Job Summary:

• Build and improve CI/CD processes - deep involvement in every aspect of code deployment, understanding and crafting pipelines, keeping pace with the evolution of the stack and infrastructure
• Assisting development and QA engineers in solving issues with deployments across environments
• Build and maintain a secure, scalable, reliable, and resilient infrastructure within AWS
• Monitoring, backups, and upgrades across varying technologies
• Script and automate common system tasks using Ansible and CloudFormation
• Work closely with InfoSec team, integrating testing technologies into the agile pipeline, and supporting audits
• Participate in the architecture and implementation of internal software development and release environment
• Ensure the system’s continuous development, performance optimization, availability and security
• Develop, implement and maintain automated methods for creating and managing software configurations for the development and production of solutions
• Support pre-production testing to ensure developed product quality
• Solve problems related to the system’s use and implement required improvements to its architecture and operating principles
• Evaluate new technologies and relevant solutions
• Document the DevOps processes and procedures related to the system’s operation

Skills on Resume:

• CI/CD Development (Hard Skills)
• AWS Management (Hard Skills)
• Scripting Automation (Hard Skills)
• Performance Monitoring (Hard Skills)
• Security Integration (Hard Skills)
• Configuration Management (Hard Skills)
• Agile Practices (Soft Skills)
• Process Documentation (Soft Skills)

Job Summary:

• Develop automation, orchestration, and scripting to help optimize managed services operations and help shift operational technicians towards difficult to automate or higher value work.
• Collaborate with ServiceNow team to develop and mature CMDB and other components within that system that tie into other important tools and processes leveraged by managed services.
• Work to implement, improve, and administer a suite of monitoring and management tools such as: N-Able, Auvik, LogicMonitor, and ScienceLogic.
• Work on integration between various tools mentioned above.
• Work on maturing and improving discovery strategy as it pertains to transitions.
• Review and recommend technical remediations to resolve issues in client environments before they are in production.
• Communicate with customers, teammates, and management.
• Create thorough knowledge-base articles and provide updates throughout the transition.
• Coordinate with vendors to remediate any tool related issues.
• Implement monitoring and management tools within the customer environments and infrastructure.
• Test alert functionality and tweak thresholds.

Skills on Resume:

• Automation Development (Hard Skills)
• ServiceNow Collaboration (Hard Skills)
• Monitoring Tools Management (Hard Skills)
• Tool Integration (Hard Skills)
• Discovery Strategy Improvement (Hard Skills)
• Technical Remediation (Hard Skills)
• Customer Communication (Soft Skills)
• Knowledge Base Creation (Soft Skills)

Job Summary:

• Act as a possible escalation point for the customer and Insight Canada internal teams.
• Assist with solving technical issues for the betterment of the customer’s environment.
• Advise as to the ongoing management of tools and monitoring, working closely with the operations team.
• Coordinate with other internal business units and third-party vendors  
• Identify all third parties tied to the customer and understand key stakeholders.
• Assist with training NOC team to understand the client environment, to ensure they can successfully support it.
• Collaborate with the backup team to ensure high success rates, covering all devices.
• Collaborate with the server patching team to ensure patching is running smoothly for server and end user devices.
• Maintain an in-depth understanding of Insight Canada's Managed Services infrastructure operations management processes and practices and ensure they can speak on behalf of Insight Canada to the customer.
• Maintain an acute focus on customer satisfaction and become a liaison to the service delivery teams while ensuring that they meet stated goals and KPI’s, while delivering appropriate service levels.
• Work closely with the Service Delivery Managers to be lock-step in all activities within the client environment.

Skills on Resume:

• Escalation Management (Soft Skills)
• Technical Issue Resolution (Hard Skills)
• Tool Management (Hard Skills)
• Vendor Coordination (Soft Skills)
• Stakeholder Identification (Hard Skills)
• NOC Team Training (Soft Skills)
• Collaboration Skills (Soft Skills)
• Customer Satisfaction Focus (Soft Skills)

Job Summary:

• Collaborate with Sun Life DevOps Enterprise team, architects, application designers/technical leads, application analysts, operation teams and testing specialists to deliver fully automated Application Lifecycle Management (ALM) systems
• Deploys, configures, manages, and performs ongoing support of all DevOps tooling used by Corporate Application Solutions
• Provides, maintains, and manages the appropriate release policy, processes, standards, and procedures
• Assists development team with the preparation of releases for production. 
• Assisting in the automation of performance tests, validation of infrastructure requirements, and guiding the team with respect to system decisions
• Creates or improves the automated deployment processes, techniques, and tools
• Review and analyze organizational needs and goals to determine future impacts on applications and systems
• Ensure information security standards and requirements are incorporated into all solutions
• Stay current with trends in emerging technologies and how they could apply to Sun Life

Skills on Resume:

• Team Collaboration (Soft Skills)
• DevOps Tool Management (Hard Skills)
• Release Management (Hard Skills)
• Production Preparation (Hard Skills)
• Testing Automation (Hard Skills)
• Process Improvement (Hard Skills)
• Needs Analysis (Soft Skills)
• Security Compliance (Hard Skills)

Job Summary:

• Develop ongoing knowledge and familiarity with Ziing TMS platforms including customer records, contracts, agent records, workflows, route configurations, rate tables and structures, reporting, invoicing, mobile device app, order & route stop troubleshooting, scheduled procedures, general troubleshooting, operational support and vendor service ticketing
• Provisioning and managing servers and virtual instances, deploying databases, security monitoring, system patching, and managing internal and external network connectivity
• Work with Operations and Business Development departments to support new customer launches as well as existing customer maintenance and support
• Works with Finance department to ensure rating information is accurate and up to date
• Documenting unique and customized system configurations
• Work with team members to identify opportunities for automation and potential system integrations
• Ensure the stable and reliable operation of Philips Interoperability Solutions development infrastructure
• Develop and promote automation methodologies to drive continuous delivery and integration
• Help to migrate AWS cloud to Cloud Foundry of Philips Connected Car
• Works with the product owner and team lead(s) to understand and design (high-level) features (stories).
• Implements features in a test-driven development process
• Implements and maintains automated unit and integration testing, supported by a fully automated, continuous build / continuous deployment (CI/CD)

Skills on Resume:

• TMS Platform Knowledge (Hard Skills)
• Server Management (Hard Skills)
• Customer Support (Soft Skills)
• Finance Collaboration (Soft Skills)
• System Documentation (Hard Skills)
• Automation Opportunities (Hard Skills)
• Infrastructure Reliability (Hard Skills)
• CI/CD Implementation (Hard Skills)

Job Summary:

• Design, develop, troubleshoot and implement CI/CD pipelines
• Design and implement Terraform scripts for azure environments.
• Participate in architectural discussions, working closely with developers, business and clients in a highly collaborative and Agile environment.
• Proactively suggest team use azure resources where ever required.
• Stream line legacy system CI/CD pipelines.
• Work closely with developers and the DevOps team to oversee deployments and code releases
• Maintain, own, and improve the build and deploy pipeline
• Administration and automation of the AWS infrastructure and environments
• Work in an agile environment with multiple teams to produce amazing products
• Continuously improve the tooling, applications and environments
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Investigate and adopt new technologies when appropriate

Skills on Resume:

• CI/CD Development (Hard Skills)
• Terraform Scripting (Hard Skills)
• Collaborative Design (Soft Skills)
• Azure Optimization (Hard Skills)
• System Streamlining (Hard Skills)
• Deployment Management (Hard Skills)
• AWS Administration (Hard Skills)
• Tooling Improvement (Hard Skills)

Job Summary:

• Defining and reviewing development processes together with Dev Managers while adhering to the company standards
• Designing and implementing scripts (e.g. Jenkins jobs / pipelines, shell / Python scripts etc.) to automate builds, tests suites and deployments
• Unifying the processes around environments provisioning, orchestration and patching across the whole Asset Servicing Technology team
• Release management and code promotion from development to production environments on internal cloud (App Engine) and hosting environment (Greenfield).
• Deploy the existing scripts and programs in different projects 
• Help with the maintenance of cloud infrastructure 
• Supporting and contributing to database architecture and administration 
• Supporting and contributing to the design of the software’s and scripts 
• Contributing to the automation of different processes 
• Implement and perform maintenance of computer networks of the production environment 
• Suggest preventative maintenance measures, anticipate 
• Help in the development of the Python scripts 
• Document the scripts and software’s

Skills on Resume:

• Process Definition (Soft Skills)
• Script Automation (Hard Skills)
• Environment Management (Hard Skills)
• Release Management (Hard Skills)
• Cloud Maintenance (Hard Skills)
• Database Support (Hard Skills)
• Network Maintenance (Hard Skills)
• Documentation Skills (Soft Skills)

Job Summary:

• Develop and maintain testing and development infrastructure which includes: Engineering model satellites, Proprietary modems, Antennas 
• Own the maintenance, automation and scaling of CI and CD infrastructure 
• Maintain a variety of system deployments with a focus on Linux 
• Support and provide management with metrics, reports, and schedules 
• Develop tools for monitoring test hardware 
• Develop tools for monitoring build systems and measuring infrastructure quality/uptime 
• Improving the efficiency of deployed systems (distributed builds, etc.) 
• Maintain the development environments ensuring they are up-to-date/in sync 
• Enable infrastructure as code
• Contribute to the direction and delivery of enterprise DevOps transformation. 
• Build automation solutions using Terraform and Azure DevOps
• Build and maintain automation scripts
• Work with Solutions Architect and Application team to design new platform
• Assist development teams in achieving continuous Delivery
• Create automated scripts for release management

Skills on Resume:

• Testing Infrastructure Development (Hard Skills)
• CI/CD Management (Hard Skills)
• Linux Deployment (Hard Skills)
• Metrics Reporting (Soft Skills)
• Monitoring Tools Development (Hard Skills)
• Infrastructure Efficiency (Hard Skills)
• Infrastructure as Code (Hard Skills)
• Automation Scripting (Hard Skills)