ACCOUNTS RECEIVABLE REPRESENTATIVE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 08, 2026. The Accounts Receivable Representative has experience in medical billing, insurance follow-up, cash application, and high-volume accounts receivable operations. This role requires expertise in claims processing, denial resolution, payment reconciliation, and billing compliance. The position also demands proficiency in Microsoft Office, accounting software, ICD-10 knowledge, and strong analytical, communication, and customer service skills.

Essential Hard and Soft Skills for a Standout Accounts Receivable Representative Resume

  • Accounts Reconciliation
  • Claims Processing
  • Insurance Verification
  • Revenue Cycle
  • Payment Posting
  • Cash Application
  • Billing Compliance
  • Denial Management
  • Refund Processing
  • General Ledger
  • Analytical Thinking
  • Communication Skills
  • Problem Solving
  • Time Management
  • Attention Detail
  • Team Collaboration
  • Customer Service
  • Organizational Skills
  • Conflict Resolution
  • Adaptability

Summary of Accounts Receivable Representative Knowledge and Qualifications on Resume

1. BS in Healthcare Administration with 4 years of Experience

  • Excellent customer service skills for supporting patients and clients
  • Strong attention to detail with the ability to produce high-quality work
  • General knowledge of ICD-10 diagnostic and CPT procedural coding
  • Thorough knowledge of third-party carriers
  • Excellent oral and written communication skills
  • Ability to identify and resolve problems
  • Ability to work effectively as part of a team
  • Ability to meet department standards regarding production and quality
  • Experience in industrial accounts receivable operations
  • Experience in medical billing, accounts receivable, follow-up for insurance, and self-pay accounts
  • Proficiency in Microsoft Word and Excel
  • Knowledge and experience in ICD-10

2. BS in Health Information Management with 5 years of Experience

  • Experience in healthcare insurance accounts receivable follow up within hospital or hospital system environments and direct interaction with government and commercial insurance payers
  • Experience identifying billing errors, resubmitting claims, and following up on payment errors, low reimbursements, and denials
  • Experience reviewing EOB and UB-04 forms to conduct accounts receivable activities
  • Knowledge of accounts receivable practices, medical business office procedures, coordination of benefits rules, denial overturns, and third-party payer billing and reimbursement procedures
  • Experience with accounts receivable software
  • Experience navigating payer websites for appeals, reconsiderations, benefits verification, and online claims follow-up
  • Proficiency in Internet Explorer and Microsoft Office, including data entry, data sorting in Microsoft Excel, and use of email and calendar tools
  • Demonstrated ability to work effectively both independently and in a team environment
  • Experience communicating effectively with payers, understanding complex information, and accurately documenting encounters
  • Ability to work effectively with cross-functional teams to achieve goals
  • Demonstrated ability to meet performance objectives
  • Experience with Epic, Meditech, Cerner, Invision, Paragon, Soarian, Collections Management, or STAR
  • Experience working within a hospital or hospital system environment with more than 250 beds
  • Experience with both hospital (facility) and physician (pro-fee) accounts receivable operations

3. BA in Accounting with 3 years of Experience

  • Experience performing accounts receivable functions, including monitoring assigned accounts to identify outstanding debts
  • Experience in planning recovery actions for outstanding payments and managing high-volume customer phone communication
  • Experience in locating and contacting debtors regarding payment status and negotiating payoff deadlines or payment plans
  • Experience handling customer questions and complaints
  • Experience in investigating and resolving discrepancies
  • Ability to establish and maintain positive customer relationships
  • Experience updating account status records and databases regularly
  • Ability to alert supervisors regarding customers unwilling or unable to pay outstanding balances
  • Knowledge of compliance requirements related to legal action for unpaid accounts
  • Office administration experience
  • Customer service experience
  • Experience in accounts receivable, accounts payable, or other accounting functions
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook, as well as intranet and internet usage
  • Experience performing business tasks, including data entry, invoice creation, spreadsheet preparation, communicating invoice issues to management, and resolving customer invoicing problems

4. BS in Finance with 6 years of Experience

  • Experience supporting cash application processes
  • Experience posting incoming checks, ACH payments, remote deposits, and wire transactions to appropriate customer accounts
  • Experience in investigating and resolving incoming payment issues and obtaining remit advice from global remit sites
  • Experience reviewing the previous day's banking activity from cash management platforms
  • Experience posting invoices on customer portals and following up on invoice acceptance and issue resolution
  • Experience managing daily cash application activities and banking reconciliation for assigned labs
  • Experience in posting daily transactions and sales journals within required timelines
  • Ability to communicate payment posting status and operational issues to supervisors
  • Experience interacting with collections teams regarding issue investigation and resolution
  • Experience in multi-site or multi-location accounts receivable operations
  • Ability to read and interpret accounting-related documents
  • Ability to communicate effectively with internal teams and external customers
  • Ability to calculate invoice amounts, bank statements, and cash balances using basic mathematical concepts
  • Excellent analytical skills and knowledge of accounting and financial principles
  • Strong problem resolution skills and attention to detail
  • Proficiency with accounting software systems
  • Ability to remain calm under deadlines and multiple priorities
  • Working knowledge of accounts receivable and cash application processes
  • Excellent interpersonal skills and ability to function effectively as part of a team

Editorial Process and Content Quality

This content is developed by the Lamwork Editorial Team using structured analysis of real-world job data, skill requirements, and hiring patterns.

Research framework by Lam Nguyen, Founder & Editorial Lead.

Reviewed by Thanh Huyen, Managing Editor.

Learn more about our editorial standards.

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