CASHIER JOB DESCRIPTION

A Cashier is the last employee a grocery or food-service customer interacts with before leaving the store. That moment shapes whether the visit is remembered as smooth or frustrating. In food retail, this role carries compliance weight that most customer-facing positions do not: accurate PLU and UPC entry directly affects Weights and Measures reporting, and adherence to HACCP food-safety protocols is a regulatory requirement, not a preference. The role sits on the Front End team, answering to a Front End Supervisor, and sets the pace of customer throughput across every shift.

As the Cashier, you process customer transactions accurately and efficiently while upholding food-safety, cash-handling, and regulatory standards that protect both customers and the operation. You work within the Front End team across varied shifts, supporting supervisors in managing customer flow and maintaining a safe, well-organized checkout environment.

Career Impact: Mastery of HACCP compliance and cashier variance policy builds a foundation that opens doors to shift supervisor and customer service lead roles within food retail.

Business Impact: Every transaction you process affects cash reconciliation accuracy and the customer's last impression of the store, directly influencing repeat foot traffic.

Growth Opportunity: Experience across food-handling regulations, loss prevention procedures, and POS operations expands your qualifications for broader retail operations and team lead tracks.

• Process customer payments including cash, checks, and card transactions, issuing correct change and receipts on every transaction.
• Scan items accurately using PLU codes and UPC barcodes to ensure correct pricing and inventory integrity.
• Monitor and manage customer flow at the checkout lane, coordinating with supervisors to reduce wait times during peak periods.
• Maintain workstation cleanliness and restock supplies including tapes, bags, and condiment areas between transactions.
• Comply with all applicable food-safety, sanitation, and Weights and Measures regulations throughout each shift.
• Report pricing errors, signage discrepancies, and inventory concerns to supervisors promptly and through established procedures.
• Participate in safety meetings, allergy and foodborne illness training, and hazard assessments as scheduled.

• High school diploma, GED, or equivalent work experience.
• 0 or more years of cashier or customer-facing experience, with demonstrated reliability in a high-volume setting.
• Basic math competency sufficient to count back change, reconcile a cash drawer, and correct entry errors.
• Ability to follow multi-step cash-handling and food-safety procedures consistently across every shift.
• Strong communication skills sufficient to engage customers respectfully and relay information clearly to team members.
• Physical ability to stand for up to 8 hours, lift up to 40 pounds, and perform frequent reaching, bending, and stooping.
• Flexible availability including evenings, weekends, and holidays.
• Willingness to complete required food-handling, HACCP, and safety certifications as directed.

• Prior experience in a grocery, food-service, or high-volume retail checkout environment.
• Familiarity with cashier variance policy (CVP) or equivalent cash-accuracy accountability frameworks.
• Knowledge of natural, organic, or specialty food products relevant to the store's product mix.
• Experience assisting in training peers on POS procedures or store standards.

• Cash drawer variance rate, reflecting accuracy of every shift's opening and closing reconciliation.
• PLU and UPC scan accuracy rate, measuring correct item entry across all transactions processed.
• Customer throughput time per transaction, indicating checkout lane efficiency during peak and off-peak periods.
• Cashier variance policy (CVP) compliance score, tracking adherence to the regional cash-accuracy standard.
• Safety incident reporting rate, reflecting timely documentation of accidents, hazards, and near-misses per shift.
• Typical tools: point-of-sale systems (commonly register-based POS and MPOS terminals); barcode scanning equipment.

• Base Salary Range: $14–$18 per hour, depending on location and experience.
• Bonus: Infrequent; occasional performance or attendance incentives at store level.
• Equity: Not typically offered at this level.
• Health Benefits: Medical, dental, and vision coverage; eligibility varies by hours worked.
• PTO: Accrued paid time off plus sick leave; varies by state and employer.
• Common Perks: Employee store discount, meal allowance during shifts, and schedule flexibility.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Successful completion of a background check is required as a condition of employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations are available to individuals with disabilities throughout the hiring process and in the performance of job duties. Candidates must be authorized to work in the United States.

The Cashier owns accurate cash register and POS operation across a food service retail environment, handling cash, check, and credit transactions while supporting setup, supply maintenance, and closedown of the retail operation. Working under Sodexo's account-based management structure, the Cashier delivers compliant, customer-focused checkout service that upholds HACCP food-safety standards and cash-handling policies across every shift.

Key Responsibilities

• Operate a cash register or equivalent and receive payments of cash, checks, and charges from customers, making change and issuing receipts or tickets.
• Ensure accurate ring of proper PLU for sale items and/or accurate barcode scan.
• Provide the highest quality of service to customers at all times.
• Maintain proper security of cash at all times.
• Understand and follow Sodexo cash-handling policies and procedures.
• Prepare for service before the meal and clean the dining room after the meal, including wiping tables, vacuuming, and cleaning chairs as needed.
• Set up and stock the beverage area, grab-and-go items, service ware, condiments, or other assigned areas as needed.
• Attend all allergy and foodborne illness in-service training and comply with all Sodexo HACCP policies and procedures.
• Report all accidents and injuries in a timely manner and comply with all company safety and risk management policies.
• Participate in regular safety meetings, safety training, hazard assessments, and designated training programs.
• Assist in locating, reconciling, and verifying the accuracy of transactions and operating peripheral equipment as needed.

Required Qualifications

• High School diploma, GED, or equivalent experience.
• 0 to 1 year of related experience.
• Basic math skills including calculating numbers, correcting entries, counting, and reconciling cash drawers/banks.
• Ability to use a computer and provide clear directions and respond to employees.
• Presents self in a highly professional manner; honesty and ethics are essential.
• Ability to maintain a positive attitude, communicate with professionalism, and maintain professional relationships with all stakeholders.
• Willingness to be open to learning and growing; maturity of judgment and behavior.
• Must comply with dress code requirements; must be able to work nights, weekends, and some holidays with flexible scheduling.
• Ability to work in a standing position for long periods, lift up to 35 pounds regularly and up to 40 pounds occasionally, and perform frequent reaching, bending, and stooping.
• Close and peripheral vision, depth perception, and ability to adjust focus with or without corrective lenses.
• Generally works in an indoor, temperate environment with moderate to loud noise; may be exposed to heat/cold during outside activities.

Reporting to Front End supervisors, the Cashier supports the checkout process across a grocery retail environment by performing all cash register functions, bagging groceries, and maintaining Customer Service displays in alignment with the regional Customer Service vision. Partnering with team members and supervisors to manage customer flow, the Cashier upholds Weights and Measures compliance, cashier variance policy (CVP), and health and sanitation standards to ensure a positive store image.

Primary Duties

• Provide excellent customer service and address needs of customers in a timely and effective manner.
• Assist supervisors in controlling customer flow and reducing waiting time for customers.
• Follow proper procedures for customer checkout, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
• Follow all cash handling procedures and meet regional cashier variance policy (CVP).
• Maintain a safe, clean, and well-organized working environment by changing tapes and ribbon, sweeping floors, and completing sweep logs.
• Ensure compliance with all applicable regulatory rules, Weights and Measures, health and sanitation requirements, and safe work practices.
• Operate and sanitize all equipment safely and follow established procedures to report errors in retail pricing or signage.
• Support global, regional, and store programs and answer department telephone calls promptly with excellent phone etiquette.

Skills & Qualifications

• Excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to team members and customers.
• Ability to follow instructions, sell proactively, and learn about natural and organic foods and products.
• Effective time management skills, strong work ethic, and integrity.
• Ability to work in a fast-paced environment with a sense of urgency
• Proficient in the use of tools and equipment, including box cutters.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Sitting at the intersection of cashier operations and administrative support, the Cashier/Caesars Rewards Administrative Assistant maintains the integrity of the Total Rewards customer database while providing clerical services to two or more managers or departments. Operating across a regulated casino environment, this position reconciles duplicate accounts, administers database updates, and ensures all cash and records processes meet the compliance standards required by a gaming business.

Duties

• Coordinate and process clerical work relating to department functions and prepare and maintain records, reports, and files as required.
• Answer incoming calls and provide appropriate information to callers and in-person visitors.
• Assist in planning and executing team meetings and celebrations
• Deliver and restock product ordered to proper areas.
• Maintain integrity of database, customer information, and processes in relation to the Total Rewards customer database.
• Update all system codes interfacing with the customer database and communicate changes to all pertinent departments.
• Review and correct incorrect addresses and other customer information in the database.
• Maintain, monitor, and communicate Name and Address data entry standards.
• Process daily combined reports for multiple accounts, review and manage Suspense Holding Account, and administer Aliases and centralised mailboxes.

Requirements

• One year of related experience required, casino cage and/or loyalty marketing program experience preferred.
• Knowledge of Microsoft Office software including Excel, Word, and Access, above average computer skills with knowledge of character-based and GUI software systems.
• Good interpersonal, communication, and organizational skills with strong attention to detail.
• Fluent and literate in English.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and adheres to all regulatory, company, and department policies and procedures.

Embedded within a client-facing beauty retail environment, the Cashier delivers friendly, professional, and knowledgeable service to all clients in a support capacity, completing transactions accurately and efficiently while suggesting complementary products. Working closely with supervisors, managers, and fellow consultants, the Cashier builds client loyalty through attentive checkout interactions and supports store integrity through loss prevention, inventory compliance, and merchandising standards.

Core Functions

• Complete transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary.
• Process returns and exchanges in a courteous manner.
• Engage clients in appropriate conversation while completing transactions and provide gift-wrapping when required.
• Provide basic store and product information to clients as needed.
• Assist in training other cashiers and consultants on POS and MPOS systems.
• Assist in maintaining standards of cleanliness and organization within the cashier zone and support SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss and comply with all cash handling and related procedures.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues and concerns to supervisors and managers.
• Ensure compliance with sampling policies, procedures, and inventory control.

Qualifications & Experience

• High school graduate or equivalent.
• 1–2 years of retail or client service industry experience in a fast-paced environment.
• Previous cash handling or cashier experience preferred.
• Comfortable engaging clients in conversation at the cash area.
• Effective time management, problem-solving, and communication skills.
• Ability to multi-task while providing professional and outstanding client service.
• Flexible availability including evenings, weekends, and holidays is essential.
• Ability to work in a fragrance-filled environment, lift and carry up to 50 pounds, and bend and stretch to stock shelves.

A key member of the food and beverage service team, the Cashier is responsible for timely, efficient, and accurate cash and credit card transactions while setting up, maintaining, and cleaning their workstation throughout each shift. Collaborating with co-workers and management to enforce service, sanitation, and cash control standards, the Cashier ensures compliance with state and city health requirements for food handling and alcoholic beverage service.

Functions

• Be responsible for the delivery of all orders taken and secure payment for all transactions.
• Practice good standards for service, sanitation, and product and food quality; develop and enforce those standards.
• Interact with co-workers to assure compliance with company service standards, inventory, and cash control procedures.
• Provide exceptional customer service at all times.
• Perform workstation setup, maintenance, and cleaning duties as required.

Experience & Qualifications

• All applicants must be at least 18 years of age; high school diploma or equivalent preferred.
• At least one year of cashier experience or three months of experience in a high-volume facility.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Strong attention to detail, organizational skills, and elevated time management and prioritization abilities.
• Ability to multitask in a fast-paced, team-oriented setting and communicate effectively with management and staff.
• Must be flexible to work extended hours including late nights, weekends, and holidays.
• Ability to lift and carry items up to 30 pounds and perform constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods
• Must follow all safety policies and complete required safety training.

Accurate allocation of client funds across multiple systems depends on the Cashier, who ensures full compliance and control of client monies while meeting all allocated SLAs, KPIs, and deadlines within a property and asset management business. Based within the Cashiers Team and collaborating daily with the Client Accounting Team, the Cashier delivers timely cash reconciliation, Suspense Holding Account management, and tenant remittance resolution that keeps the wider operation on schedule.

Accountabilities

• Ensure all allocated SLAs, KPIs, and deadlines are successfully met.
• Allocate and balance all income received into accounts under management.
• Ensure full compliance and control of client monies.
• Support and assist colleagues within the Cashiers Team, Client Accounting Team, and wider Property and Asset Management business.
• Identify, allocate, and update cashier records for incoming monies and maintain reports.
• Assist with cash allocation of client funds across multiple systems and call tenants for remittance and allocation advice.
• Review and manage Suspense Holding Account and administer Aliases.
• Review and maintain centralised mailboxes.

Technical Qualifications

• Experience working within a Cash Team where controls around client monies are a prerequisite.
• Accustomed to working in a business culture that promotes adherence to procedures and controls, including tight banking deadlines and high volumes during peak periods.
• Excellent computer skills including Microsoft Office (Outlook, Excel, Word), intermediate Excel skills including pivot tables and v-lookups.
• Excellent numerical and investigation skills with strong attention to detail.
• Ability to work under pressure while maintaining key control and process functions.
• Ability to work as part of a team while advancing on own merit; proactive, self-motivated, and effective time management skills.