Job Summary:

• Coordination of SB early engagement, retention, and deepening program development, salesforce journeys and launches with SB Sales
• Deploy Senior Management reporting expanded capabilities, together with Retrospective Intelligence partners
• Support the creation of a Small Business foundational data project with daily EAP segmentation data, value proposition, client growth and engagement, distribution channel and Vertical Progam analytics
• Create alignment between Retail and CRS analytics in order to benchmark X-sell opportunities and drive Marketing campaigns to expand wallet share
• Develop and Manage ad-hoc and recurrent MIS reporting to support existing and new initiatives in the business.
• Drive process improvement initiatives to increase productivity, facilitate tracking, and ensure efficiencies are created around the processes supported by the role.
• Manage projects assigned including proposal design, requirements definition, process and project documentation, development and coordination with different stakeholders, testing, communications, and training.
• Drive enhancements to existing CRM tools to support USCA and Sales activities in partnership with other team members.
• Research, analysis, publication and client support tasks relating to a range of countries allocated to them across syndicated and project services. 
• Research quality initiatives, retain and expand research sources and ensure every publication is defendable.

Skills on Resume: 

• Project Management (Hard Skills)
• Data Analytics (Hard Skills)
• CRM Management (Hard Skills)
• Reporting and MIS Development (Hard Skills)
• Process Improvement (Hard Skills)
• Salesforce Integration (Hard Skills)
• Research and Quality Assurance (Hard Skills)
• Stakeholder Coordination (Soft Skills)

Job Summary:

• Provides analytical support to determine promotional, pricing and merchandising effectiveness for each campaign
• Assist in the execution of campaigns including positioning JetBlue as a travel brand by integrating JetBlue Travel Products and cross-promoting TrueBlue, JetBlue Card and other ancillary products
• Partner with Revenue Management and Network Planning to gain market, consumer and competitive insights and identify revenue opportunities
• Work with relevant stakeholders to ensure the accuracy and completeness of data and to create efficiencies in data-sharing processes that enable action to be taken in a timely manner
• Forecast revenue and promotional performance including proactively managing leadership expectations
• Evaluate results and summarize key learnings and recommendations for future success and share with cross-functional stakeholders and leadership on a regular basis
• Develop test plans to continuously optimize promotional effectiveness and prove hypotheses
• Address business needs across the travel ribbon including actively participating in ideation sessions and other creative processes to infuse key learnings and ensure promotional execution is meeting test objectives
• Seek out opportunity gaps and barriers in technology and resources that can further elevate the sales promotion space and assist with business case development that highlight innovative solutions
• Support the Manager's Consumer Promotions with day-to-day reporting, data requests and ad hoc analyses

Skills on Resume: 

• Analytical Support  (Hard Skills)
• Campaign Execution (Hard Skills)
• Consumer Insights (Hard Skills)
• Process Efficiency (Hard Skills)
• Revenue Forecasting (Hard Skills)
• Results Evaluation (Hard Skills)
• Test Planning (Hard Skills)
• Business Case Development (Hard Skills)

Job Summary:

• Administers the web analytics platform (platform health, user management, troubleshooting, enhancements) across a portfolio of brand eCommerce sites.
• Prioritizes, executes and/or oversees Web measurement technology and reporting enhancement requests.
• Prepares accurate and timely reporting and analysis of business performance including sales, product, and media.
• Uses data to define website troubleshooting and enhancement requirements and prepare compelling business cases to address them.
• Administers the survey platform (platform health, user management, troubleshooting, enhancements).
• Builds, distributes and synthesizes regular surveys to measure the voice of consumers including affinities and interests, emotional connection to brands, and the impact of key initiatives on driving change with consumer interest and purchase behavior.
• Maintains clear documentation.
• Partners with other analytics team members on special projects and other reporting 
• Partners with the Information Services team regarding systems integration and services.
• Consolidating and synthesizing all research inputs and publication outputs which requires strong coordination and communication across multiple teams in different office locations.
• Support and champion all marketing and public relations initiatives, including the regular publication of press releases and remaining active on social media.

Skills on Resume: 

• Web Analytics Management (Hard Skills)
• Reporting and Analysis (Hard Skills)
• Data-Driven Decision Making (Hard Skills)
• Survey Platform Administration (Hard Skills)
• Consumer Insights Analysis (Hard Skills)
• Documentation (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Public Relations Support (Soft Skills)