Published: July 22, 2024 - The Closing Agent facilitates loan closings by explaining documents to customers, obtaining required signatures, and preparing complex HUD-1 Settlement Statements. This role involves analyzing title insurance commitments, real estate contracts, and lender requirements to determine pre-closing requirements and ensure compliance with bank policies, laws, regulations, and the BSA/AML Program. This individual also disburses closing funds and balances files, and serves as a resource to realtors, buyers/sellers, lenders, builders, and other customers regarding closing procedures, while developing client relationships for future transactions.


Tips for Closing Agent Skills and Responsibilities on a Resume
1. Closing Agent, Harmony Title Services, Naperville, IL
Job Summary:
- Assist in training new employees
- Ensure workload is completed on time by securing additional resources
- Coordinate with an assistant in processing functions
- Establish and maintain a joint filing system for processing efficiency
- Maintain and manage closing reports to office expectations
- Identify opportunities for systems improvement
- Proficient adoption of closing strategies
- Verify against the Settlement Statement/CDF that all disbursements have been paid correctly.
- Before recording, again verify documents for legal descriptions, signatures, and acknowledgments.
- Take responsibility for delegating certain processes.
Skills on Resume:
- Training and Mentoring (Soft Skills)
- Resource Management (Hard Skills)
- Coordination and Collaboration (Soft Skills)
- Organizational Skills (Hard Skills)
- Report Management (Hard Skills)
- Systems Improvement (Hard Skills)
- Closing Strategy Proficiency (Hard Skills)
- Verification and Compliance (Hard Skills)
2. Closing Agent, Integrity Title & Escrow, Marietta, GA
Job Summary:
- Facilitate loan closings by explaining the documents to customers and obtaining required signatures.
- Determine what requirements must be met before closing by analyzing the title insurance commitments, real estate contract and lender requirements.
- Prepare the more complex HUD-1 Settlement Statements for closings.
- Disburse closing funds and balance the file.
- Serve as a resource to realtors, buyers/sellers, lenders, builders, and other customers regarding closing procedures.
- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties.
- Complete compliance training and adhere to internal procedures and controls
- Report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
- Develop client relationships to ensure future real estate closing transactions.
- Assist customers and clients with all closing-related questions.
Skills on Resume:
- Customer Service and Communication (Soft Skills)
- Attention to Detail (Soft Skills)
- Financial Acumen (Hard Skills)
- Compliance Knowledge (Hard Skills)
- Problem-solving and Critical Thinking (Soft Skills)
- Relationship Management (Soft Skills)
- Technical Proficiency (Hard Skills)
- Training and Development (Hard Skills)
3. Closing Agent, Prestige Closing Solutions, Fort Collins, CO
Job Summary:
- Audit all move-in transactions within 72 hours of closing.
- Process all lease renewals in the Back Office.
- Approve commissions to be paid for all sales, leases and lease renewals based on a successful audit.
- Submit title work on all sales and new home leases to Snickfish for all states except Michigan.
- Prepare and submit Michigan title work on all sales and new home leases to the Secretary of State.
- Scan and file MSOs and titles once received in the name.
- Audit and approve brokered home listing in the Back Office.
- Need to be comfortable calling lenders and other parties to get the information needed.
- Expect to handle 20 – 40 files a month, and need to be conscious of deadlines.
- Determine requirements, clear titles, present closing docs, and more.
- Need to be polite and professional in communication
Skills on Resume:
- Attention to Detail (Soft Skills)
- Time Management (Soft Skills)
- Communication Skills (Soft Skills)
- Organizational Skills (Soft Skills)
- Auditing Skills (Hard Skills)
- Knowledge of Title Work (Hard Skills)
- Process Management (Hard Skills)
- Customer Service (Soft Skills)
4. Closing Agent, Guardian Title Agency, Albany, NY
Job Summary:
- Complete understanding of the escrow process determining which steps need to be taken to transfer title
- Conditions called for in the real estate contract, title search/commitment and lender instructions.
- Complete understanding of title search/commitment.
- Resolve title issues, determine corrective documents, etc.,
- Ensure clear title and the issuance of title insurance at the closing.
- Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure complete customer satisfaction.
- Conduct closing with customers, Realtors and lenders.
- Before file disbursement, confirm the file is balanced and all funds have been collected.
- That all taxes, HOA, or any delinquencies, payoff amounts, including all applicable interest, have been collected.
- That all documents are checked for accuracy and correct signatures, acknowledgments and legal descriptions have been affixed.
Skills on Resume:
- Escrow Process Knowledge (Hard Skills)
- Contract and Commitment Analysis (Hard Skills)
- Title Search and Commitment Expertise (Hard Skills)
- Title Issue Resolution (Hard Skills)
- Document Management (Hard Skills)
- Closing Conduct (Soft Skills)
- File Balancing and Fund Collection (Hard Skills)
- Accuracy and Compliance (Hard Skills)