks and proactively escalate and communicate with team members and stakeholders
• Provides technical consultation, training, and support to IT staff as designated by management.
• Develop multichannel campaigns and content using targeted advertising and marketing automation tools

Skills: Customer Service, Business Requirement Analysis, Consulting Services, Strategic Technology Advice, IT Initiative Management, System and Network Design, Technology Implementation Support, System Improvement Promotion.

• Be enrolled as a full-time student during the 2021/2022 school year in Information Systems/Technology, Computer Science, Analytics, Information/Data Management, Management Information Systems/Technology, or a related field
• Outstanding academic performance with an expected grade of 2:1 or above
• Relevant internship, work experience, and/or involvement with a professional organization
• Ability to provide exceptional client service, demonstrate commitment to continuous learning, display passion and commitment towards finding creative and efficient solutions to analytical problems, achieving results, and exhibit a sense of urgency and commitment to quality and the timely completion of duties
• Demonstrates analytical, problem-solving, critical thinking, decision-making, organizational, and interpersonal skills
• Proficiency in the Microsoft Office Suite, including but not limited to Excel, PowerPoint, Word, and Visio
• Ability to work effectively in a team environment with all levels of client personnel in various industries
• Excellent written/verbal communication and collaboration skills
• Be available to travel as needed for client projects
• Ability (and desire) to take ownership and deliver results in challenging client-facing environments.
• Coding experience for ad-hoc tooling (e.g. Python, C#) 
• Data architecture and/or data engineering and/or data science experience
• Influencing skills, building strong relationships with cross-functional leaders across the broader organization, and working collaboratively to achieve results

Qualifications: BA in Business Administration with 4 years of Experience 

• Experience in a client-side e-commerce role (Director or Manager level)
• Prior experience working as an independent consultant working in the e-commerce industry
• Business user-level knowledge of the major e-commerce technologies - platforms, CMS, marketing technologies, and other 3rd party solutions
• Experience in Trade/Merchandising, Understanding of agency CX design process
• Experience in data-driven digital marketing, and using customer data to develop personalized customer experiences and journeys
• Proven background in driving digital innovation across technology, customer experience, data, process, and service offerings from the development of the vision and strategy, obtaining internal support and approvals through business case development to leading the execution of the plan.
• Strategic thinking and business acumen, great client relationship-building skills
• Proven ability to build relationships within the client organization, including C-suite executives and business decision-makers, through demonstrated knowledge, executive presence, and superb listening skills.
• Understanding of financial and ROI models, with the ability to transform recommendations and client data into benefits and business cases
• Strong verbal, written and presentation business communications skills
• Ability to combine data/evidence-based thinking with creativity and insight
• Be able to balance day-to-day client delivery and new business development
• Leadership and mentorship capabilities to manage a team of direct reports, influencing and building strong relationships with cross-functional leaders across the broader organization, working collaboratively to achieve results.

Qualifications: BA in Digital Media with 5 years of Experience 

• Tertiary qualifications in relevant technology, engineering or management specialization
• Experience delivering technology consulting projects, ideally for industrial clients
• Ideally, operational experience working in advanced manufacturing environments
• An understanding of digital technology adoption/transformation methodologies
• A grasp of emerging technologies of Industry 4.0 including Digital Twin, IIoT, XR, AI, ML, cloud computing, & BIM
• A good grasp of the Smart Industry Readiness Index (SIRI) or other similar awareness of industry technology adoption indices
• Solid understanding of the benefits, risks, and typical costs of technology solutions
• Ability to conduct market research to identify technology trends and typical vendor solutions
• Strong oral and written communication skills
• Strong requirements elicitation and problem skills
• Attention to detail and providing high-quality deliverables
• Highly collaborative and self-starter, proactive in keeping key stakeholders up to date with progress with little managerial supervision 

Qualifications: BA in Economics with 4 years of Experience 

• Professional experience in financial services with a strong interest in the insurance sector
• Excellent knowledge of business English, and fluent in French and Dutch
• Strong team spirit, balanced by a healthy sense of autonomy and proactivity
• Eagerness to learn and contribute to the insurance industry
• Analytical skills, conceptual thinking, and pragmatic mindset
• Strong communication and presentation skills
• Creative and critical thinking
• Ability to handle complex data sets, quickly draw conclusions and present findings to senior members of the Digital Advisory team
• Proficiency in delivering client standard presentations in tight timescales
• Working knowledge of trends and technology concepts within the digital ecosystem
• Keen interest in the latest business innovations and thought leadership
• Strong undergraduate degree

Qualifications: BS in Data Science with 4 years of Experience 

• Analytical and structured
• Able to work creatively and analytically in a time-limited, problem-solving environment
• Good business sense, independent and autonomous judgment
• Have a strong consulting skillset: hypothesis-led problem solving, framing and communicating complex ideas, thinking strategically
• Have a track record for thinking innovatively
• Have an outstanding academic track record
• Have an advanced degree in Electrical, Mechanical, Industrial or Computer Engineering, Computer Science, Physics, or Mathematics – a graduate of a renowned university would
• Excellent written and spoken German and English, other languages would be of added benefit
• Understanding of business drivers across the value chain to develop hypotheses and support the development of Digital Strategy for the client
• Some experience in support of developing and maintaining complex financial models underpinning the client’s value case
• A data-driven and logical approach to problem-solving
• Delivered results-orientated outcomes to clients within challenging environments and timescales
• Relevant commercial experience working within a Big 5 consulting firm, boutique consulting company, or an internal strategy consulting team

Qualifications: BS in E-Commerce with 5 years of Experience