Job Summary:

• Be welcoming and approachable to all guests visiting the restaurant, ensuring that Park Regis etiquette standards are used when greeting and seating guests.
• Clear tables within the allocated time given causing minimal disruptions to present guests using the restaurant facilities.
• Look after all equipment & facilities.
• Participate in any training courses as required. 
• Mandatory company courses must be attended.
• Show genuine care and consideration when managing a guest complainant.
• Take ownership of each complaint receive, regardless of who the complaint was triggered by, and manage to best ability.
• Be flexible with working hours to meet the demands of the business
• Create and maintain good working relationships with colleagues in the Food and Beverage team and other departments throughout the hotel.

Skills on Resume:

• Guest Engagement (Soft Skills)
• Efficient Service (Hard Skills)
• Equipment Management (Hard Skills)
• Training Compliance (Hard Skills)
• Complaint Resolution (Soft Skills)
• Ownership & Accountability (Soft Skills)
• Schedule Flexibility (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Marketing of conferences for participants - design and execute online marketing campaigns.
• Handle registration enquiries and registration process until conference date.
• Lead registration team onsite, including freelance crew.
• Sales and Marketing of conferences to potential exhibitors.
• Manage exhibition set-up and tear-down.
• Assist scientific committee in putting together the scientific programme.
• Manage abstract submissions and publications.
• Lead the speaker team during a conference.
• Attend meetings and take minutes of meeting.
• Put together the content for announcements and conference websites.

Skills on Resume:

• Digital Marketing (Hard Skills)
• Registration Handling (Hard Skills)
• Team Leadership (Soft Skills)
• Exhibitor Marketing (Hard Skills)
• Event Logistics (Hard Skills)
• Program Development (Hard Skills)
• Content Coordination (Hard Skills)
• Meeting Facilitation (Soft Skills)

Job Summary:

• Point of contact for assigned clients with on-property functions
• Coordinate details of group golf events
• Plan and coordinate the details of internal special events
• Meet with clients to work out event details
• Coordinate all aspects of meetings and catered events on property, utilizing Delphi Property Management software.
• Create BEOs for assigned events on property
• Create Group Profile resumes for assigned groups and events on property
• Complete and submit resumes and BEOs to the Catering & Conference Services Manager (or assigned staff) to be distributed with the weekly packets.
• Coordinate with appropriate Treetops staff to ensure a smooth event including communicating changes in a timely manner.
• Attend and report at weekly resume meetings with departmental staff to ensure proper information distribution throughout the company.

Skills on Resume:

• Client Coordination (Soft Skills)
• Event Planning (Hard Skills)
• Special Events (Hard Skills)
• Client Meetings (Soft Skills)
• Event Management (Hard Skills)
• BEO Creation (Hard Skills)
• Profile Resumes (Hard Skills)
• Staff Coordination (Soft Skills)

Job Summary:

• Check in with customers when they are on the property to ensure a smooth event.
• Assist Catering & Conference Services Manager in any way necessary for the betterment of the department and resort.
• Upsell food, beverage, A/ V, room rental, additional rentals for all in house groups
• Maintain a high level of service standards within the Catering and Conference Services department.
• Assist the Catering & Conference Services Manager with special events and projects
• Liaise with web developers, designers.
• Liaise with conference app developers.
• Coordinate social programs.
• Ensure a smooth conference is delivered for the client.

Skills on Resume:

• Customer Check-In (Soft Skills)
• Managerial Support (Soft Skills)
• Upselling Services (Hard Skills)
• Service Standards (Soft Skills)
• Event Assistance (Soft Skills)
• Vendor Liaison (Soft Skills)
• App Coordination (Hard Skills)
• Conference Coordination (Hard Skills)