Job Summary:

• Provides direct patient education regarding diabetes care, nutrition and self-management principles in the group setting and with individual patients in the outpatient & inpatient setting 
• Conducts outpatient follow-up appointments and classes independently. 
• Seeks assistance from fellow staff members with patient needs appropriately.
• Maintains standards of practice, as well as individualizing the plan of care to meet the identified physical, psychosocial, and spiritual needs of patients.
• Provides resource/referral information to hospital staff, physicians and external facilities
• Provides diabetes care oversight and education of inpatients including general diabetes education and blood glucose monitoring (at applicable facilities).
• Makes appropriate recommendations to physicians and nursing staff regarding diabetes care plans and follows up on the recommendations.
• Participates in community education events regarding diabetes & nutrition to increase overall awareness/knowledge in the community.
• Follows approved curriculum in teaching while responding to the individual educational needs of the patients being taught.
• Follows chain of command in problem-solving, information seeking, communications of concerns, etc.
• Utilizes computers and software including email effectively and appropriately.
• Participates in local, regional and national diabetes-related professional organizations 
• Participates in student and staff professional development 
• Participates in activities which maintain clinical skills, competencies and efficiency, and fulfill requirements to maintain or achieve professional credential.

Skills on Resume:

• Patient Education (Hard Skills)
• Clinical Assessment (Hard Skills)
• Communication Skills (Soft Skills)
• Diabetes Management (Hard Skills)
• Curriculum Development (Hard Skills)
• Professional Development (Soft Skills)
• Technology Proficiency (Hard Skills)
• Community Outreach (Soft Skills)

Job Summary:

• Provide outpatient diabetes and self-management training and education to type 1 and type 2, and gestational diabetic patients. 
• Plan, develop, and implement individual and group diabetes education for adults, pediatrics, and their families and caregivers.
• Instruct patients in the Standards of Care for diabetes
• Provide nutritional counseling for weight control and disease management
• Deliver patient education as needed or as directed by Physician
• Perform assessments and data collections establishes outcome criteria, obtains, reviews, and analyzes information in collaboration with patients, family members, and health care team members.
• Develop and collaborate with other departments, services, and community health agencies to facilitate and support quality diabetes care.
• Attend outreach activities such as health fairs for diabetes screening and health education
• Evaluate the diabetes and health program on a continuing basis, assesses teaching methods and education material for both staff and families of patients
• Monitor and evaluate short and long term patient responses to therapeutic interventions in collaboration with providers
• Provides and maintains necessary follow up for patients and families.
• Train and educate nursing staff in diabetes and health clinic procedures

Skills on Resume:

• Diabetes Education (Hard Skills)
• Program Development (Hard Skills)
• Nutritional Counseling (Hard Skills)
• Patient Assessment (Hard Skills)
• Collaborative Care (Soft Skills)
• Health Outreach (Soft Skills)
• Evaluation Skills (Hard Skills)
• Staff Training (Soft Skills)

Job Summary:

• Coordinates in-service training, continuing education, and other related diabetes and health clinical training
• Educate and follow patients with diabetes for control of blood sugar, lipids renal function, and prevention of diabetes complications.
• Instruct patients and family members on how to administer insulin, self-monitor blood glucose, and medication education.
• Maintain professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participate in in-service/education regarding Quality Improvement
• Displays knowledge and complies with the National Patient Safety Goals.
• Complies with hospital and departmental procedures related to emergency situations, staff and patient safety and infection control.
• Uses correct procedure related to documentation of hours worked, complying with applicable policies and procedures
• Attends department meetings and completes mandatory CHI Saint Joseph Health learning assignments.
• Organizes medical records for department
• Assembles patient charts as needed and keeps medical record files organized per facility needs.

Skills on Resume:

• Training Coordination (Hard Skills)
• Patient Education (Hard Skills)
• Insulin Administration (Hard Skills)
• Professional Development (Soft Skills)
• Quality Improvement (Soft Skills)
• Patient Safety Compliance (Hard Skills)
• Documentation Skills (Hard Skills)
• Medical Record Management (Hard Skills)

Job Summary:

• Provides education according to the National Standards for Diabetes Self-Management Education in association with all relevant aspects of health care for the person with diabetes.
• Participates in achieving/maintaining American Diabetes Association Recognition for Health System's educational programs in an outpatient, inpatient or community setting.
• Instructs patients and family members/significant others in the implementation of Healthy lifestyles, Blood glucose testing, Medication management, Risk reduction, Insulin administration, Insulin pumps.
• Assesses diabetes patients' educational and management needs and creates a care plan in an outpatient, inpatient or community setting.
• Manages on-going education/care for patients (consulting with physician as appropriate) by answering questions, reviewing home glucose monitoring records, reviewing diabetes medications accordingly and monitoring glycemic control.
• Educators are expected to provide training and updates on diabetes education to staff.
• Accurately documents all patient interactions and ensures appropriate and complete billing for diabetes education services.
• Adjusts medication/insulin doses according to established approved protocols 
• Assisting GPs to improve health outcomes for patients with diabetes
• Delivering high-quality diabetic care and education services to patients, their families and support teams
• Assisting the Practice Nurse team in the achievement of Cycle of Care requirements for Diabetic Patients of the Practice
• Providing education to the Clinical Team about best practice for Diabetes Management

Skills on Resume:

• Diabetes Education Standards (Hard Skills)
• Program Accreditation (Soft Skills)
• Patient Lifestyle Instruction (Hard Skills)
• Care Plan Development (Hard Skills)
• Ongoing Patient Management (Hard Skills)
• Staff Training (Soft Skills)
• Documentation and Billing (Hard Skills)
• Medication Adjustment (Hard Skills)

Job Summary:

• Assess individualized nutritional, educational, behavioral, social, functional and clinical needs, facilitates goal planning, provide patient-centered education and evaluate desired outcomes. 
• Provide individualized care in all aspects of nutritional counseling for self- management to patients and their families review and support patients' goals utilizing action plans for self-management and behavior change.
• Participate as a patient care team member, attending meetings and working closely with all team members to improve coordination of care
• Meet with providers to discuss patient health care status in regards to nutritional, educational, behavioral, social, functional and clinical needs management including assessment, education and follow-up.
• Educate self proactively to provide quality care and improve professional skills.
• Collect and interpret complex data, recognizes subtle changes in the patient/family condition. 
• Provide individualized care in all aspects of diabetes self-management to patients and their families
• Utilize teaching/learning strategies that are age appropriate and adapted to group and individual interventions
• Provide clinical and educational interventions with consideration of the cultural, ethical and spiritual values and needs of patients & their families. 
• Provide recommendations regarding pharmacologic and non-pharmacologic therapy, including nutrition assessment
• Advocate for patient's rights and appropriate utilization of services
• Evaluate the educational process to achieve outcomes: anticipate variances, and make revisions to the educational plan 

Skills on Resume:

• Nutritional Assessment (Hard Skills)
• Patient-Centered Education (Hard Skills)
• Team Collaboration (Soft Skills)
• Provider Communication (Soft Skills)
• Data Interpretation (Hard Skills)
• Diabetes Self-Management (Hard Skills)
• Teaching Strategies (Hard Skills)
• Patient Advocacy (Soft Skills)

Job Summary:

• Utilizes effective teaching strategies and materials to present materials in a clear, concise, appropriate way.
• Works with the other instructors to develop course content based on the needs of participants and community members.
• Reviews participant evaluations with Director and colleagues and makes improvements where indicated.
• Demonstrates flexibility in teaching groups of various age levels and learning abilities.
• Provides feedback to the Director and recommends methods to improve services.
• Incorporates new applicable information in the field into class materials.
• Provides opportunity for participants to evaluate program content.
• Maintains accurate attendance records.
• Ensures that all participants have completed necessary paperwork, including release forms 
• Provide validation of clinical decisions for other staff members: seeks validation from others for complex patients or unfamiliar situations
• Participate in self-directed work teams to evaluate existing programs, identify need for new programs, and assist in development or revision 
• Participate in QI and performance improvement efforts that enhance both clinical and operational effectiveness and efficiency
• Participate in community and professional outreach that increases overall awareness of diabetes

Skills on Resume:

• Teaching Strategies (Hard Skills)
• Course Development (Hard Skills)
• Participant Evaluation (Soft Skills)
• Flexibility in Instruction (Soft Skills)
• Feedback Provision (Soft Skills)
• Content Improvement (Hard Skills)
• Clinical Validation (Hard Skills)
• Community Outreach (Soft Skills)

Job Summary:

• Promote patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and diabetes self-management skills.
• Provide evidence-based diabetes education to patients with diabetes and pre-diabetes following ADA standards of care. 
• Collaborate with nurses, dietitians, providers and agencies as needed to provide ongoing follow-up and care.
• Monitor annual and mid-year assessments of identified goals and provide reports to management
• Maintain contact with clients and providers to verify the amount, scope and duration or service identified on the plan of care at least once a month and update the client’s current condition and progress
• Assist with the planning and organizing of the annual diabetes specialty clinic and other events in support of healthcare promotion
• Create, plan and execute health education activities for diabetes and chronic disease prevention projects
• Collaborate with all health educators, dietitians, prevention coordinators, tobacco cessation coaches, lactation counselors, etc. 
• Collaborate with service providers and professionals 
• Serve as a representative of CAMP among community agencies

Skills on Resume:

• Patient Care Goal Setting (Hard Skills)
• Diabetes Education (Hard Skills)
• Interdisciplinary Collaboration (Soft Skills)
• Monitoring and Reporting (Hard Skills)
• Client Progress Updates (Soft Skills)
• Health Education Planning (Hard Skills)
• Community Engagement (Soft Skills)
• Program Coordination (Hard Skills)

Job Summary:

• Assesses patient’s condition based upon observation and/or interview of patient, physician’s diagnosis, laboratory results and any other pertinent informa­tion.
• Develops and implements a plan of care based on assessment diabetes self-management needs to patients and family members. 
• Utilizes relevant data and appropriate methods for estimating nutritional requirements and provides effective therapy for all age groups.
• Updates this plan of care as needed based on changes in the patient’s medical condition.
• Develops or identifies and utilizes appropriate professional materials required in the performance of primary duties.
• Provides instruction on insulin and administration of insulin through subcutaneous injection utilizing appropriate educational materials.
• Provides instruction on programming insulin pumps and pattern management utilizing appropriate educational materials. 
• Provides instruction on glucose sensors.
• Counsels patients and/or families on the prescribed therapy in an individualized manner, utilizing appropriate education materials.
• Develops or identifies and utilizes appropriate professional materials required in the performance of primary duties.
• Actively participates in hospital and department quality improvement activities.
• Contributes to the diabetes educational training of professional staff, colleagues, support staff, students and community 

Skills on Resume:

• Patient Assessment (Hard Skills)
• Care Plan Development (Hard Skills)
• Nutritional Therapy (Hard Skills)
• Plan Updates (Hard Skills)
• Insulin Administration Instruction (Hard Skills)
• Insulin Pump Management (Hard Skills)
• Patient Counseling (Soft Skills)
• Quality Improvement Participation (Soft Skills)

Job Summary:

• Assist the Diabetes Patient Navigator in guiding patients through the healthcare system
• Convey the purposes and services of the Diabetes Wellness Program to the target patient population and the impact the program would have on them
• Assist patients in utilizing resources, including scheduling appointments, and assist patients with completion of applications for programs for which they may be eligible
• Assist patients in accessing health-related services, including overcoming barriers to obtaining needed medical care and social services
• Effectively work with people (staff, patients, providers, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between patients and institutions
• Establish positive, supportive relationships with patients and provide feedback to the care team
• Assist patients in understanding care plans and instructions
• Work collaboratively and effectively within a team
• Motivate patients to be active, engaged participants in their health
• Providing education and counseling to clients with diabetes
• Follow up care, including transitional phone calls and/or office visits in select ambulatory practices and clinics. 
• Collaborating with care team regarding patients’ learning needs and patient responses to education
• Provide expert counsel to clinical staff regarding recognized Diabetes Guidelines, diabetes medications, monitoring equipment and other technological tools for diabetes self-management.
• Collaborate with inter-professional care team and nursing leadership to positively impact patient and organizational outcomes related to diabetes care.

Skills on Resume:

• Patient Navigation Assistance (Soft Skills)
• Program Communication (Soft Skills)
• Resource Utilization (Hard Skills)
• Barrier Identification (Soft Skills)
• Relationship Building (Soft Skills)
• Care Plan Understanding (Hard Skills)
• Team Collaboration (Soft Skills)
• Diabetes Education (Hard Skills)

Job Summary:

• Perform individual nutrition counseling, teaching diabetes group classes, assisting with maintaining American Diabetes Association program recognition and participating in continuous quality improvement projects, among other duties.
• Educate patients on the necessary lifestyle changes involved in diabetic diagnoses including nutrition. 
• Provides patient support between sessions and on an ongoing basis via the Healthy Interactions digital engagement and coaching platform
• Provide ADA Education Recognition Program continuous quality improvement reports as needed and determined by Program Coordinator
• Conducts diabetes education to staff, patients, and families including diabetes medications, orals and injectable, insulin pumps, continuous glucose monitors, and other education needs
• Conducts and participates in research focused on diabetes management across varied patient populations
• Serves as an advocate and liaison for patients, families, and staff regarding diabetes management including diabetes survival skills and self-management
• Provides and documents patient, family and significant other education, including smoking cessation, pneumococcal vaccination and other patient specific subjects, utilizing effective teaching methods

Skills on Resume:

• Individual Nutrition Counseling (Hard Skills)
• Group Education Facilitation (Soft Skills)
• Program Recognition Maintenance (Hard Skills)
• Digital Engagement Support (Soft Skills)
• Quality Improvement Reporting (Hard Skills)
• Diabetes Education Delivery (Hard Skills)
• Advocacy and Liaison (Soft Skills)
• Documentation of Education (Hard Skills)