Job Summary: 

• Manage production schedule, product rotation and seasonal change out.
• Registering new consignors, processing and pricing inventory
• Ensure the highest standards for client service
• Help achieve sales goals and increase revenue
• Manage daily social media marketing including photography
• Develop Imagine and conceive visual merchandising and displays
• Managing vendors and local marketplace inventory
• Responsible for organizing staff rota and holiday requests
• Leading by example while supervising sales on the floor
• Working hand in hand with the HR department
• Training plans, annual performance assessments, and disciplinary procedures.

Skills on Resume: 

• Production Schedule (Hard Skills)
• Inventory Management (Hard Skills)
• Client Service (Soft Skills)
• Sales Strategy (Hard Skills)
• Social Media Marketing (Hard Skills)
• Visual Merchandising (Hard Skills)
• Inventory Management (Hard Skills)
• Staff Management (Soft Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Meeting the sales targets and implementing actions to boost the business
• Master sales techniques and leading the team by example
• Offering inspiring and creative advice to clients
• Overseeing each Sales Advisor’s client book and Boutique CRM
• Authorizing exchanges, refunds and discounts
• Responsible for developing the customer's database
• Assisting the team in developing KPIs including turnover, ATV, cross-selling, etc.
• Building and analyzing weekly and monthly reports
• Controlling back-office administration including stock management, inventory, etc.
• Leading recruitment and induction activities
• Coaching the team including assuring product training, coaching spots and regular feedback

Skills on Resume: 

• Sales Target (Hard Skills)
• Sales Technique Mastery (Hard Skills)
• Client Advisory (Soft Skills)
• CRM Oversight (Hard Skills)
• Transaction Authorization (Hard Skills)
• Database Development (Hard Skills)
• KPI Development (Hard Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Monitor, manage and drive retail KPIs to maintain and increase the productivity and profitability of the store
• Plan and develop operations flow, policies & control, and SOP to maximize operational efficiency and staff productivity
• Drive sales and gross margin for the stores and ensure the achievement of sales, cost and profit objectives
• Analyse, formulate and implement store business strategies to achieve sales goals and to ensure store operations efficiency
• Work closely across teams including merchandising, and marketing to align group guidelines in terms of category management, VM and selling ceremony
• Develop strategic CRM solutions to engage, retain and delight consumers by enhancing customer experience for the brand
• Implement the training delivered by the local Training Team and ensure they fit the specific needs of each Boutique and are in line with training objectives
• Keep a positive and productive working environment. boost employee retention and continually strive to develop staff in all service areas
• Manage in-store events and incentives to grow the customer base with an emphasis on building the local market
• Provide sales analysis weekly and actively participate in weekly and monthly sales meeting

Skills on Resume: 

• Retail KPI Management (Hard Skills)
• Operational Planning (Hard Skills)
• Margin Optimization (Hard Skills)
• Business Strategy (Hard Skills)
• Collaboration (Soft Skills)
• CRM (Hard Skills)
• Training Implementation (Hard Skills)
• Employee Development (Soft Skills)

Job Summary: 

• Maintain all daily boutique operations, sales and management as well as its P&L
• Ensure high levels of customer satisfaction through excellent service
• Achieve and exceed business sales targets through the planned sales strategies
• Develop new/current customers through in-store events and marketing activities, and working closely with the marketing team
• Maintain the standard and exceptional store presentation and visual merchandising to maximize boutique sales
• Maintain stock inventory well to cater to the market needs
• Motivate, coach, and train the team with a strong sense of leadership and people skills
• Lead, develop and inspire the team to be in line with company and brand objectives
• Support in the management of performance management, motivation, training, recruitment and career development
• Create strong morale and spirit within the team, and suggest Incentive schemes that will motivate the team

Skills on Resume: 

• Retail Operations (Hard Skills)
• Customer Service (Soft Skills)
• Sales Strategy (Hard Skills)
• Event Management (Hard Skills)
• Visual Merchandising (Hard Skills)
• Inventory Management (Hard Skills)
• Leadership (Soft Skills)
• Performance Management (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Responsible for managing customer complaints
• Oversee the development of all team members, ensuring exceptional results while maintaining operational excellence.
• Responsible for achieving sales goals by training, motivating, mentoring and providing feedback to the team.
• Provide all team members with all the necessary tools to perform job including training, merchandising, display, incentives, catalog, and product assortments.
• Responsible for the operational management of the boutique 
• Responsible for health and safety, housekeeping standards, security, facilities, legal and back office operations.
• Work cross-functionally with Commercial, Marketing, Human Resources and Finance teams to ensure strong retail performance across the boutique
• Constantly growing new clientele by defining prospection action plan and by recruiting outside the boutique
• Account for stock security, ensuring stock takes are carried out efficiently following company guidelines and that investigations are carried out to guarantee the results are accurate and under company target.

Skills on Resume: 

• Customer Service (Hard Skills)
• Team Leadership (Soft Skills)
• Sales Management (Hard Skills)
• Training (Soft Skills)
• Operational Management (Hard Skills)
• Collaboration (Soft Skills)
• Clientele Growth Strategies (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Responsible for leading sales and service in Boutique
• Achieve the sales and profitability targets by effectively setting and day-to-day monitoring of commercial goals and providing action plans to close eventual gaps
• Optimize the use of Boutique resources to keep under control cost efficiency including holidays, overtime management, etc.
• Motivate and lead the team in providing an outstanding Customer Experience to ensure the loyalty of clients
• Create action plans to increase business performance or service quality
• Provide insights and feedback to the Area Manager to ensure the client's voice and needs are included in all initiatives
• Ensure the effective management of back-office operations 
• Following local and global boutique guidelines and procedures, ensuring consistency and compliance
• Create a high-performing team by continuously aligning the team on Boutique and Individual performance (Boutique KPIs)
• Sustain the development of individuals through constant training, feedback, mentoring and coaching
• Responsible for  managing and following up on low-performers
• Act to perform the recruiting process for Boutique staffing.

Skills on Resume: 

• Leadership (Soft Skills)
• Sales Management (Hard Skills)
• Cost Management (Hard Skills)
• Customer Experience Focus (Soft Skills)
• Strategic Planning (Hard Skills)
• Communication (Soft Skills)
• Operational Management (Hard Skills)
• Team Development (Soft Skills)

Job Summary: 

• Developing the turnover of the Boutique following the retail strategy
• Meeting the turnover targets set by the Brand Management/Marketing Management
• Achieve Key performance indicators defined by the direction
• Responsible for the standard of welcoming and handling the clients (In the Boutique, on the phone, by mail)
• Responsible for the appearance and maintenance of the Boutique
• Responsible for the merchandising of the boutique
• Be a Brand Ambassador in the immediate environment with partners and local dignitaries
• Responsible for the stock and inventory, respecting discount policy
• Accuracy compared with theatrical stock in line with the financial and retail procedures
• Responsible for maintaining the stock in a first-choice condition

Skills on Resume: 

• Retail Strategy (Hard Skills)
• Sales Target (Hard Skills)
• KPI Management (Hard Skills)
• Customer Service (Soft Skills)
• Visual Merchandising (Hard Skills)
• Brand Representation (Soft Skills)
• Inventory Management (Hard Skills)
• Store Maintenance (Hard Skills)

Job Summary: 

• Responsible for the cash register (Compliance with procedures and legal, fiscal, and customs regulations)
• Implement the daily reporting (Sales results per day with a short comment)
• Implement the monthly reporting (Identify strengths and weaknesses, define action plans for the coming month)
• Ensure the respect of all procedures issued by the company
• Giving advice in consultation for recruitment for Brand manager validation
• Responsible for integration and training of new salespersons
• Sale of the discontinued products in line with a price or incentive policy set by the Brand
• Monitoring the appearance and behavior of each person in the Boutique
• Coaching the team to reach individual and collective objectives
• Coordination and motivation of the team (daily and monthly meetings, training, etc.)
• Develop a good spirit within the team (fairness)

Skills on Resume: 

• Cash Handling (Hard Skills)
• Financial Reporting (Hard Skills)
• Procedural Adherence (Hard Skills)
• Recruitment Support (Soft Skills)
• Training (Soft Skills)
• Pricing Strategy (Hard Skills)
• Team Management (Soft Skills)
• Leadership (Soft Skills)

Job Summary: 

• Distribute tasks and ensure the salespersons’ versatility
• Ensuring the group's local security rules
• Responsible for staff scheduling, and Arbitration of conflicts
• Be the spokesman of the direction ensuring that strategies are understood and put into place among the team
• Comment monthly on the results of the store (sales, traffic, discount rate, special sales, CRM, etc.)
• Relate all issues concerning the store (staff, clients, sales, products, etc.)
• Capacity to propose specific actions to be taken for the development of the sales
• Providing top boutique service with the team, and excellent customer after-sales service
• Building long-term relationships with customers
• Taking care personally of VIP clients, and being locally the Ambassador of the brand
• Developing a qualified customer database, building a VIP client database
• Developing and implementing a marketing relational plan

Skills on Resume: 

• Leadership (Soft Skills)
• Local Regulations (Hard Skills)
• Conflict Resolution (Soft Skills)
• Strategy Implementation (Soft Skills)
• Analytical Skills (Hard Skills)
• Problem-Solving (Soft Skills)
• Strategic Thinking (Soft Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Participate in the boutique management and achievement of commercial KPIs.
• Ensure service level and all sales activities are properly proceeding in line with the company standard procedure.
• Train the team to follow and implement a boutique operational procedure
• Monitor the merchandising and pricing implementation.
• Responsible for the overall running of the beautifully decorated Boutique store
• Create a welcoming environment for all clients and team members
• Preparing the monthly Rota for a team of six Sales Consultants
• Providing the weekly report and meaningful information about the Footfall and Sales performance to the company
• Concession Stock and Report Management, arranging and supervising daily and weekly duties for each member of the staff
• Engaging with customers on the brand culture and providing an exclusive experience
• Make sure of the daily good functioning of the boutique (roster planning/attendance/annual leave planning/customer service/VIP Management etc.)

Skills on Resume: 

• Boutique Management (Hard Skills)
• Service Management (Hard Skills)
• Operational Procedure (Hard Skills)
• Store Leadership (Soft Skills)
• Customer Engagement (Soft Skills)
• Staff Management (Hard Skills)
• Reporting (Hard Skills)