Job Summary:

• Greet guests and supply basic information about the hospital.
• Provide walking and wheelchair escorts from lobby to destination.
• Able to work independently and collaborate with team members in other disciplines.
• Available for morning, evening, weekday and weekend shifts.
• Engage patients and guests in conversation to offer hospitality, aid in service recovery and engender trust.
• Support use of Patient Portal and Information kiosk.
• Previous experience in a Customer Service or Hospital setting.
• Provide front office support through exceptional customer service including answering phones, managing the office email inbox.
• Responsible for printing, faxing and other general office duties such as organizing files and electronic data bases.
• Assists with marketing and communications 
• Assist with creation and management of social media accounts
• Assists with data entry, updating the office website, and producing marketing materials
• Works with the Administrative Specialist to maintain the office, schedule events

Skills on Resume: 

• Customer Service (Soft Skills)
• Escorting (Hard Skills)
• Independence and Collaboration (Soft Skills)
• Flexibility (Soft Skills)
• Communication (Soft Skills)
• Technological Proficiency (Hard Skills)
• Previous Experience (Hard Skills)
• Adaptability (Soft Skills)

Job Summary:

• Previous guest service or hospitality experience
• Previous security experience or equivalent education
• Complete guest screening to prevent prohibited items from entering the park through the use of automated and manual systems; i.e bag inspections, hand held and walk through metal detectors
• Ensure security and safety of park guests and employees by adhering to Standard Operating Procedures
• Interact with guests and other ambassadors to ensure a secure environment exists without incident
• Demonstrate Service Excellence with park guests and ambassadors
• Identify and report unusual events or behaviors as needed
• Assist in maintaining the cleanliness and organization of the park and work space
• Attend scheduled in-service training to maintain/improve skill level
• Assist local public service providers as necessary for the safety, security and well-being of park guests, ambassadors and company assets
• Maintain complete confidentiality and professionalism at all times
• Complete incident reports

Skills on Resume: 

• Strong Communication Skills (Soft Skills)
• Situational Awareness and Attention to Detail (Hard Skills)
• Ability to Remain Calm under Pressure (Soft Skills)
• Physical Fitness and Strength (Hard Skills)
• Multi-tasking and Adaptability (Soft Skills)
• Availability and Flexibility (Hard Skills)
• Customer Service Experience (Hard Skills)
• Security Knowledge or Training (Hard Skills)

Job Summary:

• Assist patients in navigating their care in a medical setting, including simple interpretation for Chinese-speaking patients.
• Expect community referred patients, and greet and assist with registering patients in the hospital setting.
• Foster communication between hospital and referring community physicians.
• Identify and engage with patients that require additional community support and make referrals to the CAIPA Care team in order to facilitate connection to community resources.
• Update or add PCP information to the hospital system in order to ensure that discharge records will be transmitted to the correct PCP following patient discharge.
• Provide psychosocial support to patients and their family members. (only applicable to Cancer Center)
• Organize and facilitate support group programs for Chinese-speaking patients in collaboration with the Cancer Center teams. (only applicable to Cancer Center)
• Liaise with the Asian Outreach department in order to troubleshoot challenging patient issues.
• Facilitate the safe discharge of patients from the ED and Inpatient units by collaborating with case managers, nurses, and doctors.
• Follow up with patients post-discharge in order to promote timely and appropriate follow-up care, enhance medication compliance, and identify issues needing further assistance.
• Assist patients in making specialist appointments through appointment scheduling and the Asian Outreach department.
• Remind patients of upcoming specialist appointments and assist with rescheduling as needed (only applicable to Outpatient)

Skills on Resume: 

• Language Proficiency (Hard Skills)
• Patient Navigation (Soft Skills)
• Interpersonal Communication (Soft Skills)
• Community Engagement (Soft Skills)
• Referral Management (Hard Skills)
• Data Management (Hard Skills)
• Psychosocial Support (Soft Skills)
• Program Coordination (Soft Skills)

Job Summary:

• To work the hours and shifts in accordance with conditions of employment.
• To comply fully with the Health & Safety Policy for the centre.
• To carry out duties in accordance with instructions issued by Centre Manager or their delegated deputy.
• Implement & maintain cleaning/sterilising regimes as part of centre’s COVID-19 strategy.
• Assist cleaning team with cleaning of the outdoor mall areas to include shopfronts as required.
• Compacting of bulk waste, segregation of waste for recycling and baling of plastic and cardboard.
• To assist with enquiries from the public if so required.
• To assist with promotions if so required.
• To cover any shift/duty as may be required, including nightshift.

Skills on Resume: 

• Schedule Flexibility (Hard Skills)
• Health and Safety Compliance (Hard Skills)
• Following Instructions (Hard Skills)
• Implementation of Cleaning Procedures (Hard Skills)
• Outdoor Cleaning (Hard Skills)
• Waste Management (Hard Skills)
• Customer Service (Soft Skills)
• Promotion Assistance (Soft Skills)

Job Summary:

• Transport Patients with care and understanding
• Be able to keep the ambulance clean and fresh including equipment, cages etc
• Carry out routine checks on the ambulance to ensure safety [Oil, Water, Tyres, wipers, lights, brakes]
• Be responsible for organising routine services and MOTs
• Ensure the Vehicle represents the company image in a positive way
• Transfer of all documentation, medications, and items of the patients accurately where applicable.
• To always drive responsibly.
• To observe and comply with parking regulations
• Drive safely on all road conditions
• Ensure safety of patient, road users & public
• Assist medic in providing care for patient
• Respond to emergencies when required, training provided
• Maintain cleanliness & good condition of the vehicle
• Manage the customer referral process and outreach campaigns
• Understand and resolve any customer issues, in collaboration with agents and Tomo leaders as appropriate
• Establish expertise with customer-facing systems and Brokerage processes
• Establish relationships with key Tomo stakeholders
• Contribute to strategic Brokerage programs and efforts

Skills on Resume: 

• Patient Transportation (Hard Skills)
• Vehicle Maintenance (Hard Skills)
• Routine Checks (Hard Skills)
• Organization Skills (Hard Skills)
• Representation of Company Image (Soft Skills)
• Documentation Management (Hard Skills)
• Responsible Driving (Hard Skills)
• Emergency Response (Hard Skills)

Job Summary:

• Create a warm and welcoming presence for Library researchers and visitors. 
• Greet the researchers and visitors and provide information, wayfinding, and an orientation to Houghton Library.
• Coordinate with the Public Services Division and Scholarly and Public Programs Department, share information with researchers and the public about Houghton Library mission, exhibitions, collections, programming, events, services, and classes.
• Answer routine and general inquiries about the Houghton’s collections, mission, and history, as well as questions about Harvard Yard and Harvard Square, including amenities, dining, and transit.
• Coordinate with the Head of Teaching and Learning and other Houghton staff, welcome students and faculty to the library for classes and manage the flow of students to classrooms.
• Understand and communicate library policies and procedures to visitors and researchers, including health, security, and safety, coat/bag check, rules regarding food and drink, and reading room protocols.
• Coordinates scheduling and helps to ensure that the welcome position is regularly staffed when the Welcome Ambassador is at break or away from the library. 
• Creates and updates documentation and guidelines for the role. 
• May provide cross-training to other library staff or student workers.
• Receive visitors and staff arriving at the library for appointments with Houghton staff and direct accordingly.
• Answer incoming calls to the general Houghton Library telephone number and direct as appropriate.
• Confirm all digital and analog public signage is up-to-date, accurate, and functioning properly.
• Alert the Houghton Security Office of any security concerns, including self-observed issues and reported visitor concerns.
• May assist the Scholarly and Public Programs Department and the Woodberry Poetry Room with special events, including duties such as receiving caterers, directing A/V set-up, advising on facilities staff on furniture set-up, etc.
• Assist with administrative duties including updating departmental wiki, updating departmental documentation, helping with the library’s social media presence, and contributing to library goals by accomplishing related duties

Skills on Resume: 

• Customer Service (Soft Skills)
• Information Provision (Hard Skills)
• Coordination and Collaboration (Soft Skills)
• Knowledge of Library Collections and Services (Hard Skills)
• Classroom Management (Soft Skills)
• Understanding and Communication of Policies and Procedures (Soft Skills)
• Documentation and Guideline Creation (Hard Skills)
• Administrative Skills (Hard Skills)

Job Summary:

• Meet and greet visitors and staff in a friendly and polite manner to ensure that their passage into the premises is as smooth as possible, while complying with Hospitality Program and Security requirements.
• Assist visitors, vendors, job applicants and employees from other locations with the check-in process and ensure their hosts are promptly alerted.
• Ensure that everyone that enters the premises possesses an appropriate badge (i.e. Employee, Temporary, Guest Badge).
• Act as a go to point of contact for clients and guests.
• Maintain reporting on the volume of visitors.
• Operates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the corporate office and external. 
• Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers.
• Answering incoming calls and directing those calls to the proper parties. 
• Calls must be answered in four rings or less.
• Maintain reporting of the volume of calls received.
• Provides administrative assistance such as typing letters, preparing reports, maintaining files and entering data into spreadsheets.

Skills on Resume: 

• Customer Service (Soft Skills)
• Hospitality Management (Hard Skills)
• Security Compliance (Hard Skills)
• Communication Skills (Soft Skills)
• Reporting and Documentation (Hard Skills)
• Telephone Operations (Hard Skills)
• Administrative Support (Hard Skills)
• Event Coordination (Soft Skills)

Job Summary:

• Provide occasional operational support for the executive team, for example, legal mailings, expense reconciliation, travel coordination
• Research venues and vendors and negotiate vendor contracts
• Project Manage large events on the day of, ensuring smooth execution of planned activities and speakers
• Oversee and manage all operational elements of quarterly Board meetings, including travel, accommodations, itineraries, and copies of Board material as requested.
• Provide support for presentations, anticipating needs, and tools for meetings.
• Work with IT to ensure communication technology readiness and seamless execution for face to face and virtual events
• Manage the People & Culture annual budget; provide monthly updates to the VP of P&C
• Support and emphasize Inteliquent's internal brand and mission of the Best People delivering the best service over the best network
• Own and ensure that all P&C based internal messaging is consistent and supports company values and mission
• Work with P&C teammates to plan communication strategy for the roll-out of annual programs
• Manage communication of regular culture supporting programs: i.e., employee awards and anniversary recognition
• Support annual and pulse engagement survey results through creative actions designed to address challenges identified
• Partner with P&C teammates to manage talent-centric social media, internally and externally.

Skills on Resume: 

• Operational Support (Hard Skills)
• Research and Negotiation (Hard Skills)
• Project Management (Hard Skills)
• Event Planning and Execution (Hard Skills)
• Board Meeting Management (Hard Skills)
• Presentation Support (Hard Skills)
• Budget Management (Hard Skills)
• Communication Strategy (Soft Skills)

Job Summary:

• Tidy up and reposition any incorrectly parked scooters around the Salford area.
• Check the safe functionality of the fleet and informing local operations of vehicles needingrepair/retrieval
• Perform basic checks and repairs on damaged vehicles
• Interact and educate users and non-users alike of good riding practices and parking rules.
• Assist with the onboarding and teach new users how to use product
• Conduct formal and informal surveys to gauge local usage, and identify areas in need of improvement
• Submit facility requests for items that need to be repaired in the lobby area.
• Assist with ordering, receiving, and maintaining office supplies.
• Project and maintain office supply inventory levels.
• Reserving visitor offices and overseeing communal office and meeting spaces.
• Understand evacuation protocols and assist the Emergency Response team.
• Assist with hosting, setting-up and breaking down for events.

Skills on Resume: 

• Tidying and Repositioning Scooters (Hard Skills)
• Fleet Safety Inspection (Hard Skills)
• Basic Vehicle Maintenance (Hard Skills)
• Customer Interaction and Education (Soft Skills)
• Onboarding and Training (Soft Skills)
• Survey Conducting (Soft Skills)
• Problem Identification (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Create excitement in the brand
• Participate in awareness and promotional campaigns, engaging with customers, attending events including community centres, shopping centres, outdoor events
• Customer Generation
• Follow up on leads generated at brand awareness events, drive sales whilst maintaining brand image
• Direct engagement with customers by visiting homes following on from local events
• Understand the customers’ needs and bringing toob products to life
• Drive a pipeline of future customers by registering customer’s interests

Skills on Resume: 

• Brand Building (Soft Skills)
• Event Engagement (Soft Skills)
• Sales Generation (Hard Skills)
• Lead Follow-up (Soft Skills)
• Direct Sales (Hard Skills)
• Customer Needs Assessment (Soft Skills)
• Product Demonstration (Hard Skills)
• Lead Generation (Hard Skills)

Job Summary:

• Design, set, and execute an EMEA-wide aligned University Relation Strategy cross all BU´s for TE. 
• Close alignment with HR/BU leads in regards, selling of concept, UR-SWFP and funding
• Close collaboration with an external agency to design strategy and implementation plan
• Implementation of UR strategy in the pilot countries Germany and Ireland (ground concept and "menu card" per Business Unit)
• After proof of concept build-out of strategy to further EMEA countries
• Shall include: e.g. Identifying of Target Universities and build out collaboration, building yearly EMEA fair plan, Founding of local Recruiting Focus Teams and implementing of Marketing Concept
• Identify Sources of Talent and establish relationships with campus career centers, business schools, student organizations, Mentoring Programs and affinity group organizations
• Close collaboration with Marketing Team EMEA and recruitment Marketing team
• Close collaboration with key players of TE Ambassador Programs as well as the TE ERG (e.g. Young Professionals)
• Build out a Talent Pool with UR candidates
• Overall Responsibility for Dual Student-, Rotational and apprenticeship programs
• Partner with Talent Management to drive recruitment, retention and development opportunities

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Stakeholder Management (Soft Skills)
• Collaboration (Soft Skills)
• Project Management (Hard Skills)
• Market Research and Analysis (Hard Skills)
• Relationship Building (Soft Skills)
• Marketing Strategy Development (Hard Skills)
• Talent Acquisition and Management (Hard Skills)