CAFE SUPERVISOR RESUME EXAMPLE

The Cafe Supervisor leads the daily operations, managing food and beverage orders to ensure continuous customer satisfaction and exceeding expectations. This role involves driving sales targets, supervising the workforce for optimal performance, and stepping in as the Cafe Manager as needed. Additionally, the supervisor enforces HACCP and cleaning protocols, supports marketing initiatives, and ensures all employees are compensated fairly and prepared for career advancement.

Tips for Cafe Supervisor Skills and Responsibilities on a Resume

1. Cafe Supervisor, Gloria Jean's Coffees, Chicago, IL

Job Summary:

  • Assist in planning and setting up a café
  • Assist in developing, executing and reviewing the work processes and procedures
  • Oversee the café’s daily operations, plan and execute promotion initiative(s)
  • Assist in managing the café’s cost and revenue, preparing sales report for the Management’s review
  • Assist in planning and managing the manpower resources (e.g. staff roster, recruitment, training etc.)
  • Liaise with other departments on goods purchase, delivery and inventory audit
  • Supervise the cleanliness and ambiance of the dining environment
  • Building & managing the team in a fun but professional environment
  • Responsible for leading a store team to create a great experience for customers and employees
  • Conducting product knowledge training for new employees


Skills on Resume: 

  • Organizational Skills (Soft Skills)
  • Process Management (Hard Skills)
  • Promotional Strategy (Hard Skills)
  • Financial Management (Hard Skills)
  • HR Management (Soft Skills)
  • Supply Chain Management (Hard Skills)
  • Facility Management (Soft Skills)
  • Team Leadership (Soft Skills)

2. Cafe Supervisor, The Human Bean, Medford, OR

Job Summary:

  • Leads successful team in day-to-day operations
  • Manages food & beverage orders
  • Ensures customers’ expectations are continuously exceeded
  • Drives sales targets and ensures the café is on track to meet revenue and profit expectations
  • Supervises and directs workforce, i.e. making staffing decisions (i.e., hiring, training, evaluating, disciplining (with Ops), discharging and scheduling)
  • Ensures customer satisfaction and product quality always
  • Acts as Café Manager when this individual is absent or on break
  • Communicates company-wide and café-specific changes effectively in both written and verbal messages. 
  • Galvanizes support for upcoming change
  • Assists with and determine new marketing and sales activities within the restaurant.
  • Ensures all employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities
  • Ensures HACCP and cleaning procedures are always properly followed by all team members


Skills on Resume: 

  • Leadership (Soft Skills)
  • Food and Beverage Management (Hard Skills)
  • Customer Service Excellence (Soft Skills)
  • Sales Management (Hard Skills)
  • Human Resource Management (Hard Skills)
  • Quality Assurance (Hard Skills)
  • Delegation and Responsibility (Soft Skills)
  • Communication and Change Management (Soft Skills)

3. Cafe Supervisor, PJ's Coffee of New Orleans, New Orleans, LA

Job Summary:

  • Responsible for the daily operation of the café
  • Manage inventory level, movement and delivery schedule, conduct stocktaking regularly
  • Assist the Manager in overseeing the smooth day-to-day operation including preparation of roster, reports, training and quality assurance
  • Take orders from customers and serve food and beverage
  • Support Barista / Kitchen and assist in preparing food, coffee and beverage orders for customers
  • Control costs by keeping wastage low
  • Ensure that all staff are informed of the Company’s policies and are knowledgeable about the food menu, special items and etc
  • Introduce menu items, and promote brand image to customers
  • Ensure the daily cafe procedures are standard, such as conducting briefings and cashier checking
  • Ensure the cleanliness and hygiene of the café and tableware are properly in place and clean
  • Responsible for the day-to-day running of the Cornerstone Café. 
  • Supervising staff and ensuring they meet Bankstown Sports' exceptional customer service standards at all times. 


Skills on Resume: 

  • Leadership and Management Skills (Soft Skills)
  • Inventory Management (Hard Skills)
  • Administrative Skills (Hard Skills)
  • Customer Service (Soft Skills)
  • Food Preparation and Beverage Skills (Hard Skills)
  • Cost Control (Hard Skills)
  • Knowledge of Company Policies and Menu (Hard Skills)
  • Hygiene and Cleanliness Standards (Hard Skills)

4. Cafe Supervisor, Peaberry Coffee, Denver, CO

Job Summary:

  • Leading and maintaining the highest levels of customer service
  • Developing and coaching team members to deliver customer service excellence
  • Creating a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
  • Resolve member and guest complaints
  • Training, coaching, performance feedback, recommending and administering performance feedback
  • Ensure a safe working environment
  • Provide up to date information to members and guests on all Club services
  • Immaculate personal presentation and grooming
  • Stock handling and inventory management
  • Ensuring that the cafe achieves high standards of hygiene
  • Contributing to ideas on improving customer experience as a whole


Skills on Resume: 

  • Team Development and Coaching (Soft Skills)
  • Creating Positive Work Environment (Soft Skills)
  • Conflict Resolution (Soft Skills)
  • Safety Compliance (Hard Skills)
  • Product Knowledge (Hard Skills)
  • Inventory Management (Hard Skills)
  • Hygiene Standards (Hard Skills)
  • Customer Experience Enhancement (Soft Skills)
Relevant Information
Cafe Manager Resume Example
Cafeteria Worker Resume Example