ACCOUNTS RECEIVABLE COORDINATOR RESUME EXAMPLE

Michael Turner

Columbus, OH

(614) 555-2814

michael.turner.ar@gmail.com

linkedin.com/in/michaelturnerar

SUMMARY

Results-driven Accounts Receivable Coordinator with 2+ years of experience in cash application, invoice processing, and account reconciliation within healthcare and educational services industries. Proven record of reducing unapplied cash discrepancies by 18% through accurate payment posting and reconciliation procedures. Expertise in collections management and billing systems to optimize receivables workflows, mitigate payment delays, and drive consistent financial accuracy across high-volume account portfolios.

SKILLS

Cash Application

Invoice Processing

Account Reconciliation

Collections Support

Billing Systems

Excel Reporting

EXPERIENCE

Accounts Receivable Coordinator

BrightStone Health Services, Columbus, OH

June 2023 – Present

• Processed daily cash receipts, lockbox payments, and EFT transactions for more than 1,200 monthly invoices, improving payment posting accuracy by 22%.
• Reconciled open receivables and investigated unapplied cash discrepancies, reducing unresolved balances by approximately $45K within six months.
• Coordinated collections activities for past-due accounts while maintaining professional customer communication, improving recovery timelines by 17%.
• Maintained invoice records and billing spreadsheets using enterprise accounting systems, supporting month-end reporting deadlines with 99% accuracy.

Billing Assistant

Northfield Educational Services, Dayton, OH

January 2022 – May 2023

• Supported billing operations by generating invoices and recording customer payments for student-related accounts across multiple databases.
• Updated customer account records and payment histories daily, improving reporting consistency and reducing data entry errors by 15%.
• Assisted with account reconciliations and billing discrepancy research, contributing to faster issue resolution turnaround times.
• Communicated with students and internal departments regarding payment inquiries and account balances while maintaining confidentiality standards.

EDUCATION

Associate of Applied Business in Accounting

Columbus State Community College, Columbus, OH

Danielle R. Foster

Nashville, TN

(615) 555-9041

danielle.foster.finance@gmail.com

linkedin.com/in/daniellerfoster

SUMMARY

Results-driven Accounts Receivable Coordinator with 5+ years of experience in collections management, credit analysis, and billing reconciliation within logistics and business services industries. Proven record of improving invoice resolution turnaround by 30% through proactive dispute management and cross-functional coordination. Expertise in cash forecasting and receivables analysis to optimize funding workflows, mitigate collection risks, and drive operational efficiency across high-volume customer portfolios.

SKILLS

Receivables Analysis

Credit Review

Cash Forecasting

Chargeback Resolution

SAP Reporting

Account Reconciliation

EXPERIENCE

Accounts Receivable Coordinator

Riverbend Freight Solutions, Nashville, TN

March 2022 – Present

• Managed collections and billing activities for 8,000+ open invoices monthly, improving payment recovery rates by 24% through structured follow-up processes.
• Resolved billing discrepancies, chargebacks, and deduction disputes across multiple retail and freight accounts, reducing aging balances by $120K annually.
• Administered ACH payment accounts and billing portals while monitoring customer credit limits, supporting accurate cash flow forecasting initiatives.
• Coordinated with sales, customer service, and finance departments to expedite invoice approvals and improve operational response times by 20%.
• Processed wire transfers, deposits, and cash applications using SAP reporting tools, maintaining accurate financial records for month-end close activities.

Accounts Receivable Specialist

BluePeak Distribution Services, Louisville, KY

July 2019 – February 2022

• Generated third-party invoices and reconciled customer accounts for transportation-related billing operations totaling over $3.5M annually.
• Investigated funding discrepancies and unresolved receivables, improving account resolution efficiency by 28% through detailed account analysis.
• Processed credit memos, debit adjustments, and customer refunds while maintaining compliance with internal accounting procedures.
• Assisted with weekly KPI reporting and aging analysis to support workload balancing and collections prioritization efforts.

EDUCATION

Bachelor of Science in Business Administration

Middle Tennessee State University, Murfreesboro, TN

Rebecca L. Harrington

Charlotte, NC

(704) 555-6728

rebecca.harrington.finance@outlook.com

linkedin.com/in/rebeccalharrington-finance

PROFESSIONAL SUMMARY

Results-driven Accounts Receivable Coordinator with 9+ years of experience in receivables management, financial reporting, and contract billing within healthcare, logistics, and educational service industries. Proven record of decreasing outstanding receivables by 35% through process improvements, reconciliations, and escalated collections management. Expertise in general ledger reconciliation and funding analysis to optimize cash flow operations, mitigate financial risk, and drive compliance-focused accounting performance across multi-entity business environments.

CORE SKILLS

Funding Analysis

General Ledger

Contract Billing

Cash Application

Credit Management

Collections Strategy

EXPERIENCE

Senior Accounts Receivable Coordinator

Pinecrest Business Solutions, Charlotte, NC

April 2020 – Present

• Directed receivables management operations for multiple business units with annual billings exceeding $18M, improving cash collection efficiency by 32%.
• Led complex funding analysis and receivables investigations, resolving escalated account discrepancies while reducing overdue balances by more than $250K annually.
• Prepared month-end accruals, journal entries, and general ledger reconciliations, supporting accurate financial reporting and audit readiness standards.
• Facilitated weekly sales tax and receivables meetings with accounting leadership, communicating KPI trends, and implementing workflow enhancements that improved processing efficiency by 27%.
• Oversaw billing portals, ACH administration, and customer credit evaluations while partnering with legal and executive leadership on high-risk collection matters.

Accounts Receivable Coordinator

Horizon Medical Support Services, Greensboro, NC

August 2016 – March 2020

• Managed Medicaid billing authorizations, payment reconciliations, and out-of-state contract billing requirements for healthcare-related receivables operations.
• Processed monthly invoicing, lockbox payments, and EFT transactions for over 5,500 active customer accounts while maintaining 99% posting accuracy.
• Collaborated with internal departments and external agencies to resolve disputed charges and accelerate reimbursement timelines by 21%.
• Generated financial reports, maintained subsidiary ledgers, and monitored aging schedules to strengthen collections visibility and operational reporting consistency.

EDUCATION

Bachelor of Science in Accounting

University of North Carolina at Charlotte, Charlotte, NC

• Coordinated end-to-end billing operations for multiple service programs, ensuring 100% authorization verification, accurate claim submissions, and accelerated reimbursement through persistent denial resolution efforts.
• Generated weekly invoices through specialized billing platforms and internet-based systems, reducing processing delays by 25% while maintaining compliant documentation for assigned accounts receivable activities.
• Monitored attendance records and billing transactions across daily operations, supporting financial reporting accuracy and improving reconciliation turnaround times by approximately 30% for management reviews.
• Reconciled cash receipts and subsidiary ledger balances for assigned programs, posting payments within 24 hours and strengthening audit readiness through consistently accurate financial tracking.
• Collaborated with agencies, internal departments, and stakeholders to resolve delinquent accounts, documenting follow-up activities and escalating disputed collections issues within 48 hours when necessary.
• Facilitated room, board, and incidental billing requests while completing finance-driven special assignments, contributing to streamlined accounts receivable workflows and consistent payment processing compliance.

Core Skills:

• Accounts Receivable
• Claims Rebilling
• Cash Posting
• Billing Systems
• Ledger Reconciliation
• Collections Management

• Managed high-volume client billing activities across multiple databases, ensuring 99% invoice accuracy and timely distribution while maintaining organized financial records for accounts receivable operations.
• Processed incoming payments, cash receipts, and bank deposits daily, applying transactions within established deadlines to improve reconciliation efficiency and reduce unapplied balances by 20%.
• Resolved account discrepancies and past-due invoice issues through proactive client communication, strengthening customer relationships while supporting consistent collections performance across assigned portfolios.
• Evaluated client creditworthiness using business credit reports, company documentation, and online research tools, contributing to informed onboarding decisions and reduced financial exposure risks.
• Administered new client account setup procedures and coordinated exemption certificate management, ensuring complete documentation compliance and accurate master data maintenance for billing activities.
• Reconciled client accounts, reviewed short payments and credit adjustments, and investigated payment variances, improving financial accuracy and accelerating issue resolution turnaround by approximately 35%.

Core Skills:

• Invoice Processing
• Account Reconciliation
• Cash Application
• Credit Analysis
• Database Management
• Collections Support

• Maintained accurate census and client accounting records supporting monthly billing operations, improving financial data reliability, and ensuring consistent reporting accuracy across assigned accounts receivable activities.
• Utilized Medicaid billing systems to resolve authorization, eligibility, and payment discrepancies, reducing claim processing interruptions and strengthening compliance with state-specific reimbursement requirements.
• Administered out-of-state contract billing processes, including rate validation, payment reconciliation, and authorization tracking, supporting timely collections and minimizing outstanding receivable balances by 25%.
• Coordinated monthly invoicing, client account statement distribution, and payment requests, applying received funds promptly while maintaining an organized and audit-ready accounting system documentation.
• Collaborated with internal departments and external agencies to address billing concerns, streamline communication workflows, and improve issue resolution turnaround times for complex client account inquiries.
• Generated client financial reports and maintained system integrity across accounting platforms, contributing to accurate reconciliation processes and dependable operational support for finance management teams.

Core Skills:

• Medicaid Billing
• Account Reconciliation
• Cash Application
• Contract Billing
• Financial Reporting
• Authorization Management

• Processed freight cashier transactions, including cargo releases, cash applications, deposits, and refund preparations, ensuring accurate financial handling and timely coordination with import and documentation teams.
• Generated third-party invoices upon payment receipt and facilitated terminal release procedures, improving shipment processing efficiency while maintaining compliance with operational billing requirements.
• Administered wire transfer and automated clearing applications through SAP reporting tools, supporting accurate payment tracking and reducing reconciliation discrepancies across accounts receivable activities.
• Coordinated inbound cargo releases involving bills of lading and payment verification, ensuring documentation accuracy and minimizing delays for time-sensitive freight transactions by 20%.
• Monitored noncredit account payments and communicated release authorizations to documentation services, accelerating Telex Release issuance and strengthening customer service responsiveness for outbound shipments.
• Managed collections for credit and noncredit accounts while supporting special finance projects, resolving payment issues efficiently, and contributing to improved receivable recovery performance across assigned portfolios.

Core Skills:

• Cash Application
• Freight Billing
• SAP Reporting
• Cargo Release
• Wire Transfers
• Accounts Receivable

• Analyzed complex and escalated receivables issues daily, executing resolution strategies that secured timely funding while improving outstanding account recovery performance across multiple business areas.
• Guided accounts receivable team members on exception handling and open-item management, ensuring critical operational tasks were completed accurately and within established processing deadlines.
• Investigated payment variances and unresolved balances through detailed root-cause analysis, identifying recurring trends that reduced dispute resolution turnaround times by approximately 30%.
• Prepared month-end journal entries, reconciled general ledger accounts, and supported financial reporting activities, strengthening accounting accuracy and maintaining compliance with internal control standards.
• Conducted weekly KPI-driven trend analysis to evaluate receivables workloads, providing actionable recommendations that improved resource allocation efficiency and enhanced operational reporting visibility.
• Collaborated with internal business partners to enforce receivables management procedures and compliance requirements, contributing to consistent accounting practices and dependable financial process execution.

Core Skills:

• Receivables Analysis
• General Ledger
• Account Reconciliation
• Journal Entries
• Variance Analysis
• KPI Reporting

• Communicated complex receivable exception details to customers, internal departments, and external partners, ensuring timely issue resolution while maintaining professionalism in high-sensitivity financial situations.
• Served as the primary contact for escalated receivables inquiries, resolving open questions for associates and business partners while improving cross-functional response efficiency by 25%.
• Initiated process improvement strategies through root-cause analysis, accelerating funding workflows, and reducing operational risk exposure across accounts receivable management activities.
• Led team huddles and operational meetings to communicate receivables trends, procedural updates, and performance expectations, strengthening alignment between finance teams and accounting leadership.
• Collaborated independently and across departments to assess complex account exceptions, applying sound judgment and analytical problem-solving skills to support accurate financial outcomes and customer satisfaction.
• Supported cross-functional initiatives and change management efforts while promoting compliance, teamwork, and continuous improvement principles that enhanced operational consistency and receivables performance reliability.

Core Skills:

• Receivables Management
• Root Cause
• Process Improvement
• Variance Resolution
• Financial Communication
• Cross Functional

• Executed daily receivables management procedures, including offsets, cash receipt deposits, and check processing activities, ensuring accurate transaction handling and uninterrupted funding operations across multiple business areas.
• Analyzed finances and wholesale receivables to resolve funding discrepancies, securing external cash flows while reducing outstanding funding issues through proactive account investigation and follow-up efforts.
• Facilitated tax and fee initiatives by auditing refund documentation, preparing monthly reporting, and coordinating directly with stakeholders to accelerate refund processing timelines by 20%.
• Led weekly sales tax huddles and communicated operational updates to accounting leadership, strengthening team alignment and improving awareness of receivables trends and procedural changes.
• Managed escalated inquiries from stores, finance partners, and internal departments, delivering clear resolutions for sensitive financial matters while maintaining compliance with receivables management guidelines.
• Performed wholesale collection activities through customer outreach, account analysis, and detailed documentation, contributing to improved payment recovery rates and consistent adherence to internal compliance standards.

Core Skills:

• Receivables Management
• Cash Application
• Funding Analysis
• Sales Tax
• Collections Support
• Account Reconciliation

• Processed customer invoices using contract terms, field reporting data, and reimbursable expense documentation, improving billing accuracy and supporting timely revenue recognition across assigned accounts receivable portfolios.
• Collaborated with operations and marketing teams to resolve complex billing discrepancies, ensuring contractual compliance while reducing invoice processing delays by approximately 25% through proactive issue management.
• Prepared month-end accruals, journal entries, and general ledger reconciliations within strict close deadlines, strengthening financial reporting accuracy and maintaining dependable accounting controls.
• Conducted billing analysis and daily field report reviews to identify inconsistencies, providing actionable recommendations that improved process efficiency and accelerated invoice turnaround times.
• Supported collections activities for open receivables through account follow-up and customer communication, contributing to improved payment recovery performance and strengthened client account management practices.
• Directed team performance and professional development initiatives, fostering cross-functional collaboration, accountability, and technical capability growth to enhance operational productivity and long-term business support.

Core Skills:

• Contract Billing
• General Ledger
• Journal Entries
• Account Reconciliation
• Revenue Analysis
• Collections Support

• Managed accounts receivable operations for multiple business entities, prioritizing high-volume collections activities while maintaining accurate records and improving payment follow-up efficiency across assigned portfolios.
• Conducted credit evaluations for new customers using financial reports and risk assessments, supporting informed business decisions and reducing exposure to potential collection issues.
• Collaborated with executive leadership, including controllers and finance stakeholders, to support weekly cash forecasting, contributing to improved liquidity visibility and financial planning accuracy.
• Resolved billing discrepancies and client concerns through detailed account analysis and cross-functional coordination, strengthening customer relationships while reducing invoice dispute turnaround times by 30%.
• Administered billing portals and ACH payment accounts, ensuring secure transaction processing and consistent monitoring of electronic payment activities to support uninterrupted cash application workflows.
• Escalated complex collection challenges to leadership and legal teams when necessary, applying professional judgment and customer-focused communication to protect business interests and maintain compliance standards.

Core Skills:

• Accounts Receivable
• Credit Analysis
• Cash Forecasting
• ACH Processing
• Billing Reconciliation
• Collections Management

• Coordinated student account financial operations, ensuring accurate account management and consistent compliance with institutional policies while supporting high-volume payment and disbursement activities.
• Communicated regularly with students, families, administrators, and internal departments to resolve account concerns, strengthening service responsiveness and improving issue resolution turnaround times by 25%.
• Analyzed and maintained student financial records through detailed reconciliation procedures, identifying discrepancies promptly and improving account accuracy across receivable management processes.
• Processed and recorded student payments while monitoring deferral program activity, ensuring proper allocation of funds, and reducing posting inconsistencies through organized financial tracking methods.
• Monitored overdue student accounts and evaluated outstanding charges for accuracy, minimizing billing errors and supporting effective collection strategies that improved recovery performance by approximately 20%.
• Investigated past-due balances and coordinated collection efforts on verified accounts, applying professional judgment and customer-focused communication to maximize collections while preserving positive student relationships.

Core Skills:

• Account Reconciliation
• Payment Processing
• Collections Management
• Financial Reporting
• Receivables Tracking
• Student Billing

• Supported daily administrative and financial operations by maintaining records, databases, and reporting systems, ensuring accurate documentation and dependable operational support across multiple departmental functions.
• Prepared monthly reports and assisted with month-end activities, improving reporting consistency and helping departments meet internal deadlines and regulatory compliance requirements efficiently.
• Managed internal and external communications through telephone, email, and in-person interactions, delivering responsive assistance while maintaining professional relationships with diverse stakeholders.
• Coordinated operating system maintenance and data tracking activities, strengthening information accuracy and reducing reporting discrepancies through organized record management and process oversight.
• Handled confidential university information in accordance with ethical standards and institutional policies, contributing to secure data management and consistent compliance with operational procedures.
• Demonstrated professionalism and leadership through collaborative teamwork and service-focused communication, promoting a positive organizational environment and enhancing departmental operational effectiveness by 20%.

Core Skills:

• Database Management
• Records Administration
• Financial Reporting
• Regulatory Compliance
• Data Reconciliation
• System Maintenance

• Managed patient account receivable records by tracking collection activity, unpaid claims, and payment statuses while ensuring accurate financial documentation across healthcare billing operations.
• Processed daily lockbox and EFT payments, reconciled cash transactions, and maintained ACH information accuracy, improving payment posting efficiency and reducing unapplied cash discrepancies by 30%.
• Applied contractual allowances and completed month-end closing activities through automated accounting systems, supporting accurate financial reporting and dependable reconciliation of patient account balances.
• Investigated unresolved cash applications and validated refund requests, exercising analytical judgment to resolve discrepancies promptly while maintaining compliance with healthcare billing procedures.
• Responded to patient and clinic staff inquiries regarding balances, insurance payments, and third-party transactions, delivering timely customer support and strengthening account resolution effectiveness.
• Maintained confidential payment records and monitored financial files consistently, demonstrating professional judgment and problem-solving skills that enhanced operational accuracy and audit readiness standards.

Core Skills:

• Cash Posting
• Lockbox Processing
• Account Reconciliation
• Medical Billing
• EFT Processing
• Claims Resolution

• Processed daily cash receipts, invoices, and customer billings through enterprise accounting systems, ensuring accurate transaction recording and timely invoice distribution across high-volume accounts receivable operations.
• Managed aging schedules containing 7,500 to 10,000 open invoices, improving collection visibility and supporting consistent follow-up activities to reduce overdue account balances efficiently.
• Performed data entry functions including payment posting, credit and debit memo creation, order releases, and customer credit updates, maintaining reliable financial records and operational accuracy.
• Administered retail payments, credits, and chargeback resolutions across multiple online platforms, accelerating dispute processing timelines and improving account reconciliation efficiency by approximately 25%.
• Prepared and maintained advanced Excel reporting tools to track collection activity, chargeback approvals, and customer account trends, supporting informed decision-making for finance and sales teams.
• Collaborated with customer service, sales, distribution, and accounting departments to resolve billing discrepancies and credit requests, strengthening cross-functional communication and improving workflow responsiveness.

Core Skills:

• Cash Application
• Invoice Processing
• Chargeback Resolution
• Account Reconciliation
• Excel Reporting
• Credit Management