ADMINISTRATIVE SERVICES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

• Experience with facilities management and administration.
• Customer-centric with a focus on creating a "Wow" experience.
• Experience in vendor contract negotiation and service-level agreement (SLA) management.
• Knowledge of office operations, budgeting, cost control, and expense monitoring.
• Experience in implementing and improving administrative policies and standard operating procedures (SOPs).
• Experience with office management software, ERP systems, and administrative reporting tools.
• Ability to set high personal goals and achieve them while working independently.
• Proven track record of managing multiple priorities effectively through completion.
• Excellent interpersonal skills and effective verbal and written communication skills.
• Able to work cross-functionally with various departments.
• Able to prioritize and manage time efficiently.

Candidates often list ERP skills but skip budget scope, which the administrative duties employers post makes concrete.

• Supervisory and/or management experience.
• Financial reporting or financial evaluation experiences.
• Understanding of FRB accounting practices and acumen.
• Strong leadership, organizational, and construction project management skills.
• Strong oral and written communication skills.
• Ability to work with others.
• Ability to direct the efforts of department staff, design firms, consultants, and contractors.
• Excellent problem-solving, analytical, and interpersonal skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Project.
• Ability to work independently and manage multiple priorities and projects from conception to completion.

Construction project management is easy to overstate, so the resume bullets that show these competencies gives the evidence employers expect.

• Certification or advanced administrative training.
• Experience in facilities management, administrative services, or related field in a leadership role.
• Proficient in Microsoft Office, including Word, Excel, Access, and PowerPoint, and other software as it applies.
• A strong client service approach and team orientation.
• Strong project and team management experience with attention to detail and a willingness to "roll up sleeves" and operate at whatever level is needed to accomplish tasks.
• Strong communication skills, both written and verbal, with demonstrated creativity with regard to work.
• Exceptional organizational skills, using systematic methods to perform work, and the ability to recommend or create new work methods or procedures.
• Proactive problem-solving skills that have techniques to identify and resolve issues promptly, gather and analyze information skillfully, and able to make appropriate decisions.
• Team-oriented, positive, professional, and collaborative.
• Ability to maintain good working relations with colleagues and remain open to others’ ideas, and exhibit willingness to try new things.

After confirming the CAP or advanced training bar here, the certification pathways and progression data shows where this role leads.

• Experience in the Interagency Merit System performing duties comparable to Staff Services Analyst II.
• Analytical experience in staff services such as management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports.
• Knowledge of general accounting theory, principles, and practices, and their application to a variety of accounting transactions and problems.
• Knowledge of laws, rules, regulations, and policies affecting the financial operations and transactions of an assigned Department.
• Knowledge of government cost accounting, budgeting, account classification, and computerized financial management systems.
• Knowledge of purchasing methods, personnel administration policies, and Federal and State Civil Rights laws and complaint investigation procedures.
• Knowledge of principles of work direction, coordination, supervision, training, and work evaluation.
• Ability to plan, organize, develop, and coordinate fiscal and personnel administration functions for an assigned County Department or Agency.
• Ability to perform accounting and financial transaction work and analyze financial information to resolve problems.
• Ability to monitor and update fiscal records and prepare financial reports and statements.
• Ability to gather, organize, analyze, and present a variety of information using computerized financial management systems.
• Ability to effectively represent an assigned County department or agency in contacts with staff, the public, and government agencies while establishing and maintaining cooperative working relationships.

Benchmark ERP skills so your resume moves you to the screening stage.