CLAIMS ADJUSTER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jun 02, 2025 – The Claims Adjuster demonstrates strong decision-making skills, supported by thorough knowledge of crop insurance regulations, labor codes, and case law. This position excels in communication, customer service, and organization, with proven ability to resolve issues proactively and manage complex cases independently. This role collaborates effectively with vendors and team members, leveraging trust and influence to drive successful claim outcomes.

Essential Hard and Soft Skills for a Standout Claims Adjuster Resume
  • Claims Investigation
  • Claims Adjustment
  • Claims Processing
  • Reserve Setting
  • Claims Adjudication
  • Coverage Verification
  • Liability Determination
  • Report Completion
  • Contract Interpretation
  • Claims Analysis
  • Settlement Negotiation
  • Customer Communication
  • Legal Collaboration
  • Team Collaboration
  • Process Improvement
  • Issue Resolution
  • Client Coordination
  • Stakeholder Engagement
  • Decision Making
  • Continuous Learning

Summary of Claims Adjuster Knowledge and Qualifications on Resume

1. BS in Insurance and Risk Management with 4 years of Experience

  • Excellent organizational and time management skills
  • Effective and efficient at multitasking
  • Courteous and professional telephone manner
  • Proficient with the MS Office suite of products
  • Ability to analyze overall damage to determine procedures for repair
  • Ability to determine the extent of direct/indirect damage and direction of impact
  • Ability to build estimates according to GAA standards, using Audatex and Mitchell-on-Demand estimating software
  • Understanding of London Market Claims systems
  • Knowledge of Lloyd’s Claims Principles & Minimum Standards
  • Competent in the CLASS/ECF system

2. BA in Business Administration with 3 years of Experience

  • Able to make decisions using sound judgment.
  • Knowledge of crop insurance regulations, policies, procedures and best practices.
  • Knowledge of labor code and case law, and the capability of working independently on complex cases within company procedures and statutory guidelines.
  • Exceptional written and verbal communication skills.
  • Exceptional customer service skills.
  • Ability to anticipate problems and resolve issues proactively.
  • Computer skills and knowledge of relevant software.
  • Exceptional organizational and time management skills.
  • Strong collaboration skills and the ability to partner with vendors, team members and managers to move files to a positive conclusion.
  • Ability to gain trust, gain support and influence others.

3. BS in Finance with 4 years of Experience

  • Knowledge and understanding of FSA procedures and TCF initiatives
  • Knowledge of the insurance market
  • Extensive technical knowledge within the adjusting arena
  • Understanding of Client SLA compliance/productivity/quality requirements
  • Proficient working knowledge of scoping software and hand-held device use.
  • Experience in setting and achieving goals set along with the ability to work closely with defense counsel, and effectively manage litigation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively write routine reports and general correspondence.
  • Ability to speak effectively with customers and/or employees of the organization.
  • Ability to speak and read Spanish
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