DATA CENTER MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: October 11, 2024 - The Data Center Manager holds profound expertise in managing physical environments and an extensive knowledge of copper and fiber optic cabling. Commands a solid foundation in networking fundamentals including R/S, LAN/WAN, and TCP/IP, alongside skills in Layer 3 routing and BGP. Bring significant experience in the installation and management of CAT5e, CAT6, and fiber optics, reinforced by excellent communication, project management capabilities, and proficiency in Microsoft Visio and Sunbird PowerIQ.

Essential Hard and Soft Skills for a Standout Data Center Manager Resume
  • Network Configuration
  • Server Management
  • Data Center Infrastructure
  • Cloud Computing
  • Virtualization
  • Disaster Recovery Planning
  • Security Protocols
  • Database Administration
  • Electrical Engineering
  • Performance Monitoring
  • Leadership
  • Team Collaboration
  • Problem Solving
  • Effective Communication
  • Time Management
  • Adaptability
  • Strategic Planning
  • Attention to Detail
  • Stress Management
  • Customer Orientation

Summary of Data Center Manager Knowledge and Qualifications on Resume

1. BS in Information Technology with 10 Years of Experience

  • Data Centre operations and facilities experience with years in regional supervisory/management role
  • Demonstrate strong management and leadership skills to manage the Data Centre facility management as well as Data Centre operations – People, Processes, Technology
  • Strong in-depth knowledge of both Data Centre facility management & operations
  • Prior experience in large-scale DC migration/relocation/consolidation or driving next generation DC Strategy & Consolidation roadmap is an added advantage
  • Working knowledge of Data Centre critical systems, including diesel generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression, and building monitoring system
  • Demonstrate strong skills to drive consistency of Data Centre standards across regional
  • Good experience in process and Data Centre automation for productivity improvement
  • Team player with excellent consultative and communications skills and the proven ability to work effectively with internal and external IT/Non-IT stakeholders, vendors & consultants
  • Excellent direct customer relations experience.
  • Excellent communication skills, verbal and written, must communicate effectively and in a professional manner.

2. BS in Computer Science with 6 Years of Experience

  • Experience with Data Center Management
  • Experience with PSC Requirements Management, PSC metrics, and enterprise domain knowledge
  • Experience with Data Center Strategy, Planning, and Roadmap maintenance
  • Experience with Data Center consolidation and cloud environment transition
  • Knowledge of Business Processes
  • Knowledge of relevant DC regulations
  • Ability to use current information or define a new way to collect PSC metrics and report on the site as well as Enterprise PSC metrics and thresholds quarterly
  • Ability to support Technical Exchange Meetings with Acquisition Office (AO) or system owners to facilitate requirement analysis
  • Experience within NRO sites desired
  • Data Center Management Certification 

3. BS in Network Engineering with 5 Years of Experience

  • Previous Supervisory or lead experience 
  • Must possess leadership qualities.
  • Excellent customer service attitude.
  • Familiarity with network, storage, and server hardware.
  • Familiarity with DC Track and Power IQ or other data center management software.
  • Self-driven and able to work precisely and effectively with little supervision.
  • Able to collaborate and work well in a team.
  • Ability to provide 24 x 7 response when on-call team members needs assistance or guidance.
  • Ability to develop standard operating procedures and manuals for the data center
  • Attention to detail 
  • Ability to operate in tight spaces, install cables, and improve physical security around assigned data centers. 

4. BS in Electrical Engineering with 7 Years of Experience

  • Experience in Data Center or Telco/IDC Environment 
  • Experience in computer operations, telecommunications, desktop/PC support or related field desired
  • Solid knowledge of MS Word, Excel, and Visio 
  • Solid knowledge of infrastructure cabling 
  • Ability to respond to incidents on a 24X7 on-call basis
  • Ability to communicate effectively (both verbal and written) with VP-level leader
  • Excellent written and verbal communication, team building, and relationship building skills
  • Ability to handle multiple tasks, manage priorities, and remain professional at all times.
  • Relevant certificate (CDCP, CCNP, HCIP) 
  • Good command of written and verbal English and/or German, Mandarin language skill 

5. BS in Systems Engineering with 6 Years of Experience

  • Experience in Data Center Operations or similar roles
  • Experience in building strong, successful technical teams in a similar culture
  • Knowledge of data center power, cooling, network, structured cabling, server and storage infrastructure
  • Experiences and knowledge with Linux, network and data center maintenance
  • Team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment, organization and detail-orientation
  • Proven track record of success in delivering complex projects
  • Prior ownership of the operation of a mission-critical team and/or product
  • Ability to consistently deliver results despite competing priorities and distractions
  • Experience with collecting and reporting key performance metrics and/or data modeling to continuously measure and improve operational status quo
  • Project Management Experience
  • Capacity planning and budgetary experience.

6. BS in Information Technology with 9 Years of Experience

  • Strong Level L2 experience on Windows Admin & Basic on Unix
  • Good exposure to Managing servers in Microsoft cluster environment
  • Good exposure to VMware and ESX servers and managing Virtual Servers Knowledge of any backup technology like CommVault 
  • Good experience with PowerShell
  • Good understanding of ITIL processes Incident Change Problem Management
  • Working experience with monitoring tools and SQL servers
  • Must be aware of Linux integration with Active directory samba CIFS NFS
  • Must have had experience automating the managing largescale infrastructure and have significant familiarity with source control and build system GIT GitHub
  • Must be aware in Nginx and monitoring alerting ex logic monitor
  • Troubleshooting knowledge for handling typical os related issues

7. BS in Computer Science with 5 Years of Experience

  • Experience in specifying and design of access control and security systems, fire suppression systems, HV and LV power systems, generators, UPS systems, HVAC and cooling systems in data centres and technical facilities.
  • A clear ability to multi-task in a complex dynamic environment with regularly changing priorities.
  • A strong belief in and dedication to structured and formalised approaches to documentation. 
  • Deep understanding of customer service with strong ownership and sense of responsibility.
  • An ability to take an evidence-based approach to problems and developments, collate data and demonstrate how proposed solutions will provide efficient outcomes.
  • Experience managing datacentres for mid-to-large-sized companies
  • Good exposure on windows patching.
  • Good knowledge of Active Directory.
  • Knowledge of Blade servers
  • Good exposure to system administration tasks like Multipathing managing SAN disks connected to servers CIFS

8. BS in Network Engineering with 5 Years of Experience

  • Experience managing a Data Centre
  • Experience in working both independently and in a team-oriented, collaborative environments essential.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Strong analytical and problem-solving capabilities.
  • Possess excellent communication skills including the ability to influence and communicate with all levels of stakeholders.
  • Strong interpersonal skills.
  • Must be able to learn, understand, and apply new technologies.
  • Able to use experience to make tough decisions in a smart and timely manner.
  • Basic understanding of video operations including systems, network management, development procedures, slot manufacturer features, procurement and administration. 
  • Hands-on knowledge of CCS and the tools used to support the CCS

9. BS in Electrical Engineering with 8 Years of Experience

  • Good level of knowledge about data centre power distribution and cooling systems
  • Good level of knowledge about monitoring the data centre environment and critical assets
  • A demonstrable and strong working experience in a data centre or telecommunication field
  • Excellent communication skills - written and verbal
  • Strong team player
  • Ability to drive data center strategy with the customer first and foremost.
  • Proficient with all office applications and able to produce high quality professional documents, presentations, audits and reports.
  • Able to work occasionally on weekends or travel nationally to remote sites.
  • Strong people management skills, with the ability to focus and guide others in accomplishing work objectives, using methods and a flexible interpersonal style, to help build a cohesive team
  • Ability to install, test, and maintain a wide range of IT communication infrastructure and cabling within Data Centres and exchanges located nationally.

10. BS in Systems Engineering with 4 Years of Experience

  • Experience working/managing physical data center environment
  • Extensive working knowledge of copper/fiber cabling
  • Networking fundamental basics: R/S, LAN/WAN, TCP/IP
  • Have a working knowledge of tools such as ping, traceroute and nslookup.
  • Demonstrate a basic understanding of Layer 3 routing, TCP/IP and BGP.
  • Experience with the installation and terminating of CAT5e, CAT6, Fiber (Multi & Single Mode) and Coaxial cable.
  • Excellent communication, time management, and organizational skills 
  • Must be able to work independently with minimal management supervision
  • Project Management experience/training
  • Proficiency with Microsoft Visio
  • Experience with Sunbird PowerIQ

11. BS in Computer Science with 5 years of Experience

  • Able to demonstrate the ability to undertake the above responsibilities
  • Expert knowledge of various data center facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services
  • Working knowledge in designing and delivering data center services
  • Experience in leading technical staff to deliver various data center services
  • Good knowledge and understanding of domestic data center trends and scenario
  • Cabling installation and troubleshooting
  • Excellent written and verbal communication skills
  • Able to work under pressure and meet deadlines
  • Able to demonstrate a high degree of flexibility including shift and out of hours working
  • Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction

12. BS in Information Technology with 4 years of Experience

  • Excellent organisational skills
  • Expert knowledge of ITIL disciplines
  • Good team and relationship builder with excellent communication skills at all levels
  • Excellent documentation skills
  • Working experience in the center field, preferably in BFSI domain
  • Experience in designing and delivering service for data centers
  • Must have managed multiple data center migration projects
  • Certified in Datacentre Design (either CDCDP or similar)
  • Ability to work under pressure

13. BS in Network Engineering with 10 years of Experience

  • Excellent organisational skills and expert knowledge of ITIL disciplines
  • Good team and relationship builder with excellent communication skills at all levels
  • Excellent documentation skills and fluency in English
  • Working experience in the center field, preferably dealing with FSIs
  • Experience in designing and delivering service for data centers
  • Must have managed multiple data center migration projects
  • Working experience in APAC region
  • Working experience with DCIM Tools
  • Certified in Datacenter Design (either CDCDP or similar)
  • Certified in Project Management (PMP or Similar Certification)
  • Ability to work under pressure

14. BS in Telecommunications with 6 years of Experience

  • Additional equivalent experience above the required minimum may substitute for the checked level of education
  • Experience in a large company environment.
  • Project management experience in technical environment, including developing, leading, and managing multiple projects.
  • Extensive customer service and problem resolution experience, including creating/supporting service level agreements.
  • Supervisory/Management experience in a large IT operation with responsibilities including personnel management of technical staff and budget preparation and management.
  • Experience in creating and maintaining policies and procedures and continuous improvement methodologies.
  • Extensive knowledge of Change and Release Management best practices.
  • Experience working with internal and external auditors.
  • Strong project management skills, including ability to manage/direct multiple concurrent projects.
  • Extensive knowledge of ITIL Change and Release Management concepts and practices.
  • Proven ability to create/approve project plans, determine priority based on business needs, and manage specific target deadlines.

15. BS in Data Science with 4 years of Experience

  • Thorough understanding of data processing concepts and demonstrated ability to apply effective solutions to complex operational issues.
  • Working knowledge of PC-based tools (Word, Excel, PowerPoint, Service Desk, Windows).
  • Proven ability to organize and direct work teams comprised of diverse backgrounds and technical skills.
  • Demonstrated coaching and counseling skills necessary to develop technical and interpersonal skills of assigned staff through effective delegation of tasks/responsibilities, promoting team interaction, and presenting a professional image via a positive work ethic.
  • Ability to provide organizational structure that promotes quality initiatives and creates a positive working atmosphere for staff members.
  • Self-motivated with high level of initiative
  • Excellent communication, organization, and leadership skills
  • High level of proficiency in commercial and industrial architecture and engineering with a primary focus on datacenter design and construction
  • Able to work with other technical and non-technical groups in a fast-paced environment and do so with an even temperament.

16. BS in Business Information Systems with 5 years of Experience

  • Experience in managing a data operations team
  • Experience with relational data architecture
  • Experience querying and manipulating data for analysis (SQL/REST-based APIs)
  • Experience with data analysis, transformation, normalization, and conversion
  • Advanced Excel User (skill and efficiency)
  • Experience communicating with a diverse stakeholders (bridging the business and technical teams)
  • Excellent soft skills and a demonstrated ability to multitask and manage time efficiently
  • Bonuses
  • Experience working within an SDLC framework, preferably Agile-based
  • Industry experience in the billing, financial, SaaS or related industries