ASSISTANT GOLF PROFESSIONAL JOB DESCRIPTION

Pace of play complaints, mis-reconciled round counts, and a disorganized pro shop are the clearest signs an Assistant Golf Professional seat is unfilled or underperforming. This role owns the daily rhythm of a private or resort golf facility: tee sheet integrity, outside services coordination, and member-facing instruction from group clinics to individual lessons. A PGA apprenticeship or Class A membership frames the professional standard expected here. Four operational areas- retail merchandising, tournament execution, handicap administration under USGA guidelines, and staff supervision- define the weekly workload.

As the Assistant Golf Professional, you support end-to-end golf operations under the Head Golf Professional or Director of Golf, maintaining service standards and operational continuity across the pro shop, course, and practice facility. You step into full operational authority during senior leadership absences, managing tee sheet reconciliation, staff scheduling, and member event execution across a club environment where member retention and round volume are the defining performance measures.

Career Impact: Progressing through the PGA Professional Golf Management program while logging supervised hours at a private or resort facility is among the most direct paths to a Head Golf Professional appointment.

Business Impact: Your daily management of tee sheets, fee collection, and outside services staffing determines whether members and resort guests receive the consistent experience that drives repeat rounds and tournament bookings.

Growth Opportunity: Exposure to tournament operations, retail buying, instruction programming, and budget oversight at this level builds the full operational portfolio required to move into a Director of Golf role.

• Manage tee sheet assignments, daily round reconciliation, and accurate recording of green fees, cart charges, and handicap postings.
• Supervise outside services staff and starters, communicating tee sheet changes and enforcing pace-of-play and dress code policies.
• Conduct individual and group golf instruction, including junior clinics, private lessons, and player development programming.
• Coordinate tournament and corporate outing logistics, covering cart fronts, scorecards, rules sheets, scoring, and post-event billing.
• Assist with pro shop merchandising operations including ordering, receiving, display rotation, and monthly physical inventory audits.
• Lead golf shop opening and closing procedures, including cash handling, fee reconciliation, and daily financial reporting.
• Support staff recruitment, scheduling, and ongoing training in coordination with the Head Golf Professional.
• Assume full operational responsibility for the golf department in the absence of the Head Golf Professional or Director of Golf.

• Bachelor's degree in golf management, hospitality, or a related field, or equivalent work experience.
• 2 or more years of golf facility operations experience, with exposure to pro shop, instruction, and tournament environments.
• Current PGA of America apprentice enrollment or Class A membership in good standing.
• Working knowledge of USGA Rules of Golf and handicap administration procedures.
• Demonstrated ability to conduct golf instruction for individual and group participants across skill levels.
• Strong customer service skills with experience managing member or guest relations in a high-expectation environment.
• Proficiency in point-of-sale systems, tee time software, and standard office applications including spreadsheet tools.
• Valid driver's license and ability to work flexible schedules including evenings, weekends, and holidays.

• Completion of PGA PGM Level 2 or higher within the Professional Golf Management program.
• Prior experience administering Golf Genius or equivalent tournament management software.
• Retail merchandising experience including vendor relations, custom orders, and inventory control systems.
• Club fitting knowledge with familiarity in demo equipment and fitting technology used in member services.

• Daily round count accuracy, measured against tee sheet-to-POS reconciliation at the close of business each day.
• Tournament net promoter score or member event satisfaction rating, reflecting execution quality across hosted outings.
• Pro shop inventory shrinkage rate, tracking loss against physical audit counts every month.
• Pace-of-play compliance percentage, measuring rounds completed within the course's posted target time.
• Instructional program enrollment count, reflecting growth in lessons and clinics booked per quarter.
• Typical tools: tee time and POS systems (commonly Jonas, EZLinks, or Lightspeed); tournament software (commonly Golf Genius).

• Base Salary Range: $38,000 – $52,000 annually, depending on seniority and club tier
• Bonus: Seasonal or annual performance bonus; instruction revenue share common at private clubs
• Equity: Not typical for this role
• Health Benefits: Medical, dental, and vision coverage; eligibility varies by employer
• PTO: 10 – 15 days annually; holiday and weekend scheduling standard
• Common Perks: Complimentary or discounted rounds, PGA dues support, uniform allowance, and pro shop merchandise discount

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including criminal history review, are a standard condition of employment for this position. Work authorization in the United States is required; candidates must be eligible to work without sponsorship unless otherwise specified. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations for qualified individuals with disabilities are available upon request throughout the hiring process and during employment.

The Assistant Golf Professional owns the daily pro shop experience, overseeing fee collection, tee time management, tournament coordination, and merchandise operations for members and guests at a resort facility. Reporting to the Head Golf Professional and collaborating with outside service staff, this role shapes the quality of on-course service and ensures consistent, policy-compliant golf operations.

Key Responsibilities

• Supervise outside services and range attendants to ensure job expectations are met.
• Handle counter activities, including collection of fees, check-in of group and individual tee times, cart maintenance and cleaning, tournaments, teaching, driving range operations, and selling of golf equipment and merchandise.
• Ensure proper collection of golf fees, accurate accounting practices, and daily record keeping.
• Assist with merchandising, display, and cleanliness of the golf shop daily.
• Assist with conducting and coordinating member golf events using Golf Genius software.
• Assist with maintaining the club's USGA handicap system.
• Follow the department budget and maintain accurate accounting of charges and daily reports.
• Conduct weekly inventory audits and track all statistical information as required.
• Enforce golf course policies and procedures, including pace of play, dress code, and number of players.
• Represent the company at community activities, promotional functions, section Pro-Member events, and PGA sectional seminars and functions.
• Comply with all company policies, procedures, safety regulations, and emergency procedures.
• Comply with company grooming and uniform standards.
• Maintain familiarity with resort outlets and activities to respond positively to guest inquiries.

Required Qualifications

• High school diploma or equivalent.
• PGA membership or enrollment in the PGA apprentice program preferred.
• Previous experience at a private golf club.
• Basic management, bookkeeping, and teaching skills.
• Excellent service skills, including telephone etiquette and the ability to work with members and guests.
• Ability to handle a cash register and associated transactions with accuracy.
• Excellent communication skills.
• Ability to work effectively in high-impact customer situations.
• Ability to work flexible hours and days, including weekends, holidays, and variable shift times.

Embedded within the club's golf operations team, the Assistant Golf Professional coordinates daily play through POS and tee sheet management, delivers member instruction, and upholds service standards across all guest and member interactions. Working closely with the Player Services team and Outside Services staff, this role advances member satisfaction and supports the seamless delivery of golf programs and club amenities.

Core Functions

• Serve as a representative of the club, displaying courtesy, tact, consideration, and discretion in all interactions with staff, management, members, and guests.
• Provide a level of service consistent with established standards.
• Coordinate all daily play through POS and tee sheet management systems.
• Assist the Golf Shop Merchandiser with appearance, displays, and monthly inventory counts.
• Act as Player Host and Starter when called upon.
• Work closely with the Player Services team to communicate guest and member needs and information.
• Conduct private instruction, clinics, and demos.
• Contact and schedule forecaddies when the Forecaddie Supervisor is not present.
• Operate all aspects of the operation, including the Members Locker Room.
• Play golf with members when time allows.
• Attend PGA Chapter and Section meetings.
• Comply with all club safety regulations and participate in ongoing safety seminars.

Qualifications & Experience

• High school diploma or equivalent.
• PGA Level 2 Associate or Member in good standing.
• Prior experience in a golf facility role required.
• Knowledge of retail vendors, sizing, and custom orders.
• Proficiency with SAM PuttLab and V1 software.
• Familiarity with current fitting and demo equipment.
• Refined customer service and interpersonal skills.
• Positive, enthusiastic, and helpful attitude.
• Ability to communicate in basic English.
• Ability to work weekends, evenings, and holidays.

Reporting to the Head Golf Professional, the Assistant Golf Professional leads daily pro shop and on-course operations, including tee sheet management, outside service team supervision, and handicap record maintenance at a resort golf facility. Partnering with starters, player assistants, and department personnel, this role builds operational efficiency and supports the consistent delivery of service standards across all member and guest touchpoints.

Primary Duties

• Recommend employment decisions, supervise, and train the outside service team.
• Assist in maintaining work records and schedules for starters and player assistants.
• Keep accurate records and reconcile daily and weekly golf round counts from tee sheets to computer tabulations.
• Transmit information to the appropriate person or department and maintain handicap records.
• Assist in managing on-course pace of play, outside service team responsibilities, starter and player assistant duties, and golf shop merchandising.
• Enhance teaching skills by assisting with golf schools and clinics and observing private lessons.
• Attend conferences, workshops, and meetings to maintain current knowledge of developments in the field.

Skills & Qualifications

• Broad knowledge of golf operations, service standards, guest relations, and etiquette.
• Understanding of merchandising and retail shop operations.
• Proficiency in POS, handicap and tournament software programs, and Microsoft Office applications, including Word, Excel, PowerPoint, and Publisher.
• Ability to achieve positive guest relations and maximize guest satisfaction.
• Ability to grasp, lift, carry, or transport up to 50 pounds.

Sitting at the intersection of hospitality and golf operations, the Assistant Golf Professional oversees the daily golf shop, outside services, and tournament functions while acting on behalf of the Director of Golf in their absence at Carmel Valley Ranch. Operating across instruction, staffing, and event coordination, this role delivers memorable member and guest experiences that reflect the property's commitment to authentic, attentive service.

Duties

• Oversee the daily golf operations of the golf shop, outside services, and tournament functions.
• Coordinate group golf events.
• Assist with catering and sales staffing for golf-related functions.
• Participate in pre-conference meetings.
• Assist the Director of Golf with hiring and training of golf shop and customer service staff.
• Maintain a neat and orderly physical plant.
• Manage the tee sheet and inform the golf shop of special rules for play each day.
• Provide competent golf instruction to all groups and individuals, regardless of skill level.

Experience & Qualifications

• Dedication to the game of golf and determination to achieve Class A status.
• Ability to teach group and individual lessons.
• Ability to portray the image required of a Head Golf Professional.
• Computer and basic accounting skills.
• Outgoing personality and genuine interest in golfers and their pursuit of the game.
• Service-oriented mindset.

A key member of the golf operations team, the Assistant Golf Professional shapes member satisfaction through supervision of daily play, instruction programs, and retail operations under the guidance of the Head Professional. Collaborating across inside and outside services, staff development, and junior programming, this role builds a high-standard club environment where member engagement and professional excellence are consistently upheld.

Areas of Ownership

• Provide platinum service while maintaining a clean and safe environment for members, guests, and staff.
• Know and embrace the mission statement and vision of the club.
• Act as an active team member, promoting and supporting other staff members.
• Promote a high standard of excellence and ensure member satisfaction.
• Assist the Head Professional with supervision and management of golf operations.
• Monitor play and enforce club policies, rules, and course etiquette.
• Play golf with members and represent the club in tournaments.
• Manage daily operations, including inside and outside attendants, cart and range operations, and daily play.
• Assist members with merchandise purchases, including special orders, club fittings, and the used club program.
• Assist the Shop Manager with monitoring retail operations, including sales and inventory control.
• Attend professional development seminars.
• Assist with interviewing and selecting staff, training, planning and assigning work, appraising performance, and rewarding and disciplining staff.

Professional Experience

• Diplomatic and professional with the ability to take initiative while functioning as a team player.
• Experience teaching a successful junior golf program.
• Active experience in player development programs.
• Understanding that mentoring and enjoyment are key components.
• Strong golf instruction skills with the ability to help members improve their game regularly.
• Confident, engaging personality with comfort interacting across all demographics, especially juniors.
• Self-starter who is organized, demonstrates a strong desire to learn, and holds oneself accountable.

Consistent guest satisfaction across tournaments, outings, and daily play depends on the Assistant Golf Professional, who oversees fee collection, play control, pro shop merchandising, and instructional programming at Topgolf's first green-grass golf course in El Segundo. Based within a facility-wide team under the Director of Golf, this role advances service quality and supports the operational goals of the golf course and its staff.

What You'll Do

• Provide best-in-class service to all guests.
• Check in guests and ensure fee collection with the starter.
• Control and manage play, including tournaments and outings.
• Assist in the purchasing, display, inventory, and promotion of merchandise in the pro shop.
• Assist with lessons and instructional programs.
• Assist the Director of Golf with supervision of marshals, food and beverage, and support staff.
• Monitor opening and closing operations.

Position Requirements

• PGA Member or Associate preferred.
• High school diploma required.
• Minimum of 4 years of fundamental knowledge of the game of golf and rules of golf.
• Minimum of 2 years of experience in golf facility operations and tournament operations.
• Minimum of 2 years of experience coaching and developing others.
• Strong guest service, communication, and interpersonal skills.
• Ability to work in all weather environments and on a team.
• Ability to work in a fast-paced environment.
• Ability to work varied shifts, including evenings, weekends, and holidays.

As the Assistant Golf Professional, this role develops pro shop administration, member instruction, merchandise operations, cart fleet management, and safety compliance in alignment with The Landings Club's standards of professionalism and integrity. The club's golf operations team relies on this work to maintain consistent member satisfaction, accurate inventory, and a well-run facility across all shifts and functions.

Accountabilities

• Assist with administrative functions, including checking in players, collecting appropriate fees, announcing tee times, scheduling player assistants, and managing handicap computer accessibility for score posting.
• Provide golf instruction for members in individual and group sessions.
• Assist with ordering, receiving, displaying, and selling merchandise.
• Provide the Head Golf Professional with member feedback to help determine proper merchandise mix.
• Provide golf club fitting for members to increase satisfaction and sales.
• Participate in merchandise inventories as scheduled.
• Promote participation in and assist with administering member golf tournaments.
• Help provide members with a positive practice experience, including clean practice balls, proper bag stand setup, daily rotation of hitting areas, and clean range mats.
• Ensure rental golf carts are maintained in a clean and organized manner and that preventative maintenance procedures are documented and followed.
• Implement a process to rotate cart usage to evenly distribute wear.
• Maintain high visibility within the club and play golf with members when approved.
• Ensure all work is performed within club safety standards and attend weekly safety meetings.
• Secure the golf shop, starter's booth, and cart barn with all carts accounted for at close of business daily.
• Comply with departmental grooming standards, club policies, and procedures, and work a variety of shifts, including nights, weekends, and holidays.

Qualifications & Experience

• High school diploma or equivalent.
• PGA membership or apprenticeship, with preference for Class A PGA membership or private club experience.
• Minimum of 1 year of experience in tournament operations, golf instructional programs, playing, and merchandising.
• Knowledge of golf products, merchandise, and USGA Rules of Golf.
• Ability to understand and follow verbal and written instructions.
• Highly organized with the ability to handle multiple tasks and deploy resources effectively in a fast-paced environment.
• Ability to provide exceptional service to members and demonstrated desire to provide leadership toward achieving defined goals and objectives.

Assistant Golf Professional oversees the full scope of golf operations in the absence of the Executive Director, managing play control, staff training, merchandise purchasing and sales, practice facility instruction, and junior golf programming within a professional club environment. Success in the position means delivering service excellence and financial accountability across pro shop, event, and instructional functions that sustain member satisfaction and club performance.

Role Responsibilities

• Create and ensure a fun, entertaining, and exciting environment where flawless service excellence is paramount.
• Supervise the full golf operation in a professional and efficient manner in the absence of the Executive Director of Golf Operations.
• Assist with all member-related events, including promotion and facilitation.
• Assist with marketing and promotion of the golf course, golf shop, and all related facilities, activities, and services.
• Assist in training, scheduling, documentation, and discipline of all staff.
• Maintain all outside operating expenses within budget guidelines.
• Assist in the purchasing, receipt, display, inventory, control, promotion, and sales of merchandise.
• Maintain accurate and complete records as required.
• Work actively toward PGA membership while maintaining an active classification within the PGA of America.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Control and manage play, ensuring guest check-in and fee collection in coordination with the golf operations team.
• Assist in managing the practice facility and provide quality golf instruction and clinics consistent with established instructional methods.
• Assist in managing a successful junior golf program.
• Promote outstanding customer relations while providing excellent professional advice and assistance to all patrons.

Requirements

• Minimum of 3 years of experience in golf operations.
• Experience with Microsoft Office products.
• Excellent verbal and written communication skills.
• Strong customer service and organizational skills.
• Ability to work in a fast-paced environment and communicate effectively with guests, co-workers, and management.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to complete a background check.
• Valid driver's license required.

The Assistant Golf Professional advances member engagement and operational continuity by supporting handicap administration, instruction programs, merchandise management, locker room upkeep, and golf shop supervision in the absence of the Head Golf Professional and First Assistant. Reporting to the Head Golf Professional and collaborating with hourly golf staff across a private or resort facility, this role produces seamless daily operations and well-executed tournament and instructional programming.

Key Deliverables

• Assist in overseeing the administration of the handicap and tournament programs.
• Assist in managing and executing member instruction programs and conduct golf lessons and clinics for members.
• Play golf with male and female members of all skill levels.
• Assist in overseeing and managing an organized and orderly practice facility.
• Assist members with merchandise and equipment needs and share product knowledge with staff.
• Represent the club in area professional events with the approval of the Head Golf Professional.
• Operate, lead, and manage golf operations in the absence of the Head Golf Professional and First Assistant Golf Professional.
• Assist in the ordering, receiving, and monthly physical inventories of goods.
• Manage locker room and golf shop supplies within an annual budget, and maintain men's and ladies' lockers and bag storage areas.
• Assist in the selection, hiring, and training of hourly golf staff, and make recommendations for termination.
• Participate in golf operations training standards, including orientation and company-wide training actions and inspections.

Education & Experience

• College degree preferred.
• Registered Level 2 apprentice in the PGA Professional Golf Management program preferred.
• Golf shop experience as well as golf instruction and tournament operations experience at a private or resort facility preferred.
• Proficiency in Microsoft Word, Excel, POS, inventory control systems, tournament programs, and Microsoft Outlook.
• Excellent communication and relational skills, an outgoing personality, and a professional appearance.
• Calligraphy and tournament scoreboard skills preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

Embedded within the golf operations team under senior golf leadership, the Assistant Golf Professional develops comprehensive oversight of pro shop functions, outside services, staff recruitment and training, fleet maintenance, and full-cycle financial recordkeeping across all guest-facing shifts. Working closely with the Outside Services Lead and golf management associates, this role refines the guest experience and supports the financial and operational goals of a full-service golf facility.

Day-to-Day Responsibilities

• Work with senior golf management and associates to achieve financial and experiential goals.
• Provide superior guest service by assisting guests with purchases, providing facility information, and taking reservations.
• Participate in the recruitment, hiring, and training of golf associates and provide ongoing development for existing associates.
• Work closely with the Outside Services Lead to ensure high-quality service and amenity standards are maintained.
• Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges, and facilitate accurate accounting and recordkeeping.
• Oversee the golf car fleet, ensuring proper maintenance and recordkeeping.
• Document and communicate associate performance concerns to the Head Golf Professional promptly.
• Manage par stock level ordering for supplies and consumables.
• Assist with the facilitation of golf groups, schedule staff, and maintain associate records.
• Supervise physical inventories and present a diverse and desirable array of golf equipment, apparel, and accessories.
• Supervise and train all golf shop staff to maximize sales opportunities and ensure evaluations and annual reviews are completed.
• Attend and schedule staff meetings, and update and maintain golf shop policies, procedures, and job descriptions.
• Ensure all merchandise par levels are maintained, and the golf shop is kept clean and organized.
• Complete daily financial and rounds reporting and perform player development and instructional programming as directed.
• Perform regular inspections of service and support areas to ensure maintenance standards are upheld.
• Enforce policies and adhere to all rules and regulations established in standard operating procedure manuals.
• Maintain accurate pro shop records, with special emphasis on spreadsheets, check register, and bank status.

Knowledge Skills & Abilities

• College degree preferred.
• PGA Class A member preferred, or PGA Apprentice enrolled in PGA PGM Level 1 or above.
• Previous experience in a golf facility operation required.
• Staff supervision experience.
• Strong service skills and strong interest in advancing into a Head Golf Professional role.
• Knowledge of laws and government regulations applicable to the role, including OSHA, EPA, and ADA.
• Knowledge of administrative and clerical procedures and systems.
• Basic computer hardware and software skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Knowledge of curriculum and training design principles and methods.
• Strong written and oral communication skills.
• Strong customer focus with the ability to assess and address customer needs effectively.
• Ability to work on feet for extended periods of time and lift up to 50 lbs.
• Ability to work in all weather conditions and in a fluid, evolving golf operation.

Reporting to the Head Golf Professional, the Assistant Golf Professional oversees pro shop and clubhouse operations, managing staff hiring and evaluation, budget preparation, tee sheet systems, marketing strategy, and private, group, and junior golf instruction across a full-service golf facility. Partnering with vendors, outside user groups, and fellow staff, this role advances course occupancy, revenue performance, and community relationships that sustain long-term facility growth.

Scope of Work

• Assist in the daily operations of the pro shop and clubhouse, driving range, golf lessons, lesson area, greens fees, golf cart rental, merchandising, purchasing, display, and sales.
• Hire, train, schedule, supervise, and evaluate assigned staff, and work with employees to correct deficiencies.
• Assist with preparation and monitoring of the budget, manage revenues and expenditures, prepare financial reports, purchase orders, and invoice requests, and develop strategies to increase usage.
• Assist with golf shop merchandising, including ordering, replenishing, ticketing, arranging, and displaying merchandise to promote sales and perform inventory audits.
• Assist in the creation and management of electronic tee sheets to increase yield and maximize golf course occupancy.
• Monitor cash handling procedures, ensure compliance, and complete cash reports and bank runs.
• Assist with the development, implementation, and tracking of a marketing strategy, including notifying the public of events, sales, and promotions.
• Perform administrative duties as required, including registration, scheduling, scoring, and running golf tournaments and data entry.
• Play the golf course regularly to maintain current knowledge of course setup, operations, and conditions.
• Instruct private and group lessons and assist with Junior Golf Camp.
• Develop and maintain relationships with employees, vendors, and outside user groups to coordinate programs, tournaments, special events, and league play, and promote the game of golf.
• Prepare, enforce, maintain, and modify policies and procedures manuals and conduct periodic staff meetings.
• Observe safety precautions, inspect facilities for safety and maintenance needs, and attend professional group meetings to stay current with trends in the field.

Background & Experience

• High school diploma or GED required.
• Class A PGA or LPGA membership, or active PGA Associate working toward Class A membership.
• Current AED/CPR certification, or ability to obtain within 60 days of employment.
• Minimum of 2 years of experience in the golf profession, including teaching private, group, and junior instruction.
• Merchandising experience preferred.
• Valid driver's license, or ability to obtain one within 30 days of employment.

Sitting at the intersection of tournament management and member relations, the Assistant Golf Professional develops full-cycle golf operations by planning and executing tournaments, managing outings, supervising outside services, and supporting merchandise functions within a private club environment. Operating across staff training, pace-of-play oversight, and member engagement initiatives under the Director of Golf or Head Golf Professional, this role advances facility programming and sustains operational continuity.

Strategic Responsibilities

• Assist in the planning, organization, and execution of all tournaments, including cart fronts, scorecards, scoreboards, rules sheets, tee gifts, and cart presentation.
• Manage all aspects of golf outings from start to finish, including organization, setup, and follow-through.
• Develop relationships with members to promote golf activities.
• Immediately address and resolve member and guest complaints.
• Communicate effectively with staff, members, and senior management.
• Train and implement procedures for golf and pro shop attendants and outside services staff.
• Maintain orderly outside services, including staging areas, range, and golf cart storage, while providing friendly customer service and responding to member concerns.
• Supervise and manage all aspects of the golf department in the absence of the Director of Golf or Head Golf Professional.
• Maintain PGA of America membership or apprenticeship in good standing.
• Maintain good conduct and safe working habits throughout all areas.
• Monitor golf course pace of play and assist in merchandise operations, including receiving, presenting, and selling inventory.
• Entertain members on the golf course through accompanied play, walking the range, and creating pop-up events.

Minimum Qualifications

• High school diploma, GED, or equivalent.
• Current PGA Member or PGA Apprentice preferred.
• Completion of PGA PGM 3.0 Associate Program Level 2.
• Experience with Golf Genius software and tournament operations.
• Experience with the World Handicap System.
• Experience in inventory control, receiving, and merchandising.
• Experience with EZ Links preferred.
• Knowledge and understanding of country club procedures.
• Proficiency in Microsoft Word, Excel, Publisher, email, and POS software.
• Highly organized with the ability to prioritize and manage time effectively.
• Ability to communicate effectively with proper grammar.
• Ability to work well under pressure and coordinate multiple tasks simultaneously.

A key member of the professional golf staff, the Assistant Golf Professional refines the resort guest and member experience by managing daily pro shop opening and closing, tee time scheduling, outside service supervision, individual and group instruction, merchandising, and tournament setup. Collaborating across fellow professional staff, members, and colleagues under the Head Professional, this role sustains the interpersonal relationships and operational standards that define a welcoming club environment.

Performance Expectations

• Perform pro shop opening and closing duties.
• Schedule tee times and answer questions regarding the use of golf facilities.
• Check in daily for resort, public, and member play.
• Conduct individual and group lessons.
• Assist fellow professional staff in supervision of outside service staff, with an emphasis on member and guest service.
• Assist with all aspects of merchandising, including displays, organization of goods, and sales.
• Assist in the organization and setup of golf tournaments.
• Assist in the management of the handicap program.
• Develop relationships with members, guests, and colleagues.
• Conduct oneself in a professional manner and maintain a professional image at all times.

Required Qualifications

• Minimum of 1 year of experience working in the golf industry, with pro shop experience preferred.
• Currently enrolled as a PGA of America associate.
• Computer knowledge, including Microsoft platforms, tournament programs, POS, tee time, and internet software.
• Basic knowledge of golf course operations.
• Excellent communication skills, both written and verbal.
• Positive attitude with the ability to work cooperatively with co-workers.
• Availability to work weekends and holidays.

Full accountability for golf operations in the absence of the Head Professional depends on the Assistant Golf Professional, who oversees tee sheet management, pace of play, staff training and coordination, instructional programs, and member and corporate events at a private club. Serving as the operational anchor for the golf operations team, this role advances accurate round reconciliation, consistent member engagement, and the smooth delivery of club programs and functions.

Operational Focus

• Assist the Head Professional with staff training and evaluation.
• Assist with the processing and tracking of inventory.
• Supervise, train, and coordinate the daily activities and duties of golf operations staff.
• Manage pace of play while on duty.
• Manage tee sheets daily and ensure proper reconciliation of member and guest rounds and charges.
• Participate in all member events and functions.
• Assist in the creation and execution of instructional programs.
• Assist in the coordination and execution of member and corporate events.
• Play golf with members and log all rounds.

Technical Qualifications

• PGA Class A certification.
• Experience with POS systems.
• Fundamental knowledge of the game of golf, rules of golf, golf operations, and tournament operations.
• Strong customer service and organizational skills.
• Ability to work effectively within a team management structure.
• Availability on weekends and holidays.

As the Assistant Golf Professional, this role advances daily play management, tournament operations from pre-event planning through post-event billing, outside services staff coordination, and pro shop retail standards to deliver consistent guest-focused hospitality. The golf operations team relies on this work to maintain inventory accuracy, short game instruction quality, and the attentive facility management that sustains a high-standard guest experience.

Job Functions

• Assist with golfer check-in and fee collection, and control and manage play.
• Assist with all opening and closing procedures.
• Assist in managing tournament operations, including planning, pre-tournament contracts, post-tournament billing, promotion, course setup, preparation, scoring, prize distribution, and follow-up.
• Assist with management of outside services staff to ensure the highest customer service standards are met.
• Assist in inventory control, including ordering, receiving, inputting, and pricing, and maintain an attractive and orderly retail appearance in the golf shop.
• Provide guest relations services, including greeting and introducing guests to the facility, directing guests, and delivering consistent and genuine hospitality.
• Provide short game golf instruction as needed.

Skills & Qualifications

• Registered as a PGA apprentice preferred, with enrollment in Level 1 of the PGA PGM program preferred.
• Fundamental knowledge of the game of golf.
• Experience with Microsoft Word, Excel, retail POS, and tee time software.
• Ability to meet the minimum physical requirements of the role.
• Excellent written and oral communication skills.

Assistant Golf Professional develops and oversees golf course, pro shop, and snack shop operations for Laguna Woods Village, conducting fundamental and advanced lessons, supervising part-time attendants and starters at the Par 3, and managing daily purchasing and inventory functions. Success in the position means maintaining accessible, well-run facilities and a knowledgeable, well-directed part-time workforce that serves a broad community of golfers at all skill levels.

Leadership Responsibilities

• Develop work plans and schedules for the golf course, pro shop, and snack shop operations.
• Supervise and direct the work of employees, including part-time golf course attendants and starters.
• Conduct fundamental and advanced lessons in golf techniques.
• Provide re-gripping services as needed.
• Use personal equipment for golf lessons.
• Assist with purchasing, pricing, receiving, and stocking inventory.
• Open and close the pro shop.

Experience & Qualifications

• High school diploma or equivalent.
• PGA or LPGA membership, or entrance into a certified program within 6 months of employment.
• Experience as a golf professional or instructor preferred.
• Knowledge of golf and associated equipment and merchandise.
• Knowledge of golf course playing rules and procedures for conducting a golf tournament.
• Proficiency in Microsoft Office and modern office equipment.
• Ability to coordinate the work of field and clerical personnel.