• Facilitate interview and resume workshops
• Review, assess resumes, and create targeted resumes
• Provide career advisement and guidance and assist in developing employment plans
• Gain knowledge of current job openings and recruitment calendar
• Direct appropriate candidates to recruitment events and/or to the account management team
• Learn and utilize select websites and required protocols
• Identify candidates’ eligibility for specific job openings
• Direct customers in need of job readiness assistance to onsite and offsite services
• Direct customers with self-identified barriers to employment to appropriate partner services
• Perform data entry of customer information
• Facilitate orientation to new customers
• Handle initial assessment as per funder guidelines
• Collect and review customer information forms
• Understand and assist customers with assessments, procedures, and application

Skills: Workshop Facilitation, Resume Assessment and Customization, Career Counseling, Recruitment Coordination, Digital Proficiency, Eligibility and Placement Assessment, Data Management, Customer Orientation and Assessment

• Assist the youth in identifying employment and education goals to create an achievable plan for success
• Identify, along with the youth, the specific skills required for employment and education while assisting the youth in harnessing these skills
• Maintain regular engagement with the youth to address barriers to success
• Train students in areas of career readiness and essential skill-building
• Coach youth to obtain quality employment leading to self-sustainability
• Support youth with retention once have gained employment to ensure that employment is maintained through discharge
• Assist with the workforce team in developing community, education, and employer partnerships that support the goals of youth.
• Communicate and support the Program Manager and the Workforce Director to address issues surrounding participant employment and education goals.
• Utilize written computer-based documentation and database entry to record youth’s progress and goal achievement performance according to the policies and procedures
• Complete incident reports according to Pressley Ridge policies and procedures
• Carry and respond to the cellular phone in a timely manner during work hours
• Attend all meetings and events relative to the progress
• Respond to the youth’s needs based on the level of self-sufficiency and established goals

Skills: Goal Setting and Planning, Skills Development Coaching, Engagement and Support, Career Readiness Training, Employment Coaching, Partnership Development, Communication and Coordination, Documentation and Reporting

• Assess a client's employment needs, interests, and abilities and develop a strategy to gain employment via working interviews, targeted vocational assessments, and/or standard job search practices.
• Develop sites for permanent employment.
• Work as part of a team providing job preparation training, including job search skills, interview skills, and job retention.
• Market a client's strengths and skills to employers.
• Develop relationships with employers to match hiring needs with clients' abilities.
• Effectively explain and promote supported employment to potential employers.
• Follow up on job leads quickly and efficiently.
• Provide retention and ongoing support to employed clients.
• Model appropriate behavior for clients.
• Arrange transportation for clients.
• Document daily tasks in case notes.
• Complete all required paperwork efficiently and on time.

Skills: Client Assessment and Strategy Development, Job Placement and Site Development, Job Preparation and Training, Employer Relationship Management, Marketing and Promotion, Follow-Up and Client Support, Documentation and Administrative Skills, Transportation Coordination and Behavior Modeling

• Encourage independence, while teaching Program Participants how to do different jobs
• Set up jobs/business stations with Program Participants, adapting
• Ensure that Business Owners follow proper rules and regulations for that business
• Provide great service to the customers of the Business Owners
• Encourage Program Participants to reach quality standards
• Helping individuals with disabilities find competitive employment in the community
• Ensure that all cash handling policies and procedures are followed
• Evaluate and coach a cohort of students through a career management curriculum
• Track, manage, and record student data and behavioral management in a database
• Develop, revise, and deliver content for Turn Pro seminars and webinars
• Collaborate with Turn Pro by MLT's Program and MLT’s Partnerships teams to understand the career opportunities available to undergraduates
• Identify, educate and prepare students for those opportunities

Skills: Job Training and Coaching, Workstation Setup and Adaptation, Regulatory Compliance, Customer Service Excellence, Quality Standards Management, Disability Employment Advocacy, Cash Handling Oversight, Student Development and Evaluation

• Guide a portfolio of job seekers through the full life-cycle of job search.
• Review cover letters, resumes, and other materials to ensure that are optimized and effective.
• Respond to queries from job seekers as come in through a variety of channels.
• Contribute to career preparation curriculum.
• Develop and lead workshops and webinars on elements of an effective job search strategy.
• Identify and triage obstacles impeding individual job searches.
• Proactively identify job seekers who need additional support and ensure that are supported.
• Contribute iterative improvements to the Career Services team in ways that increase the value that we deliver to graduates and the scale at which we operate.
• Identify patterns in external hiring processes, assess the impact on job searches, and drive action to prepare job seekers better.
• Assist participants in facing workplace challenges.
• Manage participant data and document service delivery.
• Incorporate motivational interviewing, trauma-informed care, restorative justice, cultural competence, and other best practices into program delivery.

Skills: Career Counseling and Coaching, Communication and Interpersonal Skills, Curriculum Development, Obstacle Identification and Triage, Program Improvement, Knowledge of Hiring Processes, Participant Management and Documentation, Cultural Competence and Best Practices

• Proficient in Microsoft Office products
• Ability to develop, evaluate, and implement a case management plan meeting all milestones
• Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for unique circumstances
• Excellent organizational, written, and verbal communication skills 
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to work as a team member, as well as independently.
• Shows the ability to deal sensitively with confidential material
• Strong interpersonal (verbal and written) communication skills
• Shows the ability to empathize with the individuals we serve
• Possesses organizational, multi-tasking, and prioritizing skills
• Possesses a strong work ethic and team player
• Ability to read and interpret documents such as safety rules, operating and procedure manuals
• Respect and honor diversity (race, religion, marital status, age, sexual orientation, color, creed, national origin, and abilities

Qualifications: BA in Psychology with 3 years of Experience

• Ability to participate fully, positively and productively in team meetings to assist in achieving the desired outcomes of the meeting
• Ability to display a positive, enthusiastic attitude at work, readily accepts directions and suggestions for improvement and adapts well to change in the work environment
• Ability to treat all co-workers with respect and in a manner that will promote teamwork, productivity and a positive working environment
• Ability to develop and maintain rapport and trust with co-workers, management and others. 
• Promotes positive relationships with co-workers, supervisors, state staff and other outside contacts. 
• Consistently displays a positive attitude.
• Ability to follow dress code guidelines to provide an appropriate role model and to represent quality services
• Understands organizational needs, organizes work to improve productivity and efficiency, makes efficient use of available resources, establishes job priorities and sets individual goals.
• Stays calm in challenging situations maintains a positive attitude and serves as a role model for individuals served and employees
• Ability to develop original ideas/solutions, and focus on continuous improvement & business efficiencies. 
• Ability to work independently to find solutions to problems. 

Qualifications: BA in Human Resources with 4 years of Experience

• Experience in providing workforce development/case management services for at-risk adult population
• Excellent organizational skills.
• Knowledge of Excel to track economic self-sufficiency data.
• Employment with MFS requires proof of vaccination or an approved Medical exemption
• Works effectively with diverse staff and service populations.
• Experience with low-income participants, and experience working with young adults.
• Strong commitment to leadership, empowerment, and skill building.
• Have a valid Ohio driver’s license, safe driving record and proof of insurance required.
• Requires typing and computer literacy, including Windows applications and advanced knowledge of Microsoft Word, Excel, and Outlook, E-mail, and basic database usage required.
• Work is performed at the workplace or in the community. 
• Interacts verbally with coworkers, community partners, representatives from outside agencies, families, and potential participants.
• English reading and writing skills required.
• Exceptional phone presence necessary and attention to detail and confidentiality

Qualifications: BA in Sociology with 3 years of Experience

• Understand the theoretical knowledge of higher education issues such as student development, career counseling and the unique needs of non-traditional and students across a wide range of developmental stages.
• Maintain a deep understanding of careers typically pursued by business students and early career professionals and an in-depth understanding of the college recruiting process.
• Ability to engage with corporate recruiters to facilitate the successful recruitment of students.
• Excellent public speaking, interpersonal, verbal/written communication skills. 
• Ability to facilitate content in 1:1 settings to audiences greater than 50 individuals.
• Familiarity with virtual communication platforms such as Zoom, Microsoft Teams, etc. and comfort with leveraging platforms for virtual advising and facilitation.
• Ability to communicate with as well as develop and maintain relationships with students from a wide variety of social, ethnic and economic backgrounds.
• Excellent organizational and planning skills, including
• Ability to independently prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining the flexibility to re-assess and prioritize goals.
• Able to work with a high level of independence, perform under pressure, plan by anticipating problems and forecasting outcomes, and deal with difficult individuals while maintaining composure.
• Computer literacy, Microsoft software such as Word, Excel, Access and PowerPoint.
• Experience working with undergraduate students in a higher education setting.
• Experience with recruiting software programs such as 12Twenty, Handshake, simplicity, Taleo, Jobvite or similar platforms.
• Knowledge of and experience in data management and data visualization platforms such as Excel, Qualtrics, Tableau

Qualifications: BS in Counseling with 5 years of Experience

• Knowledge and understanding of the complexity of poverty and a familiarity working with issues of poverty
• Experience in cross-cultural 
• Strong interpersonal, written, and oral communication skills
• Proven ability to communicate with diverse audiences
• Strong organizational skills, attention to detail, high standards, initiative and follow-through
• Proven ability to motivate others and solve problems
• Team player who is willing to help other staff team members when needed
• Able to work creatively within a budget and use innovation to find ways of more effectively managing resources
• Experience in technology such as Microsoft Suite and Video Conferencing systems (such as Zoom, GoTo Meeting and/or Skype for Business).
• Experience in data collection, database management, report creation and analysis and ability to analyze data, interpret results and make recommendations.
• Experience in content planning/development.

Qualifications: BA in Communication with 3 years of Experience