WHAT DOES A TESTER DO?

Published: Dec 23, 2025 - The Tester Professional designs and executes test cases to ensure software meets quality standards and requirements. This role involves collaborating with developers and project teams to identify bugs, verify fixes, and enhance product reliability throughout the development lifecycle. The individual also contributes to continuous improvement by analyzing testing processes, suggesting automation solutions, and maintaining detailed reports on test outcomes.

A Review of Professional Skills and Functions for Tester

1. Tester Duties

  • Liaison Skill: Liaise with relevant site personnel to ascertain the state of the lift
  • Communication Skill: Post notices on the lift and communicate with the others who may be affected
  • Electrical Safety: Ensures that the lift is electrically safe
  • Lift Commissioning: Commissions the lift in accordance with the agreed specification parameters
  • Lift Testing: Tests the lift in accordance with the relevant test document and KONE standard interpretation of EN81, Lift Directive, or design
  • Measurement Skill: Takes measurements and completes the necessary documentation
  • Abnormality Recording: Records any abnormalities for corrective action or inclusion in H&RA for the lift/site
  • Final Inspection: Carries out the final inspection and signs the final inspection document
  • Condition Reporting: Reports the condition of the lift to the Installation Supervisor, who is responsible for all the site activities
  • Snagging List: Gives the snagging items list to the fitter and a copy to the Installation Supervisor
  • Lift Security: Be responsible for the lift well security and safety of all persons involved in the installation activities during commissioning and testing of the lift

2. Tester Responsibilities

  • Accessibility Testing: Perform accessibility testing, evaluation, and analysis with a wide range of assistive technology tools (e.g., screen readers, magnification features, switch control devices, etc.) on multiple platforms, including desktop, mobile, and smart displays, as well as against existing accessibility standards such as Web Content Accessibility Guidelines (WCAG).
  • Nontraditional Testing: Conduct non-traditional testing (e.g., bug bashes, heuristic evaluations, etc.).
  • Tool Utilization: Understand and leverage accessibility testing tools to improve the quality of accessibility testing.
  • Quality Reporting: Gather and report quality and productivity metrics.
  • Process Improvement: Recommend process changes to increase efficiency and quality improvements.

3. Tester Functions

  • Test Automation: Drive the Test Automation of CHRP and 3rd Party programmes covering diversified components like APIs, ETL, GUI, and DB.
  • Technical Support: Solve technical issues faced by team members.
  • Code Review: Work with and review team members' automation code and suggest optimum ways of building the code that can meet all industry-level best practices.
  • Requirement Analysis: Work closely with Operations/Business colleagues to understand the requirements, automate them from a functional testing point so that the test pack can be executed as many times.
  • Agile Practice: Gain an understanding of agile development/test methodology and practice it in day-to-day work.
  • DevOps Adoption: Ensure DevOps principles are adopted.
  • Sprint Delivery: Work as part of scrum teams, deliver test automation within sprint cycles.
  • Agile Leadership: Drive all agile ceremonies (planning/stand-ups/retro, etc.) to ensure high velocity is maintained.
  • Documentation Skill: Document all work in accordance with agreed standards, and with re-use in mind.
  • Progress Reporting: Report progress against assigned activities promptly.

4. Tester Details and Accountabilities

  • Requirements Review: Review business/software requirements and provide inputs.
  • Test Preparation: Prepare test cases, test scripts, and test data.
  • Test Execution: Execute tests (manual/automated).
  • Defect Reporting: Report defects and assist in their understanding.
  • Result Analysis: Analyze test results and track software testing metrics.
  • Team Collaboration: Work with a team and collaborate with others to support the functional lead throughout the SDLC process.
  • Policy Assessment: Review, understand, and assess the impact of policy documentation on system design.

5. Tester Additional Details

  • Test Script Administration: Run and administrate test scripts for the quarterly and monthly release, as well as ad-hoc testing upon request
  • Test Design Input: Take part in the design processes and provide input for the test scenario, script design.
  • Change Documentation: Document the changes in a way that can be shared with the users
  • Knowledge Exchange: Work closely with the Lead SAP Super User and the SAP Super User Community to exchange knowledge, experience, and test results.
  • Defect Troubleshooting: Work with the offshore delivery partners in the delivery of the functional design and to troubleshoot defects raised by the user community
  • Deadline Management: Manage deadlines and ensure that all activities in the related field are of the highest quality
  • Positive Contribution: Contribute positively and actively to achieving individual, team, and organisational targets
  • Business Communication: Takes part in calls and communications with the business by the line manager
  • Innovation Learning: Keep up to date with new processes/technologies, look for ways to be more innovative

6. Tester Essential Functions

  • Feature Testing: Build new features that require a lot of manual regression testing
  • Test Documentation: Help write test cases, acceptance criteria, etc.
  • QA Ownership: Take ownership of the QA tasks and be very rigorous about manual testing
  • Process Suggestions: Make suggestions/recommendations and work with the team to make this process better
  • Test Automation: Automate the test suites the team comes up with, specifically around browser/UI testing
  • Process Improvement: Work with the team to get the overall process improved, and not just rely on a task list

7. Tester Role Purpose

  • Task Completion: Complete assigned tasks thoroughly.
  • Bug Reporting: Ensure that all bugs, flaws, or issues are reported correctly (in English and Mexican) and removed from the product before release.
  • Issue Escalation: Inform Leads and Senior Testers of any issue that may slow down or stop testing progress early.
  • Knowledge Improvement: Proactively seek ways to improve the knowledge of testing procedures and related equipment.
  • Security Compliance: Follow EA security procedures by taking responsibility for equipment and software security.
  • Status Updating: Update test case execution status in the recording system and log defects

8. Tester General Responsibilities

  • Issue Resolution: Work closely with the Product Owner to resolve issues and identify improvements to the Commercial System.
  • Continuous Improvement: Work in partnership with the Commercial Business to drive continuous improvement within the Commercial Product.
  • SQL Querying: Be responsible for querying SQL tables relating to the system to identify issues.
  • Error Identification: Identify data errors/system usage errors and be able to suggest ways to improve functionality or business processes.
  • Risk Management: Manage risks and work with product vendors to resolve issues that affect release scope, schedule, and quality.
  • Product Availability: Track and ensure the products are available and fit for use under the conditions of the service level agreements.
  • Testing Procedures: Develop and implement testing procedures for local end-user testing and identify relevant users to complete these.

9. Information Technology Tester Roles and Details

  • Valve Inspection: Inspect and test complicated valve systems to ensure products meet precise and reliable performance standards.
  • Quality Determination: Determine whether a product meets quality standards, and the reasons for rejection and malfunctions.
  • Deviation Correction: Recommend methods of correcting such deviations.
  • Mechanical Inspection: Apply prescribed inspection methods and standardized devices to inspect sub-assemblies, check tolerances, motion, and activity relationship, speeds, feeds, capabilities, and other mechanical requirements pertinent to product design.
  • Shop Inspection: Perform layout and machine shop inspection to ensure all products meet dimensional tolerance and finish requirements.
  • Electrical Testing: Apply prescribed inspection methods and standardized testing devices to energize and test electrical/electronic units, sub-assemblies, and final assemblies to determine performance quality and operational reliability as to circuitry, capacities, calibrations, operations of sensors, switches, timing and signal devices, control modules, etc.

10. Tester II Responsibilities and Key Tasks

  • Vendor Liaison: Work closely with IT and vendors as a liaison
  • Case Escalation: Escalation of research cases with appropriate vendors
  • Script Creation: Create testing scripts, FAQs, and desktops
  • Training Support: Assist with creating job aids and training material
  • Call Assistance: Assist the Call Center via a dedicated internal extension inbound call
  • Digital Review: Review and process digital communication received from customers
  • Data Validation: Possess a solid understanding of the core data to review and validate transactions performed in Online Banking
  • Operational Integrity: Be responsible for operational integrity and adherence to all bank policies and procedures
  • Policy Communication: Communicate with Supervisors/Managers on any concerns for clarification of policies and procedures/escalations
Relevant Information
What Does An Automation Tester Do?
What Does A QA Tester Do?
What Does A Software Tester Do?