WHAT DOES A DATA MANAGEMENT SPECIALIST DO?

Published: October 2, 2024 - The Data Management Specialist supports the management of internal sales data operations and participates in the development of sales management systems. This role involves managing inventory data, ensuring accuracy, and verifying sales data as a reliable source while supporting annual sales targeting and incentive calculations. Additionally, the specialist collaborates with client teams to enhance data utilization and culture within organizations by establishing data standards, controls, and procedures throughout the data lifecycle.

A Review of Professional Skills and Functions for Data Management Specialist

1. Data Management Specialist Duties

  • Data Integrity Assurance: Ensure data integrity for required reports for regulatory compliance.
  • QA Standards Development: Develop and implement QA standards for data methodologies, schema changes, process changes, and new data streams.
  • QA Plan Execution: Execute QA plans, proactively communicate the status of projects/progress, and translate custom requests into actionable requirements.
  • Data Management SME: Act as SME for data management functions.
  • Mission Support: Actively supports, represents and extends the mission of the organization as well as program goals, services, departments, and co-workers.
  • Customer Relationship Development: Identifies customers as families, youth, community, partners, public and private agency staff and leadership and develops positive relationships with customers.
  • Positive Environment Establishment: Establish a positive work environment by example including but not limited to attitude, work ethic, commitment, timeliness, and task completion.
  • Quality Improvement Reporting: Responsible for outcome and continuous quality improvement reporting functions in the case management system in order to assure that service quality and reporting meet contract requirements and internally established standards.
  • Client Data Management: Responsible for client data input, tracking, and maintenance and the management of client documents and records.
  • Service Quality Reporting Support: Responsible for accomplishing tasks related to supporting in preparing monthly and quarterly service quality reports.
  • Program Data System Maintenance: Responsible for the update and maintenance of program data management systems, tools, and technology including Microsoft Excel, and case management system in use.
  • Program Evaluation Participation: Participates in the evaluation of and feedback on program systems and processes in order to continually improve functionality and efficiencies.

2. Data Management Specialist Details

  • In-Market Sales System Support: Supports internal In-market sales data operation system management.
  • Sales System Development Participation: Participates in sales management system development.
  • Sales Targeting Support: Supports annual sales targeting and sales incentive calculating.
  • Inventory Data Management: Manages inventory data.
  • Sales Data Verification: Ensures data accuracy and verifies sales data as a system of truth.
  • Sales Team Support: Handles and supports sales team/internal stakeholders through ongoing and regular communication.
  • Sales Strategy Understanding: Develops a clear understanding of sales funnel and strategy, including business processes, metrics, and reporting cycles, and supports relevant data.
  • Team Contribution: Contributes to team effort by accomplishing related results.
  • Client Solution Design: Works with client teams to design and implement robust solutions to fundamental data problems.
  • Data Culture Improvement: Works on improving the data culture within organizations so that they can make the most out of data.
  • Data Lifecycle Standards Definition: Defines standards, controls, and procedures across the lifecycle of data.

3. Data Management Specialist Responsibilities

  • Group Member Mentorship: Mentors and upskills fellow group members.
  • Network Contribution: Contributes to internal networks and special interest groups.
  • Geospatial Data Management Leadership: Responsible for leading in the management of individual themes of corporate geospatial data.
  • Geospatial Data Specification: Defines data requirements, data specification, and future development of corporate geospatial data.
  • Data Technical Leadership: Provides expert technical leadership to the business on data-related issues.
  • Data Issue Resolution Guidance: Guides the resolution of data issues and meets data improvement requirements through cost-effective solutions that are delivered on time, within budget, and to standard.
  • Data Communication: Presents data and information in an accessible manner to communicate complex issues with various stakeholders.
  • Data Governance Evolution: Ensures the evolution of Ordnance Survey’s data governance policies and data principles meet industry standards.
  • Data Design Leadership: Leads data design meetings and workshops.
  • FG SKU Requirements Collection: Collects requirements for new Finished Good SKUs (FG SKUs) from stakeholders including marketing, engineering, regulatory, operations, finance.
  • BOM Definition: Defines BOMs and all relevant information for factory to produce FG SKUs.

4. Data Management Specialist Job Summary

  • Data Governance Support: Supports data governance methodology design and adoption, identifies information elements that require standardization, and applies best practices to define necessary governance and support successful operations.
  • Commercial Data Management: Responsible for commercial data management from various sources, identifying complex backend logic, managing the data diversity, and ensuring data integrity.
  • Data Flow Governance: In charge of commercial data flow, builds up and governs standard data structure to ensure the reporting quality.
  • Efficiency Improvement Drive: Drives progress, measures results, and seeks ways to improve efficiency and effectiveness, especially on flat data management end-to-end.
  • User Data Access Management: Manages user data access for various systems or applications.
  • Sales Data Maintenance: Maintains sales territory, customer master, customer or product tags, or other backend data files.
  • Data Analysis Conduct: Conducts data analysis according to business strategy and tactics requirements.
  • Commercial Collaboration: Collaborates with commercial stakeholders on business analysis.
  • Incentive Calculation Support: Supports incentive calculation to make sure results are submitted on time and accurately.
  • Ad-Hoc Data Support: Provides ad-hoc analysis and data support to the commercial team.
  • Data Management Leadership: Leads or supports data cleaning, data management, business analysis, or data solution-related projects.

5. Data Management Specialist Accountabilities

  • Data Strategy Establishment: Establishes data strategy, gathers data and insights, and develops quick ad-hoc or in-depth analysis to support key business decisions.
  • Campaign Analysis Interpretation: Interprets the analysis of periodic and current campaigns.
  • Market Performance Assurance: Ensures the realization of volume, market share, and customer satisfaction targets by implementing effective market reports and active data analysis.
  • Analytics Requirement Identification: Works with Area Sales Managers and dealers to identify business requirements and analytics problems to solve.
  • Sales Support Analysis: Supports the sales team with a commercial and business point of view by regularly preparing necessary market, segment, and sales-related reports.
  • CRM Strategy Contribution: Contributes to strategic planning and execution on CRM strategy to successfully enhance customer loyalty and satisfaction, as well as to improve prospect deal acquisition.
  • CRM System Improvement: Improves RT Sales Drive CRM system with certain methods by looking into best practices in other RT Europe market companies.
  • Dealer CRM Support: Supports dealers about CRM/Sales Drive and lead management.
  • Business Development Project Support: Supports the projects received from the Business Development side (like new products, new sales channels, new systems, new projects, etc.) and works on a project basis for possible projects.
  • Dealer Training Regulation: Regulates dealer salesmen training about system usage and keeps informed about new features.