COMPUTER OPERATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 28, 2025 – The Computer Operator has experience in IT operations with a solid foundation in relational databases, RDBMS administration, and data management techniques. This role requires proficiency in Microsoft SQL Server or MySQL, with strong skills in SQL reporting, server-client computing, and customizing software using C#, JAVA, or .NET. The operator also demonstrates excellent communication and technical documentation abilities, with a detail-oriented mindset and the capability to support system integration and troubleshooting in scientific environments.

Essential Hard and Soft Skills for a Standout Computer Operator Resume
  • Data Entry
  • Error Detection
  • Process Implementation
  • Software Installation
  • Equipment Setup
  • Data Recording
  • File Management
  • Report Preparation
  • Job Scheduling
  • Data Analysis
  • Independent Work
  • Customer Support
  • Issue Escalation
  • Team Liaison
  • Customer Service
  • Independent Decision-Making
  • Team Communication
  • Batch Team Support
  • Issue Reporting
  • Process Development

Summary of Computer Operator Knowledge and Qualifications on Resume

1. BS in Information Technology with 3 years of Experience

  • Customer service experience
  • Experience using multiple systems to identify solutions for the customer and the ability to manage multiple systems, tabs, and issues at one time
  • Experience with follow-up and closure for customers
  • Experience with thorough documentation of contact
  • Proven excellent customer service skills with verbal and written communication skills
  • Must have a strong focus, dedication to research, and resolve issues
  • Excellent knowledge of computers and Microsoft systems, 40 wpm typing
  • High volume IT Support experience with strong IT knowledge
  • Must have multi-tasking skills
  • Strong verbal customer service skills
  • Must be available to work nights, holidays, and weekends

2. BS in Computer Applications with 4 years of Experience

  • Progressive experience in computer systems operations.
  • Practical experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite.
  • Capable of typing at a rate of 40 words per minute
  • Hold IAT Level IIClearance
  • Experience working in computer systems operations
  • Previous data entry experience

3. BS in Information Systems with 2 years of Experience

  • Experience in a fast-paced healthcare industry, Help Desk, or Computer Operator role.
  • Experience working with Windows Operating Systems.
  • Experience working with Microsoft Office Suite - 2016/Office 365.
  • Understanding of computer networks (LAN, WAN, and computer networking).
  • Flexible scheduling, including evenings and overnight shifts.
  • Ability to create and update documentation.
  • Ability to work alone or with only one other person for an entire shift.

4. BS in Computer Engineering with 7 years of Experience

  • Working knowledge of Client Server/Unix operating systems and monitoring tools (preferably Nagios, Solar Winds, Kaseya)
  • Experience with Automated Job scheduling packages (preferably OpCon)
  • Experience working with a ticketing system (preferably JIRA)
  • Demonstrate the ability to be trained in a wide variety of technologies
  • Knowledge of TSM Backup Software
  • Strong organizational and communication (verbal and written) skills
  • Strong attention to detail and the ability to multitask
  • Proven ability to work collaboratively in a team environment
  • Ability to follow written procedures as well as take verbal instructions
  • Good PC and keyboard skills

5. BS in Software Engineering with 6 years of Experience

  • Previous IT working experience
  • Experience in Data Center Operations
  • Knowledge of and preferably experience with Data Center Operations best practices related to open systems, networks, and print. 
  • Experience with job scheduling packages (Tidal Workload Automation (TWA), CA7) for purposes of batch processing, including restart and rerun functions.
  • Experience working in managing Online systems, and performing system backups on multiple platforms.
  • Experience in monitoring, identifying, and remediating Data Center hardware or software issues (Solar Winds).
  • Working experience in operating and managing high-speed printers. 
  • Proficiency in Microsoft OS and MVS OS (including MS Office, TSO, and CICS) tools.
  • Technically proficient with MS Windows, MS Active Directory, MS Office, MS Exchange/Outlook, and Internet Explorer.
  • Ability to effectively multitask and prioritize a workload, including when unforeseen issues arise.
  • Clear and effective writer and documenter.

6. BS in Computer Science with 5 years of Experience

  • Experience as a Customer Support Specialist or similar CS role
  • Experience with IT Service Management tools and continuous service improvement
  • Experience using help desk software and remote support tools
  • Ability to work rotating shifts, weekends, and holidays
  • Must be proficient with all Microsoft O365 applications/services/tools.
  • Ability to communicate clearly, both verbally and in writing, to IT and non-IT staff.
  • Ability to work independently and as a member of a team to deliver high-quality work.
  • Strong oral and written communication and organization skills.

7. BS in Computer Applications with 4 years of Experience

  • Previous data processing experience.
  • Previous computer operating experience
  • Must be able to work a flexible work schedule, including weekends, holidays, before and after hours.
  • Able to demonstrate an understanding of the shift’s workflow.
  • Must be able to move and transport items up to 20 lbs and perform other light physical work.
  • Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
  • Must be able to communicate and exchange clear and accurate information so that internal and external customers will understand.
  • Must be able to actively engage in work-related discussions and interactions.
  • Must be able to read and comprehend bank and business-related documents.
  • Must be able to work in a conventional work setting, involving being in a stationary position at a desk or workstation for long periods.
  • Must also be able to adapt to different work environments.

8. BS in Information Systems with 2 years of Experience

  • IT support experience in an enterprise environment
  • Experience with Windows OS & Apple OSX
  • Administrative knowledge of Microsoft Active Directory, Exchange, and System Center Configuration Manager (SCCM)
  • IT Certifications to include HDI Support Center Analyst, CompTIA Security+, Microsoft Office, Microsoft 365, or Apple Certifications
  • Experience with PC’s and related software, including Microsoft Office
  • Basic computer and keyboard skills
  • Ability to work in a fast-paced environment with frequent interruptions

9. BS in Information and Communication Technology with 5 years of Experience

  • Understanding of overall department workflow with the ability to work alone to resolve almost all issues.
  • The ability to do foundational JCL/JES Commands.
  • Ability to do system restart procedures.
  • Reliability, organization, and attention to detail
  • Must have excellent leadership skills.
  • Ability to follow step-by-step logical instructions.
  • Ability to monitor the master console for messages and alerts.
  • Ability to work with print via a high-speed laser printer.

10. BS in Network Administration with 4 years of Experience

  • Good organizational skills.
  • Working knowledge of hardware configurations.
  • Knowledge of AS/400, UNIX, and Microsoft commands
  • Working knowledge of automated batch processing.
  • Must have extreme attention to detail.
  • Working knowledge of monitoring tools.
  • Knowledge of Data Center Infrastructure Management (DCIM) tools.
  • Good oral communication skills.

11. BS in Data Science with 9 years of Experience

  • Worked with Ansible, Puppet, or Chef for the automation of the deployment of server software packages
  • Experience with programming languages such as Python, Shell, Assembly, C/C++
  • Familiar with embedded Internet of Things systems, the protocols they use for discovery and communications, and the dangers they can present
  • Understand the concepts behind software-defined radios (SDR) and how to capture and alter RF communications
  • Ability to combine components into a functioning multi-layer network of heterogeneous devices and applications
  • Working knowledge of the Microsoft Windows Operating System and/or UNIX
  • Working knowledge of database Administration and application development with Oracle, PostgreSQL, SQL Server, and/or MySQL
  • Advanced GIAC and/or (ISC)2 network/cyber security specialties
  • Familiar with 802.11, Bluetooth, and LTE protocols and technologies
  • Experience with wired telephony technology (hardware or core software)
  • Familiar with mobile telephony technology (hardware or core software)
  • Experience with ubiquitous core network device (switch/router/hub) technology (hardware or core software)

12. BS in Computer Applications with 4 years of Experience

  • Experience in mainframe batch and console operations
  • Proficient in MVS, COBOL, JCL, VSAM, DB2, CICS, and other Mainframe-related Tools for the Batch Environment
  • Experience in scheduling on-demand batch jobs that require immediate execution.
  • Experience in working on a console.
  • Ability to invoke resolution and restart procedures in case of failures in the batch jobs

13. BS in Computer Networking with 1 year of Experience

  • Prior experience working in the banking field
  • The ability to work independently
  • Excellent customer service skills
  • Excellent problem-solving skills
  • Good written and verbal communication skills

14. BS in Electronics Engineering with 2 years of Experience

  • Computer Operations, Help Desk, and/or System Monitoring experience working in Enterprise-class IT environments or equivalent.
  • Be bilingual in French/English.
  • Clear and effective written and oral communication skills with the ability to communicate with all levels of internal and external customers.
  • Above average time management and organizational skills with strong attention to detail.
  • Ability to assess reported problems and quickly resolve or escalate to support.
  • Must be a team player with the ability to work independently in a rapidly changing environment.

15. BS in Business Information Systems with 3 years of Experience

  • Telephone switchboard/PBX experience 
  • Experience working in Microsoft Word, Excel, and server backup and monitoring.
  • Have good typing skills
  • Excellent written and oral communication skills
  • Strong interpersonal skills, able to elicit cooperation and follow direction accurately within a reasonable training time
  • Must possess good grammar, spelling, and organizational skills to understand and follow oral and written instructions.

16. BS in Data Science with 1 year of Experience

  • High volume IT Support experience
  • Excellent communication skills with multi-tasking skills
  • Strong verbal customer service skills
  • Have strong IT knowledge
  • Must be available to work nights, holidays, and weekends

17. BS in Electrical Engineering with 2 years of Experience

  • Basic SQL and Linux skills, and the ability to work in teams
  • Working experience with IBM Workload Scheduler (IWS)
  • Strong analytical, technical, and troubleshooting skills
  • Working knowledge of JIRA
  • The willingness and ability to work nights and weekends

18. BS in Computer Networking with 1 year of Experience

  • Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
  • Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
  • Ability to meet security clearance requirements
  • Competence in Microsoft Office skills
  • Intermediate level user of Microsoft Excel
  • Ability to write clearly and edit work for spelling and grammar

19. BS in Applied Computer Technology with 4 years of Experience

  • Knowledge of computer operating systems and associated equipment configurations, peripheral and teleprocessing equipment, and connecting channels
  • Understanding of system control language, terms for console commands, communication security regulations, environmental standards, and problem-solving rules, procedures, techniques, and methods.
  • Knowledge of a wide range of computer and telecommunications theories, concepts, principles, practices, procedures, policies, standards, and operational requirements.
  • Knowledge of operational and performance characteristics of computer and telecommunications equipment, systems, services, and transmission media
  • Knowledge of associated methods and techniques, such as contracting procedures/legal requirements, cost analyses, and budgets.
  • Knowledge of basic electronics theory and operating principles, the application of existing and planned technology to communications requirements, and equipment interoperability and compatibility.
  • Ability to communicate effectively both orally and in writing to identify, direct, or coordinate actions required in providing needed service

20. BS in Database Administration with 7 years of Experience

  • Experience in IT operations with a strong understanding of database structures, theories, principles, and practices
  • Microsoft SQL Server or MySQL experience
  • RDBMS administration experience
  • Understanding of, and experience with, server-client computing and relational databases in Scientific or Technical environments
  • Experience with data management and data processing flowcharting techniques
  • Knowledge of SQL reporting and query tools, and practices
  • Good interpersonal, written, and oral communication skills, ability to present ideas in user-friendly language.
  • Strong technical documentation skills
  • Self-motivated and directed, with keen attention to detail, and able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment with a good understanding of the organization’s goals and objectives
  • Familiarity with C/C#, VGL, JAVA, and .NET languages and methodologies, to enable customization of LIMS software, to meet changing laboratory needs.
  • Ability to convert instrument-generated data, output in various formats, into a suitable format for input into the LIMS or MMS system
  • Experience with networking and integrating various software/hardware platforms, to assist analysts in troubleshooting and repairing system malfunctions.
  • Some chemistry background to facilitate communications with analysts, to explain software requirements, and to develop methods to capture all required data.

21. BS in Business Information Systems with 3 years of Experience

  • Experience in an IT desktop support role
  • Experience working in a multi-platform environment with Windows 2000/XP
  • Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
  • Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
  • Ability to meet security clearance requirements
  • Competence in Microsoft Office skills
  • Intermediate level user of Microsoft Excel
  • Ability to write clearly and edit work for spelling and grammar

22. BS in Computer Networking with 1 year of Experience

  • Have basic Information Technology experience through an accredited university, or be enrolled in an Information Technology program with at least two years completed.
  • Ability to communicate effectively both orally and in writing
  • Ability to pass a sensitive security clearance (BI) (PSL-6 High Risk)
  • Must be able to work in a team environment.
  • Possess the skills and knowledge to install, configure, and assist in upgrades used to support hardware and software systems.
  • Able to assist others by answering questions and resolving problems telephonically, in-person, and/or by remote computer access.
  • Must be able to properly maintain and control equipment inventories.

23. BS in Information Systems with 2 years of Experience

  • Either have or be able to obtain the CompTIA Security+ certification within 6 months of the start date
  • Experience working in a healthcare environment
  • Good organizational skills
  • Effective communication skills (oral and written)
  • General understanding of how computers connect to networks/servers
  • Knowledge of basic computer concepts and the Internet
  • Knowledge of Windows, Microsoft Office, and Outlook, able to perform basic tasks with these applications, such as word processing, sending email, etc.

24. BS in Data Science with 1 year of Experience

  • Excellent computer skills and the ability to create high-value deliverables.
  • Strong interpersonal skills and ability to work within a team environment.
  • Self-starter who can “think ahead”.
  • Clear understanding of application support requirements.
  • Proficiency with the Microsoft Office tool suite.
  • Effective communication skills (oral and written).
  • Strong customer service skills.
  • Able to meet the requirements of system-specific training that is provided on-site.

25. BS in Information Technology with 3 years of Experience

  • Must be committed to a high standard of safety and be willing to comply with all safety policies and practices
  • Excellent attendance record.
  • Must be willing and able to work overtime and/or rotating shifts.
  • Excellent PC and Network knowledge.
  • Good math and reading skills.
  • Experience in tracking and installing software.
  • Ability to multitask on various job components independently.
  • Telephone and Media communications skills.
  • Excellent communication skills, both verbal and written, and ability to interact effectively with other departments and all levels of management.
  • Attention to detail and demonstrated problem-solving skills.
  • Demonstrated ability to prioritize work and to meet deadlines.
  • Must be a team player with a “can-do” attitude.

26. BS in Cybersecurity with 1 year of Experience

  • Ability to communicate effectively both orally and in writing
  • Good interpersonal skills
  • Ability to consistently meet deadlines
  • Strong organizational skills with attention to detail
  • Ability to implement processes resulting in satisfactory audit practices
  • Strong computer skills to operate effectively with the company systems and programs
  • Knowledge of AS400, Microsoft Word, Excel, and Outlook
  • Working knowledge of data processing equipment and peripheral devices, such as printers, copiers hand held and order entry units.

27. BS in Computer Programming with 2 years of Experience

  • Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
  • Previous experience working with a contact center management database
  • Previous experience working with a ticketing system
  • Strong verbal and written communication skills to effectively work with co-workers.
  • Typing skills and previous experience with computer applications, including Word, Excel, and Microsoft Windows.

28. BS in Information Technology with 3 years of Experience

  • Experience in monitoring computer systems and running jobs
  • Experience running automation scripts
  • Hardware and software troubleshooting experience
  • Experience working in a Data Center or NOC environment
  • Excellent customer service skills
  • AWS knowledge and skills
  • Experience using Spectrum, Autosys, and Unix Commands
  • Outstanding communication ( written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally.

29. BS in Computer Applications with 4 years of Experience

  • Experience loading and maintaining program/project documentation, initializing, operating, monitoring performance, and reporting status on AEGIS Combat Systems.
  • Able to consider other multi-element complex commercial/defense computing systems following established procedures, but will be dependent upon the type and level of experience and approval from the government customer.
  • Hold Information Security Certifications
  • Experience working with UNIX and Linux
  • Experience working with ACCESS and TRMS
  • Proactive work ethic and self-starter
  • Outstanding, reliability, and multi-tasking
  • Able to work on shift rotation (day and night shift)
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