WHAT DOES A DEVELOPMENT COORDINATOR DO?

Published: Oct 18, 2024 - The Development Coordinator conducts comprehensive research on prospects and donors, evaluating their financial capacity, giving ability, and connection to AOF, while synthesizing data into briefings for the Development team and board. This position manages donor communication, creates and implements annual giving plans, and supports funding applications through research, data collection, and coordination with internal team members. Additionally, this role assists in event coordination, manages marketing content for development initiatives, and maintains accurate records and tracking in Salesforce.

A Review of Professional Skills and Functions for Development Coordinator

1. Development Coordinator Duties

  • Administrative Skills: Assist with administrative tasks associated with talent development programs, such as weekly new hire orientation invitations, program recruitment, tracking and ordering inventory, and updating existing training content to reflect process or policy changes using Microsoft Word, PowerPoint, and Adobe InDesign.
  • Data Management: Manage the feedback survey process for learners, including administering surveys, gathering feedback data, and tracking attendance.
  • Event Coordination: Oversee setup and production of live and virtual training programs and events, creating a unique learning atmosphere.
  • Support Skills: Provide general administrative support to the URBN Talent Development (TD) team and moderate TD Slack channels.
  • Customer Service: Resolve tickets and provide customer service through an HRSD (HR Service Delivery).
  • Marketing Support: Support LinkedIn Learning license distribution, monthly marketing campaigns, and related communication.
  • Learning Management: Support the administration of the Talent-facing modules in UltiPro, including LMS (Learning Management System) and Talent/Performance Management, by uploading content, launching forms and courses, and recording and reporting learning history data for business partners.
  • Communication Skills: Support URBN programs, including communication to participants and program speakers, and partner with the Internal Communications team.

2. Development Coordinator Details

  • Event Logistics: Responsible for special event logistics, including, but not limited to, publicity, contract compliance, guest lists, database reports and communication, volunteer recruitment, show flow, auction setup and preparation, etc.
  • Donation Management: Assist in securing, where applicable, in-kind donations such as food, beverage, gift bag items, and silent/live auction items.
  • Grant Management: Conduct grant research, proposal development, and follow-up, as well as produce periodic outcome reports as dictated by funding sources.
  • Donor Research: Conduct donor research from prospect lists developed by State/Development/Area Director(s) and Advisory Board(s).
  • Prospect Development: Construct prospect lists of potential donors.
  • Fundraising Reporting: Assist in the development and maintenance of fundraising reports and online fundraising conducted through peer-to-peer fundraising sites.
  • Donor Relations: Work with staff to ensure compliance with donor relations “best practices,” including acknowledgments, special recognition, and successful maintenance of donor tracking systems.
  • Policy Support: Support Best Buddies fundraising and development policies, procedures, and standards.
  • Communication Support: Respond to phone/email inquiries about gift-giving and share with the appropriate team members as necessary, following up with that team member to ensure a timely response.
  • Inventory Management: Product replenishment and field communications.
  • Process Tracking: Update internal process tracker for each department to have clear visibility on upcoming installations.
  • Issue Resolution: Resolve matters of significance within the department and communicate these messages back to management.

3. Development Coordinator Responsibilities

  • Research Skills: Using a broad spectrum of sources, the Development Coordinator researches, organizes, and evaluates prospects’ and donors’ financial capacity, ability to give, willingness to give, charitable interests, and connection to AOF.
  • Data Synthesis: Synthesize prospect and donor/funder data into briefings for the use of the Development team and board of directors.
  • Relationship Management: In collaboration with the Manager of Stewardship and Communications, develop and implement an annual giving plan for a portfolio of individual donors at $2,000 and below, maintain and cultivate relationships, and make direct solicitations when appropriate.
  • Donor Communication: Responsible for sending monthly lapsed donor appeals, campaign appeals, and donor communication.
  • Grant Support: Support the development of funding applications through writing, research, data collection and analysis, and coordination with internal team members.
  • Reporting Assistance: Assist in preparing funder reports by tracking key deadlines, conducting research, and data collection, as well as editing materials.
  • Marketing Content: Contribute to the coordination, research, and writing of Development-related marketing content, including the website, Annual Investor Report, and quarterly newsletters.
  • Appeal Tracking: Track annual giving appeals, returns and responses, and ensure proper coding in Salesforce.
  • Campaign Collaboration: Collaborate with the AOF Development team on supporting key donor stewardship campaigns.
  • Event Support: Assist in supporting events and special projects, including logistics, vendor management, creation/maintenance of guest lists, preparation of registration materials, and other duties.
  • Meeting Coordination: Schedule and support agenda setting for internal development team meetings as well as note-taking and necessary follow-up.

4. Development Coordinator Accountabilities

  • Program Development: Work with the Executive Director of Reed Smith University, the Assistant Director of Professional Development (US), the Senior Career Development Manager, and others in the development, scheduling, implementation, and assessment of internal training programs for attorneys, paralegals, and professional staff.
  • Training Oversight: Oversee training program development, administration, logistics, and production.
  • Instructional Design: Work with internal/external SME faculty and other RSU team members to develop learning objectives, content, course materials, and instructional design for training programs.
  • Innovative Delivery: Develop innovative approaches to deliver complex, hybrid, remote, and multi-office/multi-location training programs.
  • Teaching: Develop and teach training programs.
  • E-Learning Design: Develop and design e-learning content.
  • Quality Assessment: Assess and improve the quality and impact of existing training programs and materials.
  • Content Evaluation: Evaluate and curate internal and external content for the learning management system.
  • Continuing Education Support: Support the firm’s Continuing Legal Education activities.

5. Development Coordinator Job Summary

  • Regulatory Compliance: Understand CLE rules and ensure CLE programming complies with regulations.
  • Credit Processing: Assist with the processing of CLE credit.
  • Record Keeping: Assist in CLE record-keeping and reporting.
  • Administrative Support: Provide assistance with RSU administrative operations, including logistics, learning management system administration, and metrics reporting.
  • Career Development Support: Support the attorney and staff career development initiatives, including the year-round feedback process for attorneys and paraprofessionals and the associate review process.
  • Cross-Department Collaboration: Collaborate with other firm administrative departments, including IT, recruiting, marketing, and human resources.
  • Industry Knowledge: Keep up-to-date on current trends, developments, and best practices in the field of attorney, paralegal, and professional staff development by reading professional journals, articles, and books, and attending attorney development webinars, conferences, and workshops.
  • Project Support: Support other special learning and development projects.
  • Event Coordination: Coordinate fundraising events and activities from start to finish, working with the Development Team in implementing timelines and organizing tasks.
  • Effective Communication: Effectively communicate Next Door Solutions’ mission and translate complicated subjects to make them understandable to a broad audience.
  • Training Facilitation: Ensure that each new or transferred employee receives the necessary training.
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