What Does A Quality Assurance Engineer Do?

WHAT DOES A QUALITY ASSURANCE ENGINEER DO?

Published: Dec 03, 2025 - The Quality Assurance Engineer works closely with the delivery team to create and execute both automated and manual test cases that ensure product quality across each development iteration. This role involves designing test plans, writing test procedures, performing regression, smoke, and exploratory testing, and gathering feature requirements from Product Owners. The engineer also participates in team meetings, manages defects using JIRA, and supports timely issue resolution to maintain product stability after build releases.

A Review of Professional Skills and Functions for Quality Assurance Engineer

1. Quality Assurance Engineer Overview

Technical Roadmapping: Drive the technical and organizational testing roadmap for the team.
Cross-Functional Collaboration: Collaborate with Product and Engineering teams distributed across multiple locations.
QA Methodologies: Implement and enhance QA methodologies to ensure delivery of predictable, high-quality product releases.
Test Strategy Design: Guide the design and development of testing strategies based on project requirements.
Data-Driven Reporting: Gather, analyze and report team and quality metrics which demonstrate business value and show continuous improvement.
Technical Problem-Solving: Creatively solve technical QA challenges with the team.
Quality Decision-Making: Influence key Go/No Go decisions on product readiness.
Test Execution: Drive effective and timely execution of test cases through tools, automation and creativity.

2. Quality Assurance Engineer Duties and Roles

Website Replication: Ensure that all the websites and social channels captured are an exact replica of the live version.
Log Analysis: Work through logs, checking for error codes and ensuring that all links are being captured.
Verification Testing: Use tools as well as manual verification to identify broken links, missing visuals or media, or any uncaptured data in the archived version.
Technical Troubleshooting: Troubleshoot and patch issues through deep investigation into the website.
Project QA Support: Work on QA for big client projects, prospects and sales demonstrations.
Team Collaboration: Work closely with the QA Manager, Customer Success Team and Development Team.

3. Quality Assurance Engineer Roles and Responsibilities

Product Validation: Verify and validate Redwood software products.
Test Planning: Define test plans outlining the test approach for new functionality and integration tests across products and components.
Exploratory Testing: Execute exploratory tests of new functionality and report on testability.
Test Automation: Develop, execute and maintain automated regression testing scripts.
Environment Management: Define, build and maintain the test environment and tools across Support, QA and Development teams, ensuring alignment.
Issue Documentation: Document issues found in the issue tracking systems.
Test Reporting: Create summary reports on test results regularly.

4. Quality Assurance Engineer Job Description

Performance Scripting: Create and execute performance test scripts, cases and scenarios that validate system performance according to workflow and load specifications, while leading troubleshooting and tuning exercises.
Cross-Functional Planning: Work closely with cross-functional teams to define performance testing plans, load profiles, data models and environment specifications.
Workload Estimation: Strategize, plan and estimate the assigned work pipeline.
Performance Reporting: Create and communicate reports and documentation for all performance testing efforts and results.
Technical Mentorship: Train existing resources in software engineering teams on performance testing by providing technical leadership and mentorship.

5. Quality Assurance Engineer Tasks

Application Testing: Test and verify Keeper applications per the standardized QA process.
Tool Configuration: Set up and configure test tools to accomplish testing goals.
Ticket Management: Work with JIRA and Confluence to process tickets and document work.
Test Case Execution: Work with Testrail to perform test cases and update test cases.
System Configuration: Configure desktop and mobile operating systems and applications to conduct application testing.
Browser Extension Testing: Work with web browsers to test browser extensions.

6. Quality Assurance Engineer Roles and Details

Quality Compliance: Follow prescribed software quality policies and practices to perform testing of the assigned Sphere software.
Test Plan Review: Create, review and interpret test plans to ensure completeness of product testing.
Strategy Contribution: Participate in test strategy definition and recommend improvements in testing methodology.
Defect Management: Identify, document and manage software defects from discovery through verification.
Root Cause Analysis: Participate in meetings and conduct research for defect root cause analysis and reporting.
Manual Testing: Participate in manual testing, including functional and regression.

7. Quality Assurance Engineer Role Purpose

Process Ownership: Build and own processes for testing designated team products and automated testing efforts.
Cross-Team Acceptance Testing: Work closely with product, engineering and business teams to fully acceptance-test new features, bug fixes and enhancements.
Test Execution: Execute and maintain functional, regression, acceptance and performance testing.
Bug Prioritization: Report, track and help determine priorities for enhancements and bugs.
Automation Development: Create automated testing and collaborate with engineering and DevOps to establish the necessary infrastructure.
Issue Troubleshooting: Actively support and troubleshoot escalated issues from both internal and external customers.

8. Quality Assurance Engineer Additional Details

Test Automation Ownership: Accountable for end-to-end test automation.
Security Program Management: Manage Bug Bounty and Security Audit programs.
UI/UX Testing: Responsible for UI/UX product-based testing using the application.
Vulnerability Auditing: Responsible for security and vulnerability auditing.
Performance Testing: Conduct load and performance testing.
Testing Strategy Creation: Create and manage testing strategies.

9. Quality Assurance Engineer Job Summary

Quality Mindset: Work closely with delivery teams and participate in building software solutions with a quality mindset.
Pair Testing: Pair test with engineers and improve the automated test and overall release process.
Stakeholder Collaboration: Collaboratively work with Customer Care, Product, Project Management, Sales and Marketing to ensure the right people are engaged in acceptance with a structured scope.
Process Improvement: Identify areas for improvement and work closely with the team to implement them.
Conceptual Thinking: Learn to be considered, think through complexity, solve problems and apply conceptual thinking.
Tech Collaboration: Collaborate with the Tech Team to solve challenging pain points.

10. Quality Assurance Engineer Duties

Requirement Analysis: Gather project schedules, software functional and non-functional requirements from project teams and turn them into test plans, test designs and test cases.
Test Execution: Create and execute manual and automated tests.
Regression Testing: Perform regression testing to ensure no bugs are introduced in new builds.
Test Planning: Estimate, plan and prioritize test activities.
QA Metrics Tracking: Track quality assurance metrics.
Test Reporting: Write test reports for project stakeholders.

11. Quality Assurance Engineer Functions

Product Contribution: Contribute to designing and creating game-changing software products that positively impact people’s lives.
Test Case Execution: Write and execute automated and manual test cases.
Automation Scripting: Utilize modern test automation scripting tools.
Agile Collaboration: Work with small teams in a fast-paced Agile-Scrum environment.
Lifecycle Participation: Participate in the full software lifecycle.
Technology Learning: Learn new technologies.
Problem Solving: Help the team solve difficult problems.

12. Quality Assurance Engineer Details and Accountabilities

Performance Strategy: Own test strategies and test plans for both generic and release-specific performance testing.
Technology Exploration: Grow and explore newer testing technologies while developing innovative thinking to meet future customer needs.
Automation Solutions: Build a quality product by solving challenging problems and creating robust solutions for test automation.
Industry Engagement: Work for a company that is a recognized leader in comprehensive, integrated tax technology solutions.
Growth Participation: Attend a fast-growing environment.

13. Quality Assurance Engineer Key Accountabilities

Quality Standards: Develop and maintain production quality standards and documentation.
Product Testing: Test initial products against design specifications and customer usage model.
Certification Management: Maintain quality manual and obtain/maintain necessary certifications (ISO-9001, RoHS, etc.)
Design Validation: Validate and test design changes.
Design Verification: Responsible for final design verification.
Vendor Qualification: Initial vendor qualification of critical components.
Complaint Management: Accountable for customer complaint/field failure tracking and resolution, including corrective actions and failure analysis reports.
Quality Monitoring: Monitor product quality performance to identify opportunities for improvement for relevance and adherence to the Quality System, customer and regulatory compliance.
Calibration Oversight: Oversee ISO-17025 methods for the calibration lab.

14. Junior Quality Assurance Engineer Job Description

Test Planning: Assist senior Quality Assurance Engineers or the team lead with writing the test plan and test cases.
Test Execution: Execute tests, identify issues, and analyze testing results.
Bug Verification: Verify bugs after bugs are resolved.
System Testing: Assist senior Quality Assurance Engineers or the team lead with performing system testing (such as performance, stress, or security testing).
Issue Tracking: Trace issues using tracking systems.
Documentation Support: Assist senior Quality Assurance Engineers or the team lead with relevant documents and reports.

15. Quality Assurance Engineer Key Accountabilities

Feature Testing: Responsible for end-to-end testing and release of new features with high standards for quality.
Quality Assurance: Guarantee the quality of products to decrease the maximum number of bugs after releases.
Bug Management: Manage bugs and product backlog, operational issues with teams, as well as help confirm and validate customer-service-reported defects.
Cross-Team Collaboration: Collaborate with peers in Development, Information Security, Site Reliability Engineering, Product Management and QA to ensure that software meets high standards for quality and security.
UI/API Automation: Execute and maintain UI and API automation suites.
Script Debugging: Debug and correct script and data issues in automation suites.
Automation Development: Understand the automation framework and add automation test cases for new features and regression test cases.

16. Junior Quality Assurance Engineer Accountabilities

QA Collaboration: Work closely with the QA team, especially the Sr Quality Assurance Engineer, and participate as a key role to support the overall performance of the Quality Assurance team and business growth.
Data Analysis: Compile data and perform analysis to create information that supports correct and smart quality decisions, e.g., for CAPA board meetings and management reviews.
Process Improvement: Participate in various projects with the goal of continuously improving products and processes to ensure an excellent customer experience.
Documentation Review: Review and approve plans, reports, non-conformances and CAPAs as the QA team representative (independent party) to ensure clear and correct documentation and compliance with requirements.
Quality Coordination: Coordinate quality topics to reach solutions.
Product Release: Review production and product documentation and, based on set specifications, release the product from production.
Role Substitution: Substitute for other QA roles within the team.

17. Quality Assurance Engineer Key Accountabilities

Test Planning: Adapt and keep updated the test plan (strategy, test cases, dataset, automation).
Product Quality Support: Help the product team in defining a more qualitative product to meet the business needs.
Daily Testing: Iteratively and daily test the product developed by the feature team.
Test Automation: Participate in the automation effort of the global scope of the team tests.
Process Improvement: Continuously improve working processes.
Documentation Maintenance: Create and maintain functional documentation.

18. Quality Assurance Engineer Roles

Software Planning: Participate in the planning and implementation of software.
Testing Strategy: Create testing strategies for software and extractions to ensure user satisfaction.
Test Scripting: Write test scripts to aid in the testing and delivery of software.
Developer Collaboration: Collaborate with developers during the discovery of an issue or implementation of a feature.
Defect Identification: Identify defects in software.
Criteria Assurance: Ensure the acceptance criteria are comprehensive for users.
Defect Communication: Communicate defects, track progress and follow through to resolution.
Documentation Review: Create and review technical documentation before implementation.
Release Notes: Draft informal release notes between teams.
Support Interface: Interface with support operations to identify production issues.
Automation Mindset: Automate first mentality to all testing tasks.
Automation Collaboration: Work side-by-side with developers and functional testers to create automated test specifications from user stories and requirements.

19. Quality Assurance Engineer Additional Details

Test Planning: Write test plans for modules and features.
Test Case Design: Design and write test cases based on function requirements.
Environment Deployment: Deploy testing environments.
Automation Design: Design automation tests and develop testing scripts.
Test Execution: Execute tests, identify issues and analyze testing results.
System Testing: Design and perform system testing (such as performance, stress, or volume testing).
Issue Tracking: Trace issues using tracking systems.

20. Quality Assurance Engineer Key Accountabilities

Quality Ownership: Take ownership of software quality.
Strategy Collaboration: Collaborate with Business Analysts, Developers, other Quality Assurance Engineers and Managers to develop effective test strategies and tests.
Specification Analysis: Review and analyze system specifications and requirements.
Test Execution: Prepare and execute test cases to detect functionality, usability, performance and other defects.
Exploratory Testing: Accountable for exploratory testing.
Cross-Platform Verification: Verify multi-device and cross-platform consistency (software works on different devices and browsers).
Defect Reporting: Create clear, detailed defect reports and proposals for improvements.
Team Participation: Participate in team planning meetings and provide feedback to the team.

21. Quality Assurance Engineer Responsibilities

Customer Coordination: Daily cooperation with customers in quality-related topics.
Complaint Management: Coordinate complaints and issues, including analysis, action management and reporting.
Product Analysis: Analyse returned products in cooperation with the Engineering team.
Process Development: Develop the quality-related processes in production.
Problem Support: Support internal problem handling.
Audit Preparation: Support the preparation for internal and external audits.

22. Quality Assurance Engineer Functions

Team Engagement: Engage with the team on the stack and make.
Recommendation Implementation: Implement recommendations, being prepared to make proposals and follow through on them.
QA Metrics: Assist in defining metrics for QA.
Cross-Browser Testing: Responsible for cross-browser testing.
Automation Development: Build upon an automation program.
Release Verification: Participate in post-release verification.

23. Quality Assurance Engineer Additional Details

Agile Collaboration: Work closely as a part of an Agile team with QA, Development and Product.
Requirement Gathering: Gather test requirements, assess risk areas and convert these to test cases.
Feature Testing: Contribute to feature testing and defect management.
Test Execution: Participate in smoke, regression and ad-hoc testing.
Domain Understanding: Develop a deep understanding of the domain and testing tools.
Application Expertise: Develop expertise in the various applications offered by ZoomInfo.
Test Strategy: Define test strategies, analyse test results and validate functionality.
Risk Mitigation: Offer tradeoffs, quantify risks and provide mitigation strategies.
Documentation Support: Provide documentation and training.
Process Improvement: Work in partnership with the engineering team to improve processes across the Software Development Life Cycle.
Engineering Contribution: Contribute to general engineering practice improvement efforts.

24. Quality Assurance Engineer Role Purpose

Solution Delivery: Work with a delivery team to deliver configured customer solutions or updates.
Test Planning: Responsible for creating test plans, test cases, test procedure specifications and test data for each iteration.
Test Case Creation: Create automated test cases, but also manual ones.
Test Execution: Execute automated and manual quality testing to perform black box regression, smoke and exploratory testing methods to ensure the product’s behavioral stability after build releases.
Requirement Gathering: Gather new features and change requirements from Product Owners in order to create test plans and cases.
Team Participation: Participate in necessary meetings with the delivery team, such as standup meetings, retrospectives and QA team meetings.
Defect Management: Open and manage defects in JIRA to help fast-track support for addressing product issues in a timely fashion.

25. Quality Assurance Engineer Responsibilities

Application Understanding: Work closely with the development and IT operations teams to understand the company's application landscape.
User Collaboration: Cooperate with the end users (traders/compliance/risk) to gain deep knowledge of the business side and apply it in the designs of the tests.
Test Execution: Define all necessary test activities for the project and execute those.
Environment Maintenance: Maintain and improve the test environment to mimic production as closely as possible.
Process Improvement: Continuously look for improvements in the company's quality assurance processes.

26. Quality Assurance Engineer Details

Test Planning: Create comprehensive and well-structured test plans and test cases.
Testing Coordination: Estimate, prioritize, plan and coordinate testing activities.
Script Development: Design, develop and execute testing scripts.
Bug Tracking: Identify, record, document thoroughly and track bugs.
Bug Investigation: Investigate the causes of bugs.
Regression Testing: Perform thorough regression testing when bugs are resolved.
Requirement Liaison: Liaise with developers and product managers to identify requirements for testing.
Bug Investigation: Investigate the causes of bugs.

27. Quality Assurance Engineer Duties and Roles

Defect Reduction: Improve the system for defect waste eradication, as well as other process indicators, as a member of the team.
Product Control: Organise and follow the semi-finished and final products control.
Material Control: Income control of raw materials and raw materials claim handling.
Project Participation: Take part in different projects and Total Plant Maintenance (TPM).
System Development: Develop and maintain Management Systems (ISO 9001, ISO 14001, ISO 45001, ISO 50001, BRC/IoP, FDA, FSC, etc.)