Job Summary:

• Manage conference agendas and topics by working directly with publishers, editorial staff, board members and associations 
• Manage and implement the strategic plan for each assigned event, including alliances to be established with industry associations, agencies and exhibiting companies
• Research and book keynote speakers and speakers recruitment
• Work with professional speakers bureaus
• Coordinate the ordering and approval of all audio visual equipment
• Execute the production of event programs and mobile apps and ensure all proper elements and requirements are met
• Supervise all on-site logistics: speaker check-in, room sets, audio visual, labor, etc.
• Manage participation of editorial staff in conference responsibilities (speakers, moderators, photographers, etc.)

Skills on Resume:

• Agenda Management (Hard Skills)
• Strategic Planning (Soft Skills)
• Speaker Recruitment (Soft Skills)
• AV Coordination (Hard Skills)
• Program Production (Hard Skills)
• Logistics Supervision (Hard Skills)
• Editorial Coordination (Soft Skills)
• Speaker Bureau Liaison (Soft Skills)

Job Summary:

• Identifies, develops, and organizes events effectively collaborating with other staff members and member/program advisory groups 
• Research and monitor target markets, customers and technology trends in assigned areas
• Execute the event programs through a well-documented business and marketing plan
• Coordinates internal resources to support event success
• Prepares and monitors Conference event budgets
• Pursues external partnerships to strengthen event content and audience reach
• Contributes to development of promotional material and maintains promotional timelines
• Identify and qualify potential exhibitors and sponsors
• Organizes event logistics, meet with event committees and partner groups 
• Ensures SME members are engaged in events, leveraging synergies with SME products and services

Skills on Resume:

• Event Development (Soft Skills)
• Market Research (Hard Skills)
• Program Execution (Hard Skills)
• Resource Coordination (Soft Skills)
• Budget Management (Hard Skills)
• Partnership Building (Soft Skills)
• Promotional Planning (Hard Skills)
• Logistics Organization (Hard Skills)

Job Summary:

• Manages facility/conference center rental for a diverse group of clients and guest experience from the conference center’s perspective
• Establishing, inspiring, and maintaining the Conference Center’s guest experience as a core component of the School’s priorities and daily operations.
• Gives tours and provides information to showcase the event space, creates floor plans and documents event details for frequently-occurring or returning events.
• Manages contracts, security, and hiring of external vendors and technicians.
• Provides information and guidance to vendors, caterers, AV technicians, and event planners before, during and after events
• Oversees event setup, teardown, equipment and technical support. 
• Directing staff and services, assisting guests and ensuring the event runs smoothly.
• Hire, train, and supervise student staff to assist with and oversee events.
• Works with Facilities Management and Energy Department to schedule/coordinate waste removal, waste stream management, lighting needs, after hours access, and HVAC needs for events.
• Serves as part of a cross-departmental team that delivers a superior guest experience and promotes the Conference Center and attracts future clients and cultivates sales.

Skills on Resume:

• Facility Management (Hard Skills)
• Guest Experience (Soft Skills)
• Event Showcasing (Soft Skills)
• Contract Oversight (Hard Skills)
• Vendor Coordination (Soft Skills)
• Event Support (Hard Skills)
• Staff Direction (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Develops, maintains and promotes positive and professional relationships with staff, faculty, students, volunteers, vendors, contractors, media, the public and community partners.
• Coordinates event/space sponsorship for the Humphrey School.
• Promotes the conference center through the use of social media, the Humphrey School website, and through the development of appropriate printed and online materials, etc.
• Develops tools and strategies to evaluate and improve the event guest experience, including actively participating in the collection and analysis of the rental client’s data and statistics.
• Oversight of Conference Center email, voicemail, carousel virtual display, and signage.
• Provides information and suggests recommendations for process improvement and participates in the process.
• Provides guidance to Conference Center user’s about Humphrey School and University policies and event safety guidelines, and event booking processes.
• Offers resources for event planners and clients that includes information about catering, ADA, AV, sustainability resources, waste management, permits, etc.
• Tracks safety and cleanliness of the conference center spaces, and ensures proper maintenance of in-house gear and equipment.
• Maintains accurate information in the event software system, including creating invoices and ensuring accuracy.

Skills on Resume:

• Relationship Management (Soft Skills)
• Sponsorship Coordination (Soft Skills)
• Social Media Promotion (Hard Skills)
• Experience Analysis (Hard Skills)
• Communications Oversight (Hard Skills)
• Process Improvement (Soft Skills)
• Policy Guidance (Soft Skills)
• Event Tracking (Hard Skills)

Job Summary:

• Manages and verifies charges for each booking after the event and monitors paid and unpaid invoices
• Tracks expenditures, works with the Financial Services office to resolve any billing issues
• Acts as Delegate Facilities Representative (DFR) and performs duties associated with the role (i.e. key card/building access).
• Serves on the School Safety Committee, assists with planning annual safety trainings (AED, CPR, Active Threat, Fire, etc.).
• Oversight of office supplies and purchasing for the Conference Center.
• Participates in working groups and committees.
• Provides program and support to School areas
• Lead the operations management for an array of events within the vertical, along with support from the wider TLA operations team
• Able to work on multiple projects ensuring consistency in delivery.
• Work closely with the wider TLA project teams, project managing the delivery of the events from beginning to end with the operations management team, developing and creating new innovative products that will enhance the customer experience at TLA events.

Skills on Resume:

• Charge Verification (Hard Skills)
• Expenditure Tracking (Hard Skills)
• Facility Representation (Soft Skills)
• Safety Committee Service (Soft Skills)
• Supply Oversight (Hard Skills)
• Committee Participation (Soft Skills)
• Program Support (Soft Skills)
• Event Operations (Hard Skills)

Job Summary:

• Plan and direct day to day operation of the conference and banqueting function to ensure the highest level of service
• Develop and nurture relationships with key corporate clients
• Overall responsibility for the smooth running of the Meeting Rooms, Ballroom, Cinema Room and any space that accommodate functions and privately booked events
• Manage and Lead the activities of the above areas assigned, to improve & maintain productivity, food quality, service and to increase volume, sales and profits.
• Conduct regular operational briefings and monthly departmental meetings with the team to ensure all colleagues are aware of their responsibilities.
• Make a pre-check of function set ups, ensuring the facility is in the best possible condition before the function commences.
• Conduct pre meal briefings so that all team members are clear on daily goals and targets (financial and customer) weddings and special events.
• Ensure that the Back of the Department operates effectively and efficiently.
• Circulate throughout all F&B departments, maintaining high profile with customers and staff.
• Keep aware of trends, practices and equipment in C&B/F&B presentation and service in industry through trade literature and competition check

Skills on Resume:

• Operations Management (Hard Skills)
• Client Relationships (Soft Skills)
• Event Coordination (Hard Skills)
• Team Leadership (Soft Skills)
• Performance Briefings (Soft Skills)
• Quality Assurance (Hard Skills)
• Service Efficiency (Hard Skills)
• Industry Awareness (Hard Skills)