CHANGE BUSINESS ANALYST JOB DESCRIPTION

A Change Business Analyst translates organizational disruption into structured, executable plans. The role owns the analysis layer between what a business decides to change and how that change lands across people, processes, and financial systems. In practice, that means running Change Impact Assessments, coordinating month-end close activities under transformation pressure, and keeping stakeholder groups across delivery centres and trading units aligned on readiness. Execution here is not optional.

As the Change Business Analyst, you lead the assessment, planning, and embedding of change initiatives across business functions, ensuring that people, process, and financial reporting outcomes are delivered accurately and on time. You work across project teams, senior stakeholders, and third-party service providers, with scope spanning everything from trading operations to credit platform transformation.

Career Impact: Professionals in this role build demonstrated expertise across change management frameworks such as Prosci and financial controlling disciplines, a combination that is increasingly valued at the senior Business Analyst and Change Lead level.

Business Impact: The accuracy of month-end close coordination, UAT execution on credit platforms, and go-live readiness plans depends directly on the work this role produces for finance teams and risk stakeholders.

Growth Opportunity: The scope of this role - spanning requirements analysis, stakeholder engagement, and financial reporting oversight - creates a direct path toward Change Lead, Senior Business Analyst, or Transformation Programme Manager positions.

• Define Change Impact Assessments covering people, process, and system differences between current and future state operations.
• Coordinate month-end close activities across delivery centres, business teams, and third-party providers to meet reporting deadlines.
• Partner with senior stakeholders and finance functions to ensure major transactions and accounting issues are correctly understood and processed.
• Develop training interventions, communications plans, and adoption materials to support go-live readiness across impacted teams.
• Analyze business processes and document As-Is and To-Be process flows to support solution design and project delivery.
• Monitor business readiness and transition activities, tracking adoption against plan and escalating risks to the Change Lead.
• Review UAT test cases and support business users through testing, troubleshooting, and sign-off activities.
• Mentor junior Business Analysts in day-to-day delivery and professional development within the change programme.

• Bachelor's degree in Finance, Business, or a related field, or equivalent work experience.
• 3 or more years of business analysis or change management experience, with exposure to financial reporting or transformation projects.
• Demonstrated familiarity with change management principles and the people implications of organizational change.
• Solid understanding of finance and accounting principles, including reconciliation and balance sheet analysis.
• Experience coordinating multiple stakeholders across departments, geographies, or delivery models.
• Strong written and verbal communication skills, with the ability to convey financial or technical issues to non-specialist audiences.
• High accuracy and attention to detail, with the ability to work under deadline pressure across concurrent workstreams.

• Knowledge of recognized change management frameworks such as Prosci or equivalent structured methodologies.
• Experience in a trading organization, credit risk environment, or global finance operations context.
• Familiarity with project lifecycle approaches including Agile or Prince2.
• Proficiency in process mapping, requirements documentation, and business readiness reporting.

Change Impact Assessment completion rate, measured against programme milestone dates.

Go-live readiness score, reflecting the percentage of impacted teams cleared for transition.

Month-end close accuracy rate, tracking errors and late submissions across coordinated reporting cycles.

UAT defect resolution time, measuring how quickly business-raised issues are resolved before sign-off.

Stakeholder engagement coverage, tracking the percentage of identified groups reached through planned communications.

Typical tools: Spreadsheet and reporting platforms (commonly Excel and BW); process and project documentation tools (commonly Visio and PowerPoint).

• Base Salary Range: $80,000 to $110,000 per year depending on seniority and industry focus.
• Bonus: 8 to 12 percent annual performance bonus typical in financial services and consulting environments.
• Equity: not standard at this level; offered selectively at senior or lead grade.
• Health Benefits: medical, dental, and vision coverage standard across US employers in this sector.
• PTO: 15 to 20 days annually, plus federal holidays and sick leave provisions.
• Common Perks: Professional development funding, change management certification support, and hybrid work arrangements.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodations are available to applicants and employees with disabilities throughout the hiring process and employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Employment is contingent on successful completion of a background check. Candidates must be authorized to work in the United States.

The Change Business Analyst owns end-to-end closing processes and financial reporting for business change initiatives, ensuring accuracy across markets, delivery centres, and process towers. Working closely with senior stakeholders, Group Finance, and third-party service providers, this role enables reliable financial information and continuous process improvement across a large global organization.

Key Responsibilities

• Act as a business partner and subject matter expert, working closely with senior stakeholders to provide analytical and strategic support.
• Manage end-to-end closing processes, ensuring month end coordination and all activities are completed accurately and to deadlines.
• Coordinate with Group Finance to ensure accounting issues and major transactions are clearly understood and correctly processed.
• Work across markets, delivery centres and process towers to provide accurate financial information to business teams and third parties.
• Support and mentor Business Analysts in day-to-day activities and personal development.
• Prepare and review reconciliations and provide in-depth analysis of balance sheet account movements.
• Prepare and review monthly reports for third parties and provide critical analysis of variations.
• Manage data collection and handle queries from internal auditors, local stakeholders and Group Financial Reporting.
• Coordinate audit processes, including preparing and reviewing reports.
• Identify and deliver opportunities for standardization and continuous improvement.

Required Qualifications

• A recognized finance qualification.
• 5 years or more of Record to Report or Controlling experience in a large or global organization.
• Experience managing and mentoring teams.
• Solid understanding of finance and accounting principles, including complex transaction accounting.
• Cross-boundary experience including building relationships remotely and cross-culturally.
• Strong Excel skills and good working knowledge of SAP, BW and related systems.
• Great work organization, high accuracy and attention to detail, and ability to work under time pressure.
• English language proficiency required, both verbal and written.

Embedded within a trading organization, the Change Business Analyst facilitates the implementation, adoption, and usage of change initiatives by completing Change Impact Assessments and managing stakeholder engagement across the full change journey. Working closely with project resources and business leaders, this role accelerates go-live readiness and embeds long-term behavioral change across people, processes, and systems.

Core Functions

• Define the Business Change Strategy in line with the change initiative to effectively manage the change journey.
• Complete Change Impact Assessments to identify the delta between current and future state operations across people, process and system.
• Manage stakeholder engagement and communications activities including strategy definition, planning and execution.
• Identify training and development needs and develop training interventions including plans, materials and facilitation of delivery.
• Monitor and manage business readiness and transition activities to support a smooth go-live and transition to business as usual.
• Assist with the ongoing development and implementation of the business change approach for successful delivery.
• Support up-skilling of project resources to enable them to define and manage Business Change activities independently.

Qualifications and Experience

• Experience with change implementations, demonstrating familiarity with change management principles and people implications of business change.
• Experience in a trading organization or understanding of trading is highly desirable.
• Experience managing multiple stakeholders in complex business environments and delivering time-critical projects.
• Familiarity with project management approaches such as Prince2 or Agile and phases of the project lifecycle.
• Knowledge of Business Change frameworks such as Prosci is an advantage.
• Excellent IT skills including MS Office, Excel, Visio, PowerPoint and Project.
• Outstanding verbal and written communication skills, with ability to persuade, influence and negotiate.
• German and/or Russian language skills are desirable.
• Awareness of German and Russian working styles and culture is desirable.

Reporting to the Business Change capability owner, the Change Business Analyst shapes adoption plans and communications strategies for Internal Tech changes across Endava, ensuring impacted teams remain informed and engaged. Partnering with technical and project teams, this role advances Internal Tech's position as a strategic enabler by profiling stakeholder groups and measuring the success of change interventions.

Primary Duties

• Understand the change landscape within Internal Tech, identify and propose opportunities and recommendations.
• Work with technical and project teams to understand the impacts of incoming changes or projects.
• Devise creative adoption plans in line with change capability and Internal Tech strategy, implement plans and collect feedback.
• Build and own a communications plan for Internal Tech changes, ensuring timely delivery across existing and new channels.
• Prepare effective materials to support adoption and change activities including communications, articles, user guides and face-to-face activities.
• Work with the Business Change capability owner to ensure plans are aligned with Internal Tech and Endava strategy.
• Profile stakeholder groups across Endava to ensure effective change engagement.
• Report against identified activities regularly, measuring success of adoption plans and applying lessons learned.

Skills and Qualifications

• Bachelor's degree required.
• Minimum 2 years of experience in a people-facing role such as communications or support.
• Good understanding of the IT environment and experience managing multiple stakeholder needs.
• Experience devising and implementing effective adoption and communication plans is an advantage.
• Strong MS Word, Excel and Outlook skills.
• Strong problem-solving skills including analytical, logical, investigative and methodical approaches.
• Ability to communicate effectively at all levels in English and Romanian.

Sitting at the intersection of financial services and technology delivery, the Change Business Analyst supports the execution of transformation projects across the Credit Platform by leading requirements workshops, documenting As-Is and To-Be process flows, and conducting data analysis to address project dependencies. Operating across Risk, project management, and research functions, this role enables accurate solution design and successful delivery of Credit Platform change initiatives.

Duties

• Participate in requirements workshops and document business requirements from Risk users and stakeholders.
• Analyze business processes and capture As-Is and To-Be process flows.
• Review SIT plans, document UAT test cases and support business users in testing and troubleshooting.
• Perform data analysis and analyze systems to address dependencies for project delivery.
• Support project management by maintaining repositories, logging minutes and actions and assisting in follow-ups.
• Research evolving market solutions for Risk Management and prepare concept notes and research one-pagers.

Education and Experience

• University degree or diploma, preferably in Finance, Business or IT.
• 6 to 10 years of experience in Financial Services, preferably in a projects environment.
• Preferable knowledge of the Credit domain.
• Familiarity with SDLC lifecycle and Business Analysis best practices.
• Proficiency with MS Word, PowerPoint, Excel and Visio.
• Strong written and oral communication skills.
• Intellectual curiosity, drive to improve constantly and strong adaptability in a rapidly changing environment.