Published: July 30, 2024 - The Commercial Support Specialist role involves managing Pool Trade account conversions and leading the builder lead program, including regular updates. This position also coordinates the commercial promotional schedule, ensuring the development, approval, tracking, and disbursement of sales promotions. Additionally, responsibilities extend to supporting national account managers with sales and marketing efforts, managing CRM data, and engaging with both internal and external customers globally to enhance process effectiveness and efficiency.


Tips for Commercial Support Specialist Skills and Responsibilities on a Resume
1. Commercial Support Specialist, Pine Solutions, Tallahassee, FL
Job Summary:
- Manage Export Commercial Opportunities
- Coordinate and deliver quotes and sales support within the timelines for request coming from end customers (when no Channel partner), exporting companies and turnkey providers.
- Lead the tender documentation submission, through ongoing partnership with internal team
- Responsible for checking and drive the export and Turnkey order’s contract in collaboration with the different departments
- Business Activities Support for Channel Partners:
- Ensure all Distribution Partner Contracts, contract amendments are up to date and annual compliance screening done (CPTK).
- Coordinate products registration together with RAQA team and RSM (Regional Sales Manager).
- Coordinate and manage channel partners’ contracts together with legal team and RSM.
Skills on Resume:
- Export Management (Hard Skills)
- Sales Coordination (Hard Skills)
- Tender Management (Hard Skills)
- Contract Administration (Hard Skills)
- Regulatory Compliance Oversight (Hard Skills)
- Partner Relationship Management (Soft Skills)
- Legal Coordination (Hard Skills)
- Project Coordination (Soft Skills)
2. Commercial Support Manager AI Specialist, Vista Industrial, Boise, ID
Job Summary:
- Define the problems to solve with AI and prioritize and rank the solutions and collaborate with experts across business functions to create shared goals for AI
- Build on the commercial data available, applying artificial intelligence / machine learning to generate guided sales force actions and increase effectiveness.
- Translate AI strategy into a roadmap that drives the development of the salesforce effectiveness, through the latest technology and innovation
- Responsible for execution of the roadmap, including gathering and prioritizing internal customer requirements and defining the vision
- Develop Microsoft Customer Insights segmentation and work with Data team Build on Customer insights with Azure cognitive
- Capture ROI and performance against KPIs for AI recommendations
- Assist with data merging and matching and how more data can be utilised
- Apply ML or predictive models to the commercial PBI reports to identify trends/red flags
- Assist with quote tool development – predictive product recommendations, price recommendations
- Automation of manual data extracts/reports and perform data analysis related tasks to support the commercial leadership teams
- Collaborate on the design and delivery of training on how to utilize AI products
Skills on Resume:
- AI Strategy (Hard Skills)
- ML Application (Hard Skills)
- Roadmap Execution (Hard Skills)
- Data Segmentation (Hard Skills)
- Performance Analysis (Hard Skills)
- Predictive Analytics (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Training Design (Soft Skills)
3. Commercial Support Specialist, River Tech, Little Rock, AR
Job Summary:
- Support the Sales, Sales Engineering & Customer Experience teams with any Sipelia related questions, proof-of-concept initiatives, and demos
- Provide guidance and recommendations for new potential opportunities
- Meet with system integrators & end users to understand project requirements and propose solutions
- Evaluate & certify new VoIP equipment for specific projects (intercoms, IP phones, speakers, etc.)
- Work closely with technology partners to identify, investigate, communicate, and track various external problems
- Collaborate with the Product & Marketing Managers on the definition and prioritization of the new features
- Maintain and publish system design tools, reference architecture and best practices guide
- Assist the development and T2 support teams by contributing, to the analysis of the data collected from the client
- Contribute to the well-being of the team
Skills on Resume:
- Sales Support (Hard Skills)
- Opportunity Analysis (Hard Skills)
- Solution Design (Hard Skills)
- VoIP Certification (Hard Skills)
- Partner Collaboration (Soft Skills)
- Feature Prioritization (Hard Skills)
- System Documentation (Hard Skills)
- Team Support (Soft Skills)
4. Junior Commercial Support Specialist, Summit Enterprises, Cheyenne, WY
Job Summary:
- Execute activities relating to coordination of contracts approval, signing and filing process
- Support with drafting and reviewing documents and simpler agreements according to South Pole’s standard positions
- Perform quality and consistency checks of all commercial contracts within South Pole’s project management and sales systems
- Coordinate and monitor delivery of South Pole’s contractual obligations and work with the registry team to assist with the execution of timely, accurate and efficient carbon credit and REC deliveries
- Support the sales team by collating information and completing documentation relating to South Pole’s business as required by business partners’ onboarding processes
- Support the sales team by collating information and completing questionnaires as required by business partners’ RFP processes
- Perform onboarding checks of potential business partners to South Pole, according to South Pole’s internal processes
- Contribute to internal process development and improvement Potential other related tasks to meet business needs
Skills on Resume:
- Contract Coordination (Hard Skills)
- Document Drafting (Hard Skills)
- Quality Assurance (Hard Skills)
- Obligation Monitoring (Hard Skills)
- Sales Support (Hard Skills)
- Partner Onboarding (Hard Skills)
- RFP Management (Hard Skills)
- Process Improvement (Soft Skills)
5. AD & Commercial Sales Support Specialist, Horizon Services, Augusta, ME
Job Summary:
- Constant communications between the client, the sales teams, and the internal team.
- Provides sales support for new/existing business.
- Coordinating shipments from scheduling deliveries with the end-user
- Helping develop and implement new operating procedures/systems
- Following up on punch list items to ensure client satisfaction.
- Provides support for WTS & ClearWin entry systems to Sales and External Customers
- Develop relationships with Salesforce and customers
- Takes advantage of regular relationships with customers
- Provide principals and sales teams with market information and possible sales opportunities.
- Answer Telephone inquiries promptly and professionally
Skills on Resume:
- Client Communication (Soft Skills)
- Sales Support (Hard Skills)
- Shipment Coordination (Hard Skills)
- Procedure Development (Hard Skills)
- Client Follow-Up (Soft Skills)
- System Support (Hard Skills)
- Relationship Building (Soft Skills)
- Market Analysis (Hard Skills)
6. AD & Commercial Sales Support Specialist, Gateway Solutions, Carson City, NV
Job Summary:
- Responsible for accuracy of information, updating and monitoring of information from input to completion of the order.
- Arranging bookings with production lines with an emphasis on customer needs, risk & cost
- Reduce process variation
- Work closely with, other departments to ensure the streamlining of efficiency of procedures
- Assist the AD/Commercial Salesforce in all related work and Business development
- Engage with customers in the field to build perspective on selling opportunities.
- Promote supplier products whenever possible.
- Look for and convert selling opportunities in day to day contact
- Manage and organize orders being booked/scheduled/delivered.
- Daily/weekly reporting to Account Manager and VP of Sales on project status
- Administer WTS CenterPoint or ClearWin training via Web Conferencing or live
Skills on Resume:
- Information Accuracy (Hard Skills)
- Booking Coordination (Hard Skills)
- Process Optimization (Hard Skills)
- Interdepartmental Collaboration (Soft Skills)
- Business Support (Hard Skills)
- Customer Engagement (Soft Skills)
- Product Promotion (Hard Skills)
- Order Management (Hard Skills)
7. Commercial Support Specialist, Cedar Corp, Lincoln, NE
Job Summary:
- Responsible for Pool Trade account conversion
- Responsible for builder lead program, and quarterly builder updates
- Responsible for commercial promotional schedule includes development, approval, tracking, and disbursement of all sales promotions
- Assist National Government Account Executive and National Account Managers with sales and marketing pieces
- Assist the commercial team in data analysis and field support
- Strive to provide the best possible environment for their team and be responsive to requests from the operations team, vendors, and corporate offices
- Responsible for the Partner requests and invoice data management in a CRM system environment
- Take care of the order management and processing
- Supports and interacts with both internal and external customers locally and internationally
- Challenge the status quo in order to deliver improvements to effectiveness, efficiency, and cost of process delivery
Skills on Resume:
- Account Conversion (Hard Skills)
- Lead Management (Hard Skills)
- Promotion Coordination (Hard Skills)
- Sales Assistance (Hard Skills)
- Data Analysis (Hard Skills)
- Team Environment Management (Soft Skills)
- CRM Data Management (Hard Skills)
- Process Improvement (Soft Skills)