ACCOUNT CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Oct 31, 2024 - The Account Consultant possesses strong organizational, analytical, and problem-solving skills and is adept at managing deadlines and customer expectations. Proficient in CRM and client management tools, excels in written and oral communication, and maintains a strong customer service orientation. Experienced in public speaking, project management, and engaging with C-level executives, ensuring effective communication and service delivery to demanding clients.

Essential Hard and Soft Skills for a Standout Account Consultant Resume
  • CRM Proficiency
  • Data Analysis
  • Financial Forecasting
  • Project Management
  • Strategic Planning
  • Microsoft Office Suite
  • Salesforce Expertise
  • Market Research
  • Regulatory Compliance
  • Contract Negotiation
  • Interpersonal Communication
  • Problem-solving
  • Adaptability
  • Negotiation
  • Teamwork
  • Leadership
  • Customer Service Orientation
  • Time Management
  • Attention to Detail
  • Conflict Resolution

Summary of Account Consultant Knowledge and Qualifications on Resume

1. BA in Business Administration with 2 Years of Experience

  • Experience in Accounts Payable.
  • Intermediate to Advanced PC skills.
  • Strong commitment to producing quality work and attention to detail to ensure work is delivered completely, accurately, and timely.
  • Strong sense of responsibility and ownership.
  • Proven problem-solving and analytical skills.
  • High-quality written and verbal communication skills.
  • Strong organizational skills, ability to manage multiple responsibilities simultaneously, and be flexible to daily changing priorities.
  • Experience working independently as well as a strong desire to work in a team environment to accomplish business objectives.
  • Proven ability to be proactive with process improvement and able to embrace change and new technology.
  • Experience with SAP and/or ReadSoft

2. BA in Marketing with 3 Years of Experience

  • Great Oral and written communication skills. 
  • Strong organizational skills. 
  • A Team player and self-starter.
  • Self-motivated, exercising drive and energy.
  • Ability to use independent judgment skills.
  • Decision-making and problem-solving skills.
  • Ability to prioritize work according to deadlines and client expectations 
  • Attention to detail and accuracy.
  • Knowledge of Microsoft Word, Excel, and Outlook.

3. BA in Finance with 6 Years of Experience

  • Experience in key account activities in animal nutrition, feed, animal health, additives, or related industries.
  • Strong project management skills.
  • Strong negotiation, influencing, and persuasive skills.
  • Strategy development and execution skills.
  • Experienced in working multicultural, cross-functional and multi-location team environment.
  • Experienced in business development in highly competitive, mature markets.
  • In-depth knowledge of food ingredient specialty/food industry/fast moving consumer goods.
  • Builds strong customer relationships and delivers customer-centric solutions.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

4. BA in Economics with 2 Years of Experience

  • Experience or schooling relating to marketing/advertising or as some type of business consultant
  • Excellent organizational, problem-solution, and analytical skills
  • Strong interpersonal skills
  • Excellent written and oral communication skills
  • Knowledge and understanding of CRM and other client management tools.
  • Strong customer service orientation.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. 
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • Experience with public speaking, project management, and collaborating with C-Level
  • Proven sales experience and evidence of achieving sales targets

5. BA in Communication with 6 Years of Experience

  • Ability to work successfully in a multi-tasked, fast-paced environment with commitments to deadlines.
  • Self-motivated and possess strong analytical, critical thinking, and problem-solving skills
  • Excellent organizational skills
  • Excellent people and computer skills.
  • Mutual acceptance and respect of all co-workers
  • Ability to be a team player
  • Ability to communicate, both internally and externally, in an effective, professional and courteous manner.
  • Strong computer skills, including MS Word, PowerPoint, and Outlook.
  • Ability to communicate effectively with all levels of positions within the company
  • Communicate effectively, primarily via phone, zoom, and email, with the ability to build relationships with customers remotely
  • Advertising and online experience highly desirable
  • Knowledge of property and marketing methods helpful

6. BA in Advertising with 3 Years of Experience

  • Strong experience working alongside technical teams or experience working client-side either at a bank, payments, or insurance company to deliver software platforms
  • An excellent track record of success in deploying complex technical systems at scale
  • Solid experience working in a delivery consulting environment
  • Domain knowledge and understanding of payments, risk, or fraud
  • Strong technical capability as part of software sales delivery e.g. operating systems (Linux), cloud computing (AWS, Azure) data types (CSV, XML, JSON), and database technologies & storage
  • Strong ability to engage with different roles in the internal business such as Customer Success, Implementation Engineers, BAs, Project Management, SMEs, etc. 
  • Excellent negotiation, customer management, and diplomacy skills with internal and external customer stakeholders as well as experience dealing with customers on a technical level
  • Proven experience working under pressure, including prioritising high and changeable workloads to ensure deadlines are met
  • Excellent written and verbal communication and top notch presenting skills

7. BA in Management Information Systems with 2 Years of Experience

  • Prior consultative sales and account development experience, preferably in an outbound call environment identifying client growth opportunities, entrenching customers, and mitigating attrition
  • Demonstrates tenacity, adaptability, and a positive attitude to navigate complex organizational structures and remove roadblocks. 
  • Experience in building and managing an effective "pipeline" of growth/retention opportunities, B2B business knowledge and payments expertise
  • Ability to develop trust in client relationships and gain commitment to materialize opportunities. 
  • Must successfully manage objections and influence without authority
  • Must possess the ability to build and leverage relationships with internal colleagues in multiple arms of the business, drive growth, efficiencies and share best practices
  • Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while demonstrating flexibility/adaptability/personal accountability/working independently in both an office/virtual setting
  • Proven organizational, self-motivation and excellent time management skills, with strong attention to detail, disciplined work ethic & possess an enthusiastic can-do attitude
  • Must excel in managing multiple tasks, developing a daily, weekly, and monthly call strategy for growth/retention
  • Must possess strong knowledge of Excel, Word and Power point
  • Strong verbal and written communication skills
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