Job Summary:

• Sorts and distributes printed disbursement checks
• Reconciles Inclearing Checks with Vendor and Federal Reserve Bank
• Originates check returns within the Federally Regulated timeframes
• Submits notification of high dollar returns originated along with knowledge of the required federally regulated notification requirement
• Checks research and processes daily proof of deposit
• Monitors and communicates bank accounts in an overdraft position
• Reconciles and manages Bank Operation Accounts and General ledgers
• Opens and closes bank accounts and issues replacement checks
• Places Stop Payments and processes deposits and transfers
• Originates wire transfers and checks Fraud Monitoring
• Originates manual ACH transactions within the NACHA Rules and Guidelines
• Handles Multiple Bank to Vendor Settlements
• Performs administrative and clerical duties, such as data entry and filing

Skills on Resume:

• Check Distribution (Hard Skills)
• Reconciliation (Hard Skills)
• Check Returns (Hard Skills)
• Notification Compliance (Soft Skills)
• Deposit Processing (Hard Skills)
• Account Monitoring (Soft Skills)
• Ledger Management (Hard Skills)
• Bank Transactions (Hard Skills)

Job Summary:

• Assist the Department Manager and ATM reconciliation
• Debit card ordering and debit card dispute processing
• Transaction research and wire and ACH processing for the Bank
• Have a chance to get to know the whole chain of Foreign Exchange (FX) trade lifecycle. 
• Analyze the existing ways of working and suggest new solutions. 
• Provide support and advisory to clients, as well as business partners across the world over the phone and e-mail. 
• Participate in various projects and initiatives.
• Be part of a growing back office team in day-to-day operations
• Support colleagues in Customer Service 

Skills on Resume:

• ATM Reconciliation (Hard Skills)
• Debit Card Processing (Hard Skills)
• Transaction Research (Hard Skills)
• FX Trade Lifecycle (Soft Skills)
• Process Improvement (Soft Skills)
• Client Support (Soft Skills)
• Project Participation (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Speak to 3rd parties to resolve external issues
• Define key back office processes and document procedures to ensure processes are updated accordingly
• Manage KPIs, and ensure the team delivers against targets
• Proactively act on feedback to help build a better bank for customers
• Solving problems and troubleshooting issues on behalf of the customer
• Manage daily workflows and ensure that customer fulfillment is completed within the agreed SLA
• Ensure Savings and maturities are serviced accurately and are actioned on time
• Payments are accurately actioned within the SLA
• Log complaints and assist the Complaints team in resolving complaints raised
• Be accountable for the development
• Ensure that you comply with internal controls and external regulations

Skills on Resume:

• Issue Resolution (Soft Skills)
• Process Documentation (Hard Skills)
• KPI Management (Hard Skills)
• Feedback Implementation (Soft Skills)
• Problem Solving (Soft Skills)
• Workflow Management (Hard Skills)
• Accurate Servicing (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary:

• Monitor and guide the team on internal processes and assist the management with implementing operational improvements. 
• Be considered an ERP key user and act as the primary contact for ERP questions and troubleshooting.
• Be responsible for the daily maintenance of the ERP system. 
• Entail supervising a small team of merchandisers regarding their data entry work in the ERP system. 
• Be responsible for training the wider team on ERP-related issues as well as internal processes. 
• Report directly to the management and will be an important piece in implementing new operational procedures to make the team more efficient.
• Services transfer documentation preparation and daily settlement
• Respond to email within required departmental timeframes
• Resolves internal customer inquiries and complaints

Skills on Resume:

• Team Guidance (Soft Skills)
• ERP Key User (Hard Skills)
• ERP Maintenance (Hard Skills)
• Data Entry Supervision (Soft Skills)
• Training (Soft Skills)
• Operational Reporting (Soft Skills)
• Documentation Preparation (Hard Skills)
• Customer Inquiry Resolution (Soft Skills)