CHANGE MANAGEMENT JOB DESCRIPTION

Change Management Analyst

Create and implement change management strategies and plans for complex, large-scale IT projects; identify, analyze, prepare risk mitigation tactics and manage anticipated resistance

Assess the current state how change impact occurs, and develop/complete change management assessments to ensure employee readiness, adoption, and usage of IT solutions

Create key change management project deliverables (plans and content/materials) related to communications, sponsorship, coaching, training, and resistance management to identified stakeholder groups

Collaborate with the IT PMO’s technical project managers and business sponsors to integrate a change management framework and activities into the project plans, track and report risks and issues, and manage project stakeholders

Define and measure project success metrics; monitor change progress and change load of the IT PMO project portfolio, project benefits, change management activities scheduled, completed and outcomes at both the individual and organizational levels

Coordinate efforts with other specialists and business units, including the organizational strategy and execution team, internal communications team, technical training and adoption team, and other IT PMO project teams

Ensure consistent, coherent presentation of IT projects for a variety of audiences communicating in multiple languages and cultural settings

With the technical training and adoption team, determine learning objectives and training approaches for employees; ensure training plans and content/materials are correct and consistently support learning objectives for each IT project

Support and coach senior leaders, people managers, project managers, and employees in their roles related to change initiatives

Facilitate meetings, deliver presentations, and lead training sessions as needed.

Change Management Analyst

Bachelor’s Degree or Masters’ Degree in Organization Psychology, Business Administration, or related field

Change management certification (CCMP, Prosci, or equivalent)

3+ years of experience managing best practice organizational change, leadership coaching, change management, communications, organizational development, and/or business readiness programs

Experience leading large-scale, multi-location organizational change efforts

Experience and knowledge of change management principles, methodologies, and tools

Proven track record of inspiring trust and moving stakeholders toward a common vision or goal

Ability to work effectively between business units and across all levels of the organization

Strong presentation, verbal and written communication skills with the ability to clearly articulate messages to a variety of audiences

Cloud-based ERP experience (Workday and/or Salesforce) preferred

Proficient with MS Office suite and video production software

Able to establish and maintain strong relationships with executive sponsors

Exceptional communication skills (written and verbal)

Meticulous attention to detail

Flexible and adaptable; able to work in ambiguous situations

Proactive, creative problem solving and root cause identification skills

Team player able to work collaboratively with and through others

Change Management Consultant

Accompany clients in the reflection and definition of their global change management strategy to define a tailor-made and "end-to-end" support

Contribute to the development and implementation of a change management framework (tools, models, guidelines)

Facilitate workshops with teams and stakeholders to identify impacts, risks and challenges;

Implement all change management levers to mobilize and engage key project stakeholders

Carry out change management activities including stakeholder identification, impact analysis, risk assessment on human and organizational aspects, implementation of communication and training plans and preparation/transition towards the implementation of changes

Coordinate activities and ensure the production of deliverables

Ensure the quality of deliverables and produce progress reports. Define and measure success criteria and track change progress for each project

Manage and track the progress of change management deliverables in conjunction with project governance, and ensure the integration of activities and deliverables into the overall project schedule

Propose action plans to achieve the set objectives in the face of unforeseen situations and potential risks

Take charge of business development opportunities and position our offers on the market

Change Management Consultant

Profile and required qualities

University degree, BAA, DESS, M. Sc., MBA

Proven experience of at least 2 years or more in change management, preferably in a consulting company, and you are willing to invest in order to enrich your expertise in change management in challenging projects and to quickly gain responsibilities

Good knowledge of change management methodologies, models, techniques and tools

Autonomy, adaptability, very good listening, analysis and synthesis skills, strong sense of customer service, good interpersonal skills, creativity and curiosity are essential assets

Ability to present in front of groups of all hierarchical levels;

French and English language (oral and written)

Change Management Coordinator

Analyze, investigate and review potential changes to the various contracted scopes of work as reflected on the purchase orders for owner furnished equipment

Appraise cost and schedule impact of potential changes by working with relevant discipline experts and developing the corresponding estimates per engineering, procurement, fabrication, construction, and CSU impact to compare against Contractor's submission

Assess deviations from base scope of work to determine the justification of the change

Coordinate multi-discipline reviews to evaluate potential changes to provide final recommendation for execution of the change

Prepare exhibits and other backup documentation for change order justification

Work with the cost control team, track the man-hours and costs of direct and indirect labor, materials, tagged equipment, subcontractors, etc., incremental delta as a result of executed changes

Budget and forecast costs related to change order work, work closely with project controls team in preparing monthly and quarterly forecasts and reporting

Change Management Coordinator

Ability to maintain discretion and confidentiality at all times

Understand and interpret contract documents and IFC drawings

Experience with tracking back charges between contractors

Computer knowledge and proficiency in Microsoft Office products

Understand the project estimate, cost report budgeting and schedule

Intermediate estimating skills and understanding of field operations

Proficient in reconciling potential changes against quantity reviews reporting

Strong written and verbal communication skills

Functions effectively as part of a team

Ability to develop and maintain relationships with stakeholders

Exhibits strong leadership qualities

Excellent time management and organizational skills

Strong decision making/problem solving skills with an ability to communicate complex issues to a non-technical audience.

Strong negotiation skills

Excellent understanding of cost reporting/forecasting

Exceptional attention to detail

Understand base scope of work and base estimate and cost report

Bachelor's Degree in Construction Management or Engineering

5+ years of relevant experience in cost analysis/estimating as related to change management

Change Management Consultant

Leading the Change Management workstream for a global Recruitment system implementation project

Leveraging experience and knowledge of how people and organizations manage change

Tailoring methodology and interventions to adapt effective change management throughout the organization, resulting in greater impact, adoption, and value realization of key initiative/s

Performing stakeholders’ analysis and change impacts assessment

Creating future-state process documentation by leveraging current project collateral, sitting in testing sessions, and collaborative discussions

Developing and executing a Change Management plan, including process documentation, communication, and training plans

Designing and executing Communications, to ensure the message reaches all impacted groups in partnership with HR and project stakeholders

Collaborating among diverse teams on a global, highly diverse scale

Planning and coordinating trainings, to ensure all users are properly prepared and trained

Measuring progress and effectiveness of change management activities and business readiness

Supporting people and functional groups in the adoption of change, use of new tools or new ways of working through hands-on work, and delivering tangible outcomes

Creating and delivering effective business engagement, communications, and learning deliverables

Reporting status on progress and risk/issue management and mitigation

Change Management Consultant

Preferred candidates will have a minimum of 10 years of experience in leading large-scale and complex transformative programs.

Consulting background is a plus.

Relevant experience in change management related to transformation programs (stakeholder assessment, change impact analysis, organization design, communication planning and execution, training support and business readiness)

Excellent English communication skills (written & spoken)

Excellent interpersonal and written/verbal communications competencies

Demonstrated ability to manage time and multiple commitments/priorities simultaneously

Demonstrated ability to work in a “lean” environment independently and with minimal to no supervision

Proven ability to work creatively and analytically in a problem-solving environment

Demonstrating strong bias for action (“doing” and not just managing)

Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel, Project)

Proficiency with diagramming applications such as Visio and Lucidchart

Bachelor’s degree required.

Change Management Manager

You will be instrumental in shaping the employee journey and fostering a new culture towards Servant Leadership.

Manage and execute integrated projects from start to finish, serving as the primary point of contact between all teams to ensure deliverables & components are on track and within scope.

Track and communicate project status, risks, and emergent issues that are readily accessible and current. Ensure shared understanding of project goals and success criteria across the project team. Maintain comprehensive project documentation, including file management and structure

Act as focal point of contact to the front liners enrolled into specific programs to provide them with guidance and mentoring, support them addressing any work-related challenges and ensure they get the right experience that would set them up for success.

Analyze and solve problems related to projects, including identifying better ways of working for existing processes.

Communicate and collaborate closely with key stakeholders within the HR community and the business to provide information required and ensure projects’ success

Challenge conventional thinking by fostering a culture of bold creative problem solving. Stay up to date on industry best practices and tools to identify shifting priorities and opportunities.

Host project meetings and deliver regular reports to communicate project status to stakeholders within and beyond the project team

Escalate and proactively demonstrate the ability to influence a recommended approach to resolve issues that serve as roadblocks and/or place project objectives at risk

Perform project close-out steps including identifying lessons learned and best practices to ensure the success of future projects and optimize the project management experience

Perform regular market visits and report back different observations, feedback, challenges coming from the ground that could be incorporated and/or addressed through existing or new initiatives.

Change Management Manager

3-5+ years of formal or informal project management experience or the equivalent of work

Ability to identify issues, know when to ask for help, and resolve problems quickly

Strong critical thinking skills to tease out the risks in plans, identify potential blockers, and ensure on time project delivery

Experience with Project Management tools

Proficiency in building presentations

An ability to bring levity and joy to projects

Strong stakeholder management, aiming for win-win solution

Excellent communication, influencing and presentation skills

Knowledge of retail & fashion business

Communicate with candor and value open debate to ensure the best ideas come to life, collaborating with stakeholders

Self-starter enthusiastic and pragmatic

Proficient in the English language

Change Management Specialist

Promotes the vision with a benefit framework linking the adoption to successful business outcomes.

Employs a structured CM methodology to facilitate change and promote dedication to adapt the change; tailoring this methodology to be culturally appropriate for the enterprise and team.

Prepares for change by assessing the magnitude of change and the organization’s change readiness.

Participates in communications strategy and plans to ensure all employees are fully aware of impending changes.

Applies technical and industry knowledge in the areas of Adult Learning, Change Management, Organizational Development and Learning & Development to drive experience-centric change strategies.

Performs quantitative assessment of change success and change adoption.

Solicits feedback from stakeholders to determine the success of CM activities and ensure that behavioral changes align with strategic objectives.

Build long-term business relationships with key partners and drive responses across the full lifecycle of the implementation for multiple initiatives.

Actively engage in the development and innovation of Change Management methodologies to support implementation and adoptions of various initiatives.

Plan and help measure the successful change adoption within the impacted departments.

Quantitative and qualitative analysis to implement data-driven change models.

Remain nimble and adaptable to build programs and strategies that can keep up with the evolving demands of our business

Support core portfolio processes related to collaborative planning and tracking

Ensure end results are of the best caliber with clearly articulated success measures and quantifiable benefits

Change Management Specialist

BS/BA degree. Marketing, Communications, Business, or Finance degree is desired.

2+years of CM hands-on experience.

6+ years’ experience.

Prosci/CM certification is preferred but not required.

Experience in cros-functional areas or participating of cross-function global initiatives.

Solid understanding of training methodologies, approaches, and tools.

Must be a solid teammate collaborates with colleagues in other locations.

Self-starter and determined to following through on commitments to delivering high quality work in a dynamic fast paced environment

Excellent demonstrable interpersonal skills and the ability to build relationships at all levels in the enterprise

Past experience supporting initiatives for change in ERP, SAP, or SAP Central Finance is helpful

Travel 10%

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