Job Summary: 

• Demonstrate ability to work independently and as part of a team. 
• Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems; and make decisions that enhance organizational effectiveness.
• Exhibit a professional manner in dealing with others
• Work to develop and maintain cooperative and positive working relationships
• Represent the bank in a positive manner; maintain credibility with others.
• Model high standard of honesty, integrity, trust, and openness. 
• Understand and follow through with appropriate standards of conduct and moral judgment
• Willing to act outside the norm when needed to adhere to ethical principles. 
• Communicate and demonstrate actions in a consistent manner. 
• Maintain strict confidentiality regarding any information obtained during the course of performing job duties
• Adhere to Bank policies and procedures regarding confidentiality.
• Adhere to guidelines, protocol, policies, and procedures and supervisory directives

Skills on Resume:

• Independent Working (Soft Skills)
• Team Collaboration (Soft Skills)
• Professional Demeanor (Soft Skills)
• Relationship Building (Soft Skills)
• Ethical Integrity (Soft Skills)
• Communication Skills (Soft Skills)
• Confidentiality Practices (Hard Skills)
• Policy Adherence (Hard Skills)

Job Summary: 

• Works with lending officers, clients, title companies, and legal counsel to create and gather documentation required to proficiently 
• Accurately process commercial real estate and business asset loans according to the terms of approval and Bank loan policies.
• Responsible for analyzing commercial loan proposals to identify pertinent details for loan closing packages.
• Independently resolves complex issues timely and accurately as they relate to the due diligence of loan closings, including title, flood issues, environmental, insurance, regulatory, or pre-closing requirements of approval, UCC filings, and all other applicable corporate documentation.
• Keeps up to date with knowledge of Bank, Federal and State regulations as they relate to Fair Credit, Reg. B, HMDA, CRA, UDAP, and Flood compliance.
• Ensures consistent compliance with Bank policies and procedures.
• Follows up on loan closings, including booking loans, recording documents with the registry, filing vehicle titles and UCCs, posting general ledger tickets, disbursements to vendors, loan payoffs, balancing transactions, and scanning loan files.
• Document loan exception recommendations for Underwriter review.
• Perform post-funding audits of loans to ensure accuracy before OnBase Retention.
• Provide phone support to the Branches, Call Center, and Credit Union staff.

Skills on Resume:

• Documentation Management (Hard Skills)
• Loan Processing (Hard Skills)
• Issue Resolution (Soft Skills)
• Regulatory Knowledge (Hard Skills)
• Compliance Enforcement (Hard Skills)
• Audit Procedures (Hard Skills)
• Customer Support (Soft Skills)
• Detailed Follow-up (Soft Skills)

Job Summary: 

• Follows up with business customers to obtain all necessary information and clarification on applicable documentation, materials and resources.
• Negotiates loan signing dates with clients, any applicable third parties and Business Loan Officers if needed, and handles loan signing with business loan clients on behalf of the Officer.
• Advances funds for payment or credit accounts at the request of the Borrower or Business Loan Officer.
• Manage and monitor daily/weekly/monthly loan tracking, ticklers, client overdrafts and other applicable reporting.
• Set up/maintain business physical and electronic loan files
• Work with title companies, attorneys, or other financial or legal resources to obtain correct, accurate documents to fully protect the credit union's interests as well as build professional relationships.
• Processes loan payments and payoffs, resolves customer problems, tracks insurance payments/taxes/uniform commercial codes, researches loan issues and completes necessary reporting.
• Completes monthly SBA reporting and audit loan and GL accounts 
• Ensures that appropriate segregation of duties is maintained to comply with standard industry "best practices" and audit requirements.
• Ensures all work is completed accurately while delivering exceptional customer service.

Skills on Resume:

• Documentation Coordination (Hard Skills)
• Negotiation Skills (Soft Skills)
• Funds Management (Hard Skills)
• Loan Monitoring (Hard Skills)
• File Management (Hard Skills)
• Professional Networking (Soft Skills)
• Problem Resolution (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Prepares in-house commercial, participation, SBA, and secondary market loan documentation on a timely basis for various products, for all segments of business banking.
• Performs duties related to the processing and/or closing of loans.
• Provides information and assistance to loan originators, members, title companies, escrow firms, or dealers during the setup/funding and/or construction loan processing and closing process.
• Coordinates loan documentation and reviews/processes documentation and files to ensure loan package completion to meet lending specifications.
• Assists with credit approval process (i.e. managing/tracking internal loan codes, approval documentation, deposit balances, etc.).
• Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions occasionally providing recommendations for language to include in the loan documents if appropriate.
• Reviews title insurance commitments and exceptions on commercial real estate loans, providing feedback on errors or omissions.
• Coordinates funding process, prepares closing escrow instructions and manages timeframes for commercial real estate loans.
• Monitors existing loans to ensure conformity with approved terms.
• Identifies efficiency improvements in all operational aspects of the department.

Skills on Resume:

• Loan Documentation (Hard Skills)
• Closing Procedures (Hard Skills)
• Stakeholder Coordination (Hard Skills)
• Documentation Review (Hard Skills)
• Credit Process Assistance (Hard Skills)
• Title Insurance Analysis (Hard Skills)
• Process Optimization (Soft Skills)
• Compliance Monitoring (Hard Skills)

Job Summary: 

• Process and fund approved consumer loans accurately and within established service level agreements.
• Achieve both individual and department goals for production, quality, and service.
• Manage Loan Pipeline daily and provide loan pipeline progress to Management within established timeframes.
• Review and understand approvals and/or conditions
• Verify approval requirements are met.
• Provide clear and accurate loan process information to members, clearly setting realistic expectations and time frames.
• Accurately prepare all loan documents for member signatures, and review documentation for accuracy and completion before funding loan.
• Follow-up for original documentation 
• Input accurate loan information into the Loan Operation System and Core system to ensure proper loan onboarding.
• Ensure proper method of delivery of disbursements to loan proceeds recipients.
• Review credit reports to identify additional consumer products to meet the member's financial needs.
• Educate and cross-sell members on consumer loan protection products that can help safeguard them from the impact of unforeseen life events.

Skills on Resume:

• Loan Processing (Hard Skills)
• Pipeline Management (Hard Skills)
• Documentation Review (Hard Skills)
• System Data Entry (Hard Skills)
• Communication Clarity (Soft Skills)
• Expectation Management (Soft Skills)
• Cross-Selling (Hard Skills)
• Consumer Education (Soft Skills)

Job Summary: 

• Act as a liaison with borrowers, legal counsel and third-party vendors in coordinating receipt and review of required documents.
• Finalize closed loan packages to include review of signed documents, disbursement of proceeds, tracking of exception items and boarding of loan records.
• Communicate with loan clients, officers, and others to ensure efficient handling of loan requests
• Remain current on all applicable compliance and regulatory guidance.
• Process and respond to all incoming methods of communication.
• Take necessary action to resolve deficiencies and escalate questions/concerns to the appropriate level
• Adapt to change in the work environment, manage competing demands and handle frequent changes.
• Complete loan servicing cases within service level agreements.
• Provide loan product and process support to all Credit Union staff and members.
• Assist the Branches and staff with processing functions and troubleshoot branch input errors to correct promptly.
• Maintain basic knowledge of the Credit Union’s loan products and services.

Skills on Resume:

• Document Coordination (Hard Skills)
• Loan Finalization (Hard Skills)
• Communication Skills (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Multitasking Efficiency (Soft Skills)
• Problem Resolution (Soft Skills)
• Adaptability (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Collaborate with Commercial Loan Specialist to ensure accuracy of loan document information.
• Compile, prepare and process commercial, agricultural, and consumer loan file documents for review and approval.
• Inputs new loan information into the computer, maintains tracking log and assigns loan number
• Verify proper signed documentation has been received and complete loan funding.
• Distribute loan proceeds/advances and record liens and collateral documents.
• Manage critical documents including original signed notes, and security agreements and verify they are properly filed and cataloged.
• Scan, catalog, and verify original loan documents in the internal bank computer filing system.
• Maintain internal banking computer filing system to ensure files and proper documentation were up to date and current.
• Assist Commercial Loan Administration
• Completes a variety of commercial projects

Skills on Resume:  

• Document Verification (Hard Skills)
• Loan Processing (Hard Skills)
• Data Entry (Hard Skills)
• Document Management (Hard Skills)
• System Maintenance (Hard Skills)
• Collaboration (Soft Skills)
• Detail Orientation (Soft Skills)
• Project Execution (Soft Skills)

Job Summary: 

• Receive, organize and check in loan processing requests as they are received from lenders.
• Acquire information required for processing the loan from the lender, credit files, or other sources
• Maintain a pipeline report. 
• Email lenders and assistants when files and/or documentation are received.
• Order all 3rd party services such as appraisals, title work and flood certifications.
• Distribute appraisals and title work to the appropriate parties.
• Follow up on appraisals to ensure timely delivery. 
• Maintain knowledge of current loan documentation guidelines for agricultural, business and real estate loans to perfect the bank's lien on collateral.
• Learn and maintain knowledge of the bank's loan software systems.
• Provide excellent customer service to lenders to ensure the end customer's needs are met.
• Facilitate open communication with the Lending staff throughout the entire loan process

Skills on Resume:

• Loan Processing Organization (Hard Skills)
• Information Acquisition (Hard Skills)
• Pipeline Management (Hard Skills)
• Service Coordination (Hard Skills)
• Documentation Guidelines (Hard Skills)
• Software Proficiency (Hard Skills)
• Customer Service (Soft Skills)
• Effective Communication (Soft Skills)

Job Summary: 

• Prepare loan documentation for all new loans, modifications, and renewals.
• Review provided documents to ensure the loan package is accurate (vehicle reports, flood, appraisal, title work, etc.) and that all documentation matches the credit approval.
• Work closely with attorneys, title companies, realtors and other 3rd party servicers to ensure timely delivery of title work, and sellers and help to clear title objections.
• Pay appraisal invoices as they are received.
• Assist in preparing preliminary disclosures promptly.
• Guide co-workers and lenders concerning compliance and documentation requirements.
• Review loans to ensure accuracy of documentation, compliance with federal and state regulations, and compliance with the in-house loan policy.
• Using Credit Quest and information collected, process agricultural and commercial loans, extensions and modifications.
• Generate notes, mortgage and associated documents per the direction of lending staff for new loans that are underwritten by the bank and email documents to the lender's location.
• Obtain pay-off information, review preliminary title opinions and other essential documents.
• Maintain knowledge and comply with federal and state compliance laws and regulations to ensure accurate and compliant loan documentation.

Skills on Resume:

• Loan Documentation (Hard Skills)
• Document Verification (Hard Skills)
• Invoice Management (Hard Skills)
• Compliance Guidance (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Problem Resolution (Soft Skills)
• Regulatory Knowledge (Hard Skills)
• Detailed Review (Soft Skills)

Job Summary: 

• Communicate with Commercial/Ag Relationship Managers and Commercial/Ag Banking Coordinators to ensure correct documentation is produced based on approved terms/conditions to perfect the bank’s collateral interest.
• Obtain lien searches, UCC searches and releases. 
• Order appraisals, title insurance commitments, insurance evidence and other documentation necessary to establish the Bank’s collateral position.
• Create and maintain loan files containing required documentation, ensuring that all loan documents are identified and properly categorized.
• Send executed loan documents for recording (Mortgages, Deeds of Trust, Vehicle Titles, UCC).
• Verify documentation is properly executed and prepare wire transfer instructions
• Submit payoffs to other lending institutions or third parties
• Book loans to the core system as a balanced transaction including all internal tickets.
• Perform paid note process including releasing of collateral when warranted.
• Coordinate loan closings with title companies and/or attorneys including the delivery of the loan documents before closing.
• Verify that proper approvals have been obtained and regulatory, credit policy, and operational requirements have been met.
• Comply with all government regulations and Bank policies and procedures, including Fair Lending and other non-discriminatory regulations.

Skills on Resume:

• Documentation Management (Hard Skills)
• UCC and Lien Searches (Hard Skills)
• Loan Booking (Hard Skills)
• Wire Transfer Preparation (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Collaborative Communication (Soft Skills)
• Detail Orientation (Soft Skills)
• Regulatory Compliance (Soft Skills)

Job Summary: 

• Prepares Fresh Start Disclosures for Deposit Accounts.
• Orders Flood Certifications, verifies coverage, updates flood spreadsheet, and sends notice to borrowers.
• Upload loans to the core servicing system.
• Files UCC forms and prepares UCC continuation forms & searches.
• Processes Forbearance Agreements and Modifications.
• Perform tasks assigned in the LoanVantage Commercial Loan Origination system.
• Balance and maintain General Ledger accounts for Filing & Recording and Accrued Appraisal.
• Maintains and updates Collateral/Document Tracking and assists with the follow-up.
• Prepare loan files for imaging.
• Reviews for accuracy and initials loan documents prepared by other processors before being sent to the loan officer.
• Prevents loan closings that would allow documentation or policy exceptions, or cause a regulatory violation.
• Acts as a backup for the Commercial Closing Specialist

Skills on Resume:

• Disclosure Preparation (Hard Skills)
• Flood Certification (Hard Skills)
• System Data Entry (Hard Skills)
• UCC Filing (Hard Skills)
• Financial Reconciliation (Hard Skills)
• Document Review (Hard Skills)
• Detail Orientation (Soft Skills)
• Regulatory Compliance (Soft Skills)

Job Summary: 

• Obtains necessary information to process and complete loan files.
• Examines documents to ensure accuracy and compliance with pre-established guidelines, policies and current regulations.
• Must be familiar with a variety of servicing system fields, loan concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of administrative tasks within the Loan Department.
• Verifies loan approvals and documentation needed to complete loans for processing.
• Set up tax servicing for new and refinanced Real Estate loans.
• Performs internal loan support and product setup and coding.
• Types commercial loans, and provides the necessary items needed for closing.
• Processes documents after closing and is responsible for the first sign that the file is complete and has accurate documentation.
• Harland Administrator (rate set up, product updates).

Skills on Resume:

• Loan Processing (Hard Skills)
• Document Verification (Hard Skills)
• Regulatory Compliance (Hard Skills)
• System Proficiency (Hard Skills)
• Administrative Support (Hard Skills)
• Analytical Thinking (Soft Skills)
• Attention to Detail (Soft Skills)
• Goal-Oriented Planning (Soft Skills)

Job Summary: 

• Compiles and prepares loan documents and packages for loan closings
• Assists with scheduling of loan closings
• Coordinates the receipt of loan packages
• Monitors overall loan processing cycle to ensure compliance and timely loan closings.
• Compose and prepare monthly general ledger reports from the core system to Excel.
• Tracks collateral documents and exceptions in the document tracking system to perfect the Bank’s security interests on the collateral of consumer and commercial loans.
• Set up construction loan files and prepare to draw file grid sheets for payments and advance.
• Ensures hazard and auto policies are received and meet valuation and coverage requirements.
• Closes loan files and releases applicable collateral associated with the loan payoff.
• Processes invoices, debits, and credits received through remote capture, and line of credit advances.
• May serve as a back-up for the Credit Card department which will include credit card payments, new account setup, and front office receptionist.
• Assists with the development of department procedures, policies, and processes

Skills on Resume: 

• Document Preparation (Hard Skills)
• Scheduling Coordination (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Financial Reporting (Hard Skills)
• Collateral Tracking (Hard Skills)
• Detail Orientation (Soft Skills)
• Process Improvement (Soft Skills)
• Multi-tasking (Soft Skills)

Job Summary: 

• Provides administrative assistance to the SVP of Commercial Lending and the Senior Commercial Loan Manager
• Provides professional and efficient support to internal staff in processing new loan applications
• Prepares and complies with Commercial Loan files supporting credit decisions with proper signatures, dates, and other relevant data at the time of application and after closing
• Assists Senior Commercial Loan Manager with expediting closings
• Works closely with Loan Operations. 
• Responsible for arranging and maintaining commercial loan files with periodic updates of the collateral and the status of the underlying credit
• Assists the Commercial Portfolio Manager with the collection of and monitoring the receipt of financial information
• Assists in other areas of the department during peak times 
• Assists attorneys, title agents and Senior Commercial Loan Managers with commercial closings
• Serve as backup to the Commercial Liaison Officer to upload RSI Core data to the system
• Compliance with any federal and state regulations, including, but not limited to the USA PATRIOT Act, the Bank Secrecy Act, and Anti-Money Laundering Policies/Procedures, which also includes attending all training sessions

Skills on Resume: 

• Loan Processing (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Document Management (Hard Skills)
• Data Reporting (Hard Skills)
• Communication (Soft Skills)
• Teamwork (Soft Skills)
• Problem Solving (Soft Skills)
• Time Management (Soft Skills)