DATA CENTER TECHNICIAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: October 2, 2024 - The Data Center Technician brings experience from data centers or teleports, adept at complex network setups including TCP/IP and satellite networking. Handles Windows and Linux administration with ease, utilizing tools like RDP, Telnet, Cacti, and Netcool effectively. Thrives in multitasking within fast-paced environments, proficient in creating detailed technical documentation and experienced in Linux operating systems.

Essential Hard and Soft Skills for a Standout Data Center Technician Resume
  • Networking Fundamentals
  • Linux Administration
  • TCP/IP Configuration
  • Satellite Networking
  • Hardware Troubleshooting
  • Windows Server Management
  • Network Security Protocols
  • Data Backup and Recovery
  • Virtualization Technology
  • Database Management.
  • Problem Solving
  • Effective Communication
  • Critical Thinking
  • Attention to Detail
  • Multitasking
  • Team Collaboration
  • Adaptability
  • Time Management
  • Stress Tolerance
  • Proactive Work Ethic.

Summary of Data Center Technician Knowledge and Qualifications on Resume

1. BA in Information Technology with 2 years of Experience

  • Experience working in a data center or teleport
  • Ability to follow complex instructions with minimal supervision
  • Familiarity with TCP/IP networking fundamentals
  • Satellite networking experience 
  • Strong use of networking tools to include: RDP, Telnet, Cacti, and Netcool experience 
  • Proficiency in Windows and Linux administration desired
  • Ability to multitask in a fast-paced environment
  • Excellent written and verbal communication skills
  • Must be able to create technical documentation based on a working procedure
  • Proficiency with Microsoft Office Suite
  • Experience in Linux Operating Systems experience.

2. BA in Computer Science with 3 years of Experience

  • Prefer experience in electrician trade or related field
  • Prefer experience in HVAC/refrigeration trade or related field
  • Ability to perform all work using the proper personnel protective equipment (PPE).
  • Ability to perform all applicable safety policies, procedures, and practices.
  • Have thorough knowledge of building systems to achieve operating costs, especially energy
  • Demonstrate aptitude for and/or have practical experience with thermodynamic, electrical, and/or mechanical systems, as well as computer-controlled equipment.
  • Working knowledge of computer applications, including Word and Excel
  • Experience with one or more of the following hardware platforms (e.g. Dell, HP) is a plus. HP, Dell, ZT, Foxconn, Super Micro, SGI, etc.
  • Experience in computer Hardware, including troubleshooting and repair skills experience.
  • Data Center experience.
  • Perl, Python, Bash, or other scripting languages experience.

3. BA in Network Administration with 4 years of Experience

  • Ability to understand and carry out general instructions and to perform problem solving in workplace situations. 
  • Basic analytical skills
  • Basic knowledge/skills in the use of personal computer and smartphone.
  • General knowledge/ability using Microsoft Products (Word, Excel, etc.).
  • Familiarity with instant messaging, text messaging and chats
  • Ability to work alone with minimal supervision and together with coworkers in a team environment
  • Ability to effectively present information to an internal department and/or large groups of employees.
  • Familiarity with MS Office and ServiceNow
  • Customer Service oriented and detail oriented 
  • Effective communication skills, verbal and written, across various skill sets and knowledge bases 
  • Ability to work independently with minimal supervision 

4. BA in Systems Engineering with 5 years of Experience

  • Basics of how networks connect.
  • Basic understanding of DNS records and name servers.
  • Understanding of the process of hosting a website from the client's perspective.
  • Configuration of common email clients and web browsers.
  • Very solid customer service experience with excellent written and spoken communication skills.
  • Corporate Helpdesk experience
  • Ability to perform simple hardware upgrades (Adding RAM, hard drives, RAID cards, etc).
  • Experience with Active Directory and Office 365 administration
  • Ability to learn new skills and concepts quickly, effectively, and independently.
  • Exceptional organizational skills.
  • Self-motivated, independent, and comfortable working directly with customers.

5. BA in Electrical Engineering with 1 year of Experience

  • Attention to detail, highly accurate, and possess excellent organizational skills.
  • Self-driven and possess the ability to manage projects and multi-task to meet strict deadlines.
  • High level of analytical ability and effective communicator (written and verbal).
  • Proficiency in the use of Microsoft Office Products (i.e. Word, Excel, Outlook, Visio, Project)
  • Ability to work well within all areas of the Signal organization as well as external customers and vendors.
  • Experience or willingness to learn hands-on work with electrical, plumbing, HVAC, and security equipment.
  • Knowledge or willingness to learn electrical, fire, HVAC and building codes.
  • Basic IT networking knowledge 
  • Experience in a telecommunications mission critical facility, server room, or data center 
  • Excellent understanding of the electrical and mechanical systems used in a data center environment
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.

6. BA in Computer Science with 2 years of Experience

  • Experience working in a data center or tech support environment.
  • Excellent written and verbal interpersonal communication skills.
  • Demonstrated willingness to learn, teach, and share knowledge.
  • Ability to see and read details on equipment both near and far.
  • Ability to use company-provided hand and power tools.
  • Basic understanding of Linux-based operating systems.
  • Experience with Microsoft Windows Server operating systems.
  • Ability to perform troubleshooting/fault isolation, multitask, and work as part of a team.
  • Familiar with Ethernet network cabling standards.
  • Basic understanding of networking and internet protocols (OSI model, TCP/IP, CIDR, SNMP).

7. BA in Information Technology with 3 years of Experience

  • Familiar with the principle and operation of servers and storage of mainstream manufacturers in the industry
  • Extensive experience in especially hands-on operation ability, with the ability to independently solve server and system faults
  • Familiar with Windows, Linux system
  • Proficient in using office software
  • Have a strong sense of responsibility, pay attention to details, and be willing to study
  • Good oral and written communication in English and Mandarin
  • A good spirit of solidarity and cooperation
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills
  • Ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

8. BA in Network Administration with 4 years of Experience

  • Hands-on Telecommunications or Data Center experience
  • Operational experience with security systems, Client, monitoring and performance
  • Proficient with cross connect circuit troubleshooting, media and test equipment
  • Excellent written and spoken interpersonal communication skills
  • Ability to work independently, adjust priorities and handle multiple projects
  • Exhibit quality workmanship for all tasks and maintain Data Center space cleanliness
  • Basic understanding of data center electrical power generation and distribution, mechanical support equipment such as HVAC, uninterruptible power supply (UPS), fire detection and suppression, building management and security systems
  • Knowledgeable and capable of Security Access Control System and NOC monitoring applications.
  • Proficient in MS Office, Email and Monitoring System reporting tools.
  • Experience with Cisco, Juniper and other commodity networking devices
  • Experience working in a Data Center environment: racking & stacking equipment, cable management

9. BA in Systems Engineering with 3 years of Experience

  • Experience with Linux system administration, network administration
  • Basic understanding of PC / server hardware
  • Proficiency in the Linux command line with common UNIX tools
  • Driven, self-motivated work ethic and multi-tasking
  • Eagerness to learn new technologies and adapt to constant change
  • Focused, detail oriented, and able to manage and analyze technical data from multiple sources
  • Ability to dynamically switch between people-oriented and technically-oriented mindsets
  • Excellent written and verbal communication skills
  • Experience with electrical wiring, wiring networks, and optical fiber installations
  • Good understanding of Microsoft office applications (e.g. Excel)
  • Experience in a technical or electrical environment

10. BA in Electrical Engineering with 6 year of Experience

  • Ability to learn additional systems
  • Ability to work under direct guidance
  • Good analytical and problem-solving capabilities
  • Proficient verbal and written communication skills
  • Physical data center experience supporting the data center equipment and infrastructure
  • Ability to work in a climate-controlled and noisy environment for long periods of time
  • Common IT certifications such as the A+, CompTIA ServerPlus, CompTIA Network, or CCNP
  • Familiarity with data center infrastructure, IT equipment, electrical and mechanical systems
  • Understanding of data center power, space, cooling, and cabling principles
  • Analytical and flexible working manner
  • Fluent in German and English

11. BA in Computer Science with 3 years of Experience

  • IT education or relevant proven experience in DC management and support
  • Good knowledge in data center related environment like network and data center topologies, active and passive network equipment, and IT infrastructure
  • Experience in performing and coordinating IT cabling works in high availability data center environments
  • Experience in performing and improving data center related management processes and procedures
  • Strong team player, able to communicate with vendors and customers alike
  • High level of integrity and discretion
  • Highly motivated, organized individual who is able to prioritize and work effectively
  • Sound knowledge of a DC Infrastructure Management Tool, preferably FNT Command
  • Solid MS Outlook and Microsoft Office skills
  • Solid English language skills, German 
  • Experience with audits and TSI Standard

12. BA in Information Technology with 2 years of Experience

  • Experience in LINUX, Microsoft products, and Windows based systems.
  • Ability to quickly learn and understand new technologies
  • Strong time management skills
  • Ability to develop and maintain positive working relationships
  • Ability to communicate with all levels of management
  • Must have average organizational and interpersonal skills
  • Experience with TSI Standard
  • Knowledge of ISO 27001 and Cabling Technologies
  • Ability to read, create, and update standard flowcharts using Microsoft Powerpoint and Visio.
  • Excellent reading and analytical skills to read operational process documents, feed back on effectiveness and update 

13. BA in Network Administration with 3 years of Experience

  • Hands-on data center hardware experience
  • Comprehensive knowledge of data center cabling standards, including fiber optics
  • Strong understanding of HP & Cisco standalone servers, enclosures, and blades
  • Hands-on experience with x86 architecture based systems
  • Experience with change management: change requests, incident/approve change windows
  • Demonstrated ability to follow procedures and directions
  • Strong teamwork and communication skills
  • Ability to take and maintain meticulous notes and records of activities.
  • Ability to learn and adapt to Morgan Stanley proprietary data systems.
  • Proficiency in ServiceNow, Asset Management software, or related systems
  • Experience working in a data center environment
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