Job Summary:

• Provide direct hands‐on supervision of the Accounts Receivable (A/R) Cash Application staff.
• Oversee and provide quality control for daily cash application transactions and postings.
• Direct workload balance among the team, redistribute tasks and A/R responsibilities based on month/ quarter/year-end closing schedule, needs of the business, available staff skills, or time off schedules.
• Direct and manage all issues for timely resolution and escalate critical issues to management.
• Reconcile cash (lockboxes and wires) and clear General Ledger (G/L) accounts.
• Reviewing applicable accounting reports and clearing bank G/L accounts to ensure accuracy.
• Reports to the Director, AP & AR, and will work on-site in the Mansfield, MA headquarters.
• Supervise A/R staff, including monitoring workload and providing feedback on work performance.
• Lead the annual performance review process for the A/R staff.
• Ensure timely and accurate processing and posting of customer payments/deductions through all payment methods in a high-volume environment.
• Co‐leads with the Treasury team on the set‐up of the lockbox process for newly acquired companies.

Skills on Resume: 

• Leadership (Soft Skills)
• Quality Control (Hard Skills)
• Workload Management (Soft Skills)
• Problem-Solving (Soft Skills)
• Financial Reconciliation (Hard Skills)
• Analytical Review (Hard Skills)
• Performance Management (Soft Skills)
• Process Implementation (Hard Skills)

Job Summary:

• Ensuring the team posts all cash receipts and credits properly and timely to customer accounts through the following processes
• Electronic payment rejects by 7 different payment processors
• Physical checks from trustees, auctions, insurance, etc.
• Electronic fund transfers with emailed remittances
• Credit and adjustment requests are received through email and the ticketing system
• Reviewing the deposit and journal entry of non-customer AR deposits
• Responsible for certain aspects of the month-end close process specific to the posting of all payments
• Responsible for monitoring and adjusting workflow for day-to-day operations
• Making recommendations for system, process, policy and procedure changes.
• Follows through with recommendations for implementation
• Leading and participating in various special projects, including collaboration with IT and other internal departments
• Lead, manage and develop employees

Skills on Resume: 

• Cash Receipt Posting (Hard Skills)
• Payment Processing Management (Hard Skills)
• Workflow Monitoring (Hard Skills)
• Process Improvement (Soft Skills)
• Month-End Close Expertise (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Employee Development (Soft Skills)
• Project Leadership (Soft Skills)

Job Summary:

• Manage a team of coworkers, including development and coaching.
• Identifies areas of process improvement and makes appropriate recommendations.
• Handles projects with significant complexity, including heavy analysis, identifying and resolving issues.
• Highly analytical and consistently demonstrates creative problem-solving skills.
• Contributes to developing and updating departmental processes, procedures and documentation.
• Subject matter expert responsible for the A/R Deduction process in DocuWare.
• Ensures users are set up appropriately as part of the workflow and configuration in accordance with the business practices for validating customer claims.
• Lead DocuWare administrator for all internal projects including the A/R Deduction project, comprised of 8+ divisions and more than 35+ users, across Samsonite and its subsidiaries.
• Process liaison for A/R with other internal departments such as Audit, Tax, Accounts Payable, and Credit.
• Process intercompany and royalty payments to customers/GL.
• Electronic Data Interchange (EDI) transmission receipt management.

Skills on Resume: 

• Team Management (Soft Skills)
• Process Improvement (Soft Skills)
• Project Management (Hard Skills)
• Analytical Problem-Solving (Hard Skills)
• Documentation Development (Hard Skills)
• Subject Matter Expertise (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• EDI Management (Hard Skills)

Job Summary:

• Drive, participate, and develop (when appropriate) accounts receivable strategic initiatives.
• Develop, manage, and foster a top-notch accounts receivable team.
• Develop, implement, and manage efficient and effective operational policies, processes and best practices within functions of the company which may include credit assessment, payment posting/credit balance management, third-party follow-up and receivables management.
• Implement corporate-wide projects for realizing improvement opportunities in accounts receivable operations. 
• Develop action plans and return-on-investment (ROI) plans for implementation.
• Assist in evaluating contracts and services provided by external vendors to ensure best pricing and effective results (collection agencies, reference tools, software tools, etc).
• Develop and enforce corporate policies regarding account adjustments and write-offs in collaboration with Director, Accounting.
• Maintain knowledge of systems and capabilities. 
• Identify and implement ways to automate collection cycle processes by maximizing system utilization.
• Ensure operational processes and systems support accurate data collection that will provide meaningful management reporting tools for improving billing and collection operations.
• Set annual goals for accounts receivable performance and report performance around goals including benchmarks to the senior management

Skills on Resume:  

• Strategic Initiative Development (Soft Skills)
• Team Leadership (Soft Skills)
• Operational Policy Implementation (Hard Skills)
• Project Management (Hard Skills)
• Financial Analysis (Hard Skills)
• Vendor Management (Hard Skills)
• Process Automation (Hard Skills)
• Performance Reporting (Hard Skills)

Job Summary:

• Participate in various IT-related steering committees for information technology changes, which affect the revenue cycle and lead project groups
• Facilitate positive communication and build strong relationships between accounts receivable and departments regarding such matters.
• Manage and ensure the accuracy and timeliness of daily, weekly and monthly reporting, providing analysis of related data.
• Lead and direct accounts receivable daily activity. 
• Responsible for all activities in the accounts receivable function.
• Perform monthly QA’s (Quality Assurance) to comply with audit controls and ensure process accuracy
• Team admin support, including approving payroll, managing training/PTO schedules, completing metrics, conducting reviews, etc.
• Leads team meetings on department performance and issue resolution.
• Provides new hire training and mentoring and evaluates performance.
• Ensures that owners/developer accounts are verified by reconciling transactions, and investigates and resolves discrepancies.
• Responsible for transitions of new clients including building profiles, charges, collection policies, etc...
• Responsible for managing AR activities of assigned Strata Portfolios.

Skills on Resume: 

• Project Management (Hard Skills)
• Communication (Soft Skills)
• Data Reporting (Hard Skills)
• Leadership (Soft Skills)
• Quality Assurance (Hard Skills)
• Team Administration (Soft Skills)
• Training (Soft Skills)
• Reconciliation (Hard Skills)

Job Summary:

• Manage the work of the floorplan operations team within the established policies of the organization
• Recommend changes in methods or procedures to improve the efficiency of the floorplan operations unit
• Provide appropriate training, support and resources to ensure the team can perform job functions
• Responsible for developing and tracking floorplan metrics
• Participate in periodic floorplan account review with Floor Plan Strategy Group
• Responsible for researching and resolving vendor payment disputes and invoice exceptions
• Provide effective leadership for staff including utilization of effective performance management to ensure results and to develop team members for future growth
• Assist in department process development and SOP documentation
• Partner with auction front office and finance regarding floorplan operations
• Manage a team of 10+ direct reports, including remote employees
• Manage team member’s volume and shift resources when necessary to ensure the team is within assigned SLAs
• Develop, manage, train, and support a team of 10+ employees and appropriate in support of floorplan operations in accordance with corporate guidelines
• Point of contact for auction location leadership escalations, best practices, and support

Skills on Resume: 

• Team Management (Soft Skills)
• Process Improvement (Hard Skills)
• Training and Development (Soft Skills)
• Metric Development (Hard Skills)
• Dispute Resolution (Hard Skills)
• Leadership (Soft Skills)
• SOP Documentation (Hard Skills)
• Resource Allocation (Hard Skills)

Job Summary:

• Responsibility includes the supervision of department staff, review of billing invoices and statements, allocation of cash receipts, aged receivables analysis, maintaining correspondence with outside agencies for collections, review and supervision of computer entries and ensuring accurate timely transactions.
• Work is performed in accordance with established regulations, policies and procedures, but employees are expected to exercise initiative and independent judgment in discharging duties. 
• Work is reviewed by the Director of Fiscal Operations through evaluation of the completion of assignments and through independent supervision.
• Supervise all personnel within the accounts receivable department, this includes guidance review and approval of all staff jobs, implementation of monthly schedules for each staff person, annual reviews and training (in-house and outside).
• Provide for the monthly collection of accounts receivables, this includes reporting to the Director of Fiscal & Corporate Operation the outstanding A/R with monthly and annual variances. 
• Keep the Director of Fiscal & Corporate Operations informed of cash receipts and collections vis-à-vis the aged outstanding report
• Ensure that all monthly revenue is recorded from all funding sources for all programs.
• Ensure that all monthly and quarterly billing has been prepared, reviewed and sent to the appropriate funding agency. 
• Follow through with making sure that the billing is recorded on the general ledger appropriately and in its entirety.
• Maintain a working relationship with the Western Region Fiscal Manager and ensure that all reporting is correct and timely.
• Assist in the development, implementation and maintenance of policy and procedures of the finance department.

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Invoice Review (Hard Skills)
• Cash Allocation (Hard Skills)
• Aged Receivables Analysis (Hard Skills)
• Independent Judgment (Soft Skills)
• Financial Reporting (Hard Skills)
• Policy Implementation (Hard Skills)
• Relationship Management (Soft Skills)

Job Summary:

• Ensures excellent service is delivered to internal and external clients amidst multiple priorities and deadlines. 
• Lead the AR Customer Service team and Receipt Team towards 100% accuracy, displayed excellent problem-solving and issue-resolution skills and fostered an environment of continuous process improvement. 
• Enabler of a series of innovative changes including the new Accounting System implementation.
• Manages Accounts Receivable Receipt Team and Customer Service Team for client properties/associations.
• Maintains AR Customer Service procedure manual and ensures processes are kept current and in accordance with company best practices.
• Responsible for ensuring that all calls are appropriately handled, addressed, or forwarded to the correct party in a timely manner.
• Responsible for maintaining the highest level of customer care while demonstrating a friendly and cooperative attitude.
• Ensures that all checks and electronic payments are processed within the tight deadline with accuracy and efficiency.
• Assists Finance Leadership Team on Accounts Receivable projects.
• Trouble-shoots issues with all accounting-related systems and/or testing new functionality related to Accounts Receivable Customer Service Team and Receipt.
• Prepare AP reports for senior management

Skills on Resume: 

• Customer Service Excellence (Soft Skills)
• Team Leadership (Soft Skills)
• Problem Solving (Soft Skills)
• Process Improvement (Hard Skills)
• System Implementation (Hard Skills)
• Procedure Maintenance (Hard Skills)
• Time Management (Hard Skills)
• Financial Reporting (Hard Skills)

Job Summary:

• Accounting for reserves and allowances for bad debt.
• Responsible for billing, cash applications, reconciliations, processing and other workflows related to daily tasks associated with the Company’s receivables.
• Review and approve month-end Journal Entries and Balance Sheet Reconciliations associated with all company receivables.
• Responsible for preparing a monthly Aging analysis, partnering with Credit & Collections to determine at-risk accounts and adequate reserves and allowance for bad debts.
• Recommend write-offs of aged accounts and balances.
• Understand the company’s customer agreements and accounting implications, communicate directly with external partners, and address issues in a timely matter with Company leadership.
• Partner with internal and external auditors to provide support and analyses during audits, responding timely to requests.
• Provide leadership and mentorship to direct report (AR Coordinator), communicating expectations and ensuring adequate training and support.
• Collaborate with key Finance business partners such as Credit & Collections, FP&A, Sourcing/Purchasing and Legal.
• Oversee and manage accounting functions related to various types of billing/accounts receivable
• Research and resolve member billing issues

Skills on Resume: 

• Bad Debt Accounting (Hard Skills)
• Billing Management (Hard Skills)
• Journal Entry Review (Hard Skills)
• Aging Analysis (Hard Skills)
• Communication Skills (Soft Skills)
• Audit Support (Hard Skills)
• Leadership and Mentorship (Soft Skills)
• Issue Resolution (Soft Skills)

Job Summary:

• Manage a team of accounts receivable specialists to deliver service in line with agreed SLAs, covering all areas of the business in Workday Financials
• Act as a primary contact for Accounts Receivable in the Manager's absence and be able to provide cover for all critical tasks during staff absences
• Develop strong relationships with key stakeholders, including debt and accounting teams.
• Promote a culture of continuous improvement and process ownership.
• Support the AR Manager in continuous improvement initiatives across all teams, delivering process efficiency and effectiveness improvements year over year
• Ensure compliance with all internal and external, regulatory and legal requirements.
• Manages, develops, and improves existing systems and related processes.
• Provide support to other accounting staff
• Work effectively with other departments and Service Centers.
• Works with internal and external auditors for SOX and financial compliance audits.
• Manage the entire AP process and ensure payments are submitted in a timely manner.
• Train staff on best AP and AR practices

Skills on Resume: 

• Team Management (Soft Skills)
• Stakeholder Relationship Building (Soft Skills)
• Process Improvement (Hard Skills)
• Regulatory Compliance (Hard Skills)
• System Development (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Audit Coordination (Hard Skills)
• Training and Development (Soft Skills)

Job Summary:

• Supervise a dynamic team of Accounts Receivable (“AR”) Senior Staff Accountants and Staff Accountants responsible for cash application, AR reconciliations, flux analyses, general ledger entries, and various other AR-related processes.
• Manage the day-to-day activities of the Accounts Receivable cash application team to ensure the efficient flow of the associated transactions.
• Ensures cash is being applied per customer remittance detail or as otherwise directed.
• Partner with Client Services to minimize unapplied cash.
• Lead and motivate the team in meeting individual and team goals. 
• Provide appropriate coaching and feedback when necessary.
• Responsible for overseeing the monthly closing aspects of the AR functions including the timely and accurate completion and distribution of account reconciliations, financial reports, and flux analyses.
• Prepare and review entries for the general ledger in compliance with established rules and in accordance with GAAP.
• Oversee the validation and processing of AR adjustments
• Maintain a collaborative environment between AR and other cross-functional departments, including Property Management, Client Services, and various field personnel, to ensure accurate and timely flow of information into financials.
• Enforce team alignment with company policies and procedures and compliance with SOX.

Skills on Resume: 

• Team Supervision (Soft Skills)
• Cash Application Management (Hard Skills)
• Customer Collaboration (Soft Skills)
• Goal Setting and Motivation (Soft Skills)
• Monthly Closing Oversight (Hard Skills)
• General Ledger Compliance (Hard Skills)
• AR Adjustment Validation (Hard Skills)
• Policy Enforcement (Hard Skills)

Job Summary:

• Continually analyze processes for efficiencies and provide recommendations to improve the administration of customer accounts. 
• Assist the Billing and Cash Application Manager in the implementation of such enhancements.
• Monitor testing of AR system modules and interfaces during ERP system upgrades and enhancements.
• Lead integration of acquisitions into the department from a data and process flow perspective.
• Create and maintain team metrics for assigned discipline, ensuring the achievement of volume, speed, and quality targets by the team.
• Assess internal and external customer service needs to ensure the team is meeting service commitments.
• Assist in the documentation and development of department processes and desktop procedures. 
• Develop and deliver pertinent training materials to internal business partners.
• Manage requests from internal and external auditors and provide supporting documentation
• Partner with Business Support to recruit, train and develop team members.
• Ensure individual objectives are established and reviewed by holding constructive dialogue with the team regularly and benchmarking against the Company’s core competencies.

Skills on Resume: 

• Process Analysis (Hard Skills)
• Implementation Support (Hard Skills)
• System Testing (Hard Skills)
• Integration Management (Hard Skills)
• Metrics Development (Hard Skills)
• Customer Service Assessment (Soft Skills)
• Training Development (Hard Skills)
• Performance Management (Soft Skills)

Job Summary:

• Involvement in daily operations of the accounting department
• Focus on collections and reconciliation 
• Ensure timely recording of wholesale and eCommerce receivables.
• Monitor customer payments, collect past-due invoices and investigate payment discrepancies and unauthorized deductions.
• Month-end and Year-end reconciliation (including accruals and bed debt)
• Perform control checks to ensure vendor agreement compliance is respected
• Maintain e-commerce payment accounts (Moneris, Paypal, Amex), process refunds.
• Work with the customer service team to resolve issues
• Perform credit analysis and identify credit risks
• Assist internal and government audits
• Work on process improvement initiatives, and special projects

Skills on Resume: 

• Daily Operations Management (Hard Skills)
• Collections Focus (Hard Skills)
• Receivables Recording (Hard Skills)
• Payment Monitoring (Hard Skills)
• Reconciliation (Hard Skills)
• Vendor Compliance (Hard Skills)
• Credit Analysis (Hard Skills)
• Process Improvement (Soft Skills)