COUNTER SALES RESUME EXAMPLE
Published: August 26, 2024 - The Counter Sales role involves providing exceptional customer service across multiple channels, including walk-ins, emails, and phone inquiries. Responsibilities include processing orders, managing invoices, and maintaining effective stock control to ensure operational efficiency. Emphasis is placed on maintaining high display standards, understanding customer needs through involvement in local HVAC organizations, and building lasting relationships to enhance the customer experience.
Tips for Counter Sales Skills and Responsibilities on a Resume
1. Counter Sales, Reliable Parts Supply, Portland, OR
Job Summary:
- Provide friendly and helpful customer service
- Provide the products and solutions to meet customer needs
- Process and schedule customer orders
- Manage Open Orders and customer Bids
- Pull orders from the warehouse to serve customers
- Keep counter area clean and organized
- Management of branch sales, inventory and personnel
- Prepare quotes and orders (residential and some commercial)
- Pursue higher sales and projects
- Maintaining relations with customers, territory managers, and suppliers
- Organize training for counter employees on products
Skills on Resume:
- Customer Service (Soft Skills)
- Solution Selling (Hard Skills)
- Order Management (Hard Skills)
- Inventory Control (Hard Skills)
- Sales Management (Hard Skills)
- Relationship Management (Soft Skills)
- Quote Preparation (Hard Skills)
- Training Coordination (Soft Skills)
2. Counter Sales, HVAC Solutions Inc, Austin, TX
Job Summary:
- Warehouse operations including picking orders, inventory counts and general housekeeping
- Provide exceptional customer service for all our customers (walk in, email and phone when required)
- Processing orders, invoices, payments, and stock control
- Maintaining high standards of displays and merchandising in-store
- Involvement in local HVAC organizations and understand customer needs
- Build and maintain exceptional relationships with all customers
- Answer questions over the phone and in person
- Identify and recommend products to customers based on needs.
- Provide each customer with knowledgeable assistance
- Process quotes and orders for customers.
- Work in coordination with Outside Sales to streamline the customer experience
Skills on Resume:
- Inventory Management (Hard Skills)
- Order Processing (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Communication Skills (Soft Skills)
- Product Knowledge (Hard Skills)
- Sales Coordination (Hard Skills)
- Problem Solving (Soft Skills)
- Multitasking Ability (Soft Skills)
3. Counter Sales, Building Materials Depot, Raleigh, NC
Job Summary:
- Provide customer service at the counter in a professional manner
- Processing customer orders at the counter, which includes picking the order from the warehouse, carrying merchandise to the customer's vehicle
- Answer phone calls promptly and efficiently, and redirect calls or take action
- Provide price and delivery information, if product is not in stock
- Respond to various customer product inquiries
- Maintaining the Counter Sales Area clean and organized, set-up up new displays and promptly restocking shelves
- Suggest alternative or associated products as needed, promoting sales of complementary and focus products.
- Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
- Assist in maintaining a safe work environment by adhering to safety standards
Skills on Resume:
- Order Processing (Hard Skills)
- Inventory Management (Hard Skills)
- Customer Communication (Soft Skills)
- Product Knowledge (Hard Skills)
- Sales Promotion (Hard Skills)
- Problem Solving (Soft Skills)
- Continuous Learning (Soft Skills)
- Safety Compliance (Hard Skills)
Relevant Information