AGENCY MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Mai 26, 2025 - The Agency Manager leads a sales team, and develops and executes strategic business plans to ensure a strong community presence and optimal performance. With a deep understanding of Allstate's products and underwriting guidelines, this role requires effective coaching, team building, and relationship management skills. Strong leadership, communication, and problem-solving abilities are essential for influencing decisions, negotiating effectively, and providing exceptional customer service.
Essential Hard and Soft Skills for a Standout Agency Manager Resume
- Project Management
- Budgeting
- Data Analysis
- Marketing Strategy
- Client Relationship Management
- Contract Negotiation
- Sales Forecasting
- CRM Software
- Digital Marketing
- Market Research
- Communication
- Leadership
- Problem Solving
- Team Collaboration
- Time Management
- Adaptability
- Conflict Resolution
- Decision Making
- Creativity
- Emotional Intelligence
Summary of Agency Manager Knowledge and Qualifications on Resume
1. BA in Marketing with 3 years of Experience
- Health sales insurance experience with a strong work ethic
- Working experience building and leading a team
- Sales management experience, open to leaders without formal management experience
- Knowledge of the Medicare market
- Sales recruiting experience, with competitive spirit/drive
- Knowledge of how to prospect/lead generation
- Proficient in Microsoft Office, Word, and Excel
- Hands-on sales experience exceeding sales targets
- Decision Quality – making good and timely decisions that keep the organization moving forward
- Drives Results – consistently achieves results under difficult circumstances
2. BA in Communications with 4 years of Experience
- Proven supervisory working experience
- Recent experience in, and familiarity with, analytical processes and legal assistance
- Direct Asset Forfeiture working experience
- Experience directing multiple tasks/projects at multiple locations
- Ability to maintain a professional working relationship with the government customer
- Excellent verbal and written communication skills
- Excellent organizational skills with strong people relationship skills
- Progressive experience with database management and automated office procedures
- Knowledge of Microsoft Office (including Word, Excel, and PowerPoint)
- The ability to lead and motivate sales teams
3. BA in Public Relations with 7 years of Experience
- Management experience, including experience successfully managing a sales team or business
- Must be well-connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence
- Strong knowledge of Allstate’s products and Underwriting guidelines
- Ability to develop and execute a strategic business plan
- Demonstrated strong coaching, team building, and interpersonal skills
- Strategic vision and strong communication and leadership skills
- Ability to build strong internal and external relationships
- Demonstrated ability to influence and a superior ability to negotiate
- Commitment to providing outstanding customer service
- The ability to problem solve and create solutions