ACTIVITIES DIRECTOR JOB DESCRIPTION

An Activities Director runs the full resident engagement program inside a skilled nursing, assisted living, or long-term care community. The role owns care plan development for each resident, monthly calendar production, volunteer program management, and departmental staffing - responsibilities that sit well outside what an Activities Assistant or Life Enrichment Coordinator typically holds. Regulatory fluency matters here. CMS-compliant QAPI committee participation and adherence to state survey standards are routine expectations, and many employers require or prefer a Certified Activities Professional (NCCAP) credential or an active Therapeutic Recreation Specialist license. Good programs show in audit outcomes.

As the Activities Director, you will own the design, delivery, and regulatory compliance of a comprehensive resident activities program that sustains quality of life across all levels of care in a senior living or long-term care community. The department typically reports to the facility Administrator or Executive Director and works in close coordination with nursing, social services, marketing, and family liaisons to serve a resident population with varying physical and cognitive ability levels.

Career Impact: Leading an activities department at the NCCAP-certified or Therapeutic Recreation Specialist level establishes the domain expertise most employers require before promoting into Resident Services Director or regional programming roles.

Business Impact: Monthly calendars, individualized care plans, and resident council facilitation directly shape state survey outcomes and the facility's regulatory standing with CMS-certified inspectors.

Growth Opportunity: Scope in this seat expands naturally toward budget ownership, multi-site programming oversight, and the Assisted Living Administrator licensure pathway as the senior living industry continues to grow.

• Design and publish a monthly activity calendar covering intellectual, physical, spiritual, and social programming for residents at all cognitive and physical ability levels.
• Develop individualized written care plans for each resident, reviewing and revising them quarterly in alignment with nursing notes and care conference outcomes.
• Lead the departmental budget process, including forecasting, spend-down tracking, and submission of financial reports to the Administrator.
• Manage the facility volunteer program, including recruitment, orientation, scheduling, and ongoing coordination with community partner organizations.
• Coordinate resident transportation for activities and medical needs, ensuring safe work practices for staff and compliance with applicable driver licensing requirements.
• Participate in QAPI committee meetings, infection control reviews, and interdepartmental leadership meetings, contributing activity-related data and recommendations.
• Supervise, schedule, train, and evaluate activity staff and volunteers, including onboarding and annual in-service compliance requirements.
• Maintain complete activity documentation, attendance records, and grievance responses in accordance with state and federal regulatory standards.

• Bachelor's degree in Therapeutic Recreation, Social Services, or a related field, or equivalent work experience.
• CPR and First Aid certification, or the ability to obtain before independent duty.
• Active licensure or eligibility for certification as a Therapeutic Recreation Specialist or Certified Activities Professional (NCCAP), or completion of a state-approved activities training course.
• 2 or more years of experience developing and delivering activities programming in a long-term care, skilled nursing, or assisted living setting.
• Supervisory experience, including scheduling, performance feedback, and staff training in a healthcare or residential care environment.
• Working knowledge of CMS Conditions of Participation, state survey standards, and QAPI requirements for residential care facilities.
• Demonstrated ability to develop individualized resident care plans and advocate for resident rights, needs, and preferences.
• Valid driver's license; Commercial Driver's License (CDL) or ability to obtain one within a reasonable timeframe required at many facilities.

• Certified Activities Professional (NCCAP) credential or Certified Therapeutic Recreation Specialist (CTRS) designation already held.
• Experience with resident engagement platforms used in senior living communities for calendar management and family communication.
• Background working with residents who have dementia, cognitive decline, or intellectual and developmental disabilities, including adapted programming techniques.
• Familiarity with Culture Change principles and person-directed care models in long-term care settings.

• Monthly resident participation rate, measured as the percentage of residents attending at least one scheduled activity per week.
• Care plan completion rate, reflecting the proportion of residents with current, quarterly-reviewed individualized activity plans on file.
• State survey deficiency citations related to activities, targeting zero activity-specific findings per annual inspection cycle.
• Volunteer program headcount and retention, tracking active volunteers recruited and retained per quarter.
• Budget variance, measured as the monthly deviation between approved departmental spend and actual expenditure.
• Typical tools: resident engagement platforms (commonly LifeLoop or Touchtown); electronic health records (commonly PointClickCare or MatrixCare).

• Base Salary Range: $45,000 to $65,000 annually, varying by facility size and state
• Bonus: annual performance bonus of 3% to 8%, tied to survey outcomes and participation metrics
• Equity: not typical for this role in most long-term care settings
• Health Benefits: medical, dental, and vision coverage; employer contribution varies by operator
• PTO: 10 to 18 days annually, plus paid holidays; some facilities offer additional sick leave
• Common Perks: tuition reimbursement for certification coursework; mileage reimbursement; shift-differential pay for weekend coverage

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodations will be made for qualified individuals with disabilities throughout the application and employment process upon request. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Employment in this role is contingent on successful completion of a background check and, where required by state regulation, a drug screening. Candidates must be authorized to work in the United States.

The Activities Director owns the full operational and clinical compliance lifecycle of an ambulatory surgery center, from developing the surgery block schedule and overseeing medication management to leading CMS accreditation and QAPI programs. Reporting to facility leadership and collaborating with the Medical Director, Materials Manager, and surgeon offices, this role enables regulatory compliance, patient safety, and continuous quality improvement across a multi-specialty outpatient setting.

Key Responsibilities

• Maintain operational involvement and support problem-solving.
• Develop and maintain the surgery block schedule for efficient surgical center operations.
• Oversee medication management, including controlled substance ordering and required access maintenance.
• Complete required State and CMS Quality Measures reporting via appropriate portals.
• Directly oversee Infection Preventionist functions and report on infection control, QAPI, and risk management.
• Communicate regularly with surgeon offices to foster positive relationships.
• Manage patient satisfaction surveys and ensure complaints and grievances are addressed.
• Serve as QAPI/Risk Management Coordinator and collaborate with the Medical Director as needed.
• Coordinate Emergency Preparedness and Life Safety Code activities, including drills and policy updates.
• Interview, hire, orient, and evaluate all ASC staff; oversee scheduling, payroll, PTO, and continuing education.
• Oversee initial credentialing, reappointment, peer review, and orientation for all credentialed medical staff.
• Oversee QAPI Program and Risk Management Plan on at least an annual basis; attend all QAPI Committee meetings.
• Collaborate with the Materials Manager and Director of Surgical Operations on case costing and inventory management.
• Lead CMS compliance, accreditation activities, policy development, and biannual policy review.

Required Qualifications

• Bachelor's Degree in Nursing required; Master's Degree in a related healthcare area preferred.
• A Wisconsin Registered Nurse license is required.
• CASC certification preferred.
• BLS certification required; ACLS certification preferred or ability to obtain.
• Five years of perioperative management experience required, with a multi-specialty outpatient surgery setting preferred.
• Two years of experience with AAAHC, JCAHO, or another surgery accreditation agency required.
• Two years of experience in Risk Management, QAPI, and Infection Control preferred.
• Working knowledge and experience in an ambulatory surgery environment, including direct patient care.

Embedded within the ACGME's education and outreach function, the Activities Director leads the design and delivery of comprehensive GME educational programs spanning local meetings to large national conferences. Working closely with the Vice President, the Department of Education, and external professional associations, this role advances the quality of clinical learning environments and enables accreditation-aligned improvement across sponsoring institutions.

Core Functions

• Work with the Vice President to develop, implement, and evaluate a comprehensive GME educational outreach and collaboration program.
• Develop a strategic plan for education and outreach to GME and clinical learning environment stakeholders, ranging from local meetings to large national events.
• Set objectives, establish formats and agendas, and identify speakers for education and outreach events.
• Collaborate with the Department of Education to coordinate educational activities for Sponsoring Institutions and clinical learning environments.
• Establish planning and advisory groups for each event; coordinate meetings and teleconferences to develop content, logistics, tools, materials, and continuing education credit.
• Support collaborative efforts convening multiple organizations to improve the clinical learning environment.
• Develop and implement a comprehensive communications plan and individual advertising plans for educational outreach activities.
• Develop web content and serve as editor for electronic and print materials related to clinical learning environment educational activities.
• Support CLER Program evaluation through data collection, focus group coordination, and management of speaking engagement requests.
• Conceptualize and coordinate institutional and CLER sessions at the ACGME Annual Educational Conference.
• Maintain relationships with associations and professional organizations with shared educational goals; represent the ACGME externally.
• Conduct ongoing evaluation of institutional outreach and collaboration; assist in preparation of annual budgets.

Qualifications & Experience

• Master's degree in education with expertise in adult learning principles.
• Terminal degree in a relevant field preferred, with at least 10 years of experience in healthcare or academic educational program delivery.
• 5 or more years of experience developing and delivering educational programs in clinical learning environments.
• At least 3 years of experience with system-based thinking and healthcare quality improvement initiatives.
• 3 years of experience using multimedia programs to deliver educational content.
• Knowledge of management systems and technology in the design, management, and delivery of educational programs.
• Excellent interpersonal, oral communication, and writing skills, including the ability to work with diverse professional staff and lead teams.

Reporting to senior management, the Activities Director leads a remote team of managers and supervisors to build operational capabilities and deliver strategic growth plans across CareLinx's senior care markets. Partnering with sales, vendor networks, and health plan clients, this role shapes a healthy P&L and ensures compliance with Medicare/Medicaid regulations while driving continuous quality improvement across multi-million dollar accounts.

Leadership Responsibilities

• Lead, mentor, and develop a remote team of managers and supervisors through open communication and delegation.
• Recruit, select, and retain highly qualified professionals.
• Develop strategies to build operational capabilities aligned with client and market commitments.
• Partner with the sales team to ensure client implementations and services are consistent with CareLinx's brand and expectations.
• Participate in expansion planning and collaborate with senior management to determine strategic operational direction supporting rapid growth.
• Build, own, and deliver a strategic growth plan for each area, measured monthly; ensure area business plans align with overall organizational goals.
• Review and negotiate vendor contracts; provide input into partner and client contract negotiations as needed.
• Manage a healthy P&L and pipeline growth.
• Measure the effectiveness of internal and external operational processes and provide timely, accurate reports on operating conditions.
• Develop and implement short- and long-range plans to enhance operating efficiency; inform senior management of trends, problems, and activities in senior care operations.
• Promote continuous quality improvement; ensure compliance with local, state, and federal regulations, including Medicare/Medicaid; develop and implement operational metrics, KPIs, and dashboards.

Skills & Qualifications

• At least 12 years of overall work experience with 3+ years of management experience in a complex, fast-paced environment.
• Deep domain expertise in healthcare, payers, Medicare, and commercial health plans.
• Experience in strategic account management for health plans, hospitals, and health systems, particularly for high-profile, multi-million dollar accounts.
• Strong negotiation, verbal, and written communication, and presentation skills.
• Comfort with iterative, trial-and-error efforts and flexibility to meet evolving business objectives.
• Accountable, proactive, and detail-oriented with strong strategic problem-solving capability.
• Willingness and ability to travel up to 25% of the time as needed.

Sitting at the intersection of strategic governance and inclusive community practice, the Activities Director leads delivery of Deakin's Diversity, Equity and Inclusion Strategy, including compliance with the Workplace Gender Equality Act 2012 and full stewardship of the Deakin Engagement and Access Program. Operating across senior stakeholder groups, the Medical Director, as needed, and external partners, this role shapes a culture of accountability and belonging that directly advances Deakin's institutional strategic plan.

Strategic Responsibilities

• Cultivate and sustain an environment that increases diversity, deepens inclusion, and advances belonging among students, staff, and the wider community.
• Lead strategic governance, compliance activities, and reporting to fulfill legislative obligations under the Workplace Gender Equality Act 2012 and the Gender Equality Act 2020.
• Lead the strategic delivery of the Deakin Engagement and Access Program (DEAP), ensuring alignment with HEPPP Funding Guidelines and a 'one Deakin' approach.
• Build a culture of integrity, accountability, and inclusive practice, aligning all functional and operational business plans to Deakin's strategic plan.
• Translate complex issues into clear strategies and goals by leveraging an in-depth understanding of Deakin's operating environment.
• Make clear, well-reasoned, and timely decisions with significant organisational impact.
• Motivate and influence key stakeholders to deliver strategic programming through the Diversity, Equity and Inclusion Strategy.
• Establish long-term partnerships with key stakeholders, acting as a trusted advisor and offering expert solutions.
• Coach team members to facilitate growth and development through balanced, constructive feedback.

Education & Experience

• Postgraduate qualifications with extensive relevant experience.
• Proven expertise in managing significant human and material resources, including complex projects to specific timeframes and budgets.
• Demonstrated experience in developing and implementing strategic documents and providing expert advice.
• Knowledge and understanding of contemporary issues in higher education, particularly in Diversity and Inclusion and equity group reporting.
• Demonstrated ability to lead and manage collaborative teams.
• Extensive experience in consultation and negotiation with senior managers, technical experts, and external stakeholders.
• Proven experience in data analysis, reporting, planning, and advising on data use to inform strategy.

A key member of the commercial insights function, the Activities Director leads the full cycle of market research from defining business questions and managing supplier RFPs to integrating data sources and delivering strategic consultation across pharma, biotech, and medtech clients. Collaborating across cross-functional teams, including marketing, analytics, and payer assessment colleagues, this role advances evidence-based decision-making that strengthens U.S. launch strategies and commercial performance.

Primary Duties

• Develop and execute market research plans to support brand strategies, tactical execution, and performance measurement.
• Collaborate with internal stakeholders to define business questions and articulate their impact on strategic objectives.
• Prioritize business questions and manage workload for maximum business impact; propose sound methodologies to address them.
• Identify and recommend supplier partners; manage RFPs, selection, and engagement with clear expectations for study design, quality, timelines, and budget.
• Integrate and synthesize multiple data sources to uncover insights, tell compelling stories, and improve decision-making.
• Deliver sound business consultation by identifying insights relevant to tactical execution and performance measurement.
• Collaborate with cross-functional colleagues to extend the business impact of insights and analytics activity.
• Ensure compliance with company policies, standards, and procedures in every interaction.

Requirements

• Bachelor's Degree required; advanced degree (e.g., MBA, MMR) in market research, marketing, or a relevant business field preferred.
• 7 or more years of experience in market research, marketing, analytics, commercial, or payer assessment.
• Direct pharma/biotech/medtech/diagnostics or related consulting experience.
• Strong understanding of commercial strategy, U.S. launch expertise, reimbursement strategies, and sales force execution and insight-gathering methodologies.
• Strong leadership, business acumen, and ability to manage multiple priorities, timelines, and stakeholder expectations.
• Strong communication, presentation, supplier management, and cross-functional project prioritization skills with high accuracy under competing deadlines.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Teams.

End-to-end program delivery and measurable audience growth depend on the Activities Director, who builds and manages communication programs, organises market surveys, and coordinates direct marketing initiatives across email, school partnerships, and social media channels. Based within the marketing and sales function and serving as a liaison between internal departments and external educational partners, this role enables student outreach success and supports brand visibility across digital and in-person platforms.

Duties

• Build and organise communication programs and customer outreach via email, phone, face-to-face meetings, and school partnerships.
• Manage projects end-to-end, including event planning, execution, and update reporting for internal and external parties, including social media.
• Organise market surveys and produce market analysis reports with headings for marketing strategy as required.
• Coordinate with the sales department to organise direct marketing program implementation and carry out other PR and marketing activities.
• Support student outreach and advising directly at schools and events; support keyword content planning for websites and fan pages.
• Use online marketing tools and methods to promote and attract target audiences; coordinate management of fanpages and social network accounts.

Experience & Qualifications

• University degree or higher in Business Administration, Marketing, Foreign Trade, Law, Foreign Languages, or a related field with extensive experience.
• Good planning skills with the ability to implement, coordinate, and monitor marketing project roadmaps.
• Firm grasp of legal regulations governing marketing activities; understanding of end-consumer needs.
• Proficiency in Photoshop, Adobe Illustrator, and video editing software.
• Good negotiation, presentation, and communication skills.
• Honest, meticulous, punctual, willing to learn, and able to maintain confidentiality.

As the Activities Director, this role develops, facilitates, and supervises quality activity programs, services, and events that build community and support resident well-being within a senior living facility. The senior living team relies on this work to maintain meaningful connections between residents, staff, and surrounding organisations while ensuring all activity documentation, communications, and vendor schedules are managed with accuracy and care.

Accountabilities

• Develop, facilitate, and supervise quality activity programs, services, and events.
• Manage activity schedules, newsletters, communications, vendor schedules, and senior resource events.
• Maintain complete computerised activity documentation.
• Create a sense of community between residents, staff, and guests.
• Build and maintain relationships with surrounding organisations, churches, and businesses.

Background & Experience

• Bachelor's degree in Recreational Therapy, Social Services, or a related field.
• Certified Activities Professional (NCCAP), Certified Therapeutic Recreation Specialist, or similar activities certification.
• 2 years of experience developing and conducting social and recreational programs within the past five years, including at least one year full-time in a patient activities program in a healthcare setting.
• Strong knowledge of Skilled Nursing regulations.
• Experience in Skilled Nursing, acute hospital, Life Plan Community, or Assisted Living settings strongly preferred.
• Ability to design and implement engaging, interactive activity programs for senior adults; analytical and problem-solving skills.
• Excellent writing, documentation, speaking, interpersonal, multi-tasking, and communication skills.
• Proven ability to lead employees positively and productively.
• Proficiency in Microsoft Office and EMR software.

Activities Director oversees the development and promotion of group and individual wellness programs, manages resident risk through functional and lifestyle assessments, and leads departmental planning, forecasting, and budget management within a senior living community. Success in the position means hiring and training a high-performing wellness team, maintaining effective transportation and volunteer programs, and ensuring scheduling and staffing align with the varied cognitive and physical ability levels of residents served.

Key Deliverables

• Develop and promote a variety of group and individual wellness programs.
• Manage resident risk through functional and lifestyle assessments.
• Oversee publication of a wellness calendar and newsletter.
• Implement and manage an effective transportation program.
• Establish and manage a volunteer program.
• Conduct departmental planning, forecasting, and budget management.
• Ensure effective staffing scheduling.
• Hire and train new members of the wellness team.

Professional Experience

• Bachelor's degree preferred.
• First Aid Certification required.
• 3 years of experience in programming, implementing, and overseeing activities and wellness programs for varying skill and cognitive ability levels.
• 2 or more years of experience in training and supervising staff.
• Experience working with seniors preferred.
• ACSM Health/Fitness Instructor, ASFA Fitness Instructor/Personal Trainer, Cooper Research Institute Fitness and Strength Training for Seniors, or Senior Fitness Association Certification preferred.
• Commercial Driver's License or the ability to obtain one within a reasonable timeframe.
• Valid driver's licence and proof of good driving record required.

The Activities Director develops and implements policies and procedures for identifying medically related activity needs while directing the full activity department in accordance with federal, state, and local standards. Reporting to the Administrator and maintaining working relationships with medical and health-related organisations, this role produces comprehensive care plans for each patient, ensures OSHA and regulatory compliance, and enables a well-run, person-centred activity program across a long-term care facility.

Role Responsibilities

• Plan, develop, organise, implement, evaluate, and direct the facility's activity programs in accordance with federal, state, and local standards.
• Develop and implement policies and procedures for identifying medically related activity needs; keep abreast of federal and state regulations and recommend policy changes accordingly.
• Participate in community planning, discharge planning, care plan development, and patient assessments; interview patients and families as necessary.
• Perform administrative requirements, including completing forms, reports, and submissions to the Administrator.
• Assume authority, responsibility, and accountability for directing the activity department; maintain productive working relationships with medical and health-related organisations.
• Review and evaluate department workforce; coordinate activities with other departments and facility consultants; make written and oral reports and recommendations to the Administrator.
• Serve on and attend facility committees, including Infection Control, Policy Advisory, Pharmaceutical, Budget, and QAPI.
• Assist in recruitment, interviewing, selection, scheduling, counselling, discipline, and termination of activity personnel.
• Develop and maintain an effective orientation and leadership training program; encourage continuing education for supervisory staff; ensure annual OSHA and CDC in-service compliance.
• Maintain clean, safe work areas; ensure staff follow infection control, hazardous conditions, labelling, and MSDS procedures.
• Develop preliminary and comprehensive assessments and written care plans for each patient; review and revise quarterly; review nurses' notes to ensure care plans are followed.
• Prepare and maintain department budget records; submit financial reports to the Administrator; forecast departmental needs.
• Conduct weekly inspections of activity functions; maintain patient confidentiality; respond to complaints and grievances in writing.

Qualifications & Experience

• Must possess a minimum of two years of college; a degree preferred.
• Must meet one of the following qualifications: licensed and eligible for certification as a therapeutic recreation specialist or activities professional; minimum two years of experience in a social or recreational program within the last five years with at least one year full-time in a patient activities program; qualified occupational therapist or occupational therapy assistant; or completed a state-approved training course.
• Must be a member in good standing with the National Association of Social Workers and the Academy of Certified Social Workers.
• Able to read, write, speak, and understand English.
• Possess independent decision-making ability.
• Tactful and enthusiastic interpersonal skills.
• Strong leadership ability.
• Willingness to incorporate new methods into existing activity services.

Embedded within an assisted living community's management team, the Activities Director plans and executes resident activities daily within budgeted limitations, developing monthly calendars that address intellectual, physical, spiritual, and social needs. Working closely with the Community Relations Director, management staff, and reporting staff, this role refines the resident experience through transportation, event coordination, and a team culture that fosters safety and positive community impact.

Job Functions

• Assess resident interest and activity needs at move-in and on an ongoing basis; orient all residents to the activity program.
• Coordinate and carry out resident activities daily within budgeted limitations; develop a monthly calendar covering intellectual, physical, spiritual, and social needs.
• Work with the Community Relations Director and management staff to organise events, including planning, advertising, set-up, and clean-up.
• Provide and staff transportation for resident activities and other needs; ensure safe work practices for self and reporting staff.
• Foster teamwork, show initiative in overcoming obstacles, and maintain a positive impact on co-workers, residents, and visitors.

Education & Experience

• High School Diploma or equivalent required; Associate or Bachelor's Degree in Social Service, Business, or related field strongly preferred.
• Minimum 3 years of proven management experience.
• Assisted Living experience of at least 3 years preferred.
• Strong written and verbal communication, personnel, and community relations skills.
• Experience with Microsoft Word and Excel preferred.
• Commercial Driver's Licence (CDL) preferred.

Reporting to resort management, the Activities Director plans and schedules all resort group and private events while providing administrative support to the sales office, including data entry, lease management, and property tours for prospective buyers. Partnering with sponsors, vendors, and resort guests, this role develops the monthly newsletter and sustains professional communication that enhances the overall guest and resident experience.

What You'll Do

• Plan and schedule events for all resort groups and private functions; coordinate all event preparations, including food, beverages, volunteers, entertainers, and ticket sales.
• Arrange sponsors to fund events; review requests and select vendors for informational seminars.
• Manage all aspects of monthly newsletters, including gathering content, preparing layouts, submitting to the printer, and arranging delivery.
• Maintain open communications with resort management, guests, and vendors; represent the resort professionally at all times.
• Perform administrative support for the sales office, including data entry, leases, storage agreements, and other support as needed; greet prospective home buyers and conduct property tours.

Position Requirements

• High school diploma or equivalent.
• Previous experience in events or activities planning.
• Meticulous attention to detail.
• Excellent communication and organisational skills.
• Strong proficiency in Microsoft Office Suite.

Sitting at the intersection of recreational programming and clinical care, the Activities Director at Cadia Healthcare conducts group and individual activities, manages a departmental budget, and oversees recreational staff and volunteers within a skilled nursing environment. Operating across resident care, department head meetings, and administrative functions, this role advances quality of life for elderly and disabled residents through tailored activity planning and compassionate engagement.

Day-to-Day Responsibilities

• Conduct group and individual activities with residents and make modifications as needed; maintain records of resident attendance.
• Plan a monthly calendar of events and take suggestions for future planning; encourage resident participation actively or passively based on needs.
• Interview, hire, and manage appropriate recreational staff and volunteers.
• Represent the recreation department at staff meetings.
• Confer with supervisor on administrative matters.
• Prepare a budget for the recreation department.

Knowledge, Skills & Abilities

• Bachelor's degree in recreation or a related field preferred.
• Activity Director Certification required.
• At least 3 years of management experience, including departmental budget management.
• Direct experience with special needs and limitations of elderly and disabled residents, including methods and techniques to involve residents in activities.
• Strong communication and leadership abilities.

A key member of the department head team, the Activities Director plans, coordinates, and evaluates diversified resident-centred activities spanning one-to-one, group, holiday, religious, and community involvement programs in alignment with long-term care regulations and company mission. Collaborating across departments, volunteers, the Marketing Committee, and Care Conferences, this role guides a high-quality activities program that advocates for residents' rights and sustains a safe, mission-aligned care environment.

Scope of Work

• Plan, develop, coordinate, and evaluate diversified resident-centred activities including one-to-one and group activities, outings, holiday and special events, religious services, and community involvement.
• Communicate and coordinate all activity plans with the activity coordinator, activity leader, and other departments; involve residents in planning, developing, and evaluating the activity program.
• Oversee resident participation in individualised activity programs; advocate for residents' needs, interests, preferences, and rights; maintain related records and reports.
• Attend and participate in department head meetings and committee meetings, including Care Conferences and the Marketing Committee, as needed.
• Supervise volunteers as needed; promote positive community relationships through outings and volunteer activities.
• Identify disciplinary needs and perform disciplinary action as required; assist with the development and monitoring of operational and capital budgets; submit complete financial reports to the Administrator.
• Ensure cleanliness, safety, and sanitation of all activity work areas and resident care spaces; monitor team members' adherence to safety regulations.
• Teach, motivate, direct, and support team members; ensure alignment with company mission, unit goals, and objectives through clear and thorough communication.

Technical Qualifications

• Bachelor's degree in therapeutic recreation or related field, or completion of a 90-hour course for activity professionals plus continuing education.
• Prior management, supervisory, and leadership experience, preferably in a healthcare environment.
• Knowledgeable in activity practices, state practice acts, long-term care laws, regulations, and guidelines.
• Prior experience with related software applications.
• Must be able to deal tactfully with staff, residents, families, visitors, and government agencies.
• Independent decision-making ability and willingness to incorporate new methods into existing practices.
• Basic computer literacy and skills.
• A CDL licence and/or an active state driver's licence may be required.

Robust resident engagement and family connection depend on the Activities Director, who plans, implements, and evaluates physical, spiritual, emotional, and social well-being programs across all levels of care while overseeing budget, staffing, transportation, and volunteer program development. Based within the senior living community and serving as liaison to the Executive Director and marketing and sales teams, this role creates a socially active, regulatory-compliant environment that sustains resident quality of life.

Operational Focus

• Plan, promote, implement, coordinate, and evaluate physical, spiritual, emotional, and social well-being programs for residents at all levels of care; maintain compliance with all applicable rules and regulations.
• Monitor federal and state regulatory changes; develop, maintain, and periodically update written policies, procedures, and job descriptions; orient and train staff accordingly.
• Develop departmental budget, forecasts, and staffing plan; supervise, schedule, and evaluate wellness and activities staff.
• Develop and post a monthly activity schedule and provide a timely monthly newsletter; ensure timely and dependable transportation services and oversee maintenance of facility vehicles.
• Coordinate department services with other resident services and staff; make reports and recommendations to the Executive Director; serve on facility committees as required.
• Administer employee policies and procedures; complete required forms, reports, evaluations, and studies.
• Develop and maintain a robust volunteer program; identify and train resident ambassadors to assist with programming.
• Coordinate with marketing and sales for quarterly outreach and family events, active social media presence, and monthly staff engagement activities.
• Utilise LifeLoop or Touchtown to keep residents and families engaged; offer training and assistance as needed.

Required Qualifications

• Bachelor's Degree in a related field or equivalent combination of training and experience.
• CPR Certified.
• Activities or therapeutic recreation training, both formally and through ongoing education.
• At least 3 years of progressively responsible work experience in the senior living industry or a related field.
• Strong leadership, motivational, and public speaking skills.
• Creative, organised, and motivated.
• Ability to work with elderly residents courteously, demonstrating patience, compassion, flexibility, and discretion in handling health information.
• Ability to read, write, follow written and oral instructions, and communicate effectively in English.

As the Activities Director at JGS, this role develops and coordinates a comprehensive activities program and volunteer program aligned with federal, state, and local standards, assessing resident interests and planning leisure activities that enhance quality of life. The JGS department relies on this work to maintain compliant staffing, budgetary guidelines, and open working relationships with residents, families, and community volunteers in a long-term care or assisted living environment.

Performance Expectations

• Develop and coordinate a successful activities program aligned with federal, state, and local standards, including internal and external communication about activities-focused care programming and family involvement.
• In concert with the JGS Volunteer Coordinator, develop and coordinate a successful volunteer program; manage volunteer resources effectively in accordance with applicable regulations.
• Assess resident interests and needs; plan and monitor leisure activities for recreation and therapeutic purposes that enhance quality of life and maintain open working relationships with residents' families or guardians.
• Develop team member and volunteer relationships for successful integration of their roles in activities; determine departmental staffing needs.
• Assist in preparing the department's annual budget; maintain established budgetary guidelines; ensure compliance with annual in-service training requirements, HIPAA, and Corporate Compliance.

Minimum Qualifications

• High school diploma required; degree preferred.
• 1 year of experience in long-term care or assisted living.
• Must possess and maintain an unencumbered driver's licence.
• Leadership, supervisory, planning, organising, and problem-solving skills.
• Ability to work independently with flexibility and personal integrity.
• Excellent communication skills and ability to relate professionally and positively to residents, families, volunteers, and facility staff; ability to act in residents' best interest.
• Knowledge of computer systems, applications, and other office equipment.
• Ability to perform physical activities, including lifting/moving up to 50 lbs., participate in physical activities, drive the community van, and assist residents with transfers.

Activities Director designs, delivers, and personally leads a variety of high-quality social, physical, educational, and spiritual activities and programs for all residents within a senior living community. The work directly supports resident satisfaction and robust program development by coaching a team of Vibrant Living Assistants, partnering with vendors, and sharing strategies with fellow Vibrant Living Directors to measure participation and continuously elevate the resident experience.

Areas of Ownership

• Design, deliver, and personally lead a variety of high-quality social, physical, educational, and spiritual activities and programs for all residents.
• Maintain a calendar of events and community happenings to increase program awareness.
• Engage, manage, and coach a team of Vibrant Living Assistants to utilise their skills for innovation and program support.
• Partner with vendors to provide new and enriching resident experiences; monitor trends and new developments in senior living to support robust program development.
• Share strategies and best practices with fellow Vibrant Living Directors; utilise tools to measure resident participation and satisfaction.

Experience & Qualifications

• Bachelor's Degree in a relevant field; marketing, education, or geriatrics preferred.
• Minimum 3 years of experience in a high-energy role; event or activities planning, sales, or training experience preferred.
• Knowledge of senior living regulations and safety considerations for working with seniors.
• Demonstrated creative thinking, problem-solving using logic and reasoning, and the ability to influence others while delivering excellent customer service.
• Excellent verbal and written communication skills and ability to connect with diverse audiences.
• Strong technological skills and ability to manage multiple projects and priorities.
• Positive attitude, enthusiasm, and energy.

The Activities Director creates and sustains a comprehensive community life program that meets state and federal regulations, integrates wellness dimensions, and supports residents through care conferences, Resident Council organisation, and a well-managed Volunteer Program. Reporting to community leadership and coordinating with other departments, tenants, families, and volunteers, this role enables person-centred care and regulatory compliance across an assisted living or long-term care setting.

Key Responsibilities

• Maintain community life systems as required by state and federal regulations.
• Promote and integrate wellness dimensions into community life programs; participate in care conferences.
• Communicate and coordinate Wellness and Community Life functions constructively with other departments, tenants, families, and volunteers.
• Assist residents in organising a Resident Council or Tenant Meeting; organise Family Council per regulations and company guidelines.
• Participate in QAPI; attend and participate in leadership and other community meetings.
• Manage the Volunteer Program and provide orientation, training, and new hire onboarding to staff as needed.

Skills & Qualifications

• Licensed or registered by the State, if applicable, and meets one of the following: eligible for certification as a therapeutic recreation specialist or activities professional; has 2 years of experience in a social or recreational program within the last 5 years, with at least 1 year full-time in a therapeutic activities program.
• Be a qualified occupational therapist or occupational therapy assistant, or have completed a state-approved training course.
• Must be a certified nursing assistant or willing to become certified within 6 months of hire.
• Ability to obtain a DOT license to drive the community van.
• Experience in healthcare preferred; passion for working with older adults required.
• Advanced computer skills.
• Must be capable of maintaining regular attendance and meeting all local health regulations, including drug screening and background checks.

Embedded within a school's administrative team, the Activities Director coordinates and schedules all activities and athletics, recruits and evaluates coaches and sponsors, and manages budget, transportation, league operations, and participant eligibility across the full activity and athletic program. Working closely with teaching staff, the administrative team, and the broader community, this role executes school-wide enrichment and ensures all activity and athletic functions operate in compliance with district policy.

Core Responsibilities

• Coordinate and schedule activities and athletics; recruit, coordinate, and evaluate coaches and sponsors.
• Assist with the supervision and evaluation of teaching staff; oversee personal property accounting for building athletics and activities.
• Facilitate community use of the building per district policy; coordinate all areas of the activity and athletic program, including budget, officials, transportation, league meetings, equipment, participant eligibility, and crowd supervision.
• Organise special school-wide enrichment activities; participate with the administrative team in developing yearly, monthly, and weekly calendars of events.
• Attend after-school events as a representative of the administrative team; perform other related duties as assigned.

Qualifications & Experience

• Master's Degree required.
• Assistant Principal License for Colorado or verified enrollment in the program.
• Leadership experience in schools.
• Experience with activities, athletics, and staff evaluation.
• High level of personal organisation, timeliness, and planning.
• Excellent communication skills and demonstrated ability to work efficiently with staff, coaches, students, sponsors, families, and the community.
• Proficiency in Excel, Word, and PowerPoint.

Reporting to community Directors and Managers, the Activities Director coordinates resident and staff involvement in community events, builds an internal and external volunteer program, and executes monthly calendars that reflect Culture Change Principles while managing spend-downs within budget. Partnering with all who live, visit, and work in the community, this role coordinates programming that ensures residents experience meaningful daily engagement within a values-driven senior living environment.

Functions

• Involve both residents and staff in hosting community events.
• Create a solid volunteer program with internal and external community volunteers.
• Ensure each calendar meets the expectations outlined in the Events and Social Guide.
• Create an environment for each event that designates it as distinct and sets an appropriate mood.
• Utilise monthly spend-downs to stay within budget while meeting event and social guide expectations.
• Create opportunities for positive spontaneous occurrences.
• Be responsive to the needs of those who live, visit, and work in the community.

Technical Qualifications

• High school diploma or GED.
• Familiarity with the 10 Culture Change Principles.
• Willingness to work across the community to bring them to life daily.
• Hospitality skills to make all feel welcome and at home.
• An internal drive to achieve something each day and a belief that residents deserve meaningful experiences.
• Willingness to spend time setting the mood for all events with decorations consistent with the theme and respectful of adult dignity.
• Good stewardship of the environment and resources.

Sitting at the intersection of resident experience design and operational leadership, the Activities Director plans and executes monthly calendars infused with core values, including Laughter, Exploration, Connection, and Movement, while managing the Life Enrichment team's budget and performance in a senior living community. Operating across sales, business development, and resident safety functions, this role strengthens daily quality of life by ensuring every resident has something to look forward to and all enrichment areas are safe, inviting, and purposefully designed.

Work Activities

• Inspire residents, families, and peers to get excited about upcoming experiences; create and sustain a community-wide energy of excitement.
• Plan, create, and execute a monthly calendar that infuses all core values (Laughter, Exploration, Connection, Movement) and meets all experience standards.
• Work closely with sales and business development to plan and promote prospect experiences; ensure all experiences are executed with a high level of resident safety.
• Manage the department's monthly budget; ensure each resident has something to look forward to every day.
• Provide leadership and overall accountability for the Life Enrichment team and their performance; manage multiple projects simultaneously and actively seek feedback on ways to improve the resident experience.
• Ensure the aesthetics of all life enrichment community areas are inviting, safe, and appropriate; submit all required monthly reporting on time.

Background & Experience

• Bachelor's degree in event management, hospitality, gerontology, or equivalent experience.
• Minimum 3 years of related experience preferred.
• Event planning experience regardless of the field.
• Strong proficiency in Microsoft Office applications, Facebook, and other social media platforms.
• Ability to master custom applications.
• Clear and concise verbal and written communication skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

A key member of the Elizabeth Richardson Center's programming team, the Activities Director develops and oversees group and individual activity programs for residents with intellectual and developmental disabilities, managing scheduling, transportation, inventory, and care plan needs. Collaborating across personnel, community partners such as Special Olympics and Camp Acacia, and families, this role coordinates person-centred engagement that elevates quality of life and fulfills therapeutic and licensure requirements for this population.

Delivery Expectations

• Develop, create, and post a monthly activity calendar; establish connections with community partners, including Special Olympics and Camp Acacia, to enhance activity options.
• Oversee, implement, and facilitate group programming promoting interaction between residents; notify clients, families, and staff of activity schedules.
• Oversee and conduct activities, including set-up and break-down; monitor residents and visitors at events to maintain orderly conduct.
• Conduct one-to-one resident visits per licensure requirements, covering sensory stimulation, reality orientation, individual leisure instruction, and individual care plan needs.
• Select residents and coordinate with personnel for transportation to and from activity areas; receive, store, and issue activity equipment and supplies; maintain ongoing inventory.
• Manage general housekeeping duties in activity areas, including arranging furniture and equipment for scheduled group activities, banquets, receptions, and special events.

Position Requirements

• Licensed or registered by the state and eligible for certification as a Therapeutic Recreation Specialist or activity professional on or after October 1, 1990; or a minimum of two years of experience in a social or recreational program within the past five years, with at least one year in a therapeutic recreation program.
• Valid driver's licence and proof of insurability.
• Basic understanding of the needs of children and adults with intellectual and developmental disabilities, with an empathetic approach.
• Previous experience working with individuals with disabilities in activities including crafts, games, and related programming.
• Ability to follow verbal and written directions.
• Prompt, reliable, and enthusiastic about actively engaging with this population.

Meaningful daily engagement for older adults depends on the Activities Director, who develops and manages comprehensive activity programs and a monthly activities calendar under state and federal regulatory requirements within a senior living or healthcare community. Based within the activities department and serving residents, families, and community partners in compliance with CMS and accreditation standards, this role guides staff and volunteers to sustain a caring, engaging, and well-organised activity environment.

Project Responsibilities

• Plan, organise, and carry out a comprehensive program of activities both within and outside the facility to stimulate interest and promote resident well-being.
• Prepare and maintain a monthly calendar of innovative and traditional events covering recreation and educational development as part of total resident care.
• Encourage participation and socialisation; monitor attendance; prepare and distribute the monthly community newsletter.
• Coordinate the community volunteer program and supervise and schedule Activity Assistants.
• Order supplies and maintain a monthly operating budget.

Knowledge, Skills & Abilities

• Strong program development, management, creativity, and motivational skills.
• Mission-driven passion for serving older adults.
• Excellent customer service, judgment, decision-making, communication (listening, verbal, and written), and time management skills.
• Detail-oriented, flexible, and able to prioritise and adjust to impromptu situations regularly.
• Willingness to work a flexible schedule.