CLUSTER LEAD RESUME EXAMPLE
Published: July 24, 2024 - The Cluster Lead oversees a team responsible for cost control, budgeting, and forecasting for Local Supply Companies. Ensures the accuracy and completeness of financial processes during monthly, quarterly, and annual closings. Works closely with stakeholders and mentors team members to achieve business goals and maintain high-quality standards.


Tips for Cluster Lead Skills and Responsibilities on a Resume
1. Cluster Lead, Pinnacle Solutions, Buffalo, NY
Job Summary:
- Work with Program Managers to define, launch and drive strategic and analytical initiatives to improve internal and external facing processes and operations
- Working closely with cross-functional teams and leadership.
- Lead cross-functional projects and teams by working with business stakeholders to develop and manage project trackers, project communication to stakeholders, and timeliness
- Lead cross-functional groups to synthesize feedback and deliver on project objectives with minimal management oversight.
- Identify gaps and propose changes to existing policy, systems and process frameworks.
- Develop scalable solutions and work to manage risks across the ecosystem and develop best practices to benefit the organization.
- Create presentations with compelling messages and insights tailored to different audience levels.
- Drive recommendations through to implementation and results.
Skills on Resume:
- Strategic Planning (Soft Skills)
- Cross-functional Collaboration (Soft Skills)
- Project Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Risk Management (Hard Skills)
- Presentation Skills (Soft Skills)
- Implementation Execution (Hard Skills)
2. Cluster Lead, Horizon Technologies, Springfield, IL
Job Summary:
- Pursue customers satisfaction, addressing and prioritizing their demand highlighting synergies and value for the product
- Act as a Stakeholder and make use of facts, data, and analysis to make hard decisions and trade-offs, especially related to prioritization
- Drive the portfolio and budget for client enhancements
- Define specific and measurable KPIs for customer and internal assessment
- Break down siloes and improve working effectiveness by playing an integrator role across Development & Technology
- Act as a point of contact between the support teams and client
- Deal with requests from the client and coordinate with multiple team (Training, Quality, Practice and Workflow Managers/SME's)
- Understand how to organize the demand from the client, planning delivery and assure compliance with the committed deadlines
- Negotiating the previous committed deadlines according to Cognizant's situation (for example recruitment volumes)
- Manage the list of optimizations assigned to that cluster
- Manage any request that might come from the client
- Meet with the support teams in order to gather data and inform the client about the performance.
Skills on Resume:
- Customer Focus (Soft Skills)
- Data Decision (Hard Skills)
- Budget Management (Hard Skills)
- KPI Setting (Hard Skills)
- Cross-functional Work (Soft Skills)
- Client Liaison (Soft Skills)
- Request Handling (Soft Skills)
- Deadline Management (Hard Skills)
3. Cluster Lead, NorthStar Innovations, Boise, ID
Job Summary:
- Leading the team of controllers responsible for cost control, budgeting and forecasting processes for Local Supply Companies
- Playing an operational role in the monthly, quarterly, annual financial closing as well as financial planning processes to ensure completeness and accuracy
- Securing the most optimal use of resources to achieve business goals
- Serving as coach and mentor to the team members and pears
- Ensuring all period-end closing as well as financial planning activities and processes are completed on time, in line with Group standards (IFRS-based) and on high quality level within cluster
- Working closely with stakeholders to ensure effective cooperation
- Ensuring team has capability to deliver, motivate and support the team members to
- achieve team and individual objectives.
- Leading and mentoring a great, motivated and full of passion team
- Strengthening a team of qualified FP&A Analysts
- Daily cooperation with Supply Chain Finance Business Partners
- Building and maintaining close relationship with various stakeholders across Carlsberg Group day by day
Skills on Resume:
- Cost Control (Hard Skills)
- Financial Closing (Hard Skills)
- Resource Optimization (Hard Skills)
- Team Coaching (Soft Skills)
- Compliance Assurance (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Team Motivation (Soft Skills)
- Relationship Building (Soft Skills)
4. Cluster Lead - Data & Analytics, Elevate Enterprises, Madison, WI
Job Summary:
- Lead and direct the support team to ensure deliverables are provided in accordance with the agreed scope & SLAs for given portfolio.
- Drive results via applicable performance metrics, including Key Performance Indicators, user satisfaction targets, operating level agreements and underpinning contracts.
- Optimize and continuously improve delivery of services that will help stabilize, standardize and keep applications current.
- Direct and measure suppliers’ performance against agreed service levels and act to resolve any gaps.
- Be accountable to the CIO and COE organizations for all run services from application to infrastructure.
- Provide an application centric view of run services for incident management, problem management, and application performance and stability
- Partner with the Infrastructure Tower Leads to provide an end to end performant set of run services.
- Drive and own incident/problem management related to data and analytics, to ensure swift resolution of the problem.
- Collaborate with other Cluster Leads to ensure solutions that cross segments are effectively planned and delivered into the production environment
- Lead and direct responses to problems and incidents
Skills on Resume:
- Team Leadership (Soft Skills)
- Performance Metrics (Hard Skills)
- Service Optimization (Hard Skills)
- Supplier Management (Hard Skills)
- Service Accountability (Hard Skills)
- Incident Management (Hard Skills)
- Collaboration (Soft Skills)
- Problem Resolution (Soft Skills)
5. Cluster Lead - Data & Analytics, Apex Systems, Charleston, SC
Job Summary:
- Manage escalations and/or engage directly to help resolve (restore service)
- Drive the support team to deliver an accurate and timely root cause analysis (RCA) for incidents affecting their cluster.
- Represent and own applications in the service introduction and change control process (e.g., transition from project development team to the application maintenance team) of a new application or capability.
- Manage introduction of new or amended services, including provision of centralized ‘factory’ capabilities in support of IT Innovation, to meet the evolving needs and objectives of the business.
- Provide leadership over the entirety of the technology stack supporting the Cluster, including infrastructure, security and applications.
- Manage, enforce and refine Release Management and Change Management processes.
- Work with Release and Change managers to enhance, harden and promote adoption of the processes.
- Protect, Secure and Control Production environment by carefully inspecting and propagating code received from Development teams.
- Manage deployments originating from development teams via pre-agreed, standardized, Release Management processes.
- Ensure code is first staged into UAT environments to allow for deployment steps and packages verification to minimize deployment disruptions when going to Production.
Skills on Resume:
- Escalation Management (Soft Skills)
- Root Cause Analysis (Hard Skills)
- Service Transition (Hard Skills)
- Service Introduction (Hard Skills)
- Technology Leadership (Soft Skills)
- Change Management (Hard Skills)
- Security Control (Hard Skills)
- Deployment Management (Hard Skills)
6. Cluster Lead - Data & Analytics, Summit Strategies, Albuquerque, NM
Job Summary:
- Maintain, Audit and Control applications catalog and ensure CMDB is populated with all application relevant artifacts.
- Evaluate platforms and applications for currency and raise visibility and urgency towards periodic software refreshes.
- Understand third party application licensing and ensure Organization is in compliance with terms of agreement.
- Manage sunset of applications in order to recoup/offset costs against managed services agreement.
- Maintain Organization’s compliance with any of Internal and External audit requirements and ensure appropriate responses towards any gaps are enacted
- Evaluate monthly consumption reports and adjust and rebalance resource consumption.
- Implement and manage full cycle SDLC environments
- Implement or help direct CI/CD pipeline implementation for applications that support it
- Act as the primary interface to the Business for Application Maintenance and Support services
Skills on Resume:
- Application Auditing (Hard Skills)
- Platform Evaluation (Hard Skills)
- License Compliance (Hard Skills)
- Application Sunset (Hard Skills)
- Audit Compliance (Hard Skills)
- Resource Management (Hard Skills)
- SDLC Implementation (Hard Skills)
- CI/CD Pipeline (Hard Skills)
Relevant Information