COUNTER MANAGER RESUME EXAMPLE
Published: August 26, 2024 - The Counter Manager leads by example, inspiring and developing the team to deliver outstanding customer service and achieve sales targets. Oversees all operational functions of the boutique or counter, closely monitoring performance and coordinating with the Area Manager to track objectives. Maintains accurate records of team performance, manages inventory, and ensures the high quality of customer interactions, aiming to enhance overall business acumen.


Tips for Counter Manager Skills and Responsibilities on a Resume
1. Counter Manager, Jolie Beauty Supply, Orlando, FL
Job Summary:
- Achieve targeted sales plan
- Achieve all targeted event plans
- Arrange and report schedules for Artists and stores conducive to business
- Control and communicate inventory needs properly
- Coordinate and follow the company's marketing plan
- Deliver and monitor company goals and achievement
- Recruit and retain top talent in partnership with company, maintaining a turnover rate of 30%
- Identify and develop high potential artists to obtain a talent bench
- Monitor and ensure successful launch of new products (85% sell-thru)
- Achieve KPI objectives in all focus categories
- Maintain consistent and accurate business records for effective planning
Skills on Resume:
- Sales Forecasting (Hard Skills)
- Event Planning (Hard Skills)
- Scheduling Management (Hard Skills)
- Inventory Management (Hard Skills)
- Marketing Coordination (Hard Skills)
- Talent Recruitment and Retention (Soft Skills)
- Leadership Development (Soft Skills)
- Performance Monitoring (Hard Skills)
2. Counter Manager, Westside Boutique, Dallas, TX
Job Summary:
- Strategically plan and analyze seasonal/ yearly business to ensure profitability
- Remain in consistent contact with the company in all aspects of the business and provide valuable input including initiatives and innovative ideas to improve business.
- Ensure consistency of NARS image and uphold counter appearance to schematic standards
- Plan, prepare, and execute successful events in partnership with the company
- Remain in consistent contact with the company in all aspects of the business and provide valuable input
- Send weekly recaps to the company on business and plan of action for the week ahead
- Spend and track within limits of allocated freelance budget given by the company
- Work with the company and retailer to maximize sell in and business opportunities
- Communicate effectively with NARS Artists, Store Management & NARS Management
- Remain proactive with taking action in all aspects of the role
- Demonstrate NARS techniques in makeup, skincare, selling and service activities and Core Values
Skills on Resume:
- Business Analysis (Hard Skills)
- Strategic Planning (Hard Skills)
- Event Management (Hard Skills)
- Budget Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Proactivity (Soft Skills)
- Team Collaboration (Soft Skills)
- Customer Service Excellence (Soft Skills)
3. Counter Manager, Lakeside Cosmetics, Minneapolis, MN
Job Summary:
- Executes event strategies effectively
- Support/develop Artists to provide consistent, elevated service
- Motivate and coach the team to achieve service and selling objectives
- Cultivates a team atmosphere to increase performance and productivity
- Maintain a clean and hygienic work environment
- Remain on the selling floor approximately 85% of working hours in order to coach, and develop the team as well as assess business.
- Establishes friendly and professional atmosphere
- Reports customers' concerns and needs to the company
- Plan and execute customer development and service events
- Develop strong relationships with store management and various departments
- Inspect damages and communicate to the company on a regular basis
Skills on Resume:
- Event Planning (Hard Skills)
- Artist Development (Soft Skills)
- Motivational Coaching (Soft Skills)
- Team Leadership (Soft Skills)
- Environmental Health Standards (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Professional Communication (Soft Skills)
- Damage Inspection (Hard Skills)
4. Counter Manager, Urban Trends, Sacramento, CA
Job Summary:
- Lead by example by inspiring and developing team to deliver outstanding customer service
- Set, drive and motivate team to achieve sales targets
- Manage and oversee all operational functions of the boutique/counter
- Work closely with the Area Manager to track sales objectives and business plans
- Recap all promotional activity immediately following event
- Submit monthly counter schedule to company prior to its commencement
- Send a comprehensive recap each week to company on all aspects of the business
- Maintain accurate and detailed records of team members’ job performance
- Provide high-quality customer services and assist in achieving business sales targets.
- Responsible for inventory, people management, trade skills, and knowledge, and other leadership soft skills.
- Work with experienced sales personnel, manage the day-to-day shop operations and administration for enhancing business acumen.
Skills on Resume:
- Leadership (Soft Skills)
- Customer Service Management (Soft Skills)
- Sales Forecasting (Hard Skills)
- Inventory Control (Hard Skills)
- Performance Analysis (Hard Skills)
- Motivational Skills (Soft Skills)
- Strategic Planning (Hard Skills)
- Communication (Soft Skills)
Relevant Information