DATA SUPPORT ANALYST RESUME EXAMPLE
Updated: Feb 23, 2025 - The Data Support Analyst provides essential support to users of visualization tools by applying product knowledge and technical expertise in report development. Collaboration with vendors and cross-functional teams helps define requirements, analyze system issues, and advance the vendor roadmap while managing tool licenses and performance recommendations. The analyst also designs and develops reports and dashboards in a dynamic environment, captures business needs through discussions, and contributes ideas for team improvement.
Tips for Data Support Analyst Skills and Responsibilities on a Resume
1. Data Support Analyst, Tech Solutions Inc., Raleigh, NC
Job Summary:
- Be the first line of support for Data Refinery products and therefore be the expert user within the business.
- Support the client teams with the data onboarding into the platform
- Perform the data transformation and aggregations that are needed to make the data ready to visualize.
- Help teams connect their data views with the data visualization tool selected (PowerBI or Tableau).
- Guide the clients and data teams on how to better use the data platform and be proactive in defining best practices.
- Provide regular updates to users, and to the Service Desk Team lead on progress with items, escalating issues
- Respond to assigned requests for IT support and services (including incidents, and service requests) in a timely, polite and efficient fashion
- Adhere to the timeframes defined within the SLAs
- Analyze and resolve assigned 2nd line support tickets within the London offices, other regional offices in the EMEA region and remote users.
- Work with other relevant support workgroups (Security, Platform team, etc.) to resolve/fulfill incidents, requests and problems.
Skills on Resume:
- Data Onboarding Support (Hard Skills)
- Data Transformation (Hard Skills)
- Data Visualization Integration (Hard Skills)
- Client Guidance (Soft Skills)
- Progress Reporting (Soft Skills)
- IT Support Response (Soft Skills)
- SLA Adherence (Hard Skills)
- Incident Analysis (Hard Skills)
2. Data Support Analyst, Insight Analytics Group, Denver, CO
Job Summary:
- Take responsibility for data cleanup for migration
- Import data and ensure data accuracy
- Meet with clients or management to understand data migration requirements and needs
- Strategize and plan an entire project, including moving the data and converting content, while considering risks and potential impacts
- Audit existing data systems and deployments and identify errors or areas for improvement
- Cleanse or translate data so that it can be effectively moved between systems, apps, or software.
- Oversee the direct migration of data, which may require minor adjustments
- Test the new system after the migration process as well as the resulting data to find errors and/or points of corruption
- Document everything from the strategies used to the exact migration processes put in place-including documenting any fixes or adjustments
- Analysis of data-related issues in client accounts or supporting systems, identification of root causes and provision of solutions.
- Liaise with internal and external stakeholders, understanding their business requirements and interpreting them from a technical standpoint
Skills on Resume:
- Data Cleanup Responsibility (Hard Skills)
- Data Accuracy Assurance (Hard Skills)
- Client Requirements Analysis (Soft Skills)
- Project Strategy Planning (Hard Skills)
- Data System Auditing (Hard Skills)
- Data Cleansing Techniques (Hard Skills)
- Migration Testing (Hard Skills)
- Stakeholder Liaison (Soft Skills)
3. Data Support Analyst, Data Dynamics LLC, Orlando, FL
Job Summary:
- Provide data and development support to visualization tool users
- Apply product knowledge and technical expertise concerning report development tools
- Work with vendors to define critical requirements, analyze system problems, discuss problem resolution, and engage in advancing the vendor roadmap
- Collaborate with teams with varying data needs and architectures to progress toward analytical reporting
- Manage and support visualization tool license allocation and performance usage recommendations
- Support server and desktop tool upgrades for Business Intelligence visualization tools
- Capture business needs and requirements through collaborative end-user discussions.
- Design and develop reports and dashboards in a fast-paced, project-oriented team environment.
- Create, analyze, and maintain a variety of reports to meet a wide range of business needs.
- Positively contribute ideas and feedback to help the team grow.
Skills on Resume:
- Data Development Support (Hard Skills)
- Report Development Expertise (Hard Skills)
- Vendor Collaboration (Soft Skills)
- Analytical Reporting Support (Hard Skills)
- License Management (Hard Skills)
- Tool Upgrade Support (Hard Skills)
- Business Needs Capture (Soft Skills)
- Dashboard Design (Hard Skills)