COUNTER SALES REPRESENTATIVE RESUME EXAMPLE
Published: August 27, 2024 - The Counter Sales Representative delivers expert advice on building materials and prepares accurate sales orders, ensuring the completion of all customer paperwork. Knowledge of masonry and utility products is maintained up-to-date, and timely follow-ups on quotations are offered. During quieter moments, the customer area is kept clean, and engagement with clients through multiple communication channels facilitates orders and deliveries.
Tips for Counter Sales Representative Skills and Responsibilities on a Resume
1. Counter Sales Representative, ABC Industrial Supplies, Houston, TX
Job Summary:
- Work with retail customers to understand needs
- Give customers recommendations of the best parts & equipment available with which needs can be addressed
- Educate customers on new products and special promotions
- Properly operate a cash register and/or other office equipment
- Assist Store Manager with inventory management including unloading the stock truck, shelving new products, and performing cycle counts
- Maintain a clean and orderly store
- Take advantage of training opportunities offered by the Equipment Company and vendors
- Provide excellent customer service to both internal and external customers.
- Enter orders, process cash and charge orders, assist with reconciliation and bank deposits.
- Provide timely communication to distribution managers or account managers regarding any changes related to the customer.
Skills on Resume:
- Customer Needs Analysis (Hard Skills)
- Product Recommendation (Hard Skills)
- Product Education (Hard Skills)
- Cash Handling (Hard Skills)
- Inventory Management (Hard Skills)
- Store Maintenance (Soft Skills)
- Customer Service (Soft Skills)
- Communication Coordination (Soft Skills)
2. Counter Sales Representative, XYZ Building Products, Orlando, FL
Job Summary:
- Provide support to the external sales teams
- Provide high levels of customer service
- Assist customers with technical queries
- Prepare and raise customer quotations
- Input sales orders and raise invoices
- Pick pack and dispatch orders
- Serve customers from the front counter and dispatch areas
- Greet customers and take orders either in person or over the phone.
- Prepare and present sales quotes.
- Respond to all inquiries and requests in a timely and professional manner.
Skills on Resume:
- Sales Support (Hard Skills)
- Customer Service (Soft Skills)
- Technical Support (Hard Skills)
- Quotation Preparation (Hard Skills)
- Order Processing (Hard Skills)
- Logistics Coordination (Hard Skills)
- Communication Skills (Soft Skills)
- Professionalism (Soft Skills)
3. Counter Sales Representative, Delta Electrical Components, Phoenix, AZ
Job Summary:
- Establish and maintain positive rapport with customers by providing prompt and courteous service.
- Assist customers with loading of merchandise
- Provide quotations, prepare sales orders and arrange deliveries.
- Assess customer needs and provide advice on building materials.
- Remain current and knowledgeable about products on the Company price list.
- Responsible for conducting counter sales transactions, credit and cash transactions, obtain relevant signatures for invoicing purposes.
- Consistent and timely follow-up with customer quotations.
- Ensure that all required customer paperwork is complete and accurate.
- Possess and maintain a thorough knowledge of masonry and utility product information.
- Clean the customer area during quiet times to ensure a neat appearance.
- Communicate by phone, email and in person with customers, sales staff, store managers, and others, inquiring about and providing information on cost, ordering, and delivery times, etc.
Skills on Resume:
- Customer Service (Soft Skills)
- Merchandise Handling (Hard Skills)
- Sales Order Management (Hard Skills)
- Product Knowledge (Hard Skills)
- Transaction Processing (Hard Skills)
- Follow-up Communication (Soft Skills)
- Documentation Accuracy (Hard Skills)
- Multi-channel Communication (Soft Skills)
Relevant Information