Job Summary:

• Provide support for day to day global operational activities for Workplace services team including administering Microsoft endpoint manager platform (formerly SCCM and Intune), Group policy, OS deployments etc.
• Perform H/W monitoring and maintenance
• Troubleshoot issues related to Server infrastructure and work with vendor support
• Configure, monitor and remediate
• Work on diverse set of tools in cooperation with a geographically dispersed team
• Engage with scientists and engineers to make best use of modern development and deployment practices and provide best of breed solutions and support.
• Providing opportunities for an innovative Systems Administrator to improve performance, resilience, and quality of infrastructure.
• Incorporate new methods, technologies, and ways of working, and adopt best practice in terms of security. 
• Contribute to the long-term future of Diamond as a world leading scientific research facility.
• Support and develop other team members and create new projects. 

Skills on Resume:

• Endpoint Manager (Hard Skills)
• Hardware Maintenance (Hard Skills)
• Server Troubleshooting (Hard Skills)
• Group Policy (Hard Skills)
• OS Deployment (Hard Skills)
• Team Collaboration (Soft Skills)
• Innovative Systems (Soft Skills)
• Security Practices (Hard Skills)

Job Summary:

• Performing Active Directory and Azure AD administration, including computer user accounts, groups, and policies
• Assist in the creation, implementation, and maintenance of the Mac and Windows Mobile Device Management Systems
• Assisting with and planning server maintenance and upgrades
• Assisting with and planning hardware and software testing
• Implementing and managing automation processes
• Set up and maintain basic server operations, including assembly of server hardware and software and implementation of required network services
• Set up and maintain basic server operations, including cloud-based instances
• Ability to develop scripts and automation for directory management and other server maintenance procedures for Active Directory, AzureAD, and MDM
• Supporting and advising the UMIT helpdesk on support calls, departmental communications within CoH, and projects that affect the CoH
• Keep technology up to date to mitigate security risks

Skills on Resume:

• Active Directory (Hard Skills)
• MDM Systems (Hard Skills)
• Server Maintenance (Hard Skills)
• Hardware Testing (Hard Skills)
• Automation Processes (Hard Skills)
• Server Operations (Hard Skills)
• Script Development (Hard Skills)
• Helpdesk Support (Soft Skills)

Job Summary:

• Participate in the development and maintenance of campus endpoint management solutions, such as Windows Deployment Services, Microsoft Intune, Apple School Manager, and Mobile Device Management solutions
• Collaborate with other campus systems administrator and systems engineers on strategies and best practices
• Maintain standards and practices, documenting guidelines, best practices, and metrics
• Assist end-users in cultivating an understanding of the IT infrastructure on campus
• Manage Windows, macOS, and Linux platform servers running a variety of applications and services
• Create, organize, and maintain documentation on internal procedures
• Providing advising, information gathering, planning, and implementation of technology-based projects for the CoH that meet specific end-user requirements as well as requirements set by the University of Montana
• Being the main point of communication between UM IT and CoH IT on IT related matters to ensure that the technological needs of the college are being met
• Ensuring technology efficiency to minimize downtime and promote optimal organizational effectiveness
• Participate in meetings on campus relevant to CoH and IT operations
• Assist in the design of signs, logos, and other displays for CoH IT
• Assist in the creation and implementation of new policies, practices, and procedures

Skills on Resume:

• Endpoint Management (Hard Skills)
• Systems Collaboration (Soft Skills)
• Documentation Standards (Hard Skills)
• End-User Support (Soft Skills)
• Server Management (Hard Skills)
• Procedure Documentation (Hard Skills)
• Project Implementation (Soft Skills)
• IT Communication (Soft Skills)

Job Summary:

• Monitor and oversee network performance, capacity, and tuning related network components
• Provide new ideas and recommendations to enhance network performance, reliability, and support capabilities
• Support network automation systems related to configuration management, rule development and policy enforcement
• Maintains and monitorsinventory of hardware, software, network, telecommunication, and printer components by organizational requirements
• Support new hardware and software implementations
• Completes user set up and removal in all systems
• Coordinating with users to set up and grant access to files
• Assisting end-users with password resets
• Resolve end-users ticket requests through ServiceNow
• Configuring and setting up end-users Outlook

Skills on Resume:

• Network Performance (Hard Skills)
• Network Enhancement (Soft Skills)
• Network Automation (Hard Skills)
• Inventory Management (Hard Skills)
• Hardware Implementation (Hard Skills)
• User Setup (Hard Skills)
• Access Coordination (Soft Skills)
• Ticket Resolution (Soft Skills)