ASSOCIATE PRODUCT SPECIALIST JOB DESCRIPTION

Field selling in medical devices means a product specialist who shows up unprepared loses not just a deal but a surgeon's confidence - and territory revenue takes months to recover. The Associate Product Specialist owns a defined geographic territory, supporting clinical procedures and converting new accounts while maintaining relationships with surgeons, hospital staff, and distributors. Working within a structured sales development program and answerable to regional sales leadership, the role places a representative directly inside operating rooms and surgery centers. Most employers expect AdvaMed Code of Ethics compliance and FCPA adherence as baseline conduct standards.

As the Associate Product Specialist, you translate clinical product knowledge into territory revenue by prospecting new accounts, supporting surgical in-services, and advancing existing customer relationships across an assigned geography. The role sits within the field sales organization, working alongside product management, customer service, and marketing teams, with a development track toward a full Product Specialist territory within 18 to 24 months.

Career Impact: Completing a structured sales associate development program builds the clinical credibility and full-cycle sales experience that distinguish medical device representatives from general B2B sales professionals in the job market.

Business Impact: Surgeons and hospital procurement teams depend on a knowledgeable in-room presence to evaluate and adopt new instrumentation - without it, product uptake stalls and competitor relationships fill the gap.

Growth Opportunity: Demonstrated territory performance in this role is the direct qualification pathway to a solo Product Specialist assignment, where full quota ownership and broader account authority follow.

• Prospect and develop new business relationships with surgeons, hospital staff, and surgery centers within an assigned geographic territory.
• Support surgical procedures and in-services by acting as an on-site product consultant to operating room staff.
• Maintain and strengthen existing customer accounts through scheduled calls, meetings, and consistent follow-through.
• Coordinate ordering, transport, and scheduling of surgical instruments and products at hospital and surgery center locations.
• Monitor territory sales performance and contribute to revenue growth through targeted business development activities.
• Collaborate with internal sales staff, customer service, and marketing teams to align field activity with company objectives.
• Complete the sales associate development program to build technical, clinical, and sales competencies required for promotion.

• Bachelor's degree in a science, business, or related field, or equivalent work experience.
• 1 or more years of outside sales or B2B sales experience, with demonstrated ability to manage a full sales cycle.
• Willingness and ability to travel 40 to 50 percent of the time, including regular overnight trips.
• Comfort operating in clinical environments, including direct observation of surgical procedures.
• Strong organizational and time-management skills with proven ability to prioritize under deadline pressure.
• Valid driver's license and access to a reliable personal vehicle.
• Proficiency in standard business software and CRM platforms for activity tracking and reporting.

• Prior experience selling medical devices, surgical instrumentation, or related healthcare products to clinical buyers.
• Familiarity with AdvaMed Code of Ethics, FCPA requirements, or other healthcare industry compliance standards.
• Experience working with hospital procurement processes, GPO frameworks, or multi-stakeholder clinical accounts.
• Knowledge of medical terminology sufficient to discuss product specifications with surgeons and operating room personnel.

• New account conversion rate within assigned territory, measured quarterly against prospecting targets.
• Territory revenue attainment as a percentage of assigned sales quota each period.
• Call rate and meeting completion versus monthly forward plan, tracked through CRM activity logs.
• In-service and procedure support coverage rate, reflecting presence at scheduled surgical cases.
• Development program milestone completion within the 18-to-24-month promotion timeline.
• Typical tools: CRM platforms (commonly Salesforce or NetSuite); productivity suites (commonly Microsoft Office)

• Base Salary Range: $55,000 to $75,000 annually, depending on experience and geography.
• Bonus: Performance-based commission or bonus tied to territory quota attainment.
• Equity: Typically not offered at this level in medical device field sales.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company.
• PTO: 15 to 20 days annually, plus standard federal holidays.
• Common Perks: Car allowance or mileage reimbursement, expense account for travel, structured promotion pathway.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including verification of employment history and driving record, are a standard condition of employment for field-based roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations for individuals with disabilities are available throughout the hiring process upon request. Candidates must be authorized to work in the United States.

The Associate Product Specialist owns field sales support across an assigned geography, prospecting new accounts and assisting in surgical procedures for a Neurosurgery suite of medical devices and instrumentation. Working alongside PMT sales staff, customer service, and marketing, the Associate Product Specialist enables territory revenue growth while advancing through a structured development program toward a full Product Specialist role within 18–24 months.

Key Responsibilities

• Maintain and develop strong relationships with key customers, surgeons and hospital staff.
• Prospect new business in assigned geographic territory.
• Assist in surgeries and in-services, as needed.
• Travel to designated open territories, as needed.
• Make phone calls and schedule meetings with existing and new accounts.
• Provide additional support in ordering, transporting, scheduling and assisting with surgical instruments and products at hospitals and surgery centers.
• Act as a product support consultant to surgeons and operating room staff during surgical procedures.
• Support revenue growth in assigned territories through business development activities with surgeons, hospitals and related staff.
• Work directly with PMT sales staff, customer service, marketing team and other related departments within company headquarters.
• Complete other projects as needed or assigned.
• Develop required technical, clinical and sales competencies through the sales associate development program to qualify as a Product Specialist within 18–24 months.

Education & Experience

• 1-2 years of business-to-business outside sales experience, preferably with the same company or organization.
• Experience in full sales cycle, from prospecting to finalized service agreement
• Comfortable observing medical procedures in the operating room.
• Competency to learn and articulate technical product knowledge and medical terminology in discussions with customers.
• Basic computer proficiency in Microsoft Office and CRM/Netsuite.
• Entrepreneurial attitude with a proven record of successfully closing new business.
• Strong organizational, time-management and prioritization skills with the ability to prioritize in a deadline-oriented environment.
• Valid and current driver's license and reliable vehicle.
• Must be able to travel 50% and provide case support as necessary.

Reporting to the marketing manager, the Associate Product Specialist shapes product portfolio management and branding programs to grow Stryker's business in the PRC market, covering KOL development, product training, and regulatory compliance. Partnering with the RAQA team, sales forces, and dealers, the Associate Product Specialist enables increased market share by equipping the field with effective selling tools, training, and compliant marketing communications.

Primary Duties

• Work with marketing manager to devise annual marketing plan including marketing activities, product phase-in/phase-out plan, promotions, advertising, KOL development and customer symposia.
• Ensure the highest standard of product knowledge of the sales force by organizing and providing regular product training.
• Develop selling tools such as product presentations, features and benefits, and competition comparisons for the sales team.
• Provide field sales support and handle product enquiries from sales teams and dealers.
• Monitor product sales performance and provide analysis and action plans on improvements in terms of product mix.
• Develop marketing communication materials such as product bulletins, brochures and company website updates.
• Work closely with RAQA team on regulatory matters including new product registration, product translation and quality issues.
• Perform market research including identifying customer needs, collecting competitor information and studying industry trends to identify market opportunities.
• Comply with Stryker Code of Conduct, corporate policies and applicable local laws and industry codes of ethics including FCPA and AdvaMed Code of Ethics.

Skills & Qualifications

• Bachelor's degree or above, preferably majoring in Medicine or a medical-related field.
• Experience in a sales and/or marketing role will be a plus.
• Excellent interpersonal and presentation skills with ability to build relationships across all levels of the organization.
• Proactive in supporting both internal and external customers with a high level of responsibility.
• Able to develop clear and logical plans for self and/or others.
• Proficient in both written and spoken English.

Sitting at the intersection of investment analytics and client servicing, the Associate Product Specialist supports CPMs, CIOs, and portfolio managers on the Asia Equity Investment team by producing portfolio analytics, writing client letters and fund reports, and preparing RFP submissions. Operating across ESG, marketing, legal, and compliance functions, the Associate Product Specialist enables the team to service global sales networks and external clients with high-quality, data-driven investment communications.

Duties

• Assist in the handling of client inquiries and requests, providing exemplary service to the global sales network and external clients.
• Update and keep track of investment products-related data, portfolio analytics, product collaterals and performances on a regular basis.
• Work with CPMs, CIOs, portfolio managers, marketing and client relations colleagues to produce high-quality presentation documents for clients, consultants and prospects.
• Generate compelling content across various topics for different audiences, related to investment strategies, market outlooks, commentaries and firm capabilities.
• Prepare new business tenders, proposals and effective marketing documents.
• Write monthly and quarterly client letters and fund reports covering investment strategy, portfolio performance, performance attribution and portfolio changes.
• Become familiar with the team's investment philosophy and client portfolios, and run and interpret reports on performance attribution and portfolio characteristics.
• Keep updated on the macro market environment and dynamics.
• Participate in the development of new products and engage in projects and special initiatives as directed.

Required Qualifications

• Undergraduate degree in accounting, economics, business, international studies or a relevant field.
• Around or above 3 years' working experience, preferably with professional training or experience in a related industry.
• Strong interest in working in the asset management industry; knowledge in equities and equities markets would be an advantage.
• Excellent Microsoft Office skills including Word, Excel and PowerPoint.
• Very detail-minded with strong analytical skills and ability to work with numbers; team player with high ethical standards and a self-starter who takes initiative.
• Strong English and Chinese writing and communication skills required.

Embedded within the AllianzGI product and sales organization, the Associate Product Specialist delivers consistent investment communications by originating product information, coordinating RFP responses, and preparing presentation materials for Fund Managers and Product Specialists across global marketing formats. Working closely with Portfolio Managers and the global Sales Teams, the Associate Product Specialist strengthens the firm's ability to represent Systematic Equity strategies to clients and consultants with accuracy and timeliness.

Core Functions

• Support Product Specialists in the entire process to originate product information with focus on the investment process, performance explanation, portfolio holdings and illustration of the investment case.
• Prepare and ensure consistency of required presentation materials for Product Specialists and Fund Managers at marketing events, client and consultant meetings.
• Actively support the writing and articulation of portfolio-relevant commentaries for regular client reporting and marketing material and ensure timely delivery.
• Describe and explain Systematic Equity investment strategies to internal stakeholders.
• Interact with the global AllianzGI Product Specialist and Sales Teams to support global representation of focus products in relevant marketing formats.
• Co-ordinate high-quality responses to RFPs together with the Product Specialists.
• Interact regularly with Portfolio Managers to ensure correct delivery of investment-related messages in marketing material.
• Perform and interpret qualitative and quantitative analysis including performance attribution, risk and peer group analyses.
• Support the development, implementation and maintenance of internal tools used for generating reporting and product presentations.

Qualifications & Experience

• University or equivalent degree in business administration, economics or mathematics.
• CFA/CIIA qualification desired or encouraged to pursue while on the job.
• Relevant industry experience.
• Solid understanding of macroeconomics and portfolio management theory.
• Passionate about investment themes and quantitative portfolio management.
• Strong analytical and mathematical skills.
• Programming skills in MS Office, VBA, SAS, R or Python advantageous.
• Excellent writing and communication skills.
• Strong team player with ability to build relationships with relevant stakeholders and excellent organizational skills.
• Fluent in English and German.
• Ability to stay focused and work under time pressure to meet deadlines with curiosity and proactiveness.

A key member of the Webloyalty product organization, the Associate Product Specialist leads the end-to-end management of shopping and leisure programme portfolios across multiple markets, from building product roadmaps and running A/B testing to overseeing new project launches and managing CMS content. Collaborating across IT, front-end development, QA, and cross-functional vendor teams, the Associate Product Specialist enables consistent member engagement and measurable improvements in conversion and customer satisfaction.

Functions

• Build and apply the product roadmap defined for each product and market assigned.
• Using internal KPIs and market data, manage existing products and identify ways to enhance them based on industry best practices and business goals.
• Oversee the development of new projects from inception to launch, liaising with multicultural cross-functional teams and external vendors.
• Identify and prioritize customer experience initiatives to maximize conversion, usage and customer satisfaction.
• Build and apply A/B testing strategy to optimize customer experience and business results.
• Collaborate with IT, Front End Developers and QA support to ensure new experiences are delivered with speed and quality.
• Provide definition and specification of project scope and deliverables, and participate in the planning of IT workload to improve site performance and user experience.
• Investigate production issues, identify probable causes and coordinate resolution activities.
• Manage product content via CMS, write website and emailing content, and update product materials and documentation.
• Identify possible impacts of other business units' initiatives and ensure country legal requirements are applied.

Experience & Qualifications

• Professional qualification with 3–5 years of digital marketing experience or related role.
• Experience of digital product lifecycle from concept to product launch, with proven successful project management and negotiation skills; proven track record in a dynamic, fast-growth and customer-driven organisation.
• Advanced level proficiency in Google Analytics, GTM, CMS, CRM, emailing and Excel.
• Strong problem-solving and analytical skills with ability to translate business needs into specifications and evaluate business risk.
• Excellent oral and written communication skills with good presentation skills; ability to manage multiple projects concurrently and meet tight deadlines.
• Fluent in French and English; proficiency in another European language is a plus.
• Ability to work independently and as part of a team, with willingness to quickly shift priorities to address high-level business needs.

Sustained commercial performance across Asia depends on the Associate Product Specialist, who aligns global product strategies with regional market needs, leads FCD product commercialization across China and greater Asia, and prepares short- and long-term sales forecasts to guide marketing and product development decisions. Based within a cross-functional structure spanning Sales, Operations, Engineering, and R&D, the Associate Product Specialist serves as a central information source that keeps product roadmaps, pricing, and competitive assessments on track against budget.

Accountabilities

• Align global product strategies with Asia market needs and execute product road maps in alignment with Global Product Leaders.
• Provide strategic direction and take ownership of cross-functional initiatives, creating collaboration with Sales, Operations and Engineering.
• Conduct Voice of Customer activities, customer product meetings and provide input to align products to market.
• Bring new products to market by analyzing product requirements and development programs, supporting ROI analyses and establishing time schedules with engineering and manufacturing.
• Collaborate with R&D project managers and engineering leaders to ensure deliverable completion and remove barriers.
• Lead product commercialization of FCD products in China and greater Asia, developing time-integrated plans with sales, advertising and production.
• Forecast, refine and track product financials for the region and take actions to align them to budget.
• Recommend the nature and scope of present and future product lines by reviewing specifications, appraising new product ideas and evaluating packaging changes.
• Serve as a key information source for marketing and product development by preparing short- and long-term sales forecasts, special reports and analyses.
• Conduct sales calls with field salespeople, assess market competition and determine product pricing by reviewing production and sales costs and supporting costing for customized orders.

Background & Experience

• Bachelor's degree with a minimum of 5 years of industry experience.
• Experience in Flow Control or Instrumentation; technical expertise in Valves and Actuators is a plus; former experience at a Metal Seated Ball Valve company is a plus.
• Working or studying experience in America or Europe is a plus.
• Strong customer relationship management and customer-driven approach.
• Clear communicator and strategic thinker able to convey key insights while keeping audiences engaged.
• Strong English and communication skills with ability to influence people not in direct reporting line.
• Great prioritization skills, sense of urgency and time management with ability to work across different time zones.
• Emotional intelligence with enthusiastic, positive, problem-solving and conflict resolution skills.

As the Associate Product Specialist, this role analyzes market conditions, manages the technical specifications of dry-type transformers, and translates customer requirements into product development briefs following the internal gate model process. The Global Product Management team relies on this work to keep engineering, operations, sales, and channel partners aligned on portfolio positioning, competitive gaps, and new product launch readiness across international markets.

Technical Responsibilities

• Analyze market situation by following international standards and customer requirements and their impact on the portfolio.
• Conduct competitor analyses including identification of technical product gaps and competitiveness opportunities while evaluating portfolio position.
• Manage technical specifications of dry type transformers and support the Global Product Manager in developing business cases for product developments, technology transfers, maintenance and competitiveness.
• Clarify positioning of dry type transformers serving different applications with defined values addressing different segment needs.
• Translate customer and market requirements into technical requirement specifications for new products and portfolio development projects following internal gate model process.
• Prepare product technical communication materials including white papers and support for new product launches.
• Keep engineering, operations, sales and channels informed on topics related to dry-type transformers including market, competition, quality, configurations and trends.
• Provide support to data quality improvement, participate in customer meetings and attend trade shows to identify customer values, pains and needs.
• Ensure appropriate training materials for dry-type transformers are available for internal and external use.

Professional Experience

• MSc or BSc Engineering degree.
• 12+ years of experience in R&D, product/technology development or engineering in dry type transformers.
• Strong technical knowledge of the dry-type transformers portfolio; demonstrated experience in interaction with customers and/or international standards groups.
• International experience and intercultural sensitivity.
• Networking, leadership, superior communication and negotiation skills; structured and analytical thinking.
• Fluent English.

Associate Product Specialist builds product and sales capability across PPE and Safety Category accounts by serving as Subject Matter Expert, collecting product feedback, merchandising in-store, and maintaining forward planning and reporting through the SalesForce CRM system. Success in the position means achieving sales, GP, and call rate targets while fostering lasting client relationships across end users, buyers, and dealer principals within an assigned region.

Day-to-Day Responsibilities

• Assist the product management team in feedback collection for new and existing products.
• Work closely with the product management team to identify and align objectives.
• Serve as the Subject Matter Expert for all PPE products and the Safety Category.
• Merchandise effectively and maintain first-class presentation in stores.
• Proactively identify and pursue new business and sales opportunities.
• Achieve set targets including sales, GP, call rates and training.
• Complete monthly forward planning detailing regions, customers and additional resources required using the SalesForce CRM system.
• Report activities weekly and monthly using the SalesForce CRM system.

Position Requirements

• Previously held a cross-functional selling role with ability to sell to all levels of customers including end users, buyers and dealer principals.
• Able to pick up and use new systems and software.
• Strong communicator comfortable presenting ideas, perspectives and issues to senior management.
• Ability to develop and foster client relationships and build rapport.
• Self-starter with a can-do attitude and ability to work as a collaborative team member.
• Full driver's licence and excellent driving history.

The Associate Product Specialist develops long-term collaborations with distributors and healthcare professionals across an assigned geographic area, pursuing leads and communicating customer feedback on products to internal partners in Operations and Marketing. Working alongside business partners to provide sales forecast input, the Associate Product Specialist advances territory coverage and supports the benefits derived from the company's medical device and service portfolio.

Key Deliverables

• Promote products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales targets.
• Develop, build and strengthen long-term collaborations including distributors and healthcare professionals.
• Pursue leads, assess needs and provide product services to improve the benefits derived from products and/or services.
• Implement market development plans and strategies and adapt as needed.
• Communicate customer feedback on new products and/or modifications to existing products or applications to internal business partners including Operations and Marketing.
• Provide input to sales forecast for business planning.

Education & Experience

• Bachelor's degree or above; Science or Engineering degree preferred.
• 1 year of sales experience in selling medical devices preferred.
• Fresh graduates with passion are welcome.
• Proactive in carrying out tasks and driving sales results with results-oriented mindset and passion for building a successful sales career.
• Strong communication and interpersonal skills.
• Must be willing to work long and irregular hours, including weekends.

Reporting to showroom leadership, the Associate Product Specialist shapes the guest furniture journey by presenting mid-to-high end furniture lines, building lasting client relationships, and delivering expert guidance from inspiration through delivery across Schneiderman's showrooms and website. Partnering with the broader retail team, the Associate Product Specialist enables a best-in-class service experience that reflects the brand's standards and keeps guests engaged at every stage of the purchasing process.

Areas of Ownership

• Actively present the best mid-to-high end furniture lines while applying design expertise.
• Warmly engage guests on their furniture journey by listening to their needs across showrooms and website.
• Build lasting relationships and serve as the expert on the best furniture options for each project and space.
• Communicate effectively through the entire process from inspiration to delivery and beyond.
• Promote Schneiderman's brand and best-in-class service every day.

Knowledge Skills & Abilities

• Tech-savvy professional able to flourish with advancing technologies.
• Expert relationship-building and strong written and verbal communication skills.
• Drive for excellence, passion for positive change and sound decision-making capabilities.
• Ability to create unique and memorable encounters for guests.
• Ability to lift and place small to medium items up to 25 lbs including artwork, small tables and lamps.
• Ability to maneuver effectively around the showroom floor with prolonged walking, standing, twisting, stooping, kneeling, squatting and bending.

Embedded within a multidisciplinary engineering team, the Associate Product Specialist oversees quality control enforcement, safety compliance, and value engineering of automation and machinery solutions, working directly with the HSQE team and management to address unsafe conditions and uphold delivery standards. Working closely with technical leads across disciplines, the Associate Product Specialist refines production processes and functional assessments to ensure all deliverables consistently meet quality and safety requirements.

Scope of Work

• Support enforcement and improvement of quality control and safety requirements.
• Ensure high quality of all deliverables and consistently drive improvement.
• Comply with departmental procedures and always work safely, addressing unsafe conditions with the HSQE team and management.
• Value engineer and assess functionality of solutions.
• Carry out any other tasks deemed necessary by self or manager in line with business requirements.

Minimum Qualifications

• Bachelor's degree in Mechatronics.
• Minimum 2 years of relevant working experience with a strong interest in automation, production techniques and machinery.
• Skilled in FMEA, FEA, CE and machinery development.
• Experience with 3D CAD software, preferably SolidWorks.
• Knowledge of Siemens Step 7, STL, PROFINET and ASi fieldbuses is a plus.
• Excellent communication skills and team player across multidisciplinary teams with eagerness to learn and improve.
• Fluent English mandatory; French would also be beneficial.