BUILDING SERVICES MANAGER JOB DESCRIPTION

A Building Services Manager owns the mechanical, electrical, and hydraulic engineering package from design coordination through commissioning on commercial construction projects. That scope is precise. On a Tier 1 or Tier 2 contract, where MEP works commonly represent a third or more of a project's total value, weak package management surfaces as programme delays, failed statutory compliance sign-offs, and subcontractor claims that outlast practical completion. This role carries technical authority over multidisciplinary services engineering while simultaneously driving procurement strategy, CDM compliance obligations, and the subcontractor accountability chain on complex builds.

As the Building Services Manager, you coordinate the full MEP design and delivery programme on commercial construction projects, holding technical accountability for mechanical, electrical, hydraulic, and fire services packages from tender stage through commissioning handover. You work across project directors, MEP consultants, specialist subcontractors, and regulatory bodies, sitting within the main contractor's project leadership structure and answerable to the Project Director or Contracts Manager for programme and cost performance on each package.

Career Impact: Delivering multidisciplinary MEP packages on commercial builds valued at $50M or above establishes a track record that carries direct weight in Tier 1 contractor markets and positions experienced managers for Contracts Manager or Head of Building Services Engineering progression.

Business Impact: The quality of MEP coordination and commissioning you drive determines whether a building achieves regulatory sign-off on schedule - delays here affect the entire project's practical completion milestone and client handover.

Growth Opportunity: Exposure to Green Star, NABERS, and equivalent sustainability rating tools on commercial builds becomes increasingly bankable as net-zero obligations tighten across the construction sector, expanding your market value beyond standard MEP delivery.

• Lead the coordination of mechanical, electrical, hydraulic, and fire services packages across design, procurement, and installation stages.
• Manage subcontractor selection, tender analysis, and scope definition to secure technically compliant and commercially sound appointments.
• Review designer and contractor drawings for compliance with contract specifications, employer's requirements, and relevant building codes.
• Monitor installation works on site and enforce HSE and quality assurance standards throughout each project phase.
• Develop and maintain short-term, look-ahead, and commissioning programmes, adjusting sequencing to protect practical completion milestones.
• Assess subcontractor progress claims and variations, recommending approval or dispute resolution to the Project Director.
• Produce monthly MEP status reports and present package performance data at contract review meetings with project directors and clients.
• Mentor junior building services engineers and assistant managers, supporting their technical development and programme accountability.

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or equivalent work experience.
• 5 or more years of MEP package management experience, with demonstrated delivery on commercial construction projects at Tier 1 or Tier 2 contractor level.
• Proven ability to coordinate multidisciplinary building services - mechanical, electrical, hydraulic, and fire - across design and construction phases.
• Working knowledge of CDM regulations and statutory compliance obligations applicable to construction project delivery.
• Experience reviewing and coordinating MEP design drawings and specifications for compliance with contract requirements.
• Demonstrated ability to manage subcontractor programmes, assess claims, and drive package-level cost and schedule accountability.
• Strong written and verbal communication skills, with the ability to present technical and commercial information to project directors and clients.
• Recognised qualification in health and safety practice, such as IOSH Managing Safely, NEBOSH, or SMSTS.

• Experience applying sustainability rating tools such as Green Star, NABERS, ABGR, or BASIX on commercial construction projects.
• NVQ, HND, HNC, or CIBSE membership supporting formal recognition within the building services engineering discipline.
• Familiarity with value engineering methodologies applied to MEP procurement and design optimisation.
• Demonstrated experience managing MEP packages on projects valued at $50M or above, including final account close-out with clients and supply chain.

• Programme adherence rate on MEP packages, measured against agreed commissioning and practical completion dates.
• Subcontractor claim resolution cycle time, tracking how quickly assessed variations are recommended and closed.
• Number of statutory compliance defects identified at commissioning versus at final inspection, reflecting installation oversight performance.
• HSE incident frequency rate across supervised MEP works, measured per 100,000 hours worked on package.
• Monthly MEP status report accuracy, assessed by project directors against actual site progress at contract review meetings.
• Typical tools: project programming (commonly Asta Powerproject or MS Project); design review (commonly AutoCAD or Navisworks).

• Base Salary Range: $95,000 to $140,000 per year, depending on experience and project scale
• Bonus: Project performance bonus, typically 5% to 12% of base salary
• Equity: Not commonly offered; profit-share arrangements at senior contractor level occasionally available
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard
• PTO: 15 to 20 days annually, plus public holidays
• Common Perks: Vehicle allowance or company vehicle, professional membership support, site-based travel and accommodation allowance

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background check completion, including verification of construction industry credentials and any applicable licences, is a condition of employment for this role. All qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Candidates requiring workplace accommodations during the recruitment process are encouraged to make that need known. Applicants must hold valid authorisation to work in the United States.

The Building Services Manager owns the full service delivery lifecycle for automation technicians, from team leadership and technical sales support to customer relations and issue resolution, within the TDControls Service division. Working alongside Business Development and Service Partners, this role shapes team performance and drives customer satisfaction outcomes that directly support revenue and retention goals.

Key Responsibilities

• Provide leadership for the TDControls Service team, which includes recruiting, motivating, leading, and managing high-performing automation technicians to achieve team goals.
• Plan, schedule, and manage business objectives, delivering to agreed budgets, timeframes, and work commitments.
• Provide technical sales support for our Business Development organization encompassing pricing, technical, and customer development support for ongoing sales efforts.
• Build effective customer relations and customer satisfaction among our system end users by means of communicating with the customer and delivering service excellence.
• Take ownership of service-related customer issues and deal with these efficiently and effectively.
• Encourage Partner growth and development by demonstrating a strong commitment to continuous personal improvement for TDControls Service Partners.

Required Qualifications

• Undergraduate degree in Business Management, Construction Sciences, or Mechanical Engineering preferred.
• 5+ years of experience in a relevant field.
• Thorough understanding of large-scale building automation systems.
• Tridium, Siemens, or Distech product experience as a plus.
• Proficient in Microsoft Office products and general PC use.
• Excellent written, oral, and interpersonal communication skills with a strong people-focused approach.
• Strong organizational skills with keen attention to detail.

Embedded within project delivery teams, the Building Services Manager coordinates across M&E consultants, IT cabling specialists, and M&E contractors to manage procurement, installation quality, and commissioning strategy on commercial, retail, and hospitality fit-out projects. Working closely with facilities management teams and multinational corporate clients, this role delivers seamless system handovers and ensures building services installations meet project and operational standards.

Core Functions

• Coordinate between M & E Consultants and project teams.
• Assist with the selection and procurement of M & E and IT cabling consultants.
• Oversee the quality of installations.
• Liaise with different parties and chair meetings with the M & E contractors.
• Organise teach-ins and handover of building services systems and installations to the building facilities management team upon project deliveries.
• Set strategy for commissioning and testing regimes.

Qualifications & Experience

• Degree or Diploma in Building Services Engineering or a similar qualification.
• At least 8 years of relevant experience in commercial, retail, hospitality, or office fit-out projects, preferably with multinational corporate exposure.
• Proficient in written and spoken English and Chinese.
• Computer literate with essential IT skills.
• Good communication, interpersonal, and negotiation skills.
• Ability to work within tight deadlines.

Reporting to the project leadership team, the Building Services Manager leads design management, coordination, and commissioning of Mechanical, Electrical, and Hydraulic services packages across complex commercial construction projects valued at $50M or above. Partnering with subcontractors and internal delivery teams, this role drives compliance with statutory legislation and HSE standards while managing procurement and scheduling to keep projects on time and within scope.

Primary Duties

• Manage design for building services packages across the project, including Mechanical, Electrical, and Hydraulic.
• Oversee coordination, installation, and commissioning of building services.
• Manage programming, scheduling, and subcontractors.
• Handle procurement and value engineering.
• Oversee HSE and QA on site.
• Assist with delivery in conjunction with the project team.

Skills & Qualifications

• Relevant degree in Engineering, Construction Management, or a related field.
• Minimum 5 years of experience with a Tier 1 or Tier 2 head contractor or Tier 1 subcontractor.
• Proven experience managing complex building services packages on commercial construction projects valued at $50M or above.
• Experience with installation, maintenance, and testing of Mechanical, Electrical, and Hydraulic building services.
• Sound understanding of statutory legislation including the OHS Act, Building Code of Australia, and relevant Australian Standards.
• Strong communication and leadership skills with the ability to manage multiple internal and external stakeholders.

Sitting at the intersection of facilities operations and vendor management, the Building Services Manager oversees all maintenance, repair, and building systems functions, including HVAC, elevator, and fire safety, for a corporate office facility. Operating across hands-on repair work and administrative responsibilities such as budget tracking and contract negotiations, this role links internal customers with the maintenance team to ensure consistent, professional service delivery.

Duties

• Develop and maintain vendor and contractor relationships, including participation in contract negotiations.
• Ensure processing of all payments made to vendors for facility maintenance and miscellaneous office service purchases.
• Schedule and execute all maintenance at the corporate office and maintain the department budget sheet.
• Assemble, install, repair, and replace furniture, systems, locks, and hardware as needed.
• Act as a link between internal customers and the maintenance team to ensure prompt and professional service delivery.
• Execute orders for office furniture and equipment and perform basic janitorial tasks as necessary.
• Support the Facilities and Office Services teams with furniture moves, rearrangement, setup, and additional tasks as needed.

Requirements

• High School Diploma with some college preferred.
• Minimum 5 to 7 years of experience managing a fast-paced office building.
• Experience in facilities management including purchasing responsibilities in an office environment.
• Background in electrical, plumbing, HVAC, carpentry, drywall, and painting.
• Proficient in Microsoft Word, Excel, and Outlook, as well as standard office equipment.
• Ability to make quick decisions, improvise, and deliver consistent high-quality service to demanding internal clientele.

A key member of the construction project team, the Building Services Manager leads end-to-end delivery of service design aspects from procurement programming through installation, commissioning, and subcontractor supervision on large-scale commercial Green Star builds. Collaborating with clients, suppliers, consultants, subcontractors, regulatory bodies, and councils, this role ensures compliance with local building codes and sustainability rating tools while managing construction sequences and subcontractor claims to keep projects within time and cost requirements.

Functions

• Manage the delivery of service design aspects of a construction project in accordance with the design brief.
• Establish, monitor, and manage the service design and procurement program.
• Manage the installation of building and critical services to ensure compliance with local regulatory bodies and the building code.
• Supervise construction works subcontractors through to project delivery.
• Plan construction sequences and safe working procedures.
• Review drawings, specifications, programs, and scope of works for each subcontractor package.
• Manage and assess subcontractor claims and recommend for approval, while consulting on the construction program and subcontractor deadlines.

Experience & Qualifications

• Tertiary qualifications in HVAC Mechanical Engineering, Building, trade qualifications, or equivalent experience preferred.
• Solid experience working on large-scale commercial Green Star builds.
• Strong technical knowledge across multidisciplinary building services, including mechanical, electrical, hydraulics, and fire.
• In-depth understanding of rating tools, including Green Star, ABGR, BERS, and BASIX.
• Experience in planning and managing construction programs.
• Solid analytical and problem-solving skills.
• Excellent verbal and written communication.

Delivering statutory compliance and operational continuity across a commercial site depends on the Interim Building Services Manager, who oversees PPM checks, facilities contracts, energy monitoring, and health and safety as Appointed Person. Based within the Technical Services function and reporting to the Head of Technical Services, this role builds financial forecasting discipline and embeds H&S policies site-wide to protect building performance and regulatory standing.

Accountabilities

• Ensure regular building inspections and routine PPM checks to keep all systems statutory compliant, operational, and free from hazards.
• Manage, monitor, and review all facilities contracts for quality and value, ensuring SLAs and KPIs are maintained.
• Work with the Head of Technical Services to oversee building-wide systems, ensuring full utilisation and complete documentation.
• Deliver building maintenance within the allocated budget and provide accurate forecasts for future maintenance spend.
• Act as Health and Safety Appointed Person, championing H&S policies, procedures, and legislation across the site.
• Monitor energy consumption and prepare energy reports for the Head of Technical Services and Director of Operations.
• Comply with all statutory requirements including safeguarding, GDPR, and health and safety.

Technical Qualifications

• NEBOSH Health and Safety certification required.
• Proven experience managing Facility Management Contracts in a commercial environment.
• Experience managing facilities teams with knowledge of current Health and Safety legislation and practices.
• IT literate with proficiency in Microsoft 365, Word, Excel, Outlook, Teams, and SharePoint.
• Excellent literacy, numeracy, and problem-solving skills with the ability to remain calm under pressure.
• Flexible and willing to take on varied tasks across different areas of the business.

As the Building Services Manager, this role leads strategic planning, estimating, and delivery for a multi-million-pound Core Projects programme of over 400 annual improvements and refurbishments across the UK portfolio, serving as both Functional Lead and Operational Lead for fabric operations. The capital and operational teams rely on this work to maintain optimised Capex and Opex budgets, develop a high-performing supply chain, and advance sustainability commitments aligned with global business strategy.

Leadership Responsibilities

• Lead strategic planning and estimating for the UK Core Projects programme, including Fixed Asset fabric maintenance, and plan resources and budgets to meet development strategy.
• Serve as Functional Lead for the multi-million pound Core Projects programme of over 400 annual improvements and refurbishments, adjusting the delivery model in line with business strategies.
• Manage a team of internal and external project managers for implementation of the capital programme and develop a high-performing supply chain.
• Serve as Operational Lead for Fabric Operation and Maintenance across the entire UK portfolio, managing budgets and teams of skilled operatives to optimise delivery against KPIs.
• Manage fixed Opex and Capex budgets against key performance indicators with a focus on value, and manage contracts with all external parties to recognised standards.
• Liaise with key stakeholders and senior managers on strategic deliverables, interrogating the feasibility and value of requests within the wider global estate.
• Act as subject matter expert on infrastructure improvements and refurbishments aligned with sustainability targets and public business commitments.

Position Requirements

• Higher National Diploma in Building Services or Electrical Engineering with 10 years of post-certification experience required.
• SSSTS (CITB) or equivalent Health and Safety training required, with electrical competency to IEE Wiring Regulations 18th Edition.
• Comprehensive understanding of Mechanical and Electrical Life Safety systems and a wide range of building services options and applications.
• Experience in managing specialist contractors and coordinating internal and external resources under pressure.
• Comprehensive IT literacy, including Outlook, Excel, and specialist workflow management software.
• Ability to respond, prioritise, and implement solutions under pressure.
• Strong leadership and strategic thinking at both project and divisional level.
• Full UK driving licence with no endorsements required.

Building Services Manager oversees end-to-end delivery of mechanical, electrical, fit-out, and refurbishment projects valued up to £5m, from scope definition through final account close-out, for a portfolio of high-profile corporate clients of a global principal contractor. The work directly supports full P&L accountability, QHSE compliance, and subcontractor tender management while embedding rigorous CDM process controls across every project stage.

Strategic Responsibilities

• Hold full accountability for managing the delivery of project works from scope definition through to final account close-out.
• Work with developers, designers, and subcontractors to define and document scope of work, and manage, run, and draw up tenders as required.
• Carry out full tender analysis of all subcontractor returns and appraise all subcontractor RAMS for suitability.
• Work within the CDM process as principal contractor, identifying, reducing, and managing all statutory and commercial risks.
• Ensure QHSE practices are fully embedded in each project and ensure full compliance with project management policies and procedures.
• Manage day-to-day operational aspects of projects, maintain full P&L accountability, and ensure all O&M manuals are complete before practical completion.

Knowledge Skills & Abilities

• Recognised technical qualification in mechanical or electrical engineering, construction, or a similar field.
• Recognised qualification in Project Management required, with CDM regulations knowledge essential.
• IOSH Managing Safely, NEBOSH, or SMSTS certification required.
• Minimum 5 years of proven project management experience in an M&E, construction, or interior fit-out environment.
• Proven experience running a P&L with strong commercial awareness and financial acumen.
• Demonstrable experience managing a team with strong influencing, negotiation, and deadline management skills.

The Building Services Manager produces end-to-end MEP project delivery from initial enquiry through tender preparation, on-site execution, and commissioning, coordinating with MEP, structural, and architectural consultants and the client's professional team. Reporting to project directors at contract review meetings, this role advances quality, health and safety, and budget performance across fit-out and interiors projects in the £1 to £10 million range.

Operational Focus

• Liaise with MEP, structural, and architectural consultants and the client's professional team to implement MEP requirements in accordance with client instructions.
• Review and coordinate design drawings and specifications to ensure compliance with project requirements, and agree on design deliverables with effective progress reporting processes.
• Perform and implement value engineering proposals and develop procurement strategies for subcontractors and suppliers.
• Select appropriate construction methods and vet and secure relevant subcontractors to complete works.
• Implement design, procurement, construction, and commissioning programmes, and monitor project budgets to ensure on-time and quality execution.
• Report on MEP works progress to project directors at contract review meetings and produce monthly MEP dashboards, while identifying risks and developing mitigating options.
• Oversee health, safety, and quality standards across all project stages, and oversee the review, initiation, and execution of contracts.

Professional Experience

• NVQ, HND, HNC, CIBSE, or equivalent qualification in Building Services required, with a stable track record at a Tier 1 contractor.
• Experience working on fit-out and interiors projects in the £1 to £10 million range.
• Expertise in tendering, contract negotiation, budget management, and resource management.
• Proficient in AutoCAD and Asta Powerproject.
• Strong skills in risk assessment, quality assurance, planning, and end-to-end project management and delivery.
• Effective communicator, negotiator, and influencer.
• Ability to work as part of a team at all levels and manage workloads independently.

Embedded within the Society's operations structure, the Building Services Manager oversees maintenance scheduling, budget management, and legislative compliance across leasehold and freehold properties to minimise plant downtime and disruption to Society operations and customers. Working closely with the Chief Financial Officer, letting agents, and the Society Secretary, this role advances energy reduction initiatives and maintains a compliant, well-managed property portfolio across all locations.

Key Deliverables

• Manage staffing in the Works department by scheduling works and determining priorities within budgetary and legislative constraints.
• Compile and manage maintenance budgets with the Chief Financial Officer and operate within agreed budgets.
• Compile and maintain a schedule of approved contractors, ensuring all Health and Safety requirements are met.
• Ensure compliance with Health and Safety, Environmental Health, and property-related legislation, and manage updates as required.
• Compile specifications, tender, and project manage all building works including extensions, refits, and refurbishments, and manage planning applications as appropriate.
• Work with letting agents to manage the residential property portfolio, and all required repairs and safety requirements, while ensuring insurance standards and conditions are maintained.
• Manage energy reduction initiatives with the Society Secretary and ensure effective communication across all department staff.

Background & Experience

• Credible management experience in a similar role or property environment.
• Experience in negotiating and managing supplier contracts.
• Strong IT skills with good general computer proficiency.
• Ability to communicate confidently with a variety of audiences and influence and motivate performance at all levels.
• Forward-thinking, proactive, self-motivated, and flexible.
• Ability to generate new ideas and work as an effective team player.
• Holder of a full driving licence.

Reporting to senior project leadership, the Building Services Manager leads installation coordination, commissioning programming, and compliance review across building services engineering works on assigned projects, with direct supervision of junior engineers and specialist contractor vetting. Partnering with clients, designers, contractors, and suppliers, this role builds high-quality engineering delivery outcomes and supports the career development of BSM, ABSM, and TBSM engineers.

Areas of Ownership

• Lead the management, installation, coordination, and relevant interfaces as a team.
• Attend and chair meetings with the client, designers, specialist contractors, and other team members.
• Contribute to regular project reporting and attend project meetings as required.
• Review designers' and contractors' drawings for completeness and compliance with contract requirements.
• Check ongoing installation for compliance with contract specifications and drawings.
• Plan and execute building services engineering commissioning and produce short-term, look-ahead, and strategic commissioning programmes.
• Deliver building services engineering works on assigned projects and supervise junior engineers, vetting their reports and programmes.
• Vet and propose specialist contractors, systems, and manufacturers, and contribute engineering services content to tender proposals.
• Represent the company at pre-qualification, pre-tender, and tender meetings, and mentor BSM, ABSM, and TBSM engineers to support career development.

Required Qualifications

• Good general knowledge of building services engineering systems.
• In-depth expertise in specific areas such as IT cabling or controls.
• Competent in Health and Safety management and programme-driven delivery across all stages of building services engineering works.
• Team leadership and people management skills for small engineering teams, with the ability to make decisions and work on own initiative.
• Strong organisational skills with an eye for quality and a readiness to innovate and implement systems effectively.
• Ability to build and develop relationships with external professionals, clients, contractors, and suppliers, with strong political awareness.
• High-level strategic thinking at project level combined with low-level technical expertise within the building services engineering discipline.

Sitting at the intersection of staff development and facilities operations, the Building Services Manager manages and develops building services staff through recruiting, training, and coaching while overseeing maintenance, cleaning, repairs, renovation, and grounds upkeep across all locations. Operating across vendor management, safety compliance, and vocational support for Mission Program clients, this role shapes a safety-first culture and delivers consistent, high-quality facilities services through performance measures and best practices.

Role Responsibilities

• Manage and develop staff through recruiting, selecting, orienting, training, coaching, and disciplining employees, and delegating authority appropriately.
• Maintain buildings and grounds across all locations by monitoring, coordinating, and overseeing maintenance, cleaning, repairs, renovation projects, and grounds upkeep.
• Ensure quality of facilities services by developing performance measures, facilitating audits, and implementing best practices.
• Partner with the Safety Manager to ensure facilities meet safety standards and are prepared for emergencies, and participate in the on-call emergency maintenance rotation.
• Support Mission Program clients in Building Services for vocational training and volunteers in Maintenance for capacity building.
• Manage vendors and contractors cost-effectively and promote a safety-first culture through personal example and policy enforcement.

Qualifications & Experience

• High School Diploma or GED preferred, with vocational specialised training in electrical, plumbing, or carpentry preferred and certification an advantage.
• 5+ years of progressive experience in a related facilities or building services field.
• Knowledge of occupational hazards, safety rules, and regulations, with adherence to CDC guidelines required.
• Proficient computer skills.
• A strong customer service focus.
• Excellent communication, interpersonal, decision-making, and problem-solving skills.
• Ability to manage changing priorities and work with minimal direction.
• Flexible availability for after-hours, weekend, and holiday emergencies.
• Valid NYS Driver's License in good standing required.

A key member of the regional Facilities Management leadership team, the Building Services Manager advances hard services delivery, vendor relationships, and CapEx and OpEx budget management across designated Americas sites, including frequent site audits and end-to-end core project management. Collaborating with Estates, IT, Security, Business Development, and Customer Experience teams, this role drives compliance, optimises facilities databases, and secures vendor contracts to enable best-in-class service delivery across the regional portfolio.

Job Functions

• Manage all hard services work streams at designated sites to ensure facilities, fixtures, and equipment are maintained at optimum performance levels, with regular equipment tracking and reporting.
• Conduct frequent site audits across the Americas to assess conditions and recommend improvements against the 5-year investment pipeline.
• Own all vendor relationships covering break-fix, proactive maintenance, janitorial services, utilities, and general contracting, with regular KPI tracking and annual business reviews.
• Own and optimise facilities databases including work order processing, leasing, and contract management.
• Identify solutions to complex technical problems and present recommendations and resource justifications to upper management.
• Collaborate with Estates, IT, Security, Business Development, and Customer Experience teams to ensure compliance and best-in-class service delivery.
• Negotiate and secure new and renewing vendor contracts across general contracting, architectural services, FF&E, utilities, and maintenance services.
• Manage the regional FM budget in partnership with Finance Directors, reviewing and justifying CapEx and OpEx spend throughout the year, while managing end-to-end core projects and site improvements.

Skills & Qualifications

• Bachelor's degree in a relevant field, or a secondary degree with 7+ years of field experience.
• ISO, PMP, or RPA certification strongly preferred.
• 5+ years of experience in facilities management, project management, property management, or real estate operations.
• Proficient in Microsoft Excel and PowerPoint.
• Experience using financial accounting systems.
• Familiarity with Ariba and SAP preferred.
• Strong analytical skills with the ability to assess complex problems and drive logical conclusions.
• Highly organised with strong attention to detail, able to manage multiple work streams under pressure.
• Excellent communication and interpersonal skills with the ability to influence senior stakeholders and build productive working relationships.
• Willing to travel up to 50% of the time.