WAS IS A BANQUET SERVER?

The Banquet Server plays a crucial role in ensuring a seamless dining experience, from setting up banquet rooms to providing attentive service and addressing customer needs. Their skills encompass physical agility, excellent communication, and problem-solving abilities, with a commitment to maintaining a pristine work area. Adhering to legal age requirements, Banquet Servers bring a comprehensive skill set to deliver outstanding service in the banquet setting.

Need-to-Know Overview of a Banquet Server

1. Banquet Server Duties and Responsibilities

  • Set up banquet room(s) as instructed by the catering director or manager
  • Ensure all utensils, plates and cups are cleaned when setting up the tables
  • Provides immediate attention to the members and their guests upon seating
  • Takes cocktail orders and serves food
  • Delivers food, beverages, condiments, and other requested items to customers.
  • Pours and refills wine, coffee, water, and/or other beverages served with and after the meal
  • Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen.
  • Advises manager of any member/guest concerns or complaints
  • Collects plates and clears the table as customers finish their meals.
  • Assist in closing functions by performing various tasks such
  • Cleaning work area, removing, linen, glasses, dishes, silverware, etc., and resetting the room for next events

2. Banquet Server Skills, Abilities and Experience

  • A team player, flexible, able to work under pressure
  • Great communication, customer service and interpersonal skills required
  • Able to carry trays and balance food/beverages up to 35lbs
  • Great problem-solving skills or ability to use best judgement when resolving a member issue
  • Be self-motivated and take accountability for actions taken or not taken
  • Legal age to pour alcohol (21)