CLINICAL COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: August 6, 2024 - The Clinical Coordinator with an advanced healthcare degree and extensive experience in hospital and ambulatory care settings, possesses strong business acumen in project planning and management. This role requires proficiency in the medical device, health IT, and pharmaceutical industries along with superior verbal, written, and organizational skills. Certified as a National Registry Paramedic with additional licensure and endorsements, the coordinator is well-versed in advanced life support and critical care paramedic training.

Essential Hard and Soft Skills for a Standout Clinical Coordinator Resume
  • Patient Care Coordination
  • Medical Terminology
  • Healthcare Regulations
  • Electronic Health Records
  • Clinical Documentation
  • Treatment Planning
  • Quality Assurance
  • Budget Management
  • Staff Scheduling
  • Medication Administration
  • Communication
  • Leadership
  • Problem Solving
  • Empathy
  • Team Collaboration
  • Time Management
  • Decision Making
  • Adaptability
  • Conflict Resolution
  • Attention to Detail

Summary of Clinical Coordinator Knowledge and Qualifications on Resume

1. BS in Nursing with 6 years of experience

  • Experience in hospice or home health care 
  • Experience in direct care of patients with life-limiting illnesses
  • Related experience includes oncology, family medicine, internal medicine,  geriatrics, medical-surgical, and/or case management
  • Appropriate state RN licensure. 
  • Current Basic Life Support for Healthcare Provider (BLS)
  • Ability to provide direct patient care, demonstrate excellent nursing skills, judgment, and understanding of Hospice philosophy. 
  • Excellent verbal and written communication skills, and problem-solving skills. 
  • Ability to prioritize, organize and handle varying and unpredictable situations such as emergencies or crises. 
  • Ability to interpret information to identify each patient’s requirements for care relative to his/her age-specific needs. 
  • Must be flexible, adaptable to change and able to apply problem-solving skills and critical thinking skills. 
  • Ability to interact effectively with diverse individuals at all levels of authority, in teams and on committees. 

2. BS in Healthcare Administration with 3 years of experience

  • Knowledge of nursing and pharmacy procedures and standards of practice, both general and specific, to the specialties of infusion and enteral therapies. 
  • Must have computer experience and have reliable transportation to and from all work-related assignments and activities. 
  • Must be flexible to travel between different locations in all weather conditions and on roads in varying degrees of repair.
  • Ability to work in an environment containing distractions and interruptions such as noise and telephone calls. 
  • Must be available for hours calls on a rotational basis
  • Working knowledge of medical terminology, ICD, and CPT coding
  • Good organizational skills, ability to communicate and work well in a team environment
  • Follow up promptly on open items
  • Able to effectively prioritize work daily
  • Microsoft Office Suite and EMR- clinical works
  • Strong skills with electronic health records and practice management systems

3. BS in Health Information Management with 5 years of experience

  • BSN from an accredited school of nursing 
  • Excellent customer service phone skills, able to respond calmly and effectively in high-pressure situations.
  • Excellent written, verbal and interpersonal communication skills.
  • Extensive knowledge of medical office procedures.
  • Working knowledge of basic computer programs including MS Office and EMR experience.
  • RN License in good standings and ability to work in a fast-paced environment
  • Experience assessing, troubleshooting, and making sound recommendations in a stressful situation
  • Excellent communication skills
  • Basic computer skills and ICU/CCU/ER/ or Med Surg experience
  • Experience in nursing with clinical leadership or management experience, preferably while working in a medical office setting.
  • Demonstrated ability to build trust and exercise influence in a complex, multi-departmental, and matrixed environment.

4. BS in Public Health with 3 years of experience

  • Have program-specific clinical experience
  • Knowledge of children with complex psychiatric illnesses
  • Computer literate including Microsoft Office and Internet Explorer
  • Ability to learn new software applications
  • Have working experience with IDD and behavioral health needs
  • Independent and organized work skills with strong communication and writing skills
  • Work-related experience working with individuals with intellectual and developmental disabilities, brain injury, youth placed at risk, etc
  • An equivalent combination of education and experience.
  • Licensure and training as required by the state such as CPR, First Aid, Behavioral Intervention Techniques, etc.
  • A reliable, responsible attitude and a compassionate approach.
  • A commitment to quality in everything

5. BS in Medical Laboratory Science with 4 years of experience

  • Have clinical/crisis intervention experience
  • R.N. clinical experience in an acute care setting.
  • American Heart Association CPR certified or able to be CPR certified within thirty (30) days of hire.
  • Previous hospital experience
  • Experience assisting in a hospital or medical office environment
  • Experience in phlebotomy and EKG and excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Experience and comfort with fast fast-paced environment and swift tactical change
  • Must demonstrate clinical skills in risk assessment, safety planning, and crisis intervention
  • Experience working in a technology and services environment

6. BS in Clinical Research with 5 years of experience

  • National nursing certification in the specialty at the time of hire/promotion or must be obtained within 6 months of hire/promotion into the role
  • Refer to Mandatory Certification Requirements P&P for required education/certification for various nursing specialties.
  • Demonstrated ability to create a culture focused on patient, physician and staff experience
  • Demonstrated capacity to multi-task and utilize critical thinking skills to identify and solve problems.
  • Experience with Epic to support operational and clinical activities
  • AHA BLS HCP Certification or equivalent
  • Have Clinical and Academic Health Care Experience
  • Charge Nurse experience or supervisory experience
  • Experience with similar patient populations in either an acute care setting or as applicable to the area of practice

7. BS in Health Services Management with 4 years of experience

  • LMSW and be able to get a 9.58 removal designation. 
  • Experience with homeless, street/subway homeless and MICA population
  • Supervisory experience and basic computer literacy 
  • Bilingual including Spanish, Polish, Russian, Chinese, Korean or another language. 
  • CPR training certification or willingness to take training classes in CPR.
  • Clinical study experience in Oncology and strong medical terminology understanding.
  • Experience in both small and large-scale project planning and reporting with strong communication and presentation skills.
  • Experience in providing training for both internal and external staff with a mentorship approach for less experienced colleagues.
  • Experience with EDC systems.
  • Knowledgeable in critical elements for success in clinical trials. GCPs, ICH, and Code of Federal Regulations.

8. BS in Health Sciences with 6 years of experience

  • Understanding of claimants' needs and appropriately responding in a caring manner when required
  • Excellent communication and interpersonal skills
  • Excellent planning and organization skills
  • Proficient in the use of the Microsoft Office package
  • Validated influencing skills to support the delivery of an excellent customer experience
  • Ability to maintain and develop working relationships
  • Experience in working effectively in a customer-facing environment
  • Resilience and ability to deal with setbacks constructively and work to resolve issues
  • Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and accurate.
  • Willingness to travel as required by the business to cover alternate ACs for absence

9. BS in Biology with 5 years of experience

  • Experience leading clinical studies and/or trials
  • Must be extremely detail-oriented and must be able to multi-task
  • Must be detail-oriented
  • Must have exceptional work ethic, organizational and communication skills
  • Extensive biological knowledge, preferably in omics technologies and microbiome
  • Prior interactions with the FDA on trial design and data submission
  • Experience leading FDA clinical trials (including IND filing)
  • Ability to thrive in a team setting with an interdisciplinary group including clinicians, biologists, data analysts, computer scientists, and leadership is essential
  • Understand medical terminology, biology background
  • Experience working with clinical professionals

10. BS in Biomedical Science with 2 years of experience

  • Experience in clinical research
  • Medical terminology exposure
  • Knowledge of GCPs, ICH guidelines, FDA, and other applicable country regulations.
  • Transferable skills in a related industry role
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Effective verbal and writing skills in English and local language
  • LPN with experience may substitute for an RN
  • Ability to work in a stressful environment under deadline situations.
  • Ability to communicate with coworkers and patients effectively.
  • Ability to use a computer and enter data in a medical management application.

11. BS in Nutrition and Dietetics with 4 years of experience

  • ICH-GCP Knowledge appropriate to the role
  • Excellent negotiation skills for CTCs in the finance area
  • Have behavioral health work experience.
  • Supervisory experience in a behavioral health setting 
  • Fluent in German and business proficiency in English (verbal and written) and excellent communication skills
  • Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines
  • Hands-on knowledge of Good Documentation Practices
  • Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships
  • Demonstrates commitment to Customer focus, both internally and externally
  • Able to work independently

12. BS in Psychology with 6 years of experience

  • Proficiency in MS Office and Internet applications
  • Service-oriented approach, flexible and proactive toward adapting to client needs
  • Ability to manage project activities with diverse groups and individuals
  • Must have superior attention to detail and excellent oral and written communication skills and the ability to excel in a team environment
  • Must have the ability to multitask and work to critical timelines and under pressure
  • Must have strong time management, and organizational skills
  • Ability to prioritize workload to the changing needs of the day-to-day business
  • Work precisely and in compliance with all procedures, rules and regulations
  • Must maintain strict confidentiality of sensitive data, records, files, conversations, etc.
  • Self-motivated and able to grasp new concepts and learn quickly

13. BS in Social Work with 5 years of experience

  • Independent licensure through AzBBHE and prior supervisory experience
  • Prior community behavioral health work experience
  • Experience working with AHCCCS System of Care
  • A fingerprint clearance card is required or eligibility to qualify to obtain one.
  • Effective time management, organizational and interpersonal skills, conflict management
  • Effective communication with external customers (e.g. sites and investigators)
  • High sense of accountability/urgency. 
  • Ability to set priorities and handle multiple tasks simultaneously in a changing environment
  • Proactive attitude to solving problems / proposing solutions
  • Good IT skills (Use of MS Office, use of some clinical IT applications on computer) and ability to adapt to new IT applications. Strong MS Excel skills
  • Behavioral Competency Expectations

14. BS in Health and Wellness with 3 years of experience

  • Demonstrated competency in BLS (Basic Support Life)
  • Planning, organization, prioritization and time-management skills
  • Strong interpersonal, oral and written communication skills, including presentation skills
  • Ability to work with others in a team environment and to communicate in laymen’s terms at all levels of the organization
  • Ability to work on multiple projects at the same time
  • Strong customer service skills and follow-up skills
  • Strong analytical and quantitative skills
  • Leadership skills and team-building and motivational skills
  • Research and teaching skills
  • Change management and demonstrated problem-solving skills
  • Proficient in Microsoft Suite (Excel, Word, Outlook, PowerPoint)

15. BS in Health Policy and Management with 4 years of experience

  • Graduate of an accredited school of professional nursing or a school accepted for candidacy status from an accrediting body
  • Current RN licensed and Basic Cardiac Life Support (BCLS)
  • Lean Six Sigma background 
  • Previous nursing experience in area of specialization
  • Demonstrates superior knowledge/expertise in their area of specialization
  • Ability to maintain national certification in area of expertise 
  • Maintains competent nursing skills level to ensure the provision of safe quality patient care
  • Ability to speak and hear sufficiently well to effectively communicate and work well with people in a professional manner.
  • Demonstrates good listening skills in phone and direct personal contact.
  • Exhibits good telephone skills, including identification of department and self

16. BS in Human Services with 3 years of experience

  • Ability to plan and organize and good communication skills
  • Demonstrated knowledge and responsibility through references from education and/or job experience
  • Working knowledge of personal computers and data-based programs
  • Work schedules include day, evening, weekend and holiday on-call rotation
  • Supports practice of TTO based on activity and census
  • Provides extra coverage in times of short-staffing, call-offs, or emergencies.
  • Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
  • Ability for continuous learning and positive self-image
  • Presenting with impact and team-oriented
  • Education level necessary to obtain required licensure and certifications.

17. BS in Allied Health with 1 year of experience

  • Current RN license
  • Experience in a healthcare environment
  • Experience within the Health Care Industry
  • Customer Relationship Building
  • Perseverance & self-driven and strong interpersonal skills
  • Time management & organizational skills
  • Comply with regulations and standards and protect Baxter’s public reputation
  • Experience with paramedic program accreditation requirements under CAAHEP/CoAEMSP
  • Computer skills and ability to maintain confidential information.

18. BS in Community Health with 3 years of experience

  • Advanced healthcare degree and/or certifications (MSN, PharmD, CNP, CRC, etc.)
  • Previous hospital and/or ambulatory care setting hands-on patient care experience
  • Medical device, health IT, or pharmaceutical industry experience 
  • Strong business acumen in project planning and management
  • Strong verbal, written, and organizational skills
  • National Registry Paramedic certification and Montana Paramedic licensure
  • Montana endorsement for the lead instructor, or ability to obtain within six months
  • American Heart Association BLS, ACLS and PALS instructor, or ability to obtain within six months of hire
  • NAEMT PHTLS and AMLS instructor, or ability to obtain within six months of hire
  • Critical Care Paramedic Certification

19. BS in Nursing with 4 Years of Experience

  • Must be able to interact with staff, patients, and physicians.
  • Be able to identify need for urgency and/or overbook.
  • Able to schedule teleconferences, meetings, Zoom, Team, WebEx etc. with accurate, detailed information including contact information, address, topic etc.
  • General knowledge of laboratory products and testing processes will be beneficial in this role to design supply chain processes. 
  • Possesses extensive knowledge of laboratory products, associated contract compliance, and acts as a liaison for product conversion. 
  • Demonstrate leadership, develop teamwork and function as a contributing member of the team.
  • Must have excellent interpersonal skills, verbal and written communication skills.
  • Multi-tasking skills

20. BS in Health Administration with 6 Years of Experience

  • Person(s) with knowledge of dry eye and related procedures/insurance highly considered.
  • Excellent organizational, verbal and written communication skills.
  • Professional maturity, appearance, and demeanor 
  • Ability to work independently and handle multiple tasks simultaneously.
  • Ability to manage one’s time efficiently and effectively.
  • Ability to establish priorities, critical thinking.
  • Be a team player, Typing/Dictation skills.
  • Advanced computer skills including PowerPoint, Excel, Word, etc.
  • Knowledge of medical terminology/use of EPIC/SAP systems.
  • Knowledge of medical insurance requirement.

21. BS in Public Health with 3 Years of Experience

  • Ability to read, writes, understand and speak English in a clear and concise manner.
  • Communication and interpersonal skills to work effectively with a wide variety of individuals.
  • Ability to use basic data entry and retrieval systems.
  • Ability to organize information and teach others.
  • Analytic ability to collect and organize information, identifies problems and trends, and formulates and implements corrective plans or programs.
  • Ability to coordinate, prioritized, and allocates resources.
  • LMHC, LICSW, BCBA credentialed strongly 
  • Experience serving individuals with intellectual and developmental disabilities.
  • General clinical experience in hospital setting or clinical experience 
  • One that is self-driven, action-oriented, and focuses on relationship building will be most successful.

22. BS in Healthcare Management with 2 Years of Experience

  • Knowledge of local, state, and federal laws. 
  • Ability to supervise business functions. 
  • Communicates with other university departments, personnel, and other agencies. 
  • Excellent organizational skills, ability to work independently, and communicate well. 
  • Ability to travel usually within the state/region. 
  • Ability to learn new software, including Blackboard, DaVinci Leo, Aquifer, etc. 
  • Ability to thrive in a team setting with an interdisciplinary group including clinicians, biologists, data analysts, computer scientists, and leadership is essential
  • Understand medical terminology, biology background
  • Experience working with clinical professionals
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