ASSESSMENT CONSULTANT JOB DESCRIPTION

An Assessment Consultant translates psychometric science into decisions that shape who gets hired, developed, or promoted. Demand for this expertise has grown alongside regulatory scrutiny from bodies such as the OFCCP and EEOC, which require that selection instruments be defensible under federal guidelines, a standard that generalist HR partners rarely own. Most engagements span global organizations, where the consultant must calibrate personality inventories, situational judgment tests, and structured interview frameworks to local talent markets. The work is technical, client-facing, and consequential.

As the Assessment Consultant, you will design, validate, and deploy psychometric assessment programs that support enterprise-wide hiring and development decisions, ensuring each instrument meets legal, scientific, and business standards. You will partner with HR leadership and business unit heads across a large, matrixed organization, drawing on recognized competency frameworks and assessment suites to deliver programs that are both scientifically sound and operationally scalable.

Career Impact: Developing technical expertise in validated selection methodology, including large-scale criterion validation studies and EEOC-compliant documentation, positions you as a credible practitioner in a field where I-O Psychology credentials carry long-term market value.

Business Impact: The assessments you build directly determine which candidates enter critical roles, reducing mis-hire costs and strengthening workforce quality across an organization's talent pipeline.

Growth Opportunity: Exposure to global selection programs, senior leadership stakeholders, and advanced statistical methods creates a clear runway toward senior consultant or people analytics leadership roles.

• Design and validate personality, cognitive, and situational judgment assessments aligned with enterprise competency frameworks and OFCCP requirements.
• Partner with HR and business leaders to diagnose talent gaps and translate them into assessment-based selection or development solutions.
• Conduct criterion-related and content validity studies, producing technical reports suitable for legal review and outside counsel.
• Deliver individual and group feedback sessions on assessment results, coaching stakeholders on interpretation and application.
• Build stakeholder capability by training talent leaders and business HR partners on assessment methodology and psychometric standards.
• Monitor the ongoing reliability and fairness of deployed instruments, flagging adverse impact indicators and recommending revisions.
• Synthesize assessment data into actionable insights for leadership, translating statistical outputs into talent decisions with measurable business relevance.

• Bachelor's degree in Psychology, Industrial-Organizational Psychology, Human Resources, or equivalent work experience.
• 6 or more years of applied experience in talent assessment or selection, with demonstrated involvement in large-scale program design and validation.
• Technical expertise in psychological measurement instruments, including personality assessments, cognitive ability tests, 360-degree surveys, and structured interviews.
• Working knowledge of OFCCP and EEOC legal standards governing employee selection and adverse impact analysis.
• Experience conducting pre-experimental, quasi-experimental, or statistical validity studies using packages such as SPSS or R.
• Strong client consultation and advisory skills, with demonstrated ability to influence senior stakeholders and executive decision-makers.
• Excellent written communication skills, including the ability to author defensible technical reports and present findings to mixed audiences.

• Master's degree or PhD in Industrial-Organizational Psychology, Organizational Psychology, or a closely related field.
• Certification in a recognized assessment suite, such as the Hogan Assessment Suite (HPI, HDS, MVPI) or SHL OPQ.
• Experience providing expert testimony or working directly with outside counsel on selection-related legal matters.
• Prior experience designing and deploying global selection programs across multiple geographies and talent segments.

• Adverse impact ratio per deployed instrument, tracked against EEOC four-fifths threshold for each demographic group.
• Criterion validity coefficient for new assessments, benchmarked against published norms for the relevant job family.
• Stakeholder adoption rate of assessment programs, measured by percentage of targeted hiring managers applying the instrument within 90 days of launch.
• Technical report delivery cycle time, measured from data collection close to final sign-off by outside counsel.
• Candidate volume processed per selection program cycle, reflecting operational throughput on enterprise-wide deployments.
• Typical tools: psychometric platforms (commonly Hogan, SHL OPQ); statistical analysis software (commonly SPSS, R)

• Base Salary Range: $90,000–$130,000 annually, depending on seniority and scope
• Bonus: 8–15% annual performance bonus, tied to program delivery milestones
• Equity: Rarely offered; RSUs possible at large publicly traded employers
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard
• PTO: 15–20 days annually, plus federal holidays
• Common Perks: Continuing education support, conference attendance, professional certification reimbursement

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment decisions are made without regard to race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law. Work authorization in the United States is required as a condition of employment. Candidates who require reasonable accommodations during any stage of the hiring process are encouraged to make that need known. All offers are contingent on successful completion of a background screening.

The Assessment Consultant owns territory business development by identifying prospects, managing multi-stakeholder sales cycles, and closing deals within an assigned region while partnering with portfolio and market leads as the voice of the customer. Working across clinical, CIO, and CTO decision-maker networks, the role shapes revenue growth by translating customer intelligence into actionable sales strategy and thought-leadership content that advances both territory objectives and national marketing initiatives.

Key Responsibilities

• Sustain a strong level of knowledge about clinical assessment products and services through self-study, collaboration, and scheduled training.
• Stay current on market trends, industry news, and the overall competitive landscape.
• Create a strategic business development plan that outlines the level of activity needed to meet territory objectives.
• Stay current and informed on federal, state, and local funding options.
• Maintain accurate information and activity tracking in CRM.
• Produce accurate and timely forecasts as required by management.
• Identify new prospects, set up strategic customer meetings, and close sales within an assigned territory.
• Prepare sales and pipeline reports showing secured sales, potential sales, and sales opportunity areas using strategic sales analytics.
• Increase sales in accounts with long-term customer relationships within an assigned territory.
• Build multiple relationships within a customer account to expand sales.
• Navigate multiple steps in the sales process with multiple decision-makers, demonstrating the ability to influence high-level decision-makers.
• Move opportunities through the sales cycle, negotiate, and close sales.
• Conduct sales and professional presentations with assigned customers and professional organizations.
• Participate in developing and delivering national webinars as part of marketing and thought-leadership activities.
• Develop and deliver training for internal sales staff and other team members at designated internal meetings.
• Serve as a liaison with designated portfolio and market leads to act as the voice of the customer and advise on and develop materials to support portfolios.
• Develop and deliver content for professional organizations at the national, regional, and state levels.

Required Qualifications

• 3–5 years of selling experience with a proven track record of sales success.
• Experience selling to executive decision-makers in a cross-departmental capacity in the healthcare space.
• Prior industry experience or knowledge of assessment or psychometrics preferred.
• Experience in the healthcare integration sector, including EHR and EMR systems, is an asset.
• Established relationships with high-level decision-makers, including clinical directors, CIOs, and CTOs, in local territory regions.
• Excellent phone, written, and verbal communication skills.
• Excellent business development skills.
• Well-organised with efficient time and territory management skills.
• Forward-thinking with a strategic focus on technology sales.
• Team player with a positive attitude and a commitment to exceeding sales objectives.
• Comfortable working in a relatively independent environment with primary virtual contact with team members.

Embedded within HR and talent leadership teams, the Assessment Consultant translates business strategies into assessment and competency frameworks by partnering with business leaders to align selection, development, and organizational health programs to enterprise goals. Working closely with cross-functional partners, the role advances talent decision-making quality by deploying large-scale global selection processes, psychological measures, and data-driven insights that directly strengthen workforce performance and strategy execution.

Core Functions

• Confer with business and functional leadership on business issues and identify innovative, customer-oriented human resources solutions based on business unit objectives.
• Use analytics to assess overall people and organisational health of the business to influence decisions and deliver relevant insights.
• Stay current on business issues and industry trends to anticipate the impact of changes on the workforce and business.
• Collaborate with cross-functional partners to provide support and address business needs.
• Continuously identify opportunities to drive value in the business and pursue the resources needed for support.
• Guide and influence business leaders on making better talent decisions to drive strategy execution and business performance.
• Support assessment and competency projects and programs in alignment with enterprise assessment strategy, including standards, approaches, talent segments, solutions, processes, metrics, and governance.
• Build out the capability of key stakeholders, including talent leaders and business HR, on assessments and competency modelling.
• Provide expert thought leadership in the field, working with limited direction and using additional research and interpretation to identify issues or problems.
• Provide direction to supporting team members as a strategic contributor.

Qualifications & Experience

• Bachelor's degree in a related field or equivalent experience.
• Master's degree or PhD in Industrial-Organisational Psychology, Organisational Psychology, or Organisational Development.
• Certification in the Hogan Assessment Suite, including HPI, HDS, and MVPI, and SHL OPQ.
• Minimum of six years of related work experience.
• 2+ years of applied internal or client-facing work in the design, validation, and feedback delivery of large-scale global selection or HR programs and processes.
• Experience working with and consulting or coaching on selection and development assessments for key stakeholders.
• Experience in the design, validation, and deployment of large-scale global selection processes, including knowledge of OFCCP and EEOC requirements, writing technical reports, and working with outside counsel and expert testimony.
• Experience in HR, assessment, talent management, or learning and development.
• Technical expertise in the selection and use of psychological measures, including personality assessments, cognitive assessments, 360-degree surveys, situational judgment tests, biographical data, simulations, interviews, and social network analyses.
• Experience working in a large, global corporation and with senior leadership.
• Strong understanding of pre-experimental, experimental, quasi-experimental, or statistical designs and ability to use statistical packages such as SPSS or R.

Reporting to senior project leadership, the Assessment Consultant delivers complex Life Cycle Assessments for clients across the tech sector and other industries, performing detailed calculations of material flows, greenhouse gas emissions, and environmental metrics to generate actionable sustainability insights. Partnering with clients and internal team members through mentoring and project management, the role produces business value by ensuring LCA projects are completed on time, within budget, and to client expectations.

Primary Duties

• Help clients in diverse sectors, including the tech sector, to design, implement, and manage material.
• Product sustainability projects with a focus on LCA aspects.
• Perform complex LCAs in the context of wide-ranging projects.
• Perform detailed calculations to find material flows, greenhouse gas emissions, ecological footprints, and other environmental, economic, and social metrics.
• Deliver business value to clients.
• Manage projects and client relationships.
• Build expertise in the team through mentoring and training.
• Conduct technical research and results dissemination.

Skills & Qualifications

• Minimum engineering or science bachelor's degree, inclusive of mechanical, software, industrial, and chemical engineering.
• 2–4 years of experience delivering complex LCAs for Consultant II level.
• 4–6 years for Senior Consultant level.
• Experience in the tech sector is an advantage.
• Previous background in or passion for sustainability preferred.
• Excellent analytical skills applying various LCA software, with extensive experience in one of the main tools, including GaBi, openLCA, or SimaPro, and advanced competency in Microsoft Excel.
• Strong communication and consulting skills, with demonstrable client management and business development skills.
• Project management skills, ensuring projects are delivered on time, to budget, and to client expectations.
• Effective time management and organisational skills.
• Ability to prioritise and meet deadlines in a dynamic, fast-moving environment.
• Ability to work effectively with a wide range of people on a global basis.
• Proactive, with the ability and confidence to use initiative.

Sitting at the intersection of occupational psychology and data-driven talent solutions, the Assessment Consultant leads the design and development of tests and questionnaires that measure performance across the employee lifecycle while consulting with clients to build trusted advisory relationships grounded in psychometric expertise. Operating across diagnostic, facilitation, and analytical workstreams, the role refines client understanding through rigorous data evaluation and contributes to an experienced team delivering psychological assessments and interventions that enhance workforce performance.

Duties

• Design innovative client solutions to address talent, performance, and wellbeing issues.
• Consult with clients on problems and products to become a trusted adviser and support the business from a product perspective.
• Provide client insight with a proactive approach to business development and market intelligence.
• Lead the development of tests and questionnaires to measure and enhance performance across the employee lifecycle.
• Support the research, build, and analysis stage of test and questionnaire development where appropriate.
• Help deliver client projects as part of an experienced, ambitious, and growing team.
• Undertake diagnostic and facilitation work within client organisations.
• Become a data analysis and evaluation expert, understanding and reporting data for clients.

Experience & Qualifications

• Master's degree or PhD in Occupational Psychology.
• BPS qualification in Test User Training for occupational ability tests and occupational personality tests.
• Experience developing assessment methodology and delivering individual and group-based psychological assessments and interventions.
• Highly numerate with a keen interest in psychology and psychometrics in the workplace.
• An understanding of selection development and test design.
• Good knowledge of SPSS.
• Excellent research, evaluation, and verbal and written communication skills.
• Ability to understand complex problems and present solutions to teams and clients.
• Ability to understand client needs and issues.
• Flexible and collaborative approach to working, with drive and ambition and comfort with ambiguity and shifting demands.

A key member of the information security assessment program team, the Assessment Consultant shapes compliance coverage by defining, operating, and improving monitoring controls to meet information protection policies while consulting and advising on sophisticated, large-scale efforts involving vendor security, NIST frameworks, and regulatory requirements, including GDPR and CCPA. Collaborating across multi-functional teams, business clients, and leadership, the role delivers consistent, high-quality security assessment outcomes by leading, coaching, and mentoring staff and driving resolution of interconnected compliance and risk issues.

Leadership Responsibilities

• Define, operate, and improve processes to provide initial and ongoing monitoring, assessment, control coverage, and efficiency to ensure compliance with information protection policies and standards.
• Analyse, assess, and evaluate sophisticated processes and controls to resolve compliance with information protection policies and standards and ensure effective management of operational processes.
• Consult and advise on great, sophisticated, and ambiguous efforts on the appropriate design of information protection controls and monitoring to follow and demonstrate ongoing compliance with information protection policies and standards.
• Coordinate the resolution of interconnected issues and solution workarounds with multi-functional teams.
• Negotiate and communicate with business clients, vendors, field members, and leadership to develop positive relationships and ensure business objectives and expectations are addressed.
• Provide domain expertise for the information security assessment program, including evaluating vendor security, advising on purchase and investment decisions, establishing appropriate monitoring of information protection controls, evaluating operational efficiency of controls, and evaluating noncompliance issues.
• Define and operate processes to document, report, and lead findings, exceptions to standards, and identified gaps to ensure appropriate action plans are built and implemented to remediate deficiencies.
• Lead, coach, and mentor team members, risk engineers, and other staff on aspects of the information security assessment program to drive consistency, quality, and efficiency of deliverables.
• Develop plans to support departmental and corporate strategy.
• Provide information and analysis relating to key reports and performance indicators to support operational business processes and future improvements.

Technical Qualifications

• Bachelor's degree with an emphasis in Computer Science, Computer Engineering, Software Engineering, MIS, or a related field, or equivalent work experience.
• One or more sophisticated risk or security certifications, such as CISSP, CRISC, CISA, CISM, or CCSP.
• 4+ years of professional experience in information systems or systems audit with demonstrated knowledge of technologies and processes.
• Assessment experience in areas including security, risk, vendor, and compliance.
• Experience with Microsoft Office and governance, risk, and compliance tools such as ServiceNow is desired.
• Knowledge of the NIST framework.
• Data privacy experience, including GDPR and CCPA, desired.
• Demonstrable ability to craft and implement IT general controls and assess designs for security and control gaps.
• Demonstrated flexibility to adjust to changing business needs by effectively leading and prioritising large or sophisticated concurrent assignments.
• Demonstrated ability to lead, coach, and mentor staff members.
• Solid ability to independently identify and resolve critical and sophisticated issues through effective problem-solving.

The Assessment Consultant builds trusted client relationships by designing and conducting surveys, interviews, and focus groups with global organizations to surface best practices and synthesize actionable findings into reports, presentations, and communications that guide clients toward their goals. The work directly supports organizational improvement by developing and implementing stakeholder engagement plans, generating communication materials, and coaching colleagues on change management and communications best practices across government and international contexts.

Job Functions

• Design and conduct surveys, interviews, and focus groups with representatives from global organisations to identify promising and best practices that could be replicated.
• Communicate progress, findings, and recommendations to colleagues and clients.
• Develop and adhere to work plans for deliverables and work products.
• Develop and implement stakeholder engagement and communications plans.
• Generate communication materials and resources.
• Anticipate client needs and problem-solve in the moment.
• Establish and sustain relationships with clients and stakeholders.
• Synthesise findings into themes, presentations, and reports.
• Develop actionable recommendations to help clients achieve their goals.
• Demonstrate strong writing skills, organisational skills, and close attention to detail and quality.

Background & Experience

• Bachelor's degree, with a focus in journalism, strategic communications, organisational development, organisational psychology, change management, public affairs or relations, international relations, or political science preferred.
• At least 2 years of relevant experience.
• Experience working with government agencies with an international focus, such as the Department of State or USAID.
• Experience engaging clients at various levels, including high-level executives and political appointees representing a diversity of perspectives.
• Experience reviewing team members' work products and coaching colleagues or stakeholders on communications and change management best practices.
• Experience tracking communications and change management metrics and translating those into impactful insights.
• Experience facilitating discussions with diverse groups of stakeholders to obtain feedback and actionable insights.
• Experience with creative content creation and management tools, including PowerPoint, Excel, and SharePoint.
• Ability to view problems from multiple angles and apply a variety of solutions.

As the Assessment Consultant, this role executes workstation evaluations to recognize and reduce ergonomic risk factors for individual workers, recommending modifications and engineering controls while managing high-risk and disability-accommodation cases across industrial and office environments. The team relies on this work to maintain OSHA compliance, deliver customized health and safety training, and generate statistical and predictive analyses that inform facility planning, anthropometric inputs, and population-level ergonomic interventions.

What You'll Do

• Perform workstation evaluations to recognise and evaluate ergonomic risk factors affecting individual workers.
• Recommend modifications and engineering controls to reduce or eliminate ergonomic risk factors.
• Work with installers and facility trade services to facilitate installations.
• Ensure follow-through and follow-up of workstation recommendations and modifications.
• Manage high-risk or disabled individuals' workstations and work environments.
• Identify problem trends or areas and recommend solutions.
• Conduct off-site workstation evaluations.
• Evaluate and recommend engineering controls for environmental risk factors.
• Document workstation observations, interventions, and activities related to pain and disability-accommodation cases.
• Provide records to employees or their representatives as required by OSHA.
• Generate reports based on statistical and predictive or descriptive analysis of symptom incidence, population anthropometrics, and related data.
• Provide human factor data, engineering controls, and anthropometric input for facility project planning and furniture selection.
• Conduct industrial and non-office ergonomic evaluations for operations such as mailroom and cafeteria staff, as needed.
• Work with information technology groups to solve technology-related workstation problems.
• Develop and provide back safety, ergonomic awareness, and other health and safety training, including customised training materials.

Position Requirements

• Bachelor's degree in human factors, HSE, engineering, or a technical field with relevant health and safety qualifications preferred.
• Certified Professional Ergonomist (CPE) designation preferred.
• 2 years of HSE experience with an emphasis on ergonomics or human factors.
• Ability to interact with a large, varied workforce across a variety of job disciplines, equipment, and furniture.
• Ability to work at a high-energy level, including crawling under furniture and executing lifts under 50 pounds.
• Ability to find or create innovative, original, and cost-effective workstation engineering controls.
• Ability to maintain and strengthen relationships.
• Effectively influence and negotiate with internal and external partners.
• Ability to negotiate strategically in difficult situations with both internal and external groups.

Assessment Consultant develops new account opportunities by generating lead flow, qualifying prospects, and managing the activities required to deliver solution assessments across a Microsoft technology sales territory. Success in the position means serving as the team's primary point of contact for lead qualification while coordinating between new clients, account executives, and the extended sales team to drive product awareness and revenue growth.

Day-to-Day Responsibilities

• Generate lead flow by engaging accounts and preparing them for a solution assessment.
• Connect with as many leads as possible to encourage the purchase of the product offered.
• Serve as the point person for the team's sales lead qualification process.
• Manage and execute the activities required to perform a solution assessment in each account.
• Stay in close contact with existing accounts or leads and create brand awareness regarding solution assessments.
• Coordinate in-person meetings and calls between new clients, account executives, and the extended sales team.
• Answer calls and emails from clients, identify opportunities, and make suggestions for future or new products or services.

Knowledge Skills & Abilities

• Bachelor's degree.
• Additional desirable certifications include Azure Fundamentals, Microsoft Fundamentals, and project management credentials.
• Hands-on experience with multiple sales techniques.
• Experience with Microsoft Office and CRM software, including MS Excel and Power BI.
• Understanding of sales performance metrics.
• Strong written and verbal communication skills, with strong attention to detail and data analysis skills.
• Desire to integrate consulting on Microsoft solutions and offerings in support of organisations' business needs.
• Technical skill set working with IT systems and leveraging tools to collect data.
• Self-directed with a focus on quality and the ability to apply independent judgement to accomplish objectives.

The Assessment Consultant owns the full lifecycle of building condition engagements by completing and overseeing reserve fund studies, property condition assessments, and facility condition assessments for residential, municipal, industrial, and mission-critical property types while managing client relationships and business development to secure revenue-generating projects. Working alongside multi-discipline project teams and presenting results to audiences ranging from residential boards to facility managers, the role delivers reliable financial and technical outcomes that support asset management decisions across a diverse portfolio.

Scope of Work

• Prepare proposals and establish project financial budgets.
• Complete and oversee reserve fund studies and performance audits, property condition assessments for real estate transactions, and facility condition assessments to support asset management.
• Attend client meetings and present results clearly and effectively for audiences with varying backgrounds, including residential boards of directors, developers, and facility managers.
• Collaborate with multi-discipline project teams on large.
• Complex assessment assignments for various property types, including residential, municipal, institutional, industrial, and mission-critical.
• Attend relevant industry events.
• Manage client relationships and conduct business development to secure revenue-generating projects.

Education & Experience

• Degree or diploma in Engineering, Construction Management, Architecture, or a related field.
• Professional Engineer, Registered Architect, or Certified Technologist designation, or pursuing registration, is a plus.
• Minimum 4 years of experience leading reserve fund studies, performance audits, property and facility condition assessments, and building science consultation.
• Building restoration experience for a variety of components, including roofing, windows, cladding, and parking structures, is a plus.
• Project management experience.
• Organisational skills with the ability to effectively prioritise tasks across multiple projects and proposals.
• Ability to work in a team environment.
• Strong customer service commitment.
• Excellent verbal and written communication skills in English.

Assessment Consultant guides field surveys, data analysis, and quality control for facility condition assessments, providing oversight of individual projects and assessment specialists while carrying financial accountability for assigned work. The work directly supports clients and the broader consulting practice by combining generalist MEP and building envelope knowledge with proficiency in project management, CMMS tools, and mobile data collection to deliver accurate, reliable facility assessments.

Operational Focus

• Conduct field surveys and evaluations.
• Analyse relevant data and perform database entry.
• Ensure quality control on internal deliverables.
• Support sales efforts on a project-by-project basis.
• Provide direction and oversight of individual projects and facility assessment specialists.
• Assume financial accountability on assigned projects.

Professional Experience

• Technical degree required; engineering degree preferred.
• 2–8 years of relevant experience, or may substitute 15+ years of prior experience in facility management or maintenance.
• IFMA CFM certificate may substitute for degree requirement.
• Generalist and systems knowledge with respect to MEP, building envelope, and architectural systems.
• Functional knowledge of other technical services offerings, including building commissioning and facilities operations consulting.
• Functional knowledge of CMMS products.
• Proficient in data analysis, Excel, and mobile data collection.
• Proficient in project management and leading others.
• Proficient in communication, teaming, and internal and external interaction.