• Being a point of contact to assist with AV initiatives and priorities
• Stores and delivers projects when complete and records, produces and stores presentation events
• Assists stakeholders in identifying appropriate technical solutions for presentation events
• Provides technical support for audio-visual equipment and prepares design documentation and manuals
• Receive feedback from internal stakeholders to assist in identifying technical needs, facilitating production plans and redirecting action plans
• Identify technical requirements for presentation events and troubleshoot audio-visual equipment
• Research new equipment and technologies to recommend efficiencies and cost savings
• Performs basic editing of recorded content on non-linear editing stations
• Analyze vendor/consultant documentation and provide modifications, recommendations, and design schematics as needed
• Provide technical road maps for future scalability and documentation for enterprise impact

Skills: Technical Support, Project Management, Stakeholder Engagement, Documentation, Research, Content Management, Analytics, Strategic Planning

• Applying tools and technologies in approved ways in the construction of audio designs
• Create, update documentation to assist with the ongoing support, operation and maintenance of systems
• Contributing to the continuous improvement of the processes, techniques, and tools
• Responsible for meeting with clients to determine the system needs.
• Providing guidance and assistance to other team members in the company
• Responsible for providing support for pre and post-sales AV engineering tasks.
• Provide project management support and resolution of issues on projects in progress.
• Provide technical support to technicians for project-related as well as general support 
• Research, review, and coordinate available training courses and resources for AV team members.

Skills: Audio tools, Documentation Management, Process Improvement, Client Assessment, Leadership, Sales Support, Project Management, Technical Training

• Create technical drawings in AutoCAD of the AV systems for various clients and purposes
• Provide design assistance and administrative engineering support to a Senior AV Engineer
• Assist in delivering AV projects from design to the implementation phase
• Participate in the meetings with clients to better understand their needs and requirements
• Oversee the installation of the system, and troubleshoot problems as they arise
• Train end-users on how to use the system once the project is completed
• Install, test, and commission AV systems at client locations per need
• Communicate effectively with the client, other trades, and internal teams
• Follow relevant technology trends and keep up with manufacturers and industry training courses and certifications
• Works alongside senior team members and Information Technology to help manage vendor requests and quotes

Skills: AutoCAD, Design Assistance, Project Management, Client Interaction, Troubleshooting, End-User Training, System Commissioning, Communication

• Design and build of systems, systems administration and operations
• Implement new products and/or service offerings, evaluation and testing/proof of concepts
• Maintain and upgrade activities on IT infrastructure and/or applications
• Resolve issues and incidents by performing root cause analysis and developing and implementing solutions
• Lead technical business requirements gathering sessions through interfacing with members of the business.
• Assist with the evaluation of new product and/or service offerings by working with vendors
• Lead RASP initiatives including reliability, availability, scalability, and performance
• Authors and updates device, network, and systems documentation
• Serving as a mentor and trainer to more junior staff members.  
• Assist in creating the bill of materials and the production of technical specifications and documentation

Skills: System Design, Systems Administration, Product Implementation, Application Maintenance, Issue Resolution, Technical Requirements, Leadership, Documentation, Mentoring, Specs Creation

• Develop the advanced software and algorithms that contribute to the robust operation of autonomous vehicles
• Develop highly available and performant software, in-vehicle and simulated validation and testing
• Develop scenarios and use cases to ensure comprehensive and credible validation of the developed algorithms and autonomous vehicle systems
• Collaborate with diverse team members in a wide range of disciplines including Robotics, Control Engineering, Machine Learning, etc.
• Create documentation and other supporting materials for video and voice communications topology, support, and administrative actions
• Use ITIL processes and procedures for change, incident, and problem management of all communication and collaboration services
• Act as an escalation point for monitoring alerts and help desk tickets
• Assess, design, administer, and manage the lifecycle of video collaboration hardware and related infrastructure
• Troubleshoot, research, and resolve escalated technical problems and incidents in a timely and professional manner
• Create and manage the roadmap of all video collaboration and telecommunications-related services and technology

Skills: Software Development, Validation and Testing, Scenario Development, Collaboration, Communication, ITIL Processes, Troubleshooting, Infrastructure Management

• Monitor and administer all globally available IT-supported video collaboration systems and technology 
• Maintaining and reporting on global Service Level Agreements
• Manage the day-to-day operation and maintenance of internal large-scale audio/video and telecommunications infrastructure and systems globally
• Translate organization and end-user requirements and implement solutions using telecommunications/voice/computer technology
• Provide technical mentorship for event staff and provide hands-on support during high-profile events
• Attend cross-functional coordination meetings between IT, Marketing, and event production teams
• Contribute to the creation and updating of system documentation
• Provide and coordinate emergency break-fix maintenance to core AV and telecommunications infrastructure
• Coordinate with internal IT team and external AV vendors and consultants on new project scopes and requirements
• Provide technical coordination, system resource allocation, technician assignments, and general engineering support 

Skills: Video Collaboration Systems, SLA Management, Infrastructure Management, Solution Implementation, Technical Mentorship, Collaboration, Documentation, Coordination

• Experience working with different genres of entertainment
• Working knowledge of Q-Lab and LED screen technology
• Good general knowledge of AV products (e.g. Crestron, AMX, Kramer, Polycom, Biamp, etc.)
• Strong knowledge of Crestron Fusion platform implementation and operation
• Good general knowledge of AV technologies (e.g. Dante)
• Reasonable knowledge of Cisco/Polycom room collaboration technologies and Skype For Business
• Sound understanding of desktop, application, and virtualization technologies
• Good technical, analytical, design, and documentation skills
• Be enthusiastic and self-motivated and establish productive relationships with people at all levels
• A positive and adaptable approach to problem-solving and use own initiative appropriately

Qualifications: BS in Electrical Engineering with 2 years of Experience

• Practical knowledge of working in Windows Server environments
• Previous experience working on complex infrastructure projects
• Excellent communication, time management, presentation, and organizational skills
• Customer-focused and strong ability to deal with individuals on all
• The ability to proactively troubleshoot and resolve technical issues.
• Passionate about IT, flexible, and able to work in a busy IT department
• Demonstrable experience supporting IT systems with a willingness to learn, and take initiative
• Excellent written and verbal communication, and organizational skills.
• Superior customer service skills to deal with both internal and external customers.
• Ability to analyze complex problems and communicate concise succinct solutions

Qualifications: BA in Media Studies with 3 years of Experience

• Experience in the fields of AV expertise such as Video Conferencing, Sound Reinforcement, Acoustical Analysis, Media Distribution, Control Systems
• Working experience with the following manufacturer’s offerings such as Biamp, Shure, Bosch, Crestron, Kramer, and SVSi.
• Demonstrate integrity, honesty, and a superior work ethic.
• Be responsible, self-motivated, self-starter, personable, and well-organized.
• Strong interpersonal skills and ability to work with diverse groups.
• High productivity, attention to detail, and ability to thrive in a team environment.
• Proficient in Autodesk AutoCAD and MS Office-based software including MS Word, Excel, and Outlook.
• Ability to demonstrate planning, organizing, and implementing skills
• Willingness to "roll up sleeves" and do what is necessary to get the job done.

Qualifications: BS in Computer Science with 2 years of Experience

• Able to multitask and manage multiple competing priorities
• Able to review conference rooms every week, coordinating with IT and other technologists
• Experience with designing and supporting AV-heavy spaces such as conference rooms, classrooms, auditoriums/lecture halls, and recreation spaces
• Be comfortable assisting with the technical production, hands-on delivery, and support of company events
• Experience with Crestron, Extron, BiAmp, QSC, and Dante technologies, as well as Cisco video conferencing solutions
• Strong understanding of networking fundamentals such as VLAN, subnetting, basic routing, and other network functions
• Ability to meet deadlines and effectively handle stressful situations
• Able to read and effectively interpret general business and contract documentation.

Qualifications: BA in Communications Technology with 5 years of Experience

• Working knowledge of visual systems, Green Hippo media servers, PC and Mac
• Be able to carry out basic levels of maintenance (including soldering)
• Knowledge about rigging and suspension, technical procedures, and systems
• Knowledge of Midi and time coding with attention to detail
• Good communication skills, being a committed team player with a passion for delivering exceptional customer service
• A problem-solving attitude, working on own initiative
• Working experience in executive-level customer service, Audio Video and Telecommunication
• Voice operations experience in provisioning, administering, supporting
• Experience working with TDM and VoIP telephony platforms
• Expertise in Voice and Video collaboration products and solution design

Qualifications: BS in Information Technology with 1 year of Experience

• Advanced knowledge of telecommunication protocols and telephony network architecture
• Excellent knowledge of audio-visual conferencing solutions, including WebEx services.
• Advanced knowledge of IP networking and routing protocols and audio-video infrastructure
• Advanced knowledge of Cisco WebEx tools and Control Hub, Cisco Cube transport technology
• Ability to use personal computer and software applications
• Ability to identify technology uses and advise leadership on new tools, software, and options
• Experience using ITSM and data reporting platforms such as SNOW and Power BI
• Detail-oriented, independent, self-starter, with a positive outlook
• Exceptional time management skills and ability to meet deadlines
• Excellent technical writing skills including grammar, spelling, and formatting

Qualifications: BA in Film and Television Production with 4 years of Experience