SOLUTION CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: September 24, 2024 – The Solution Consultant has a strong background in technical presales within Solutions or SaaS environments, adept at engaging with clients to identify project scopes and implementation requirements. This role requires a solid understanding of data structures and workflow, along with hands-on knowledge of database architecture and online marketing strategies. The consultant also demonstrates proficiency in middleware and systems integration, coupled with excellent presentation skills and the ability to manage multiple projects simultaneously.

Essential Hard and Soft Skills for a Standout Solution Consultant Resume
  • Salesforce Expertise
  • Data Analysis
  • CRM Implementation
  • Technical Writing
  • Business Process Mapping
  • Integration Techniques
  • Solution Architecture
  • Project Management
  • Software Development Lifecycle
  • Requirements Gathering
  • Communication Skills
  • Problem-Solving
  • Team Collaboration
  • Adaptability
  • Customer Focus
  • Critical Thinking
  • Negotiation Skills
  • Time Management
  • Leadership Abilities
  • Conflict Resolution

Summary of Solution Consultant Knowledge and Qualifications on Resume

1. BS in Computer Science with 3 years of Experience

  • Understands the importance of demonstrating concern for satisfying customers. 
  • Passionate about developing goals to improve customer experience.
  • Able to articulate the value of larger Rockwell Automation applications value, without the need to demonstrate individual products with hands-on demonstrations
  • Strong solution and application expertise, and related demonstrated sales experience.
  • Fluency in native language and strong command of English (written & spoken).
  • Ability to work with and gain confidence in senior-level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
  • Ability to resolve complex issues in creative and effective ways.
  • Ability to align and influence critical stakeholders.
  • Strong support of customer centricity. 
  • Ability to set, be accountable for and achieve challenging targets.

2. BA in Business Administration with 5 years of Experience

  • Working experience in a technical pre-sales or consulting environment
  • Experience in a combination of implementing and using Salesforce Marketing Cloud
  • Previous client-facing experience, with a good working knowledge of digital marketing/advertising and lead generation efforts.
  • Professional experience programming in one or more programming/scripting languages, as well as database development. 
  • Extensive experience with SSJS, AmpScript and SQL
  • Strong background working in at least two industry verticals (financial, health care, B2B, B2C, Government, Education, Manufacturing, Retail, etc.).
  • Experience leading a development team and/or estimating project timelines.
  • Experience developing solutions in both large and small enterprises, including the challenges of integrating Marketing Cloud into complicated and legacy enterprise architectures.
  • Experience with other ESPs.
  • Understanding of E-commerce, Commerce-related predictive intelligence and cross-sell/upsell tactics.

3. BA in Management Information Systems with 4 years of Experience

  • Basic knowledge of data systems and structures
  • Proficiency with Salesforce.com, and a solid understanding of the Salesforce Object structure
  • Understanding the financial services industry, with prior experience working with SaaS
  • Ability to understand a client’s existing content structure and use cases to help guide the client through implementation
  • Extensive experience with organization methodologies for large volumes of content including folder architectures and metadata
  • Critical thinking, analysis, troubleshooting, and problem-solving expertise
  • Ability to architect solutions based on customer requirements using the capabilities of Seismic
  • Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
  • Experience in management consulting, asset management marketing, sales operations, or a related field
  • Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers at all levels

4. BA in Marketing with 7 years of Experience

  • Experience in hospitality/distribution ideally and revenue management with experience working with automated revenue management systems.
  • Good problem-solving, organizational, decision-making written, oral and interpersonal skills.
  • Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and other hotel systems and onward distribution.
  • Good knowledge of system integration data flow and capabilities.
  • Proven technical and business acumen with the ability to communicate solutions to the client and represent IDeaS as the expert.
  • Ability to demonstrate, communicate and document the value proposition of IDeaS products and services.
  • Comfortable seeking requirements from and presenting recommendations to executive audiences in hospitality (corporate, ownership, and property level).
  • Passionate about helping leading hotels and chains to capitalize on revenue management opportunities.
  • Effective presentation and public speaking skills.
  • Good facilitation and communication skills.
  • Ability to work independently and as part of a team.

5. BA in Information Technology with 6 years of Experience

  • Experience in a customer-facing technical pre-sales role (ideally quota-driven)
  • Highly relevant SaaS presales, start-up experience, or strategic consulting experience
  • Experience with business requirements, technical analysis and design, coding, testing, and implementation of customizations
  • Experience with developing reports, workflows and metrics
  • Extremely engaging and highly motivated self-starter who seeks out and develops new and creative solutions for complex customer problems
  • Ability to work well with Enterprise Account Executive sellers and to multi-thread within the organization very well
  • Demonstrate expertise in understanding customer requirements and proposing solutions
  • Superior oral and written communication skills and the ability to persuasively articulate offerings and business value to customers
  • Ability to work in a fast-paced, entrepreneurial “start-up” environment
  • Superior skills in critical thinking, with the ability to influence, and manage multiple priorities under tight deadlines. 

6. BS in Project Management with 4 years of Experience

  • Experience in cloud software pre-sales or professional services
  • Experience in clinical operational tasks, clinical operation applications, or clinical areas with GCP, technology consulting
  • Excellent written and presentation skills in English
  • Ability to deliver solution presentations and demonstrations
  • Strong experience working within or for the clinical area of life sciences company with eClinical solutions, content management, and/or CTMS, SSU or eTMF technologies
  • Fluency in English and Mandarin, both should be fluent in a working language
  • Strong communication, creative thinking, and presentation skills
  • Self-innovation and management, fast response
  • Expert on life sciences compliance and computer systems validation requirements
  • Knowledge of pharmaceuticals, device, and/or biotech sectors, specifically as they relate to document and data collection

7. BA in Communications with 6 years of Experience

  • High performer with a proven track record in Professional Services/Enterprise Product/Project Implementation or related experience
  • Working experience with SaaS 
  • Solid technical skills and aptitude, in technical areas such as CRM, APIs, Webhooks, Zapier, Salesforce.com, and various SaaS platforms
  • Sound interpersonal and presentation skills with strong verbal and written communication
  • Ability to work and stay connected with various internal and external cross-functional teams
  • Ability to multi-task in a high-volume work environment and meet multiple deadlines
  • Strong English communication and documentation skills
  • Comfortable in supporting and taking requirements from a remote workforce.
  • Experience and familiarity with selling into Product or Marketing Customer Success
  • Excellent organizational, administration and time management skills

8. BA in Economics with 5 years of Experience

  • Experience in a comparable pre-sales position supporting the sales cycle in CRM, ERP and E-Commerce applications
  • Excellent verbal and written communication skills
  • Self-starter, possess a high aptitude to accept complex assignments, analyze problems, provide effective solutions and lead project implementation
  • Previous experience working with enterprise applications, such as NetSuite, Intacct, INFOR, QuickBooks, Great Plains, SalesForce, Oracle, SAP, PeopleSoft, JD Edwards, Epicor
  • Passionate about understanding and solving challenging problems
  • Process-minded, enjoys getting on a whiteboard to draw out process flows
  • Proficiency in Office Suite products, especially Excel
  • Successful teamwork experience and demonstrated leadership abilities
  • Can design, build and maintain custom searches, reports and objects within NetSuite
  • Experience developing and deploying stand-alone custom apps outside of core systems

9. BS in Data Analytics with 3 years of Experience

  • Technical presales experience ideally from Solutions Provider or SaaS Provider.
  • Previous experience in a client-facing role
  • A keen understanding of data structures and workflow to aid clients in project scope and implementation requirements
  • Be comfortable talking specifics of middleware and systems integration with developers
  • Knowledge of the online marketing space
  • Hands-on knowledge of database structure and software/infrastructure architecture, or implementation of the platform.
  • A good working knowledge of HTML, PHP, MYSQL 
  • Competent with Microsoft Office, including PowerPoint
  • Ability to juggle multiple projects at once
  • Good presentation skills as this will be a client-facing role

10. BS in Systems Engineering with 7 years of Experience

  • Understanding of general investment/wealth/life and pensions products and the markets in which FNZ and customers operate.
  • FNZ Platform expertise, including being an SME in at least 2 functional areas of the platform.
  • An understanding of the regulatory environment and a good working knowledge of the regulatory change requirements for a given year.
  • Financial services/wealth market experience
  • Experience in Finance and IT with project management
  • Confident, and able to take initiative given client– and delivery-focused environment
  • Independent, confident, self-directing and delivery-focused working style
  • Superior analytical thinking with commercially aware
  • Good team communication skills, confident in dealing with internal and external clients
  • Must have intermediate computer skills
  • Highly developed written and oral communication skills
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